RummyCircle.com Complaints & Reviews

Dec 16, 2022

RummyCircle.com Customer Care's response Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

Dec 17, 2022

RummyCircle.com Customer Care's response Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed and the balance amount has been refunded. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle

Dec 16, 2022

RummyCircle.com Customer Care's response Hi, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com and our team will get back to you for further assistance. Regards, Team RummyCircle

Dec 15, 2022

RummyCircle.com Customer Care's response Hi Sumit, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

Dec 15, 2022

RummyCircle.com Customer Care's response Hi Sumit, as per the latest update, we see that your uploaded KYC proof has failed the verification. Please re-upload one of the following documents on our website:

1. Aadhar Card
2. Driving License
3. Voter ID card

Please click on the link below to upload the documents and select KYC in the drop down tab.
https://www.rummycircle.com/player/account/profile.html

Important Note:
The copy of the document can be taken by scanning the document using a scanner or any other image capturing device like your mobile phone. Kindly ensure that your details in the image/scan are clearly visible/legible in order for us to validate the documents timely. Also Please upload both sides of your document so that we can update the same accordingly. Please feel free to write back to us for any further information. Regards, Team RummyCircle

Dec 14, 2022

RummyCircle.com Customer Care's response Hi, we understand your query with regards to your account status. We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same. Feel free to revert for any other query.

Dec 13, 2022

RummyCircle.com Customer Care's response Hi Revathi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

Dec 17, 2022

RummyCircle.com Customer Care's response Hi Anmol, as per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, RummyCircle

Dec 11, 2022

RummyCircle.com Customer Care's response Hi Anmol, we're here to assist you. Please be assured, we have escalated your concern to our team for further assistance. Regards, Team RummyCircle

Dec 11, 2022

RummyCircle.com Customer Care's response Hi Arbaj, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for our team to get back to you. Regards, Team RummyCircle.

Dec 11, 2022

RummyCircle.com Customer Care's response Hi Maniv, we're here to assist you. Please be assured, we have escalated your concern to our team for further assistance. Regards, Team RummyCircle

Dec 12, 2022

RummyCircle.com Customer Care's response Hi Maniv, this is to reiterate that we at RummyCircle are committed to ensuring a fair and responsible playing environment for all our players. We are the recipient of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with the industry standards. Our card shuffling engine cannot be penetrated by anybody including game administrators while the game is in progress. We also have a certified algorithm (iTech Labs, Australia) running at the card generator core engine which ensures that the cards are randomly distributed among the players. Please note that as a responsible gaming company and as per our company policy, we have always followed the best industry practices in the provision of gaming services to you. Furthermore, your playing limits were enhanced subsequent to your request and on receipt of appropriate verification documents only. Please note that as a part of our standard security measures, we have decided to close your account. We suggest you to take this as learning in life and play responsibly, if you ever chose to in the future. We wish you all the very best in your future endeavors. Regards, Team RummyCircle.

Dec 08, 2022

RummyCircle.com Customer Care's response Hi. we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for our team to get back to you.. Regards, Team RummyCircle.

Dec 09, 2022

RummyCircle.com Customer Care's response Hi. we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for our team to get back to you.. Regards, Team RummyCircle.

Dec 08, 2022

RummyCircle.com Customer Care's response Hi Dhiraj, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for our team to get back to you. Regards, Team RummyCircle.

Dec 05, 2022

RummyCircle.com Customer Care's response Hi. we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for our team to get back to you.. Regards, Team RummyCircle.

Dec 03, 2022

RummyCircle.com Customer Care's response Hi Mukesh, as per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence your account has also been closed. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle

Dec 01, 2022

RummyCircle.com Customer Care's response Hi, we are here to assist you. Kindly share your registered mobile number along with your query at [protected]@rummycircle.com and we will assist you further. Regards, Team RummyCircle.