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www.rummycircle.com
2.7
Updated: Sep 27, 2025
Complaints 2505
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1144
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1361
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 24

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M
mssagar
from Pune, Maharashtra
Nov 22, 2022
Resolved
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Hi
My username is ms.sagar9451
I am platinum club member but still amount not credited in my account my 6000 payment is pending
Already 3 days are left
+1 photos
Nov 24, 2022
Complaint marked as Resolved 
Thank you
RummyCircle.com customer support has been notified about the posted complaint.
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    M
    mssagar
    from Pune, Maharashtra
    Nov 22, 2022
    Resolved
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    Resolved

    Hi
    My username is ms.sagar9451
    I am platinum club member I withdraw my winning amount but still amount not credited in my account.platinum club me withdraw amount 6 hours me credit ho Jani chahiye
    Already 3 days are left
    Plse solve this issue
    +1 photos
    Nov 23, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
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      R
      rishee k kalaria
      Nov 22, 2022
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      Received daily message from RummyCircle on below my family numbers
      1)[protected]
      2) [protected]
      3) [protected]
      4)[protected]
      5)[protected]

      kindly block or remove message
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Hi, we are here to assist you. Kindly share your registered mobile number along with your query at [protected]@rummycircle.com and we will assist you further. Regards, Team RummyCircle.
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        R
        Rajesh K Nemmara
        Nov 20, 2022
        Resolved
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        Resolved

        Address: Maharashtra

        Sir i have played this game. Suddenly my account got blocked. I did not understand why. I contacted customer care many times. No reply. Either change the account block. Or give me my money back
        +1 photos
        Nov 20, 2022
        Complaint marked as Resolved 
        Please refund my account balance money This is the email id RummyCircle RummyCircle
        RummyCircle.com customer support has been notified about the posted complaint.
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          A
          Anurag Ratnakar
          Nov 19, 2022
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          Address: RVM MEDICAL COLLEGE, Vantimamdi, Vantimamdi
          Website: Rummycircle.com

          This company is harrassing me by sending me messages for adding money uselessly, i haven't signed for this app anywhere, he have
          RummyCircle.com customer support has been notified about the posted complaint.
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            P
            Pratik777777
            from Khopoli, Maharashtra
            Nov 18, 2022
            Resolved
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            Resolved

            Address: Malad

            My account is blocked I can't play games & withdraw my amount
            Dec 6, 2022
            Complaint marked as Resolved 
            My account is blocked
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Hi Pratik, we request you share your registered details along with your username at [protected]@rummycircle.com for our team to assist your further. Regards, Team RummyCircle.
            Reply
            Not my problem solve yet
            Pls unblocked my rummy circle account
            Reply
            My account show blocked player
            Pls unblocked my account

            My account is blocked please unblock my account - Comment #4072475 - Image #0
            Reply
            Sir i have played this game. Suddenly my account got blocked. I did not understand why. I contacted customer care many times. No reply. Either change the account block. Or give me my money back

            My account is blocked please unblock my account - Comment #4073547 - Image #0
            Reply
            Not slove my problem yet

            My account is blocked please unblock my account - Comment #4074525 - Image #0
            Reply
            Pratik777777's [Complaint's author] reply, Dec 13, 2022
            Not unblocked my account yet
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              K
              kommula
              Nov 18, 2022
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              Address: 12-3-31,OPP-SUB POST OFF,AYAGARI STREET GUNUPUDI

              On date[protected]
              my account id id dhana1971,
              some on is miuse my account and played some unfair games.
              it was not my fault, in my account 48000 rs is there, id was blocked and amount freezed,

              so kindly close or reactivate my account.

              thank you
              RummyCircle.com customer support has been notified about the posted complaint.
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                K
                kommula
                Nov 18, 2022
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                Someone misuse my rummy circle account without my permission iam
                login to my rummy circle account so please consider my request and i eagerly waiting for your reply; and allow me to play again in my same account
                My existing account details are:
                User id: dhana1971
                Email id : [protected]@gmail.com
                Thank you
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Hi, we request you to email us at [protected]@rummycircle.com with your registered details and query for our team to assist you further. Regards, Team RummyCircle.
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                  S
                  Subhasis732
                  Nov 16, 2022
                  Resolved
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                  Resolved

                  Among all the challenges I have completed, I have not received full amount, I have received 6350 rupees, I would have received total 8100 rupees, still I will get 1750 rupees, what will you give?
                  Nov 22, 2022
                  Complaint marked as Resolved 
                  My problem is not solved yet, Sir, if the case has been going on for a long time, it would be very good if you solve the problem soon, my registered mobile number is 9635388732 & email ID [email protected]
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  I waiting for your response
                  Reply
                  Subhasis732's [Complaint's author] reply, Nov 18, 2022
                  Sir, if the case has been going on for a long time, it would be very good if you solve the problem soon
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                    N
                    Naga Bharat
                    from Bengaluru, Karnataka
                    Nov 16, 2022
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                    I have been playing well and winning decently during the recent times in Rummycircle. I have been a player for more than 10 years with rummycircle, never played against the rules. This time they have closed my account without any notice, when asked the reason over the email, they informed me that I have been gained because of the other person. As its a breach of their t&c's, they closed my account. Seemed very funny that I don't know who that player at all.

                    Even I have requested for open investigation on the same, but they hesitated to do so and stopped responding. Also, they hold my amount of around INR2700 with them. It's a clear acquisition that they put on me. Never expected this from rummycirlce.

                    If they dont resolve my issue, definitely i will proceed legally in this matter. And so complaining here whether they respond or not.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Hi Bharat, we understand your concern and are here to help. Please reach out to us at [protected]@rummycircle with your username and registered mobile number for further help. Regards, Team RummyCircle.
                    Reply
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                      G
                      Gowri4697
                      Nov 16, 2022
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                      My account has been suspended by Rummyculture. They're giving the reason of violated the terms.
                      Actual reason is I had used this site long long ago
                      I completely forgot that I have an account on RummyCircle. Hence I tries to create a new one and submitted the KYC. After that mail received that I have another account linked with the same documents. At that point I raised a mail to the customer service to deactivate the account which I created new one.
                      But they closed both accounts and froze the funds

                      Now every time I raise a mail to unblock my account but they're giving the same old replies and nothing solutions they're giving.
                      How can I activaty account.
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Hi, we understand your concern and are here to help. Please reach out to us at [protected]@rummycircle with your username and registered mobile number for further help. Regards, Team RummyCircle.
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                        S
                        Sanjay Kaushik N
                        Nov 15, 2022
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                        I'm not interested in any rummy game.
                        Stop sending me unwanted promotional message and DELETE MY NUMBER from your database.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Hi Sanjay, we are here to help! Please write to us at [protected]@rummycircle.com and share your contact number for our team to assist you further. Regards, Team RummyCircle.
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                          P
                          Pratik777777
                          from Khopoli, Maharashtra
                          Nov 15, 2022
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                          I can't access rummy circle game account they show bloked player
                          I can't withdrew cash & playing any game
                          Pls unblock my account
                          +1 photos
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Hi Pratik, we understand your concern and are here to help. Please reach out to us at [protected]@rummycircle with your username and registered mobile number for further help. Regards, Team RummyCircle.
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                            L
                            Lathasga
                            Nov 13, 2022
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                            Address: Mangalora

                            Hi my name is lathasha, my email I'd
                            [protected]@gmail.com
                            My account blocked last 1 year, my Mooney still in rummy account, I can't withdrawn money, they are telling for Fair play not done, but don't know what happened please help me.I want my money back
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle!

                            We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.
                            Reply
                            Lathasga's [Complaint's author] reply, Nov 16, 2022
                            User name : lathashagowd
                            Email : lathashagowda607@gmail
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                              S
                              Subhasis732
                              Nov 12, 2022
                              Resolved
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                              Resolved

                              Website: Rummycircle.com

                              I feel so bad that your team has received my email and is giving me a ticket id. My problem is that I will get Rs 1750 but why are you not giving me Rs 1750
                              Nov 22, 2022
                              Complaint marked as Resolved 
                              Among all the challenges I have completed, I have not received full amount, I have received 6350 rupees, I would have received total 8100 rupees, still I will get 1750 rupees, what will you give?Sir, if the case has been going on for a long time, it would be very good if you solve the problem soon, my registered mobile number is 9635388732
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Sir hurry up
                              Reply
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                                J
                                JD@
                                Nov 10, 2022
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                                Hello

                                I haven't ever visited your site or downloaded the app still I am receiving a lots of spam message (SMS) from you daily. Please stop it at earliest

                                [protected]
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Hi, we regret the inconvenience caused to you. Please help us with the number on which you are receiving these messages? It will allow us to assist you better. Regards, Team RummyCircle.
                                Reply
                                JD@'s [Complaint's author] reply, Nov 11, 2022
                                9824241410
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                                  N
                                  nisaf9050
                                  from Gurugram, Haryana
                                  Nov 9, 2022
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                                  Re kyc request
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                    Y
                                    yunuskhan88139
                                    Nov 9, 2022
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                                    Dear sir my account showing blocked automatically please activate my rummycircle account
                                    username :alpha90769rj
                                    RummyCircle.com customer support has been notified about the posted complaint.
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                                    Dear sir my [protected] is mobile number account is invalidation feild please help
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                                      K
                                      Karikala8488
                                      from Sivaganga, Tamil Nadu
                                      Nov 6, 2022
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                                      Validation failed user does not exist

                                      Address: Sivaganga

                                      I have rummy circle account i am logout game but now login my email address is validation failed and my phone number bhi validation failed Dose not exist araha hai plz help me hw do open my account...
                                      +1 photos
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                                      B
                                      balajifartale
                                      from pune, Maharashtra
                                      Nov 3, 2022
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                                      User id alpha7732304
                                      name Balaji Fartale
                                      My account is blocked in last four Month Unknown reason Please Unblock My Account My Mobile Number Is [protected]
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Hi, this is concerning for us. Do not worry, we are here to assist you. Kindly share your concern via email at [protected]@rummycircle.com and our team will assist you further. Regards, Team RummyCircle.
                                      Reply
                                      Hi Balaji, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same.
                                      Reply
                                      Hi Balaji, we request you to kindly provide a copy of the bank passbook on [protected]@rummycircle.com. Please note that the bank account number and the account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com.
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