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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 45

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P
PRohini
Mar 5, 2022
Resolved
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Resolved

Address: Nashik

I by mistec to wrong account number add to rummy circle gaming account so he is block my account &my 12500rs amount not transfer to my bank plz support me
Mar 7, 2022
Complaint marked as Resolved 
The company has not made any emails or phone calls and they have not responded to my emails. They don't need anything. This is our stupidity that we play
RummyCircle.com customer support has been notified about the posted complaint.
Mar 06, 2022
Updated by PRohini
No help yet. Please help me
They do not contact me in any way and do not reply to my emails
Dear Player,

Greetings from RummyCircle.

Could you share with us your registered username, mobile number and email ID so that we can assist.

Regards,
Team RummyCircle
PRohini's [Complaint's author] reply, Mar 6, 2022
User name-ShivMauli
Mobile no-9307758500
Email id-prohini5900@gmail. com
Plz say to customer care phone call i tray but not support me
Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence this account has also been closed. Kindly provide us a copy of your Bank details in order to process the refund.

For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

Regards,
Team RummyCircle
PRohini's [Complaint's author] reply, Mar 8, 2022
Please i don't understand my withdrawal please ask your customer care to contact me to help me get my money back soon
PRohini's [Complaint's author] reply, Mar 9, 2022
IDBI BANK
ACCOUNT NO-1867104000051882
IFSC CODE-IBKL0001867
PRohini's [Complaint's author] reply, Mar 9, 2022
My UPI ID-pmahesh5900@ybl
PRohini's [Complaint's author] reply, Mar 10, 2022
Although I gave you the bank information as you said but I still have not received my money back please help me what else can I do when you give me my money
I have lodged many complaints with you but you replied that you have resolved them but my problem has not been solved yet and I have not received my money back 12500. Please solve my problem as soon as possible.

Plz return my money 12500 - Comment #3969986 - Image #0
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    R
    ramkumar037
    Mar 4, 2022
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    I don't know why such gambling sites are allowed in India. There are a lot of innocents falling prey to this and lose money and life. I have never heard anyone WINNING a lot of money from this ### but rather suicide news because of losing money in Lakhs. I know this message is never going to change anything but it must be pit in a public FORUM for people's awareness. If you are paying here with money, you're enrolling yourself to lose a lot of money and even your life. Beware!!
    RummyCircle.com customer support has been notified about the posted complaint.
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      M
      Manju 123
      Mar 4, 2022
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      Address: Max saket , new delhi

      Sir, username maruti 6571 date3 March timming 10:30 pm -10:55 pm ko cheating karke 10857 score banaya hai. Please investigate this time sir, last tournament mein issi tarah se username rutvik jadhav aur username aravanbu bne cheating karke high score banaya tha .please username maruti6571 ko block kijye
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle.

      Requesting you to assist us with the Login ID, Mobile number or registered Email ID so that we can fetch the details and investigate the game.

      Regards,
      Team RummyCircle
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        J
        Javidnabi
        Mar 4, 2022
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        I playing cash game since more than one year but suddenly seven months back my account has closed so please reopen my account. 369 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is javidnabi. My email id is [protected]@gmail.com and my mobile number is [protected].
        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle.

        Your account has been closed for violating our policy. We have initiated the refund of the available balance of INR 369 into your registered UPI account, the same will be processed within 3-4 working days. For more information about your account kindly send an email at [protected]@RummyCircle.com.

        Regards,
        Team RummyCircle
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          S
          Sanju9935
          Mar 4, 2022
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          Address: 602/924 mutthiganj , prayagraj, 602/924mutthiganj, prayagraj

          Sir, I am 100 percent sure username maruti6571 date3 March timming 10:30 pm-10:55 pm ko cheating karke 10857 score banaya hai .sir issi tarah se last baar username rutvikjadhav, username aravanbu, userame mmerlin ne cheating karke highscore banaya hai. Isse pehle bhee maine apke pass cheating ki video bheje thee .use baad apne sab ko block bhee kiya tha uske liye apko dhanyawad.sir userame maruti 6571 ki id block kijye
          RummyCircle.com customer support has been notified about the posted complaint.
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            R
            Rachi Kesarwani
            Mar 4, 2022
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            Address: 602/924 mutthiganj, prayagraj

            Sir, i am reporting cheating done by the player with username maruti6571 date 3 March timming 10:30pm-10:55 pm
            10857 score banaya hai please investigation this time.sir isse tarah se pechle baar cheating karke username rutvikjadhav, username aravanbu, username mmerlin, username egadoma99, username club216218, username antacid, ne high score banaya tha baad maine apke pass video bhee bheja aur apne usse block Kiya uske liye dhanyawad sir plz maruti 6571 ko block kijye aur fair play game ka environment banaye
            RummyCircle.com customer support has been notified about the posted complaint.
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              R
              Rachi Kesarwani
              Mar 4, 2022
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              Address: 602/924 mutthiganj, prayagraj

              Sir, rummy circle ki rummy rumble mein kye baar se cheating ho rhi hai maine kye baar cheating ki video (username antacid, username egadoma99 username club216218, username mmerlin, username aravanbu, username rutvikjadhav, ) apke pass bheje aur apne sabhi ko block Kiya uske liye dhanyawad, sir iss baar username maruti6571 date 3 March timming 10:30 pm-10:55 pm ko cheating karke10857 score banaya hai apse nivedan hai iss time ki investigation karke is I'd ko bhee block kijye
              RummyCircle.com customer support has been notified about the posted complaint.
              It's nature of rummycircle. Be habitual.
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                J
                Javidnabi
                Mar 3, 2022
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                I playing cash game since more than one year but suddenly seven months back my account has closed so please reopen my account. 369 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is javidnabi. My email id is [protected]@gmail.com.
                RummyCircle.com customer support has been notified about the posted complaint.
                They will not return your money... It's a award winning company and award has a price.
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                  N
                  Nilesh Tapkir
                  Mar 3, 2022
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                  By mistake cash deposit so withdrawal cash
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Dear Player,

                  Greetings from RummyCircle.

                  Could you share with us your registered username, mobile number and email ID so that we can assist.

                  Regards,
                  Team RummyCircle
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                    A
                    Ayyans
                    Mar 3, 2022
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                    Please tell me why account was blocked
                    My mobile : [protected]
                    Email : [protected]@gmail.com
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Dear Player,

                    Greetings from RummyCircle.

                    Could you share with us your registered username, mobile number and email ID so that we can assist.

                    Regards,
                    Team RummyCircle
                    Ayyans's [Complaint's author] reply, Mar 6, 2022
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                      J
                      Jagdhariyadav23
                      Mar 2, 2022
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                      My user id is Jag01 at rummy circle.
                      I like to play rummy on rummycircle but they cheated me. I lost Rs. 10000/- approx.
                      When I played low amount game I won and when I played high amount game I lost in one move. It happened thousands of time.
                      I thought it's a part of game but once I noticed that the opponent player declare in one move and the card he picked is not in declaration cards. Now I am cheated.. So request you to refund my all money which I lost. I was not playing to be cheated. I am 76 years old person and I hated cheated. I like to be fair play.
                      Please asked to refund my money. The rummycircle support team has been denied my request.
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Hi sir,

                      Abhi abhi mera rummycircle account close kar diya gaya...ab mujhe paisa wapas nahi milega... Aap koi help kar do. Help me

                      Refund money because I cheated - Comment #3967036 - Image #0
                      Mera account close kar diya... Ab paise kaise wapas lu... Please help... Help me
                      Dear Player,

                      Greetings from RummyCircle.

                      With reference to your email, we, at RummyCircle, reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipients of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain a high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.

                      You may follow the link below to visit the website for more details on the certification relating to our card randomization software.

                      https://www.rummycircle.com/certification.html

                      In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.

                      Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. At the present time, as a part of our standard security measures, we have closed your account.

                      Regards,
                      Team RummyCircle
                      Jagdhariyadav23's [Complaint's author] reply, Mar 7, 2022
                      Stop excuses... Award winning. Card distribution mechanism... It's a software and software works on algorithm. You heard about AI...cheating is common for all online gaming and trading company's.
                      Keep the money...it will help for your kids.
                      Jagdhariyadav23's [Complaint's author] reply, Mar 7, 2022
                      Thank you for closing my account... Otherwise I help more for your kids.
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                        M
                        Munesh Keterwal
                        from ChandΔ«garh, Chandigarh
                        Mar 1, 2022
                        Resolved
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                        Resolved

                        Address: Udhampur (jk)

                        Sir i have won one βž• smart tv and got one rank but ur team didn't snd my parcel plz snd my prcel as soon as possible email. [protected]@gmail.com
                        +1 photos
                        Apr 3, 2022
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Mar 01, 2022
                        Updated by Munesh Keterwal
                        I have won one+smart tv and got rank 1 but till now i have not received parcel i had sent couple of mail to my11circle but i m not satisfied him and they aren't reply plz snd my parcel as soon as possible mail. [protected]@gmail.com

                        Verified Support
                        Mar 02, 2022
                        RummyCircle.com Customer Care's response
                        Dear Munesh,

                        Greetings from RummyCircle.

                        We would like to inform you that in the case of a tie in white goods, the player who has joined the contest first is eligible for the white goods.

                        Regards,
                        Team RummyCircle
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                          S
                          Sanjeev Shekhar
                          Feb 28, 2022
                          Resolved
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                          Resolved

                          Yesterday afternoon i played 20points rummy game 2 players table and i won that game . My account balance[protected]β‚Ή approx after 5secs balance shows 0 rs .since then i tried to call relationship manager swapna [protected] and also mail to [protected]@rummycircle.com but no response and still facing the issue.
                          Kindly update my balance as soon as possible please.
                          +1 photos
                          Feb 28, 2022
                          Complaint marked as Resolved 
                          My account balance is now restored and issue is resolved now . Thanks to rummy circle team.
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Feb 28, 2022
                          Updated by Sanjeev Shekhar
                          My username sanjeev9096
                          Mobile no [protected]
                          Customer care number no response.
                          Verified Support
                          Mar 02, 2022
                          RummyCircle.com Customer Care's response
                          Dear Sanjeev,

                          Greetings from RummyCircle.

                          We request you to please share the date and the time when the game was played so that we can check and assist you.

                          Regards,
                          Team RummyCircle
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                            K
                            King297925
                            from Mumbai, Maharashtra
                            Feb 28, 2022
                            Resolved
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                            Resolved

                            Address: Wadala

                            Hii sir
                            My account is blocked please open my account and refund my money . kindly request for you ..my addhar card not approved please approve
                            Apr 4, 2022
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 01, 2022
                            RummyCircle.com Customer Care's response
                            "Dear Player,

                            Greetings from RummyCircle.

                            Could you share with us your registered username, mobile number and email ID so that we can assist.

                            Regards,
                            Team RummyCircle"
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                              R
                              RTA Pachuau
                              Feb 28, 2022
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                              When I play on 27.02.2022 in the evening, something went wrong, when I drop & move all the amount is dedicated several times, and sometimes it say it will be reverse after 24 hrs...
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle.

                              Could you share with us your registered username, mobile number and email ID so that we can assist.

                              Regards,
                              Team RummyCircle
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                                S
                                Smart Prabakaran
                                Feb 27, 2022
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                                Address: 5/37 ganapathy nagar N.pudupatti NAMAKKAL TAMIL NADU

                                Long days kyc is under review.so money not transfer in my account please help me
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dear Player,

                                Greetings from RummyCircle.

                                Could you share with us your registered username, mobile number and email ID so that we can assist.

                                Regards,
                                Team RummyCircle
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                                  G
                                  gkvgopinath
                                  from Coimbatore, Tamil Nadu
                                  Feb 27, 2022
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                                  Address: Coimbatore, Tamil Nadu, 641027
                                  Website: [email protected]

                                  Please check the My rummy circle account- gkvgopinath. blocked. Please unlocked my rummy circle account. Not withdraw amount my rummy circle account balance.2585.98rs
                                  My rummy circle register mobile number. [[protected]].I don't know what happened, my account got blocked, I send email to rummy circle, but they repleyed not satisfied.
                                  please reopen my rummy circle account ... KYC UNDER REVIEW 8DAYS BUT NOT SHOW

                                  user name;gkvgopinath
                                  mail id; [protected]@gmail.com
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you to kindly provide a copy of the bank passbook on [protected]@rummycircle.com for verification. Please note that the bank account number and the account name should match that registered with Rummy Circle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com.

                                  Regards,
                                  Team RummyCircle
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                                    G
                                    Ganesh801077
                                    from Ahmednagar, Maharashtra
                                    Feb 27, 2022
                                    Resolved
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                                    Resolved

                                    Address: At post Chambhurdi ,Tail -Shrigonda, Dist -Ahmednagar

                                    Unable to play cash game.
                                    game not start
                                    My request you to plese play my cash game start.

                                    User name : Ganesh Shinde.

                                    Kindly regards,
                                    Ganesh Shinde.
                                    +1 photos
                                    Apr 3, 2022
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Feb 27, 2022
                                    Updated by Ganesh801077
                                    My rummy circle play cash game not start plese my play cash game start.

                                    Verified Support
                                    Mar 03, 2022
                                    RummyCircle.com Customer Care's response
                                    Dear Ganesh,

                                    Greetings from RummyCircle.

                                    We are unable to find any details from your login id. We request you to please share the registered mobile number along with the screenshot of the error message so that we can check and assist you.

                                    Regards,
                                    Team RummyCircle
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                                      Ganesh801077
                                      from Ahmednagar, Maharashtra
                                      Feb 26, 2022
                                      Resolved
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                                      Resolved

                                      Address: At post -Chambhurdi, Tail- Shrigonda, Dist -Ahmednagarnagar

                                      Dear Collgeous,

                                      My account showing is blocked use do to this I am unable to play cash games.

                                      It was showing as blocked user since as last two weeks.

                                      Please suggest how we can unblock the account and start playing cash games.

                                      I request you to unblock my account.

                                      User name :Ganesh801077

                                      Kindly regards,
                                      Ganesh Shinde.
                                      +1 photos
                                      Apr 2, 2022
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Feb 26, 2022
                                      Updated by Ganesh801077
                                      Please my withdrawal amount to my bank account transfer

                                      Verified Support
                                      Feb 27, 2022
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We have validated your RummyCircle account. For any concerns, we request you to kindly send us an email on [protected]@rummycircle.com.

                                      Regards,
                                      Team RummyCircle
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                                        Y
                                        Yashubharru
                                        Feb 25, 2022
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                                        Address: Uttarapradesh

                                        My money is stuck, It is a big amount please give my winning amount .
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 25, 2022
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        Could you share with us your registered username, mobile number and email ID so that we can assist.

                                        Regards,
                                        Team RummyCircle
                                        Feb 25, 2022
                                        Updated by Yashubharru
                                        Please give my winning amount withdraw permission, still 10days not solved my problem.πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™

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