[Resolved] Runwal Group — Runwal Developers - With you, always.... My Foot
If you are ever looking for a house from a reputed builder, never put your money in any dreams that Runwal Developers sells. They are a bunch of frauds who think it is their moral right to fleece customers for no fault of theirs.
I have had an absolutely horrendous experience with these non-professional bunch of . All of what you read on their web site and in their brand statement is sheer lip service. They run a service organisation that can be awarded the highest honour any where in the world for their dis-service to the customers.
They are a bunch of cheats who would delay projects, make frivolous claims on customers, treat customers like dirt, never respond to queries / complains, not own up their mistakes and show the rule book to you even when every delay and failure in the project is attributable to them. I have lost out on stamp duty, loan processing fees, MVAT, market opportunities, etc. because of their callous approach. Their senior people find it below their dignity to meet / speak to customers who invest their lifetime savings to buy a house with them.
I can detail out all of what I have gone through as a customer with them(and for every single statement that I make, I have concrete evidence to produce) but that would not be of interest to anyone. If you are ever considering buying a house from this builder do consider speaking to me on how they treat customers before you conclude a decision. I am reachable on venkateswaran.[protected]@gmail.com.
Complaint marked as Resolved
The senior management from Runwal Group has reached out to me and informed me that they are looking into my complaint in all earnest and will ensure that I am not put to financial difficulties / any further discomfort on the matter. Mr. Sandeep Runwal has informed me that the 14th floor flats which were initially allotted to me cannot be allotted as under BMC development norms, they have to reserve the whole of 14th floor as fire rescue area. In view of this, I have been asked to take 13th floor which I have accepted. Mr. Runwal and his office has also assured me that they would not raise any further demands on me w.r.t. the property till they have necessary approvals in place. They have also told me that all interest for delayed payment incorrectly levied till date is being reversed by them and I will not be liable to pay the same. In light of this I am fine with this complaint being withdrawn from your web site. I have separately dropped a mail to the Editors on the subject.
[Jan 03, 2015] Runwal Group customer support has been notified about the posted complaint.