Safexpress Complaints & Reviews

Hello Safexpress,

I am Sunny Kumar Srivastava, Waybill no.[protected], is out for delivery for 2 days but has not been delivered till now. I called customer care they told me they will deliver the product today but hasn't been delivered and now I am calling them for 1 hour they are busy on a line. Very poor service

A Package sent from Kerala arrived at Kolhapur, Maharashtra on 8th March but unfortunately, this guys did not deliver the same even after 2 days. They charged Rs.8614/-which is Rs.1500/- extra as the delivery is about 30 km from Kolhapur. Even after charging so much(VRL Charges justRs.2100/- from same package(I got it done last week only)
WHAT A GREAT SERVICE BY "SAFEXPRESS"
When called customer care, the rude answer is asking me to wait till 14 days

It was first booked from prayagraj to sriganganagar at rupees 998"" after i insisted the execeutive to divert it from sriganganagar to Hyderabad and unfortunately i have been looted and charged 100 rupees per kg more expensive than cargo...i will see u all in court bcoz they didnt give me parcel bcoz they knew i will complaint on overcharge...they delivered it to different person whom i dont know i have faced big loss bcoz neither ot was cheap nor on time...u have to give me penality lets c in court...
And the hyderabad safeexpress delivered the parcel to different person

It was first booked from prayagraj to sriganganagar at rupees 998"" after i insisted the execeutive to divert it from sriganganagar to Hyderabad and unfortunately i have been looted and charged 100 rupees per kg more expensive than cargo...i will see u all in court bcoz they didnt give me parcel bcoz they knew i will complaint on overcharge...they delivered it to different person whom i dont know i have faced big loss bcoz neither ot was cheap nor on time...u have to give me penality lets c in court

Hi team,

A box marked fragile delivered from Siliguri to Kolkata was thrown around by the person delivering to my house in Kolkata and that led to the goods inside being damaged, there were boxes and photo frames which have all broken because of the person's irresponsible behavior

I have given Motor and machine to Safe Express from Kolkata to Delhi but when our customer received the item is completely broken and damage. We were shocked after seeing this hilarious delivery.

Driver of Safexpress and suport team want the customer to carry the parcel from the vehicle as the driver say's he cannot, although it is booked as a door delivery parcel

I have sent parcel which bill no is[protected] but 12 days passed items are not reached and found till today, lodge a complaint for delivery delay and if you have any contact no Dhemaji, Jonai & north lakhimpur of your sub office.

The above waybill number household item are out of delivery on 01 Feb and till not reached to destination.

I sent my newly bought and fresh painted trunk from Nashik To Ranchi. But when I received it that was in terrible condition.
And I paid my charges to their upi id but mistakenly paid it twice.
When I asked them, They told me you will not get your money back, But can use it next shipment.
Request you to compensate me and want my money back.
Way Bill No:[protected]
S/S Of txn also.

Sir,
I am Arun kumar. I am Working as Assistant manager in Ashok Leyland Foundry Division, Sriperumbudur, Kancheepuram district, Tamil Nadu. we sent a A4 head casting from M/s.ALFD, SPU to M/s. SURFACE FINISHING EQUIPMENT CO, Jodhpur, Rajasthan. After completed the trail they send casting through M/s. SAFEXPRESS PVT LTD. still now they are not send casting and they are not submitting Tax Invoice. They are asking for Advance payment for before dispatching of casting. But we unable process the Advance payment we are OEM manufacturing company. we already given the Purchase order copy for the Courier charges after the submit the tax invoice we process the payment. only submitting Tax Invoice. we already follow up more than 40 days. we already send request to safexpress courier to submitting Tax invoice. but still now they are not respond. If any damage of A4 casting- 4nos safexpress courier they are to be pay for the charges for damage casting. we attached the photo copy of Purchase order copy. kindly take complaint action against the M/s. safexpress courier to solve the issue to dispatch our goods without damage.

Thanks & regards,
Arun kumar M,
Unit planning Department,
Ashok Leyland Foundry Division, SPU.

Bunch of frauds! Booked Safeexpress logistics for safe movement of goods considering the brand. The final bill I received was no where close to the initial quotation provided as they added N number of hidden charges. This should have been informed before loading the goods, but the staff kept claiming that these are mandatory charges. However, while booking they had confirmed that the quoted price + tax would be final amount. The staff was extremely irresponsible and rude to us. We could negotiate very less and had to pay almost 30-40% additional cost than initial quotation. The movement was also delayed. Instead of 5-6 days, they took more than 12 days. Post receiving the goods, several items were damaged, but the staff just hangs up the call without addressing any issues. They also charged us for unloading and unpacking. It was not taken care and now they are not even receiving any of our calls.

email used: [protected]@gmail.com
contact person: Sahil Siwach, Sandeep kumar, Vikram verma.

The consignment was Mishandled and also some products are missing.

My waybill no 96629003 has been recieved fully damaged and leaked

We are to contact your representative regarding this shipment but they have not provided me details when the material will dispatch.

It is around 20day from sending the shipment not does not provide us with the correct details of dispatch.
Please find below the tacking details

Regards
Taruna Gupta
[protected]

Dear Sir,

We have worked on holiday to get the material ready at our Ankleshwar plant as we needed to send to customer urgently.
Safex being fast we payed more and booked consignment through safe however to my surprise I find that still consignment is lying at Baroda.
Waybill[protected].

Regards,

Saqeeb
# [protected]

Sir I brijesh kumar singh booked my household item from Tinsukia to Jaisalmer on 15 Se 21 which was delivered on time but my washing machine was damaged.Further I complain the same through mail to [protected]@safexpress.com I got complain number which is COM[protected] but still I did not get any solution plz do needful

My tracking n[protected]. I am not getting the parcel. I have tried to connect the customer care. But no one responded.Line busy

My waybill no is 99955438. I received my household items in pune on 6 December which sent from Srinagar. While receiving I didn't opened my items and next day I went for office work for 4 weeks in out of station. Yesterday after arriving I opened my packing items and saw that my fridge was broken my scooty was also cracked my steel box was broken and seems smashed. I am sharing the photos of the same. It's a very bad service from safexpess....

Hello,
My Package Booked 22 December 2021 at Greater Mumbai to Pali. This parcel show Undelivered and don't any response received by Dilivery person. Please check it and reply this issue. Already have 10 days delay.