Claimed

Safexpress Complaints & Reviews

3.7
Last updated Mar 28, 2024
Complaints 1063
Resolved
718
Unresolved
345
Quick Links
Statistics
Share
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Safexpress
Customer Service Contacts

Safexpress Phone Numbers

Toll free
1 800 113113
178
170
Phone
+91 11 2678 3281
105
147

Safexpress Website

Safexpress Head Office Address

Mahipalpur Extension, NH-8, New Delhi
New Delhi
New Delhi District
Delhi
India
110037

Safexpress reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swati Kler
Oct 27, 2021
Report
Copy

Parcel not delivered in imphal

My waybill number is 97835149. My parcel arrived at its destination in imphal l, 5 days back but they are not delivering. I spoke to their costumer care but they said they will pass on the msg. From last 3 days i was speaking to the in charge of safexpress in imphal Mr. Sri Ram, but he is saying he had told the workers but they are not delivering. Now whom should I contact. My husband is in army and he needs his uniform urgently....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shehnaz Hannan
Oct 26, 2021
Oct 26, 2021
This thread was updated on Oct 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service ever

Address:Ekta oleander block 2 5c, Radhanath choudhry road tangra kolkata 15

It's been 2 month I am waiting for my stuff to reach but still i am waiting... World most bad service provider is safexpress. No response from your side... Way bill no is 97867788. I m tired waiting. I contactnso many times but your customer support is worst. Please get my product reach me soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Ventokb
from Haflong, Assam
Oct 26, 2021
Oct 26, 2021
This thread was updated on Oct 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Goods not deliver

Way Bill No 99070510
My shipment, as per the tracking ID, has reached Nagoan Assam on 11.10.2021, the actual destination is Haflong NC Hills, pin 788819. It's already 16 days But, Safex express has not yet delivered it to my home. I have been calling its Nagoan branch relentlessly for days and nobody answers my call. I also filed a complaint through their customer care service more then six time, yet nobody has emailed or messaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnkitaChoudhury
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
Report
Copy

Wrong parcel received

Hi,
There were 3 items(20kg carton) that were parceled from Bangalore to Jamshedpur.

My waybill number : 97859874

Out of three, I received one correct and two wrong parcels containing clothes and other items.

Please look into the issue.

Thanks....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brijesh1571
from Ghazipur, Uttar Pradesh
Oct 25, 2021
Oct 25, 2021
This thread was updated on Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My luggage not yet delivered

Please deliver my luggage...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Barak@barak
Oct 24, 2021
Oct 25, 2021
This thread was updated on Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike received in damaged condition waybill no 97826261

Visor and back mudguard of bike received in damaged condition on 24 Oct 21 at 1140hrs waybill no. 97826261

Further photos are hereby attached...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gundruk
from Siliguri, West Bengal
Oct 23, 2021
Oct 25, 2021
This thread was updated on Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment with waybill no 85881035 undelivered

Address:India, Darjeeling, West Bengal

My shipment, as per the tracking ID, has reached Siliguri on 19.10.2021, the actual destination where it was supposed to be posted. But, Safex express has not yet delivered it to my home. I have been calling its Siliguri branch relentlessly for days and nobody answers my call. I also filed a complaint through their customer care service yet nobody has emailed or messaged me regarding the status of my complaint. I am worried about whether...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aritra99
Oct 22, 2021
Oct 25, 2021
This thread was updated on Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Delivery and no update: Waybill #95109970

Easy2Move service #95109970 was picked up on 14th October, 2021. The courier has been in transit for the past week. Last tracking update was on 19th October, 2021 where it was stated there was a vehicle breakdown in Nagpur. On calling the customer care yesterday the courier has already reached Hyderabad. Tried calling the customer care for an update, no calls went through and got disconnected automatically.
Tracking updates as of...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
Nilesh8884
Oct 21, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
Report
Copy

Delay in delivery - Safexpress Waybill# : 98130324

Hello
This is regarding

Waybill# : 98130324
Origin : AHMEDABAD
Destination : POONA

Dispatched on Oct 8, 2021 from Ahmedabad and as per tracking, on 13th OCT it showing Arrived at PUNE City

But still it is not delivered to me on my address. It almost 12 days now after dispatch and I already paid the amount for this product.

This is not acceptable and not a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dineshkumar Palanisamy
Oct 19, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

T-shirts - got wet and dirty.

Address:2/286/2,periyanayagi Amman nagar,moolakurumbapalayam,muriandampalayam (p.o.),tiruppur.

Our consignment get wet and dirty. We lost around 2.5 lakhs. Because of this carelessness. We need to sort out this. We are you to take action against this issues. This is the way safeexpress is working?

We lost all goods. We need compensation for this. We are being doing around 2 years with safeexpress. But this time was very bad. We attached the photo's for your reference. We need to sort this problem ASAP.
Contact...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sharma Dhandev
from Mumbai, Maharashtra
Oct 19, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery of materials

Sir/Ma'am,
I want to say that our supplier dispatched 100 kg Flavors from DAMAN to MEDCHAL Secunderabad on 13.10.2021 by Safe Express materials has arrived at Hyderabad on 17-Oct-21 evening Waybill No.98776641
but we are continuous follow for delivery last 2 days with your Customer Care and Local office but till now Materials is not delivered at plant due to this materials shortage we are going to shut the plant from Today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jibanjyoti Routray
Oct 19, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
Report
Copy

Delay in delivery of my luggage.

Address:Itanagar

Sir/Ma'am,
I have booked my package through safexpress dated 5.10.2021. After tracking the shipment through waybill no. 98438018 repeatedly, I am finding that my shipment is on Hyderabad till today. The guy who came to pick my shipment told that luggage will be delivered by one week at most. All my clothes and important things are on the bag. This is really ridiculous and unexpected service from safexpress side.

Kindly...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
Manoj Kr Mehta
from Ranchi, Jharkhand
Oct 19, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
Report
Copy

Courier charges on higher side. For 45 kg ,the amount charged is Rs 4,425/-

Dear Sir,
I have booked a consignment (weigh 45 kg) from Anand, Gujarat to Ranchi, Jharkhand through your farm. But the charges are apparently very high.i.e. Rs4, 425 (way bill no[protected].
My delivery address is -
Ajay Kr Mehta,
S/o Sh Santosh Mehta,
VPO - Sonahatu, via-Bundu,
Ranchi, Jharkhand.
I request you to kindly revise your way and a justified amt be demanded.
Thanking you,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwani k Rohit
Oct 18, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Complaint regarding delay In delivery of my luggage

Address:Ashwani.k. Rohit, Geologist, Geological Survey of India Northeastern Region Lumbatngen, Rynjah Behind Rynjah Police Station Shillong. Pin 793006

Sir/Ma'am,
I want to say that I send my luggage from Hyderabad to SHILLONG, by safe express having way bill no. 98438047. On 8th October and your agent said that it will reach in 1 week to my destination place ie Shillong. But now I am tracking my order on 18th October and it is still showing status that the luggage is still in Hyderabad. When I called the agent on 16 at Hyderabad, he is continuously saying that it will reach Shillong...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Susant Kumar Panigrahy
Oct 15, 2021
Oct 16, 2021
This thread was updated on Oct 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waybill no.97578672 haven't got my parcel yet

Sir,

My Waybill number.97578672 I had booked this courier service on Dated. 29.09.2021 from Khurja (U.P) to Berhampur (Odisha).It is showing from 10.10.2021 that it has reached in Berhampur hub but after that you are not updating or delivering my parcel till date.

I have continuosly follow up with safexpress customer care for delivering parcel. But ther was no positive response from your side.
Requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyankaaec
Oct 12, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
Report
Copy

Waybill number-97818077, haven't got my parcel yet

Waybill number[protected]
I had booked this courier service on 4th oct from Bangalore to Dhanbad...It is showing from 9th oct that it has reached in Dhanbad but after that you are not updating or delivering my stuffs...I have mistaken to choose this fake courier...they said that only within 3 4 days, your courier will be delivered and its been more than 1 week and I am not getting it...This is not acceptable, I can file a report against...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bakarkol
from Mumbai, Maharashtra
Oct 10, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay delivery and Damage of my trunk box

Address:SMQ 336/7 Akash Vihar Air Force Station Suratgarh Rajasthan

1 Sir, I have booked my house hold items from Suratgarh to Srinagar Air Force on 17 Sep 21. My items arrived at Srinagar on 24 Sep 21 but local dealer of Srinagar had not deliver my items until 06 Oct 21 when I have lodged multiple complaints through customer care and Suratgarh manager.he taken 12 days to deliver my items from Srinagar to Air Force Srinagar near about 5 Km.
2 My two steel trunk box damaged during carriage. In that...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
E
Eshwar Nts
Oct 7, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Report
Copy

Two wheeler (RE THUNDERBIRD 350X)

Address:Kumbakonam, tamilnadu

I've ordered transportation of my two wheeler from Kumbakonam, tamilnadu to rishikesh, uttarakhand.
They picked up my bike on 27/09/21.
1) The total amount said by employee(Shiva) to me is 7500 rs but he collected 8000 from my father
2) Didn't provide any recipient
3) Till 07/10/21 as of now I didn't received my bike although he assured it will reach in 4-5 days.
4) He has been avoiding my phone calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anisha381
from Hyderabad, Andhra Pradesh
Oct 6, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible and liar employees of Safexpress

My request no: REQ[protected] was raised on your website on 3rd Oct and I spoke to the call centre executive on 4th Oct at 9 AM and he confirmed that my package will be picked up on 5th Oct between 11 AM to 6 PM. I received a call from Joseph on 4th Oct and he also confirmed that Srikanth would pick up the package on 5th Oct. Spoke to Srikanth on 5th at 11 AM and he confirmed that he will come for pick up between 1-1:30 PM. Started calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhakar agarwalla
Oct 6, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
Report
Copy

Parcel not delivered till date

Dear sir
my parcel no .92051495 booked through safexpress pvt ltd is not delivered till date...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy