Safexpress Complaints & Reviews

The staff at Baddi branch refuse to share the way bill copy of goods sent to Coimbatore. Me and my colleague were on call for more than 5 hours requesting for one.

The staff was careless and irresponsible about their acts and behaviour.

I expected better from Safexpress.
Regretful...

Very very poor and too bad service I have seen ..way bill number 99509972 from Indore to kurnool hub 5180001 arrived 3 days ago but still not delivered yet ..transporter can't take any response showing very neglency on this,
can't take calls...

This is to bring you the kind notice / escalation that our consignment has reached the Hyderabad Hub on 18th and it is almost 5 days since your local team not able to find my material which is inside your local Hub.
This material is most urgent and we are unable to answer our customer...
Because of this material almost 40Lakh worth of Diesel Generator is not working and we are helpless.
Secondly, pls see the chain...

Everyday I am getting a different delivery date and when I am calling head office no one is picking up my call...

AWB 96019886 booked on 26 Oct 2021. Still not delivered...

It has been over 20 days when I booked my luggage with Safeexpress. The status for the past 5 days shows that it has reached my location but is still not delivered.
One of the luggage is yet to reach the final destination...

Way bill no. 90054466

I packed my luggage on 28th Oct 2021, It took almost 20 days, to deliver which the first very dissapointing thing.

When i recieved the delivery I was shocked to see my Induction stove got damaged nearly 60 %.

I am not understanding where to submit my complaint.
I found this site helpfull and hope my issue gets resovled soon....

Bill way no 99966587 is arrived at nov 09th but not yet deliverd and nobody contat please give contact number of this location...

The customer care executives don't have details. The customer has to call time and again to ask where the consignment is. Even after that, the executives don't provide clarity on the delivery of the consignment. The tracking service shows out for delivery at 10 am, but even then you cannot expect that they will deliver it on that day. The time they mention is 5 days, but it's been more than 10 days and I haven't yet received my consignment....

Dear sir

I booked at goods in sep 1st but tell not delivery ur company staff not responce it warst serivers kindly deliverd my goods way bill number 96119543

It very bad transport...

Dear sir/madam
This is Suryanarayana Mummana from Visakhapatnam. My waybill number is 97798744. The courier was dispatched by my colleague from tinsukia (Assam) on 30 sep 2021, It’s been two months I have not received the item which are very valuable like documents etc.. and even spoken to the concern person from where the courier was dispatched. I got the reply from your staff that the courier is in Hyderabad and the package was...

I have an courier from jabalpur, it is shipped from there on 1-nov-2021.till now i did'nt get it, i tracked on shipping on 5th nov it shows item in banglore, i tryed to contact on customer care number for sevral times, they put me on waitng for 6-9 mintets then finally they told customer executive is unavilable and they will call back...but i didnt get any call back...safe express is waisting my valuble times.i really fedup with the services...kindly...

Sir, I am a defence officer. I have booked house hold items on transfer from Gangtok to Rangreth (Srinagar J&K) vide way Bill no. 99134503 and an other from Gangtok to Kurukshetra vide way bill no. 99134504 both dated 21.10 .2921. On 05 Oct 2021 a delivery van came to my home for delivery of items, it is seen that the items despatched for Rangreth, Srinagar sent to Kurukshetra for delivery where as the items booked for Kurukshetra sent to...

I have submitted my two bag on 23rd September 2021 vide way bill no. 99005293 in Leh but one bag out of two has not been delivered till date. It is also stated that only one bag has been mentioned in builty/bill paper while I have submitted two bag mentioned in my way bill receiving. Please solve this issue as soon as possible....

Refer to Safexpress way waybill number[protected]. It was regarding my household items delivered from Johrat, Assam to Shahjhanpur, UP. During the delivery of items it was found severely damaged which is not acceptable from company. If you people can't deliver it safely than stop or either close this company because there is nothing safe, even a iron trunk. See photos att. I want you people to look into this matter. As it is not acceptable...

Parcel dispatched from Udaipur to Bikaner through jaipur route on 27.10.2021 but parcel was not forwarded to Bikaner from Jaipur hub

And no satisfactory answered by the Bikaner courier person

Yours faithfully
Lavish goyal...

This is regarding my consignment with way bill no. 98438047, I shipped it from Hyderabad on 8th October and I got my consignment on 29 October, after 20 days. Although the agent told me that it will reach destination in one week but it didn't, they were simply making fool out of me that your consignment got stuck here and there and fooling me, telling all the nonsense reason. Also the agent at Hyderabad told me that he will wrap my trolly...

My waybill 99944116 parcel reached hyderabad hub on 25th oct and this is not delivered yet to my address. I contacted customer care and they never got back to me with the update.

Let me know how long you want me to wait for the parcel?...

We are from Paras Motors, Baramati.
Date of incident - 25/10/2021.
Client no - [protected]
We have ordered important part of vehicle [ DIFFRENTIAL CARRIER ASSEMBLY ] on 25/10/2021 but still material not dispatched from pune

The vehicle is under load condition
so do the needfull
please send part as early as possible we are waiting for part...

My waybill number is 97835149. My parcel arrived at its destination in imphal l, 5 days back but they are not delivering. I spoke to their costumer care but they said they will pass on the msg. From last 3 days i was speaking to the in charge of safexpress in imphal Mr. Sri Ram, but he is saying he had told the workers but they are not delivering. Now whom should I contact. My husband is in army and he needs his uniform urgently....