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Safexpress Complaints & Reviews

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Last updated Apr 25, 2024
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Safexpress reviews & complaints page 12

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Y
YK LOHANI
Mar 27, 2022
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Non delivery of booked items

Sir,
I have booked six trunk boxes of household items from jaisalmer (Rajasthan ) to Bageshwar (Uttarakhand) through safexpress courier service on 12 mar 22 vide waybill no 99044498. While tracking online it is showing that the items are reached at safexpress hub nainital on 21 mar 22, but the delivery of the items is still pending. The items have not been delivered so far at destination place (Bageshwar). I have also spoken to the...
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R
rickylove96
from howrah, West Bengal
Mar 26, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage report

I have booked my house hold items from Naini prayagraj to peren, Nagaland as per customer ID[protected]. While booking I have been told your complete house hold items will go in one separate truck which will directly drop to your shipping address ie Jalukie town, Peren district of Nagaland.
When I have received my items it came in two small trucks and they packed it fully as max as possible without caring the glass items, fridge, sofa,...
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V
Vinod950
Mar 23, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Loose of item

I loose my tv by safexpress...
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S
Surinder Raazput
from Chennai, Tamil Nadu
Mar 23, 2022
Mar 24, 2022
This thread was updated on Mar 24, 2022
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Complaint number 00051442

It's already too late of shipment baywill number[protected]
The delivery date is 21 March 2022 but it's already too late and I am staying outside due to this reason...
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D
dharbharam
Mar 21, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Non supply of item

Address:Defence standardization cell DLRL Campus Chandrayangutta Lines Hyderabad-500005

A consignment received from Chandigarh on 14 Mar 22 is yet to be delivered. I have madr complaints to their office but to no avail. Somebody called on Thursday evening at almost closing hours & I told him to supply on Monday (i. e.)) Today). Till now, no whereabouts are known. Kindly instruct them to deliver forthwith....
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S
Sunny Kumar Srivastava
Mar 13, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Out for delivery from 2 days but not delivered till now

Address:158 cooperative colony, Co-operative colony, Near Amrapaali Club, Co-operative colony, Co-operative colony, Co-operative colony

Hello Safexpress,

I am Sunny Kumar Srivastava, Waybill no.[protected], is out for delivery for 2 days but has not been delivered till now. I called customer care they told me they will deliver the product today but hasn't been delivered and now I am calling them for 1 hour they are busy on a line. Very poor service...
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Valsalan Menon
Mar 10, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package sent from Kerala

A Package sent from Kerala arrived at Kolhapur, Maharashtra on 8th March but unfortunately, this guys did not deliver the same even after 2 days. They charged Rs.8614/-which is Rs.1500/- extra as the delivery is about 30 km from Kolhapur. Even after charging so much(VRL Charges justRs.2100/- from same package(I got it done last week only)
WHAT A GREAT SERVICE BY "SAFEXPRESS"
When called customer care, the rude answer is asking...
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S
Syed irfan786
from Srinagar, Uttarakhand
Mar 10, 2022
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Over charged and delay....100 rupees per kg

Address:Sriganganagar

It was first booked from prayagraj to sriganganagar at rupees 998"" after i insisted the execeutive to divert it from sriganganagar to Hyderabad and unfortunately i have been looted and charged 100 rupees per kg more expensive than cargo...i will see u all in court bcoz they didnt give me parcel bcoz they knew i will complaint on overcharge...they delivered it to different person whom i dont know i have faced big loss bcoz neither ot was...
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Syed irfan786
from Srinagar, Uttarakhand
Mar 10, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
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Over charge 100 rupees per kg...

Address:Sriganganagar and Hyderabad

It was first booked from prayagraj to sriganganagar at rupees 998"" after i insisted the execeutive to divert it from sriganganagar to Hyderabad and unfortunately i have been looted and charged 100 rupees per kg more expensive than cargo...i will see u all in court bcoz they didnt give me parcel bcoz they knew i will complaint on overcharge...they delivered it to different person whom i dont know i have faced big loss bcoz neither ot was...
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A
Ayush Chamaria
from Chennai, Tamil Nadu
Mar 1, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Fragile box thrown around, goods damaged inside on opening

Hi team,

A box marked fragile delivered from Siliguri to Kolkata was thrown around by the person delivering to my house in Kolkata and that led to the goods inside being damaged, there were boxes and photo frames which have all broken because of the person's irresponsible behavior...
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A
ahtashamss
from Kolkata, West Bengal
Feb 18, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage and broken product received

Address:Kolkata

I have given Motor and machine to Safe Express from Kolkata to Delhi but when our customer received the item is completely broken and damage. We were shocked after seeing this hilarious delivery....
+1 photos
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A
Agnelo Raj
from Bengaluru, Karnataka
Feb 18, 2022
Feb 19, 2022
This thread was updated on Feb 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driver refused to deliver parcel to my office on the 2nd floor

Address:Affiniti - Petra Complex

Driver of Safexpress and suport team want the customer to carry the parcel from the vehicle as the driver say's he cannot, although it is booked as a door delivery parcel...
+1 photos
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R
Ripen Basumatary
Feb 17, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving my parcels

I have sent parcel which bill no is[protected] but 12 days passed items are not reached and found till today, lodge a complaint for delivery delay and if you have any contact no Dhemaji, Jonai & north lakhimpur of your sub office....
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S
saumitra Pant
Feb 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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99147070 (poor service)

The above waybill number household item are out of delivery on 01 Feb and till not reached to destination....
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B
basantkarki8
from Ranchi, Jharkhand
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product received, paid money twice

Address:Ranchi

I sent my newly bought and fresh painted trunk from Nashik To Ranchi. But when I received it that was in terrible condition.
And I paid my charges to their upi id but mistakenly paid it twice.
When I asked them, They told me you will not get your money back, But can use it next shipment.
Request you to compensate me and want my money back.
Way Bill No:[protected]
S/S Of txn also....
+5 photos
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A
arunmani73
Jan 28, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying for send casting and submitting casting.

Sir,
I am Arun kumar. I am Working as Assistant manager in Ashok Leyland Foundry Division, Sriperumbudur, Kancheepuram district, Tamil Nadu. we sent a A4 head casting from M/s.ALFD, SPU to M/s. SURFACE FINISHING EQUIPMENT CO, Jodhpur, Rajasthan. After completed the trail they send casting through M/s. SAFEXPRESS PVT LTD. still now they are not send casting and they are not submitting Tax Invoice. They are asking for Advance payment...
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Preeta Bhajantri
Jan 27, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mishandling of Movement of goods

Address:Pune

Bunch of frauds! Booked Safeexpress logistics for safe movement of goods considering the brand. The final bill I received was no where close to the initial quotation provided as they added N number of hidden charges. This should have been informed before loading the goods, but the staff kept claiming that these are mandatory charges. However, while booking they had confirmed that the quoted price + tax would be final amount. The staff was...
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K
ketanbanka
from Mumbai, Maharashtra
Jan 25, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Consignment Mishandled and Product Missing

Address:Mumbai

The consignment was Mishandled and also some products are missing....
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Dhruv banka
Jan 24, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Regarding product damage sanitizer

My waybill no 96629003 has been recieved fully damaged and leaked...
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M
mittalg
from DELHI, Delhi
Jan 24, 2022
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Material not dispatch Waybill# : 100693004

We are to contact your representative regarding this shipment but they have not provided me details when the material will dispatch.

It is around 20day from sending the shipment not does not provide us with the correct details of dispatch.
Please find below the tacking details

Regards
Taruna Gupta
[protected]...
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