Safexpress Complaints & Reviews

I complain before as my packages are not delivered
Its been more than a month now and package was send from delhi to sesawng aizawl district
My packages was reach aizawl on 11 august and the courier keep changing the date for delivery
I have 26 packages and i spend almost rs. 40000 if i haven't received my packages on august month im gonna file FIR and you have to compensates for the money i spend to send stuff and all my product money

Vendor Mrs Polycab International has dispatched material through safexpress courier service from Bhiwandi, India to HPCL Terminal Vijayawada, Andhrapradesh with LR No 96534091 in the second week of August.By tracking the LR no we came to know that the material received to Vijayawada on 24 Aug and showed Out for Delivery the next day.Today is 28th and still material not received at the site.
We have never seen such useless service .Top management of this Logistics service doesn't bother about the problems customers are facing.Deliveries are not done on time and nobody even bother to respond.
This is literally the worst of the Logistic service we have seen and public should avoid this.The Chairman of the company should take some responsibility and resolve the issues.It is better to shutdown the service for benefit of the public.
If possible kindly share the contact and address details of Head of this Logistics or better share these complaints to him directly.

Consignment was dispatched from Mumbai on[protected],
In portal after[protected] there is no status. Kindly update the current status of the consignment.

Docket no:96547493

Sir
sir mera parsal noida se tikmgarh ke liye book hua tha jiska traking no . hai 93093457 jo ki tikamgarh[protected] ko tikamgarh pahuch gya hai parsal out of delvry dikha raha hai uske baad bhi mere kai phone([protected]/[protected]) lagane ke baad bhi mujhe parsal nahi diya gya unka bolna hai ki aap texi ke paise do to bhejh sakte hai
regard neetes sales [protected]

Waybill NO. 96697654
Sir our material shipping date is 26 July, 2021 and arrived on same date but its still not delivered and not of delivery, I'm trying to contact on toll free and your safexpress expert from around 10days and yet not received any confirmation from them.
Every time I gets reply that it will be send in 24 hours but its been week everyday they say it will be delivered in next 24 hours but yet not out for delivery. they say they called me but never received any call tho I calls then Mr. Sachin of your side and he say next day but no calls at all until I do...
and if it will not be delivered by 24 hours I'll have to take legal action against your company.

Sir, my Way bill number is 93010870 dated 28 Jul 21.My luggage delivery was from Kathua to Kanpur.But at Kanpur, I received out of five only four my items.Out of five, one item is wrongly delivered to me which is no my item( luggage).I received dozen o[censored]sed empty paint plastic buckets in place of my Qty-02 single bed Matress .Please deliver me my qty-02 single bed matress and take away the wrong (luggage) item delivered to me.Sir, I shall highly thankful to you to deliver the qty-02 single bed matress to me immediately.My contact no.[protected].

I had ordered belongings from my hostel room in Goa. It took a lot of time to get delivered, and was DELIVERED WRONGLY. My luggage was delivered to someone else and someone else's luggage got delivered to me.
On contacting Sunil ([protected]), who was in charge of this, told me that he will fix it as soon as possible.
It has been more than 20 DAYS and the issue has not been solved yet. This guy Sunil, and Safexpress Goa ([protected]) have STOPPED RESPONDING TO MY MESSAGES AND CALLS. PATHETIC SERVICE BY SAFEXPRESS!!

Tracking ID/Waybill no. -- 89115448

Persons in charge :
1. Sunil -- [protected]
2. (Don't know his name) -- [protected]

PLEASE GET ME BACK MY LUGGAGE AS SOON AS POSSIBLE !!

I never see Worst experience in my life ... For 20km they taken to deliver 14 days...useless management.

For waybill number:[protected], for this consignment I have received my product as damaged.

Regarding to bill no# 87420759, parcel was picked on 26th July from Delhi to be delivered to Imphal. I can see that it has already arrived at Imphal office on 14th August, but no call has been received from your end. I have already spoken multiple times with your team, vhowever no progress yet. Kindly make an arrangement to deliver the product ASAP.

Regards,
Kiranbala#[protected]

Sir,

This is bring to your notice that you have received the consignment vide your waybill No.91067988 dt.11/08/2021 from Sunderam Surgicals, Chatrapati, Tamilnadu. We have tracked the consignment from your site it shows that the material reached at Bhubaneswar on 14/08/2021, but till date you have not delivered the same to us at Cuttack. The distance between Bhubaneswar to Cuttack is only 25kms. We do not understand what is the reason behind delay in delivery.

We request you please deliver the same immediately.

for Nigomed Pvt. Ltd.

Director
Cont.[protected]

Dkt No. 97014687, Dtd. 30th July To Ludhiana 6 Pkt. reached on 4th at destination city but still not delivered after many assurance and our customer is not happy. My service team is there for installation of product. and Safexpress guys are not honouring their delivery commitments and not bother to responding for this.

I parceled my bike ktm rc 200 from Trichy to rishikesh on 05 /08/2021 from Trichy safe express courier office to rishikesh 249203. Bike got delivered 11/08/2021 today morn by 10:45am. Where bike stand and gear lever has been completely broken. I ll attach you the photo here. I can't use my bike because both stand and gear lever has broken. I can't even park my bike without stand. Please look into the issue and do the needy asap.

My product has arrived but not delivered yet
Arrived date -07/07/2021 and today is 09/07/2021
My humble request to you plz arrange as soon as possible
Thank you
Regards
Manisha Tirpude

Am Tony Mathew
Representing
Kallupurackal Trdaders
The Spice factory
Climate natural spices p ltd

We are manufacturers of spices
Last many years booking consignments through safexpress- kattappana- Idukki office
But by the last one year facing too much issues related to booking

Last one year more than 10 consignments booked to wrong address and wrong destination. After this issues no one in safexpress giving proper solution in time and not responding, from the branch and from the officials in safexpress

I don't know how we can continue with safexpress- safety is only in the name.

We are facing too much difficulties because of the irresponsible people from safe xpress

Waiting for a proper solution

I am Avinash Kumar, booked items from Jabalpur to Binnaguri. Total 17 items are there in which 03 Steel boxes are damaged, where as scooty and 02 bicycle are partly damaged. My booking No is 96071680 dated 25 July 2021. You are requested to take the favorable action for the same.

My parcel with waybill number 96134829 is not delivered despite sincere efforts from my side. Have been calling the customer care number but didn't recieve any support.
The branch manager at sringar is saying that 1 out of 3 bags is Missing.
Kindly look into the matter

The guy Shekhar came to drop the boxes. He denied to lift the boxes and keep it to the house. While pick-up i mentioned to keep it on the first floor. He denied, he refused, he argued, used foul language but he didn't keep the luggage on the floor. Called many people nobody helped. This is happening twice . I am a regular customer of safe Xpress and from last two times i am facing this poor service. Waybill number : 96003221
Very arrogant behaviour and poor service.

The shipment (waybill no.[protected] sent on 22nd July 2021 from Delhi to Mangalore hasn't been delivered as on 3rd August 2021.
The shipment reached Hubli(Karnataka) on 26th July 2021 and hasn't moved since then as shown in their portal. It's been over 10 days since the shipment left Delhi.
The customer care number is always busy, nobody replies on their customer care email, their supervisors don't pick up calls, their phones are switched off and/or don't give clear updates.

02 steel box are damaged and one bycycles brake is worn-out and one bycycles bell is not found. i not satisfied with your service. And also late delivery of consignment.