Safexpress Complaints & Reviews

For waybill number:[protected], for this consignment I have received my product as damaged.

Regarding to bill no# 87420759, parcel was picked on 26th July from Delhi to be delivered to Imphal. I can see that it has already arrived at Imphal office on 14th August, but no call has been received from your end. I have already spoken multiple times with your team, vhowever no progress yet. Kindly make an arrangement to deliver the product ASAP.

Regards,
Kiranbala#[protected]

Sir,

This is bring to your notice that you have received the consignment vide your waybill No.91067988 dt.11/08/2021 from Sunderam Surgicals, Chatrapati, Tamilnadu. We have tracked the consignment from your site it shows that the material reached at Bhubaneswar on 14/08/2021, but till date you have not delivered the same to us at Cuttack. The distance between Bhubaneswar to Cuttack is only 25kms. We do not understand what is the reason behind delay in delivery.

We request you please deliver the same immediately.

for Nigomed Pvt. Ltd.

Director
Cont.[protected]

Dkt No. 97014687, Dtd. 30th July To Ludhiana 6 Pkt. reached on 4th at destination city but still not delivered after many assurance and our customer is not happy. My service team is there for installation of product. and Safexpress guys are not honouring their delivery commitments and not bother to responding for this.

I parceled my bike ktm rc 200 from Trichy to rishikesh on 05 /08/2021 from Trichy safe express courier office to rishikesh 249203. Bike got delivered 11/08/2021 today morn by 10:45am. Where bike stand and gear lever has been completely broken. I ll attach you the photo here. I can't use my bike because both stand and gear lever has broken. I can't even park my bike without stand. Please look into the issue and do the needy asap.

My product has arrived but not delivered yet
Arrived date -07/07/2021 and today is 09/07/2021
My humble request to you plz arrange as soon as possible
Thank you
Regards
Manisha Tirpude

Am Tony Mathew
Representing
Kallupurackal Trdaders
The Spice factory
Climate natural spices p ltd

We are manufacturers of spices
Last many years booking consignments through safexpress- kattappana- Idukki office
But by the last one year facing too much issues related to booking

Last one year more than 10 consignments booked to wrong address and wrong destination. After this issues no one in safexpress giving proper solution in time and not responding, from the branch and from the officials in safexpress

I don't know how we can continue with safexpress- safety is only in the name.

We are facing too much difficulties because of the irresponsible people from safe xpress

Waiting for a proper solution

I am Avinash Kumar, booked items from Jabalpur to Binnaguri. Total 17 items are there in which 03 Steel boxes are damaged, where as scooty and 02 bicycle are partly damaged. My booking No is 96071680 dated 25 July 2021. You are requested to take the favorable action for the same.

My parcel with waybill number 96134829 is not delivered despite sincere efforts from my side. Have been calling the customer care number but didn't recieve any support.
The branch manager at sringar is saying that 1 out of 3 bags is Missing.
Kindly look into the matter

The guy Shekhar came to drop the boxes. He denied to lift the boxes and keep it to the house. While pick-up i mentioned to keep it on the first floor. He denied, he refused, he argued, used foul language but he didn't keep the luggage on the floor. Called many people nobody helped. This is happening twice . I am a regular customer of safe Xpress and from last two times i am facing this poor service. Waybill number : 96003221
Very arrogant behaviour and poor service.

The shipment (waybill no.[protected] sent on 22nd July 2021 from Delhi to Mangalore hasn't been delivered as on 3rd August 2021.
The shipment reached Hubli(Karnataka) on 26th July 2021 and hasn't moved since then as shown in their portal. It's been over 10 days since the shipment left Delhi.
The customer care number is always busy, nobody replies on their customer care email, their supervisors don't pick up calls, their phones are switched off and/or don't give clear updates.

02 steel box are damaged and one bycycles brake is worn-out and one bycycles bell is not found. i not satisfied with your service. And also late delivery of consignment.

I parceled my bike from Kerala to West Bengal particularly in Siliguri(Refer:[protected]. I got my bike in bad condition. I cared my bike very much and was looking like new. But my heart was broken when I saw following defects
1. Bend on left side of handle bar.
2. Indicator switch complaint.(Left side).
3. Back mudguard hard pressed and become flat
4. Odometer glass scratched.
I contacted the people of safeexpress but they’re not responding. Please do necessary thing. I need compensation to do regain my bike in earlier condition.
My name: Roshen philip Alex
ph:[protected]

My product has arrived but not delivered yet Arrived date -24/07/2021 and today is 30/07/2021
My humble request to you plz arrange as soon as possible
Than you
Regards
Munish Pandey

My consignment number is 94038980 bookedon0 08 July from srinagar j and k to Tezpur Assam . which is not delivered till date. the consignment is reached at yourTezpur office on 28 July. But the consignment is not delivered till date. I was facing some problem due to non delivery of consignment and I reached with family before 03 days past. I booked the consignment for early delivery. Your J&k branch telling me for delivery time is maximum 14 days. But the items is not delivered within 23 days. The lockdown is opened from 28 July for fix timing. Please delivered the consignment at the earliest. Please instruct your Tezpur branch for early delivery

Sir, Our consignment number 97366517 booked on 21st July and arrived at Coimbatore on the 25th July. On the 27th evening a person called but no sign of him. On 28th we had called up your local office on mob.no.[protected], the lady assured us that it w'd be delivered on 29th. on the 29th your delivery person mob.no, [protected] called us and promised to deliver the parcel. Later on he asked us if we could go over to NGGO colony and collect the parcel. We were out of the office and informed that it was a matter another 6 km and requested him to go over to our office and deliver the goods. Finally around 7 pm we called him and he said that Ahtipalayam does not come under his route and said that some other person w'd deliver the goods. It is a matter of SHAME for SAFE EXPRESS to give us cock and bull story and we w'd be advising our Principals ( Peaerson India Ltd) not to send any consignment thro. Safe express. We will wait the whole day today and if nothing happens we will be lodging a Police Complaint and also take up this issue with Consumer Protection Council, which please note Thanks, , Great Books

It has been very often that Safexpress takes way too long to deliver even for simple deliveries like Mumbai to Kolhapur.

My waybill no. is 96095166. I don't think I will ever be chosing Safexpress for consignment deliveries now on.

Their service is very slow and pathetic.

I just received my parcel today, 29th July, 2021.The parcel received was damaged and beyond usage. The guitar is broken from middle and can't be used again. The waybill number is 96096033. Therefore, I request a refund for the damage ensued during delivery.

My self niranjan rath Bhubaneswar odisha waybill no 96628121 booking firozabad
3 days before arrived in Bhubaneswar no msg no contact any person matrial urgent I have contact all number switchd off what type off services your service are problem then close safexpress ...your service vry poor iam sad nd not interested further booking
Mob-[protected]/[protected] plz send me details nd quick delivered

Sir my consignment bearing number 95832143 was booked on 19 July for destination manali but despite 11 days it hasn’t reached till date while other service provider like Delhivery they deliver it in 5 days
And no one is answerable for delay. I have given instructions to company to blacklist your company specifically for me as I don’t want my goods to be sent by your company.
Thanks and regards