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Safexpress — Bill no 90063440 not received the ignition keys with scooty

Received my TVS Scooty from Bhiwani Haryana to Srinagar which was booked vide Bill No 90063440. Absolutely no problem regarding services. Received Scooty without any serious damage except few scratches. But I have not received the Ignition Key with my Scooty which was handed over to booking office while booking. At present I am not able to use my Scooty. Kindly do the needful for Ignition Key.
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Apologies for the inconvenience caused, kindly help us with your contact details so that we can assist you further.
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Hawa723's [Complaint's author] reply, May 15, 2021
My mobile number is 9969493750 and 9159663750 (what's app) and email address is [email protected].
Thank you for sharing the information, we are working on your issue kindly allow us some time your issue will be resolved soon.
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Kindly do the needful for Ignition Key of Scooty. It's about 25 days passed. Iam not able to use my Scooty.
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