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Safexpress Complaints & Reviews

3.6
Updated: Mar 24, 2026
Complaints 1089
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723
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366
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Safexpress reviews & complaints page 22

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U
Ukba
May 20, 2021
Resolved
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Address: MEDICARE PHARMA DISTRIBUTION , MAHARANI PETA, 80 FEET ROAD, OPPOSITE TO DTDC COURIER , BESIDE MAHARANI PARLOUR. 9440120490
Website: Nil

Tracking number with 91456921 is not yet delivered to the concerned party. The consignment consists of life saving drugs which we have to send to the hospitals very urgently. But the staff pf safe xpress is delaying amd behaving very rude with us. Is this the correct mwthod of behaving with the customers?? no common sense and nothing. If we are calling for delivery they are switching off their mobiles which is not correct. And if it continues again and again iam gonna give a police complaint and seize your ware house at vishakapatnam immediately. As a delivery agent you should have to deliver our life saving medicines on time instead you are behaving rude with rhe customers and switching off your mobiles doesnt fetch us anything but you are killing patients in the hospitals indirectly. Action to be taken immediately or else i will give complaint to the commissioner of police and seize your ware house.

Concerned person of safe xpress is[protected] and his name is ganesh who is doing all the no sense and behaving rude with us and not delivering stocks on time and because of him patients are losing their life’s in the hospitals. Please take immediate action and deliver the stocks urgently.
Aug 12, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
Safexpress Customer Care's response
Apologies for the inconvenience caused, kindly share your contact details so that we can escalate your complaint to the concerned department.
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    A
    Alekhya21122
    May 19, 2021
    Resolved
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    Address: SAFEXPRESS LOGISTICS PARK VILLAGE-SATE, GATE NO. 354 A & B NH-4, VADGAON MAVAL, OLD MUMBAI-PUNE HIGHWAY PUNE - 415409 MAHARASHTRA

    My trunk and the lock of my trunk has been broken.
    I've called the person in-charge of this, he picked my call once..and then later he cut the call..and started ignoring my calls,
    This is not at all acceptable.
    I strictly want my trunk to get replaced or I need my refund...
    Or else I'll be lodging a complaint your service tomorrow and against the person who spoke to me in a rude way and cut my call
    Aug 12, 2021
    Complaint marked as Resolved 
    Safexpress customer support has been notified about the posted complaint.
    May 19, 2021
    Updated by Alekhya21122
    I've attached the details of the trunk

    May 19, 2021
    Updated by Alekhya21122
    Becz the trunk was damaged..my things inside the trunk were damaged and were wet
    Please look into this issue ASAP!
    Verified Support
    May 21, 2021
    Safexpress Customer Care's response
    Apologies for the inconvenience caused, kindly share your contact details so that we can escalate your concern further.
    Lt Sai Alekhya Naidu,
    166 military hospital, Jammu
    Officers mess,
    C/o 56 APO
    SATWARI
    JAMMU 180003.
    Phone number: [protected].
    email : [protected]@gmail.com
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      A
      amitjagenia
      May 19, 2021
      Resolved
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      Resolved

      We have not received the courier of above Eway bill no., its in the name of M/s Blueneba Technologies Private Limited.
      We have called twice to confirm with the delivery on customer care number, they told it will be delivered by Monday (17th May 21) still not delivered.

      It shows on the same location from 7th of May 21.

      Please deliver the material ASAP, we required the same on priority,
      Aug 12, 2021
      Complaint marked as Resolved 
      Safexpress customer support has been notified about the posted complaint.
      Verified Support
      May 21, 2021
      Safexpress Customer Care's response
      We apologize for the inconvenience caused, kindly share your contact details so that we can assist you in a better way and resolve your query as soon as possible.
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        M
        MM ali
        May 18, 2021
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        Address: No 125 annai Indra nagar darga road old pallavarm chennai 600117

        Dear sir my track number 95113572. I booked no 12 may 2021 from new Delhi still I didn't not received my order
        Aug 7, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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          S
          Shubham5798
          May 17, 2021
          Resolved
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          Resolved

          I chose Sfexpress to transport my luggage from my college to Bokaro, Jhatkhand,
          waybill number is : 93959885
          I paid extra Rs 1500 for home delivery but so far tracking sayst that It had reached Bokaro and went undelivered twice. I did not get any call or SMS or anything regarding the delivery of my consignment.

          This is pathetic from Safexpress.
          Nobody is picking the call also from Customer care neither the agent whom I paid.

          Please help
          Aug 9, 2021
          Complaint marked as Resolved 
          Safexpress customer support has been notified about the posted complaint.
          Verified Support
          May 18, 2021
          Safexpress Customer Care's response
          Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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            T
            Techno Mac Systems
            May 14, 2021
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            Resolved

            Address: TECHNO MAC SYSTEMS - PUNE Address: GAT NO. 74/75, JYOTIBA NAGAR, TALAWADE PUNE, INDIA, 411062

            Not received the materials
            We have dispatch material as on date 07/05/2021 via Safexpress

            against LR No[protected] but material delivered at wrong address
            Aug 7, 2021
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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              H
              Hawa723
              May 12, 2021
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              Received my TVS Scooty from Bhiwani Haryana to Srinagar which was booked vide Bill No 90063440. Absolutely no problem regarding services. Received Scooty without any serious damage except few scratches. But I have not received the Ignition Key with my Scooty which was handed over to booking office while booking. At present I am not able to use my Scooty. Kindly do the needful for Ignition Key.
              Safexpress customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused, kindly help us with your contact details so that we can assist you further.
              Hawa723's [Complaint's author] reply, May 15, 2021
              My mobile number is 9969493750 and 9159663750 (what's app) and email address is [email protected].
              Thank you for sharing the information, we are working on your issue kindly allow us some time your issue will be resolved soon.
              Kindly do the needful for Ignition Key of Scooty. It's about 25 days passed. Iam not able to use my Scooty.
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                D
                DiptiChoudharryy123
                May 12, 2021
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                Resolved

                Address: Bajaj Nagar, Nagpur

                My package no was 94081595. I had 9 bags in transit and out of which from one bag following things are missing
                1. 2 Wallets worth 10, 000 total
                2. Google smart device worth 2500

                Kindly contact me and refund me the amount equivalent to the item missing.

                The package was also not sealed.
                Aug 7, 2021
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience caused, kindly share your contact details so that we can escalate the concern further.
                DiptiChoudharryy123's [Complaint's author] reply, May 16, 2021
                Sure,
                Concerned mail ID : [email protected]
                Contact no : 7709780052
                We have escalated your complaint, kindly allow us some time your issue will be resolved soon.
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                  N
                  Nilanchal Patro
                  May 11, 2021
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                  Resolved

                  Address: Kabita Electronics, Vaisakha Enclave, Bomikhal Bhubeneswar, Odisha Pin 751010

                  Dear Sir, I have not received the materials through safexpress and way bill no is 95077618 booked on 19th April 2021 from Ernakulam to Bhubaneswar but today 11th May 2021 ( 2 boxes ) materials not received.

                  Thanks & Regards
                  N. Ramesh Patro
                  [protected]
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Safexpress customer support has been notified about the posted complaint.
                  May 11, 2021
                  Updated by Nilanchal Patro
                  Please solve the problem
                  Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
                  Hawa723's reply, May 15, 2021
                  My mobile number is 9969493750 and 9159663750( what's app). My email address is [email protected]. Kindly do the needful as soon as possible.
                  Thank you for sharing the details, we are escalating your complaint to the concerned department, kindly allow us some time your issue will be resolved soon.
                  Kindly share the correct contact details so that we can assist you further.
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                    T
                    Thangellu
                    May 10, 2021
                    Resolved
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                    Resolved

                    Address: Thaticherla vill&post, Giddalur Tehsil, Prakasam Dist AP, PIN 523356

                    Booking Date[protected]
                    Way bill No 92040465
                    Out of 8 items booked 5 items were damaged during transit
                    Pay Damage cost
                    1. Trunk box Iron big size approx cost Rs 5000/
                    2. Trunk box Iron big size approx cost Rs 5000/
                    3. Siutcase VIP 26 inch approx cost Rs 3000/
                    4. Bicycle partially damaged Bicycle cosr Rs 5000/
                    5. Sewing Machine damaged cost Rs 5000/

                    Please damage cost at least 20% as early as possible
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    Verified Support
                    May 11, 2021
                    Safexpress Customer Care's response
                    Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                      S
                      Shiva1000
                      May 10, 2021
                      Resolved
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                      Resolved

                      Waybill no.[protected]
                      Date-10/05/2021

                      I received my trolley bag with broken handle which makes it nearly useless now
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Safexpress customer support has been notified about the posted complaint.
                      Apologies for the inconvenience caused, kindly share the waybill details and contact number so that we can assist you in a better way.
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                        S
                        Sukanyapaul
                        May 9, 2021
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                        Resolved

                        Waybill Number[protected]
                        Delivery was supposed to take 7-8 days. But it has still not arrived at my location (Guwahati). I tracked shipment, it still shows in transit no further updates has been made.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
                        Apologies for the inconvenience caused, kindly share your contact details and waybill number again so that we can escalate your concern further.
                        Name- Sukanya Paul
                        Contact - [protected]
                        Mail- [protected]@gmail.com
                        Waybill number[protected]
                        We hope your concern is resolved.
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                          T
                          Tabish khan1
                          May 7, 2021
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                          Resolved

                          Address: Delhi

                          My courier was booked at safexpress delhi under airway bill no.: 92782779 on[protected]

                          Since then i have not received the courier nor there has been any update on it

                          It was supposed to be delivered in 2-4 days
                          I needed it urgently
                          Neither did they receive any calls nor update about the courier

                          Please look into the matter
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Apologies for the inconvenience caused, kindly share the contact details again so that we can assist you in a better way.
                          Tabish khan1's [Complaint's author] reply, May 8, 2021
                          Tabish khan
                          62 Rose avenue lane 1 HMT srinagar, 190012
                          Email; [email protected]
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                            Abipc
                            May 6, 2021
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                            Resolved

                            Sir, As per tracking consignment reach on30/4/2021 at calicut, kerala, so far not delivered till date, customer care number is not reachable, no another contact no in my hand, kindly look into the matter and do the needful at the earliest .
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Safexpress customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2021
                            Safexpress Customer Care's response
                            Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                              tanmoy1040
                              May 1, 2021
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                              Resolved

                              Safextension charged within 20 kms from Safexpress hub

                              Dear Sir/Madam,

                              I booked a consignment from Kanpur (Pincode-208016, UP) to be dispatched to Agarpara (Pincode-700109, West Bengal).
                              The recipient address is roughly 15 kms from the Safexpress hub. Still, an additional amount of Rs.1500 has been charged as Safextension charge.
                              Please look into it and kindly arrange to refund the additional amount of charged.

                              Thanks,
                              Tanmoy Kundu
                              Mob...
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                              snehall
                              May 1, 2021
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                              Resolved

                              Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

                              So after i was charged extra bill without informing when i opened my boxes today i saw many items of oil and other things spiiled& damaged all other items. Also my wooden table is broken. I have attached waybill and item pics for reference.Plz look into this at least
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2021
                              Safexpress Customer Care's response
                              Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, kindly allow us some time you issue will be resolved soon.
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                                R
                                RAJENDRA .park
                                Apr 27, 2021
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                                Address: vedavakkam village, maduranthakam

                                I am trying to take our business consignment, which is received at local office MM nagar since 24th Apr'21. But still it is not handed over. Office persons not picking my calls, they have just msg of driver. But last 2 days driver giving wrong information to reach at our company.

                                I have such a bad experience of your service.

                                Consignment no: 93810313
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
                                Apologies for the inconvenience caused, kindly share your contact details so that we can escalate the concern further.
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                                  Janardan Salunkhe
                                  Apr 21, 2021
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                                  Resolved

                                  Address: At POst - Shelkewadi, PO- kerewadi, Tal - Kavathe MAHANKAL, Diat Sangli

                                  Dear Sir,
                                  way bill no =92510106. I told that my bike and led TV were sent to bhatinda by your safe express but when I collected my luggage in bhatinda my screen of my led tv costing 45, 000 was completely broken, meanwhile I have suffered a lot However, I request you to take note of my loss and get my compensation, thank you.
                                  Mr. Janardan Jalindar Salunkhe
                                  Mob no - [protected]
                                  Apr 21, 2021
                                  Complaint marked as Resolved 
                                  1)Consignee Name - Janardan Jalindar Salunkhe 2)Email Id [email protected] 3)Contract No - 7774968000 4)Damage Item - Panasonic Led Tv Model no TH43ES480DX 5)Value of Damaged Item - 40, 000₹ 6)Claim Amount - 40, 000₹
                                  Safexpress customer support has been notified about the posted complaint.
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                                    ahmadkhaawar
                                    Apr 18, 2021
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                                    Resolved

                                    This is to inform you that I got consignment from Dr Reddys yesterday instead of 25 cases I got only 23 cases with 2 cases short.LR no. 92915713.

                                    Regards
                                    Ahmad khaawar
                                    Mob no. - [protected]
                                    [protected]@drreddys.com
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Apologies for the inconvenience caused, kindly share your contact details once again as they are not accessible to us.
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                                      Varys
                                      Apr 17, 2021
                                      Resolved
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                                      Resolved

                                      Address: Rajmahal , Mohanpur , Tripura ( West) - 799211

                                      The front side of the door was found broken while packing on 06/04/2021 by the client name Babul Bhowmick and his contact details are -[protected] and I request a refund of the said material .
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      Apologies for the inconvenience caused, kindly share your contact details and waybill number again so that we can assist you in a better way.
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