Safexpress Complaints & Reviews

Waybill Number[protected]
Delivery was supposed to take 7-8 days. But it has still not arrived at my location (Guwahati). I tracked shipment, it still shows in transit no further updates has been made.

My courier was booked at safexpress delhi under airway bill no.: 92782779 on[protected]

Since then i have not received the courier nor there has been any update on it

It was supposed to be delivered in 2-4 days
I needed it urgently
Neither did they receive any calls nor update about the courier

Please look into the matter

Sir, As per tracking consignment reach on30/4/2021 at calicut, kerala, so far not delivered till date, customer care number is not reachable, no another contact no in my hand, kindly look into the matter and do the needful at the earliest .

Dear Sir/Madam,

I booked a consignment from Kanpur (Pincode-208016, UP) to be dispatched to Agarpara (Pincode-700109, West Bengal).
The recipient address is roughly 15 kms from the Safexpress hub. Still, an additional amount of Rs.1500 has been charged as Safextension charge.
Please look into it and kindly arrange to refund the additional amount of charged.

Thanks,
Tanmoy Kundu
Mob...

Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

So after i was charged extra bill without informing when i opened my boxes today i saw many items of oil and other things spiiled& damaged all other items. Also my wooden table is broken. I have attached waybill and item pics for reference.Plz look into this at least

I am trying to take our business consignment, which is received at local office MM nagar since 24th Apr'21. But still it is not handed over. Office persons not picking my calls, they have just msg of driver. But last 2 days driver giving wrong information to reach at our company.

I have such a bad experience of your service.

Consignment no: 93810313

Dear Sir,
way bill no =92510106. I told that my bike and led TV were sent to bhatinda by your safe express but when I collected my luggage in bhatinda my screen of my led tv costing 45, 000 was completely broken, meanwhile I have suffered a lot However, I request you to take note of my loss and get my compensation, thank you.
Mr. Janardan Jalindar Salunkhe
Mob no - [protected]

This is to inform you that I got consignment from Dr Reddys yesterday instead of 25 cases I got only 23 cases with 2 cases short.LR no. 92915713.

Regards
Ahmad khaawar
Mob no. - [protected]
[protected]@drreddys.com

The front side of the door was found broken while packing on 06/04/2021 by the client name Babul Bhowmick and his contact details are -[protected] and I request a refund of the said material .

This time my way bill no is 92534149. It was dispatched on 23/03/21 and as on today that is 14/04/21.. i am being told that it will be delivered. As a business owner, i have lost many orders as the consignment is packaging material.
Same thing has happened in last two shipments.

I have not received my luggage since 31st march 2021 booked at Hyderabad for Bhubaneswar delivery.

Aurodeep Kamal
Bhubaneswar
92922530
My mobile no. [protected]

Waybill no[protected]
The item is received today and its damaged. Attaching the photo for your reference.
Complain no - 3OM[protected].

The item was mishandled, such a hard material broken.
After given complain too, there is no update actually no one cares seems. Bhagwan bharose raho bhai.. if item receved good u r lucky enough.

Any help in this?

I have placed order from SB Sports, Meerut, Uttar Pradesh on 6th april 2021. And the SB sports has booked Safexpress on 7th April 2021 to ship the consignment from Meerut to Aizawl, Mizoram . My consignment weight is only 10 Kgs and the charged weightby safexpress is 20 kg. The Problem is that Safexpress has charged Rs. 3529/- for such small item whose actual weight is only 10 kg. As i am from Aizawl, Mizoram i only came to know the charges...

My cooler's water Tank got broken from bottom durring Transit..Seems some heavy object fall on it..

Even after packing this Damaged Happen...
Kindly do some action. Even after paying u the entire amount such damage happened...

Regards
Sanju Nair
[protected]...

I was book my packages from guwahati to aurangabad bill no is 93915218 but a freez stand is missing when deliver that packages and iron box lockpad is also missing and broken that clips

Not functioning of Invertor which was packed in wooden box, 02 steel boxes are damaged, damaged of almirah, damaged of Madhur of vehicle, part damaged of one steel box, and one link luck. I m send through safe express on 24 jun 2020. The account clerk Mr Deepak Kumar assuring me my claim will be Ed shortly since jun 2020 but till date there is not any action taken. My ID number is 85837466.

My waybill no is 91259260. Shipment from panjim to goa availing the campus to home service. I have already paid 3163 Rs but the consignment hasnt reached and in tracker, its still noy showing out for delivery. It is taking so long....

We SRI SAI AGRITECH Sindhanur
Recived 3 Boxes out of 4 Boxes Vidw LR NO[protected]Springs of 300 qty We Recvied only 200 nos) Your Raichur Distric Branch Employes are not Responding for the issue, its pending from 11 th month they saying we will come and check but no one come

Please solve the issue of as soon as possible

INVOCIE NO : [protected]
LR NO : 89270482

PLEASE CONTACT NO : [protected]/[protected]

My Self Saurabh Gupta working in Oasis Fabrications Chhachhrauli Dist:-Yamuna Nagar we are following with your staff since 21.03.2021 and in touch with your staff regularly, today(23.03.2021) one of your staff Named as Rajiv Mehta([protected]) has spoken very rudely with me for the shipment booked at Kapurthala vide Docket No:[protected], Dated:-18.03.2021.
Your team is of service providers my request is to train or educate your staff that how to speak to their customer while doing public dealing.
Awaiting your reply for the corrective action taken to your staff Mr.Rajiv Mehta.
Our Mail Id:[protected]@gmail.com

Waybill number : 92748491

Firstly, my parcels reached on 14.03.2021 to Aizawl today is already 19.03.2021 wherein it was guaranteed that it will be delivered within 48-72hours .
Secondly, No information was given to me from Aizawl office that why there was so much delay.
Thirdly, after calling the customer care frequently no valid information was given to me. Very poor coordination among the staff, laid back attitude with no urgency.
Fourthly, finally today morning there was update in waybill tracking site that item was already delivered wherein we haven’t received any parcels plus no call from the office asking for the exact location of delivery.

Stating the world largest supply chain & logistic, this is insane.
Calling customer care doesn’t make sense, from Aizawl branch i am getting lame excuses like no driver, driver work timing is till 5pm, your contact number was missing etc etc. No apologies from the staff, very rude and pathetic customer service from Aizawl branch. I haven’t received my parcel yet even though it is showing DELIVERED in the portal.
Kindly look up to the matter highlighted above.