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3.6
Updated: Jan 4, 2026
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Safexpress reviews & complaints page 22

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A
amitjagenia
May 19, 2021
Resolved
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We have not received the courier of above Eway bill no., its in the name of M/s Blueneba Technologies Private Limited.
We have called twice to confirm with the delivery on customer care number, they told it will be delivered by Monday (17th May 21) still not delivered.

It shows on the same location from 7th of May 21.

Please deliver the material ASAP, we required the same on priority,
Aug 12, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
Safexpress Customer Care's response We apologize for the inconvenience caused, kindly share your contact details so that we can assist you in a better way and resolve your query as soon as possible.
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    M
    MM ali
    May 18, 2021
    Resolved
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    Resolved

    Address: No 125 annai Indra nagar darga road old pallavarm chennai 600117

    Dear sir my track number 95113572. I booked no 12 may 2021 from new Delhi still I didn't not received my order
    Aug 7, 2021
    Complaint marked as Resolved 
    Safexpress customer support has been notified about the posted complaint.
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    Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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      S
      Shubham5798
      May 17, 2021
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      Resolved

      I chose Sfexpress to transport my luggage from my college to Bokaro, Jhatkhand,
      waybill number is : 93959885
      I paid extra Rs 1500 for home delivery but so far tracking sayst that It had reached Bokaro and went undelivered twice. I did not get any call or SMS or anything regarding the delivery of my consignment.

      This is pathetic from Safexpress.
      Nobody is picking the call also from Customer care neither the agent whom I paid.

      Please help
      Aug 9, 2021
      Complaint marked as Resolved 
      Safexpress customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2021
      Safexpress Customer Care's response       Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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        T
        Techno Mac Systems
        May 14, 2021
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        Resolved

        Address: TECHNO MAC SYSTEMS - PUNE Address: GAT NO. 74/75, JYOTIBA NAGAR, TALAWADE PUNE, INDIA, 411062

        Not received the materials
        We have dispatch material as on date 07/05/2021 via Safexpress

        against LR No[protected] but material delivered at wrong address
        Aug 7, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
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        Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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          H
          Hawa723
          May 12, 2021
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          Received my TVS Scooty from Bhiwani Haryana to Srinagar which was booked vide Bill No 90063440. Absolutely no problem regarding services. Received Scooty without any serious damage except few scratches. But I have not received the Ignition Key with my Scooty which was handed over to booking office while booking. At present I am not able to use my Scooty. Kindly do the needful for Ignition Key.
          Safexpress customer support has been notified about the posted complaint.
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          Apologies for the inconvenience caused, kindly help us with your contact details so that we can assist you further.
          Reply
          Hawa723's [Complaint's author] reply, May 15, 2021
          My mobile number is 9969493750 and 9159663750 (what's app) and email address is [email protected].
          Thank you for sharing the information, we are working on your issue kindly allow us some time your issue will be resolved soon.
          Reply
          Kindly do the needful for Ignition Key of Scooty. It's about 25 days passed. Iam not able to use my Scooty.
          Reply
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            D
            DiptiChoudharryy123
            May 12, 2021
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            Resolved

            Address: Bajaj Nagar, Nagpur

            My package no was 94081595. I had 9 bags in transit and out of which from one bag following things are missing
            1. 2 Wallets worth 10, 000 total
            2. Google smart device worth 2500

            Kindly contact me and refund me the amount equivalent to the item missing.

            The package was also not sealed.
            Aug 7, 2021
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
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            Apologies for the inconvenience caused, kindly share your contact details so that we can escalate the concern further.
            Reply
            DiptiChoudharryy123's [Complaint's author] reply, May 16, 2021
            Sure,
            Concerned mail ID : [email protected]
            Contact no : 7709780052
            We have escalated your complaint, kindly allow us some time your issue will be resolved soon.
            Reply
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              N
              Nilanchal Patro
              May 11, 2021
              Resolved
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              Resolved

              Address: Kabita Electronics, Vaisakha Enclave, Bomikhal Bhubeneswar, Odisha Pin 751010

              Dear Sir, I have not received the materials through safexpress and way bill no is 95077618 booked on 19th April 2021 from Ernakulam to Bhubaneswar but today 11th May 2021 ( 2 boxes ) materials not received.

              Thanks & Regards
              N. Ramesh Patro
              [protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              Safexpress customer support has been notified about the posted complaint.
              May 11, 2021
              Updated by Nilanchal Patro               Please solve the problem
              View replies
              Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
              Reply
              Hawa723's reply, May 15, 2021
              My mobile number is 9969493750 and 9159663750( what's app). My email address is [email protected]. Kindly do the needful as soon as possible.
              Thank you for sharing the details, we are escalating your complaint to the concerned department, kindly allow us some time your issue will be resolved soon.
              Reply
              Kindly share the correct contact details so that we can assist you further.
              Reply
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                T
                Thangellu
                May 10, 2021
                Resolved
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                Resolved

                Address: Thaticherla vill&post, Giddalur Tehsil, Prakasam Dist AP, PIN 523356

                Booking Date[protected]
                Way bill No 92040465
                Out of 8 items booked 5 items were damaged during transit
                Pay Damage cost
                1. Trunk box Iron big size approx cost Rs 5000/
                2. Trunk box Iron big size approx cost Rs 5000/
                3. Siutcase VIP 26 inch approx cost Rs 3000/
                4. Bicycle partially damaged Bicycle cosr Rs 5000/
                5. Sewing Machine damaged cost Rs 5000/

                Please damage cost at least 20% as early as possible
                Aug 8, 2021
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
                Verified Support
                May 11, 2021
                Safexpress Customer Care's response                 Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                  S
                  Shiva1000
                  May 10, 2021
                  Resolved
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                  Resolved

                  Waybill no.[protected]
                  Date-10/05/2021

                  I received my trolley bag with broken handle which makes it nearly useless now
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Safexpress customer support has been notified about the posted complaint.
                  View replies
                  Apologies for the inconvenience caused, kindly share the waybill details and contact number so that we can assist you in a better way.
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                    S
                    Sukanyapaul
                    May 9, 2021
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                    Resolved

                    Waybill Number[protected]
                    Delivery was supposed to take 7-8 days. But it has still not arrived at my location (Guwahati). I tracked shipment, it still shows in transit no further updates has been made.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    View replies
                    Apologies for the inconvenience caused, kindly share your contact details and waybill number again so that we can escalate your concern further.
                    Reply
                    Name- Sukanya Paul
                    Contact - [protected]
                    Mail- [protected]@gmail.com
                    Waybill number[protected]
                    Reply
                    We hope your concern is resolved.
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                      T
                      Tabish khan1
                      May 7, 2021
                      Resolved
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                      Resolved

                      Address: Delhi

                      My courier was booked at safexpress delhi under airway bill no.: 92782779 on[protected]

                      Since then i have not received the courier nor there has been any update on it

                      It was supposed to be delivered in 2-4 days
                      I needed it urgently
                      Neither did they receive any calls nor update about the courier

                      Please look into the matter
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Safexpress customer support has been notified about the posted complaint.
                      View replies
                      Apologies for the inconvenience caused, kindly share the contact details again so that we can assist you in a better way.
                      Reply
                      Tabish khan1's [Complaint's author] reply, May 8, 2021
                      Tabish khan
                      62 Rose avenue lane 1 HMT srinagar, 190012
                      Email; [email protected]
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                        A
                        Abipc
                        May 6, 2021
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                        Resolved

                        Sir, As per tracking consignment reach on30/4/2021 at calicut, kerala, so far not delivered till date, customer care number is not reachable, no another contact no in my hand, kindly look into the matter and do the needful at the earliest .
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
                        Verified Support
                        May 06, 2021
                        Safexpress Customer Care's response                         Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                          T
                          tanmoy1040
                          May 1, 2021
                          Resolved
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                          Resolved

                          Safextension charged within 20 kms from Safexpress hub

                          Dear Sir/Madam,

                          I booked a consignment from Kanpur (Pincode-208016, UP) to be dispatched to Agarpara (Pincode-700109, West Bengal).
                          The recipient address is roughly 15 kms from the Safexpress hub. Still, an additional amount of Rs.1500 has been charged as Safextension charge.
                          Please look into it and kindly arrange to refund the additional amount of charged.

                          Thanks,
                          Tanmoy Kundu
                          Mob...
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                          snehall
                          May 1, 2021
                          Resolved
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                          Resolved

                          Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

                          So after i was charged extra bill without informing when i opened my boxes today i saw many items of oil and other things spiiled& damaged all other items. Also my wooden table is broken. I have attached waybill and item pics for reference.Plz look into this at least
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Verified Support
                          May 04, 2021
                          Safexpress Customer Care's response                           Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, kindly allow us some time you issue will be resolved soon.
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                            R
                            RAJENDRA .park
                            Apr 27, 2021
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                            Resolved

                            Address: vedavakkam village, maduranthakam

                            I am trying to take our business consignment, which is received at local office MM nagar since 24th Apr'21. But still it is not handed over. Office persons not picking my calls, they have just msg of driver. But last 2 days driver giving wrong information to reach at our company.

                            I have such a bad experience of your service.

                            Consignment no: 93810313
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Safexpress customer support has been notified about the posted complaint.
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                            Apologies for the inconvenience caused, kindly share your contact details so that we can escalate the concern further.
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                              J
                              Janardan Salunkhe
                              Apr 21, 2021
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                              Resolved

                              Address: At POst - Shelkewadi, PO- kerewadi, Tal - Kavathe MAHANKAL, Diat Sangli

                              Dear Sir,
                              way bill no =92510106. I told that my bike and led TV were sent to bhatinda by your safe express but when I collected my luggage in bhatinda my screen of my led tv costing 45, 000 was completely broken, meanwhile I have suffered a lot However, I request you to take note of my loss and get my compensation, thank you.
                              Mr. Janardan Jalindar Salunkhe
                              Mob no - [protected]
                              Apr 21, 2021
                              Complaint marked as Resolved 
                              1)Consignee Name - Janardan Jalindar Salunkhe 2)Email Id [email protected] 3)Contract No - 7774968000 4)Damage Item - Panasonic Led Tv Model no TH43ES480DX 5)Value of Damaged Item - 40, 000₹ 6)Claim Amount - 40, 000₹
                              Safexpress customer support has been notified about the posted complaint.
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                                A
                                ahmadkhaawar
                                Apr 18, 2021
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                                Resolved

                                This is to inform you that I got consignment from Dr Reddys yesterday instead of 25 cases I got only 23 cases with 2 cases short.LR no. 92915713.

                                Regards
                                Ahmad khaawar
                                Mob no. - [protected]
                                [protected]@drreddys.com
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
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                                Apologies for the inconvenience caused, kindly share your contact details once again as they are not accessible to us.
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                                  V
                                  Varys
                                  Apr 17, 2021
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                                  Resolved

                                  Address: Rajmahal , Mohanpur , Tripura ( West) - 799211

                                  The front side of the door was found broken while packing on 06/04/2021 by the client name Babul Bhowmick and his contact details are -[protected] and I request a refund of the said material .
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
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                                  Apologies for the inconvenience caused, kindly share your contact details and waybill number again so that we can assist you in a better way.
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                                    P
                                    Puresh Daily
                                    Apr 14, 2021
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                                    Resolved

                                    This time my way bill no is 92534149. It was dispatched on 23/03/21 and as on today that is 14/04/21.. i am being told that it will be delivered. As a business owner, i have lost many orders as the consignment is packaging material.
                                    Same thing has happened in last two shipments.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
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                                    Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                                      A
                                      Aurodeep
                                      Apr 12, 2021
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                                      Resolved

                                      I have not received my luggage since 31st march 2021 booked at Hyderabad for Bhubaneswar delivery.

                                      Aurodeep Kamal
                                      Bhubaneswar
                                      92922530
                                      My mobile no. [protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      View replies
                                      Apologies for the inconvenience caused, kindly share your contact number as it is not visible above.
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