Safexpress Complaints & Reviews

Sir we have paid extra ti safe express account through online payment, vut due to misunderstanding we paid extra than the amount that's being asked to pay for the delivery charges shown in the ewaybill. But it's been more than a months we got no positive reply from their sides. We paid it on 16th July 2021. We have queried and send emial as well to safe express but no result

While transferring cartons and bags in between city ranchi and Delhi, expensive glass plates and hard plastic plates and bowls are damaged and broken into pieces. I’m really disappointed and want refund of the same immediately.

Our consignment was lost by Safe Express team during Transit in the month of April 2021, the lost and non traceable information was provided only after we chased for the non-delivery of the shipment by the end of may 2021, However finally Safe Team confirmed on 03rd Jun 2021 the shipment was lost during transit and will settled the claim according to the company policy
We are chasing on email from 16th June for the update on the claim /settlement, Bur there is no response from any of your team till date, daily iam sending reminders but they don't even have a courtesy to at least call back and inform the status or respond the email

even though it was a small consignment, we have lost our reputation with our customer and confidence /trust on Safe Express
Now i am writing to grievances team, hope we can get it solved at the earliest
Thanks and Regards
Satheesh Kumar - Manager | Logistics
MMD Heavy Machinery (India) Pvt. Ltd.,
[protected]
satheesh.[protected]@mmdindia.com

Sir I have booked my luggage consignment number 89806362. From Deoghar to Nelamangala bangalore. When I received my luggage at my address I found all boxes are tharased and beatten from outside like as no care has been taken by safexpress. I have thought of a best mover and packers company but I was wrong ??????
I have attached photo of it.my mobile number is [protected]. kindly do the needful.

My delievery reciept number is [protected].& way bill number is 87417888. The date of the incident is 29/06/21 to 16/07/21 .We have recievd my bundle is 17/07/21.We have 14 pcs less recieved and the total pcs are 351and i recieved 337 pcs only.
We have written on l r also that parcel are open and same photos have been whatsapp to mr.Pramod.
Value of the goods recieved less-8405/-

The courier has been there for two days. They haven't called me until today.It took only 5 days to reach Kannur(Destination) from Gujarat but they say it even takes 4 days for them to deliver to my house which is 10 km away.

Way Bill Number : 96699370
Office : Safexpress Pvt Ltd
Edakkad By Pass Road, near by Raaz Palace, Edakkad, Kerala 670663

While we transferred our goods from Safexpress we received damaged screen led smart tv of ours
Waybill id 96080360

Our VU Smart LED TV got damaged
Waybill Number 96080360

While transferred our led smart tv it got damaged

We received damaged screen led tv while transferred our goods from Safexpress to other city

I send a materials through your kolkata office to aizal ( pin 796701 ) on 27/04/2021 paid basis. ( paid 3384 inr in your kolkata office ).
but till today the material does not received by the party.
whats happened with my material, please solved the problem
cn.no. 92720086

I parceled my bike on 03 Jul 21 from jorhat to Haldwani. I have paid 800 rs for packaging of my bike. I received the bike on 14 Jul 21 but after removing the package, I found that my fuel tank cover was broken.
My way Bill no. Is 95054408. My name is ajay Singh Bisht.

The goods delivered are in damaged condition. This is very poor, unprofessional service.

The delivery guys were so careless and unprofessional, they literally badly handled the courier. All I saw after opening the packed carton boxes with broken items.

Please resolve this issue ASAP.

Attaching some pictures here.

This company has got its name wrong. They should change it to Unsafexpress. If you want your goods to be delivered in bad shape, damaged, use Safexpress.

My goods worth 75, 000/- got damaged by their poor, unprofessional service.

The delivery boys were so lazy to lift the boxes from their truck but rolled them on the ground which ultimately led to the damage. All I saw after opening the packed carton boxes were broken items (Attaching few pictures).

I had a tough time getting the contact details of the local manager/POC and had to make multiple calls to get reverse pick-up done to get the damages fixed by my seller.

This company is highly unprofessional with a bunch of idiots and has to take full responsibility for the damages made. Never ever consider their service.

The courier person called me and said like product will be deliver at 8PM on 7th July 2021. But still it was not delivered. I tried calling them, but they are not responding. It was too bad and and worst service. Please help to deliver product intime as tracking status showing in potal.

Suggestion: Commitment is most important as safeexpress called and said deliver time mentioned particular time. If not delivered due to some reason, need to inform customer, since he is awaiting for the product as you committed the delivery time.

My household items we're dispatched from Pratapgarh on 25 June 2021 and reached Patiala 4 days ago. However the local office at Patiala are not delivering my luggage to my home.
I have already reached Patiala on 27 June and I am suffering because of your delay in delivering my essentials.
This is highly unprofessional attitude on your side.
Please take the matter seriously.

I have recently used safexpress as courier service and my experience was worst. My package was received open, all the seals were broken and then on the top of it, it was wet. All my belongings have been spoiled due to water.

Received Damage steel box

There is shipment to the Bhandara Pin code 441904. Way bill No is 96007115. In shipment tracking its showing way bill not found please update as soon as possible.

Product shipped from anathapur to Bangalore but still not delivered.

While asking with safe express team they are telling consignment is missing.

LR number 92748268