Safexpress Complaints & Reviews

Hello,

The consignment against below mentioned docket no is not delivered yet though reached its destination hub 2 days back.
Please arrange to deliver the consignment on an urgent basis.

Docket No : 88457064

1)Consignment No[protected]Materials Hold on Rupnagar)Pin-140001, Punjab.Rs-1448/-
2)Consignment No[protected]Materials Hold on Rupnagar)Pin-140001, Punjab.Rs.1074/-

Branch Contact No :[protected]

Hi, I am Malsawmtluanga owner of RALTE TRADERS from Aizawl, Mizoram. One of the package i got from Delhi on 25 january 2021 was charged excess due to incorrect pincode. Actually there is only one branch in Aizawl and the package was usually collected from the godown by me. I was charged safextension charge of Rupees 1500 only because pincode 796012 was written instead of 796001. I am writing this to the person concern to please reconsider the bill they have charged me. I ran a small farm with a low budget materials so for me 1500 is a very high price to pay. I am begging you to reconsider the safextension charge of Rupees 1500.
I have enclosed the way bill receipt number 91425372 below.

Malsawmtluanga
RALTE TRADERS
[protected]

Dear sir/mam,

devraj enterprises bhiwani 127021 location

raise pickup req 25 jan 2021 by havells lloyd
pickup done but wrong destination update by your officer or now not pick my call origen destination Patudi dist gurgram 122503

pls look this mater or solve asap

Package contained urgent allopathic medicine sent by pure & cure health care pvt ltd from haridwar on[protected], as per way bill no: 68799139, promising the delivery on[protected]. it had reached the cochin godown on[protected], they never informed us nor none was picking up the calls, finally we went to their office on[protected] at muppathadom office, met Mr. Ajay who said they had lost the bill from their hand and admitted that it is their fault not to inform us. we were then informed to pay the amount of Rs 4862 immediately so that he will deliver the same within 2 hours. Now he is not picking up the phone nor the medicine is delivered. medicines to hospitals are already delayed by the safe express.

I have to pay 9015 for my consignment but they are charging me extraa 500 which is alredy not in bill thay are making own excuses for 500

Material delivery denied by safe express representative

My shipment has been stuck in the delivery city for a week and has not been delivered yet. I raised a complaint 3 days ago and it has not been escalated. The response is always that they will get back regarding my case and no-one calls back

I got a very bad experience from safe express, kannur, they have given a local party to deliver, and he just delivered two boxes in my house and balance 6 boxes in my far neighbour house for his sake. Is this the service safe express providing for customers, pls find a solution for this issue. Hope you will do the needful.

Its been 2 weeks since my order has been dispatched from Chennai and it is supposed to reach a place near Ananthapur which is 68kms away from the same. It has landed at Ananthapur and is stuck there for more than a week. When I enquired customer care, they say it is an extended area and they are not able to reach the concerned person. They keep asking for 1 business day each time. I have called them up thrice already and they kept saying the same. I would need a resolution to this at the earliest possible

My way bill number is 90605749 i had generated gst invoice on 12/12/2020 and i got gst invoive that time and they said you will get gst invoice in 24 hours and from then i am calling reglarly to custmer care they only say i will take action but nothing happen yet and the time of delivery even no one taking responce i got my parcel 2 day late but they are saying i cant do anything if you dont want then dont book any parcel from next time...My number is [protected] you can contact me on this

Hi,

As per tracking consignment, my packages reached Vijayanagaram in November. And they haven't been transported to Bobbili till today. When I called the Vijayanagaram branch, they said that they can only find one bag and the other one is missing.

Total : 2 Packages

Consignment booked at Mumbai on 19th November

Request your support.

To whomever it concerns.

M/s Seshasayee Paper and Boards Limited, Pallipalayam, Erode is the one of the leading Paper Manufacturer in India 1600 Cr turnover public listed company.

We have booked a urgent testing equipment from Saharanpur District o[censored]ttarpradesh to Erode district of Tamilnadu on 13.11.2020 for Rs.2, 129 delivered to Erode ( Complete address provided with Pin code) vide LR No : 89930640 Dt : 13.11.2020 the same was received at Salem Branch 03.12.20 (after 20 days) .

Now after receipt of material at Salem Godown they prepared another duplicate LR with Higher rate of Rs.4, 135 which is Rs.2006/- more than the booking charges.

Saharanpur, UP to Salem, TN distance -2500 Km
Booking Charges - Rs.2129/-

Salem, TN to Erode, TN distance - 60 Km
Delivery Charges - Rs.2006/-

Totally they Charging Rs.4135/- as against the original LR of Rs.2, 129/- .

Transporter have given wrong information that the material booked on delivery basis and claimed additional Rs.2006/- even after explaining the transporter to handover the material to Erode Godown he refused to accept the terms mentioned the SAFE EXPRESS LR.

They took the material to our plant after raising our queries. They took back the material and they refused to supply the material
and asked us to pay Rs.2006/- additional charges.

There is a poor response and they refuse to supply the material.

Please note that booked material is testing equipment for our QAD Department which meant for Quality Testing of our end product.

If any customer complaint arises due to non availability of this material we may have legal proceedings on safe express for compensation.

We need your swift reply.

Regards
K Rethinabalan
Deputy Manager
M/s Seshsayee Paper and Boards Limited
Ph No : +91-[protected]
[protected]@spbltd.com

Safexpress WayBill no.[protected]
Booking date - 25/12/2020
Booking office - Chunni Ganj, Kanpur UP
Consignee - Leather Lovers, D5 Raza Classic, Kazi Nagar, Wadala Road, Nashik 422011

Other Detail-
I want you bring it in your attention, as to see the New Year sell I Chose safexpress for my shop upholstery. But you did not the same as was expected or made a promise, its been quite Disappointing for me.

I believed on your service despite much more charges than others even just double.
Your company have delayed my package more than three days it was above from promise date to be delivered even you did not book my persol for three days and it got just to be swayed (in your booking office in Kanpur Chunni Ganj)

So now I want my expenses that fully gone to be lost because of your poor service and going to against your own promise as you made for me to be delivered.

Now I have a lot regrate to making business relations with you, I will give my hundred one per sent of it not to be any further dealing with you.

Thanks much
Leather Lovers

Dear Sir/Mam,

I am from Steelbird International, One of my customer Consignment is booked on 17th Dec 20 at Pantnagar For Agarwal Automobiles, Pali, Consignment reached jodhpur hub on 22nd Dec 20. Discussed with your representative on 22nd about the material he assure me that material will be sent to pali on 23rd and party will get it by 23rd or 24th Dec. But today ais 25th Dec and party still not received the material. Party is denying to receive the consingment due to this poor service. Please look into this...

Anurag Kishore
Steelbird International
Mob-[protected]

Dear sir
my cargo AWB no 89184530 booked at delhi by air to visakhapatnam but some reason held at air port from 10th december to17 th laid in Delhi West only we discuss so many safexpess people it will reach 20 th to Hyd hub by road.No body cares to load the cargo every day we contact Hyd hub people everyday they told today loading but not yet loaded it is very urgent meterial we paid 3682/- but not yet move from Hyd sir .
so kindly take care and send immedialty

Ram mohana rao
visakhapatnam.

Our consignment is in holding in gorakhpur.
all deatils are below site.

delhi to gorakhpur
traking no:90538217

I have booked my bike from Palakkad to Lucknow on 28 Oct 20. Way bill No. 88796362. I received it on 17 Nov 20 at Lucknow. When I removed the package bike was in very bad condition. Windshield has been crumpled into several pieces, handle bar came down as some heavy weight kept on it, side mirror kept inside the seat cover became broken. Indicators broken ( it's ok because I have been told that it may break). The horrible thing is that I lost my bike key. The parcel guy told that he kept the key inside the pack. But it couldn't find. I talked to the safexpress office about the claim they denied. Very bad experience.

[protected]
[protected]/[protected]
wable no:90288833
we received damaged delivery piece.

Dear concern
I don't received my courier still now courier no 88213346
Pl contact [protected]