Safexpress Complaints & Reviews

Address: Jaipur

Beg to state a few following line for your kind consideration and favourable action. I am lieutenant Rupendra Singh Rathore serving in in Indian army. I transferred 30 items ( 16- army iron boxes with fully locked, 6-suitcase, other items) from Dehradun, Uttarakhand to jaipur, rajasthan but when i recieved these items at jaipur they were broken and locked was also broken. I complaint about the case to the authority but there is no action from last six month. So kindly look into the case i will be very thankful to you

Aug 5, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 28, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your waybill number and contact details so that we can assist you in a better way.

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The delivery person delivered wrong product and when is asked to replace the right one. He is talking rude and refused to replace..Then after some time he called he told he ll come by only after 1 week if i need to replace.

Jun 28, 2021

Complaint marked as Resolved

Delivery person called after the complaint. And told he ll replace asap and replaced after 1 day.

Safexpress customer support has been notified about the posted complaint.

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Address: Anantnag

Waybill No: 93835791

Booked on 12/06/2021 and still not received even after 12 days, consignment hold at Jammu for 7 days, then it came into transit for 4 days and still haven't reached a distance of 200km.

Everyday i have to call customer service they give same lame excuse that it is in transit.

My business is has affected by their unprofessional way of working.

Worst service, worst customer support.

Aug 12, 2021

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

Safexpress Customer Care's response Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact details so that we can assist you in a better way.

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Address: Gurugram

I had couriered my package through safe express from Delhi to Anantnag on 15.06.21 but was given a forged receipt .My consignment is not listed on Safeexpress.

Aug 5, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 23, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.

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Dear Team,

I have raised the pickup request with request ID - REQ[protected].
It was confirmed that I will get a door to door pickup and drop (i.e.- from second floor to second floor). However, the person who came to deliver the cartoon box for packing didn't come to the second floor and I had to collect the box from the main gate.

He also informed me that even during pickup of the carton box he will not be coming to the second floor for pickup and I have to handover the cartoons at the main gate.

Request to kindly intervene and sort this out.

Regards,
Mayank Jalan

Aug 5, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 22, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.

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Mayank071292's [Complaint's author] reply, Jun 22, 2021

9833133885

Safexpress Customer Care

from Gurgaon, Haryana

Jun 22, 2021

Verified Support

Thank you for sharing the details, we are looking into the matter. Your issue will be resolved soon.

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Address: Avenue road,City Market, Bangalore - 560002

12 Cases have been booked on 25-3-21 with way bill No.95935145 from Rajkot to Bangalore is not delivered yet. Mr. Manohar Mob: [protected], who is comm.with us says one of the cases is missing and will be delivered tomorrow and have not delivered until. This reason is going on day by day, I also like inform you that it is a priority now and request you make arrangements to delivery today without fail.Thank you and u can contact me this is my contact number.[protected]

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 22, 2021

Verified Support

Apologies for the inconvenience caused, kindly share the contact details again as it is not visible here.

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Address: chandigarh

I am facing problem from last one week this consignment was booked on 9th of June and estimated date for delivery was given 14th June but parcel was not delivered yet. This is the worst transport service which i had ever use nobody is giving proper reply even not answering the call please behave and improve your service.
Thank you

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 21, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.

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Address: Sangrur

I will complaint against safe x press courier service in sangrur . Mandeep is the dealer of this company .He is told to me my parcel is coming in 5 days than i will okk to its opinion .than my parcel is coming in four days at destination it is shown in tracking.but the delievery is not confirm in which date he will deliever to me i will very angry because no fix date will be given by your courier boy i will call from 2 days no answer exact will be given to me. My parcel no. Is 95129719

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 19, 2021

Verified Support

We are looking into the matter, kindly share your contact details so that we can assist you in a better way.

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Hello,
I used your service to deliver 3 safexpress boxes. One of them is damaged and sized half of the original box with only 7 clothes. Please find attached images. Minimum 20 cloth items are missing. Also, the box was covered with safexpress tape, so it must be done under the company's supervision.
The items missing, as I recall are:
1park avenue blazer (black)
2 sarees and, around 20 more clothes.
Way bill number: 93838488

Aug 6, 2021

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 19, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.

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Address: Banglore

I have booked campus to home service which is a door to door service. My pincode 562125 is avaliable for pick up still the concerned people told me that they cannot come for pick up. Instead, they asked me to drop my lugagge near kudlu gate office which is 30 km from my place. I booked my pick up on 17th and i didnt get confirmation of anything until 18th evening if someone has received the request or not.
I have waited for 2 days...

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My waybill number is 92222328 and it is shows "Waybill Undelivered" for the last 2 tracking updates.
I was at home the entire day and there was no notification about a delivery from the security gate.

I didn't even receive a call when the shipment was undelivered.

What is the problem? Can you please try to deliver it? You should atleast call/email/message me if you have any problems....

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Sir,
LR NO [protected] DT 31/05/21 one box booking of m/s Sri Shanti Suppliers HYD the said LR No delivery where you have given your delivery person had given delivery in Rajshree D F how you do that & when we rec'd that one box from Rajshree D F the box was open & there was shortage of one kg which cost Rs 220/- who will responsible for that so I kindly request you to take serious action & rply

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 15, 2021

Verified Support

Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact details so that we can assist you in a better way.

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Two laptop bag, One stapler, One executive dairy, One pillow found to be missing

waybill no: 95060225

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 14, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.

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Address: Bhubaneswar

I got receipt of final dispatch of my luggage on 18/04/2021, but still from last 2 months I did not get my luggage at my home town Aurangabad, Maharashtra. My

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 14, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details so that we can assist you further.

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I am waiting for my product from last 5-6 days. You are taking 24 hour to transit a single bill that’s why international market is grabbing our nation and indian company not because of your type of service provider no information about my product you don’t have a good logistics as well

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 12, 2021

Verified Support

Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can further escalate the concern.

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I would say the most pathetic service i had ever encounter, after waiting for almost a month they delivered in a very bad shape, the boxes are torn apart, on the top of that they ask me to pick up the boxes at Imphal wherein i paid them charges from Delhi to Churachandpur including GST, after several conversations they came and delivered with broken boxes, and asking me to tip him(Ayub khan as per the number he used), OMG pathetic

+1 photos

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

Safexpress Customer Care's response Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.

Jun 19, 2021

Updated by Ramditum way bill number: 95053603
Phone: [protected]

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My suitcase trolley was delivered damaged .I am trying to contact them but their customecare number is unreachable and their mail id doesnt work. my name is shobha kiran and the waybin number for my order is 92924179.

Aug 6, 2021

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 12, 2021

Verified Support

Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact number so that we can assist you in a better way.

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Address: NASHIK

There is shipment to the Nashik on Pin code 422002. Way bill No is 93547237. In shipment track its showing way bill not found please update as soon as possible.

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 11, 2021

Verified Support

Apologies for the inconvenience caused, we are looking into the matter. Kindly share your contact details so that we can assist you in a better way.

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I order material from kisan engineer, jind Haryana at 01/june/2021
Shipping date 02/june/2021
Arrived in aurangabad.
But not delivered
Way bill no[protected]
To Address ohar gaon, jatwada road, aurangabad, aurangabad 431008
MH

Aug 6, 2021

Complaint marked as Resolved

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Safexpress Customer Care

from Gurgaon, Haryana

Jun 10, 2021

Verified Support

Apologies for the inconvenience, kindly share your contact details and waybill number so that we can assist you in a better way.

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Address: Safeexpress, SAFEXPRESS CENTRE OPP. BC ROY NURSHING HOME HOTEL ROAD, STAR COMPLEX, BHIRINGI MOD DURGAPUR - 713213 WEST BENGAL

I had booked 7 items for transfering from Mumbai to Durgapur. My waybill number is 89314673.

But I have received only 6 of my bags. Instead of my 7th bag, I have received one item of some other customer with waybill no 95889106

Jun 19, 2021

Complaint marked as Resolved

Pellet resolved by employees

Safexpress customer support has been notified about the posted complaint.

Jun 19, 2021

Updated by Antara1 Dutta Complaint resolved

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Safexpress Complaints & Reviews

File a complaint to Safexpress

Safexpress reviews & complaints page 20

Boxes body broken and lock was also opened

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Delivered wrong product

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Worst delivery system

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Forgery

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Concern for pickup

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Hardware

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95069113

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Scooty parcel

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Complaining about damaged box and missing items

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Refused to come to the Pick up location

Tracking status says "Waybill Undelivered" for last 2 updates

SEARIAS action on LR NO. 0068136343

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Items Missing

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My luggage from IIT Bhubaneswar campus to my home town Aurangabad

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Bicycle/worst service

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Broken boxes

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Suitcase trolley

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Not showing updates about way Bill No. 93547237

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Order 9 day ago Not deliver material

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I am complaining about a bag that has been missing

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