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safexpress.com
3.6
Updated: May 9, 2026
Complaints 1090
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724
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366
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Safexpress reviews & complaints page 20

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M
MohitSinh
Jul 16, 2021
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While transferred our led smart tv it got damaged
Safexpress customer support has been notified about the posted complaint.
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Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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    M
    MohitSinh
    Jul 16, 2021
    Resolved
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    Resolved

    We received damaged screen led tv while transferred our goods from Safexpress to other city
    Aug 20, 2021
    Complaint marked as Resolved 
    Safexpress customer support has been notified about the posted complaint.
    Verified Support
    Jul 19, 2021
    Safexpress Customer Care's response     Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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      N
      nani1978
      Jul 15, 2021
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      I send a materials through your kolkata office to aizal ( pin 796701 ) on 27/04/2021 paid basis. ( paid 3384 inr in your kolkata office ).
      but till today the material does not received by the party.
      whats happened with my material, please solved the problem
      cn.no. 92720086
      Safexpress customer support has been notified about the posted complaint.
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      Apologies for the inconvenience caused, we are looking into the matter. Kindly allow us some time your issue will be resolved soon.
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        A
        Ab@$(
        Jul 14, 2021
        Resolved
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        Resolved

        I parceled my bike on 03 Jul 21 from jorhat to Haldwani. I have paid 800 rs for packaging of my bike. I received the bike on 14 Jul 21 but after removing the package, I found that my fuel tank cover was broken.
        My way Bill no. Is 95054408. My name is ajay Singh Bisht.
        Jul 14, 2021
        Complaint marked as Resolved 
        I have parceled my bike from jorhat to Haldwani. I have also paid Rs 800 for packaging of my bike. When I received my bike, it's fuel tank cover was broken.
        Safexpress customer support has been notified about the posted complaint.
        Verified Support
        Jul 15, 2021
        Safexpress Customer Care's response         Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
        Jul 15, 2021
        Updated by Ab@$(         Waybill no. 95054408
        Contact details [protected]/[protected]
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          R
          Ravi_thestar
          Jul 12, 2021
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          The goods delivered are in damaged condition. This is very poor, unprofessional service.

          The delivery guys were so careless and unprofessional, they literally badly handled the courier. All I saw after opening the packed carton boxes with broken items.

          Please resolve this issue ASAP.

          Attaching some pictures here.
          Safexpress customer support has been notified about the posted complaint.
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          Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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            S
            Susheer Govindaraj
            Jul 10, 2021
            Resolved
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            Resolved

            This company has got its name wrong. They should change it to Unsafexpress. If you want your goods to be delivered in bad shape, damaged, use Safexpress.

            My goods worth 75, 000/- got damaged by their poor, unprofessional service.

            The delivery boys were so lazy to lift the boxes from their truck but rolled them on the ground which ultimately led to the damage. All I saw after opening the packed carton boxes were broken items (Attaching few pictures).

            I had a tough time getting the contact details of the local manager/POC and had to make multiple calls to get reverse pick-up done to get the damages fixed by my seller.

            This company is highly unprofessional with a bunch of idiots and has to take full responsibility for the damages made. Never ever consider their service.
            Aug 12, 2021
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2021
            Safexpress Customer Care's response             Apologies for the inconvenience, kindly share your contact details and waybill number so that we can assist you in a better way.
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              S
              skr0786
              Jul 8, 2021
              Resolved
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              Resolved

              The courier person called me and said like product will be deliver at 8PM on 7th July 2021. But still it was not delivered. I tried calling them, but they are not responding. It was too bad and and worst service. Please help to deliver product intime as tracking status showing in potal.

              Suggestion: Commitment is most important as safeexpress called and said deliver time mentioned particular time. If not delivered due to some reason, need to inform customer, since he is awaiting for the product as you committed the delivery time.
              Aug 12, 2021
              Complaint marked as Resolved 
              Safexpress customer support has been notified about the posted complaint.
              Verified Support
              Jul 09, 2021
              Safexpress Customer Care's response               Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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                A
                ajaypokhriyal
                Jul 3, 2021
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                Resolved

                Address: Patiala

                My household items we're dispatched from Pratapgarh on 25 June 2021 and reached Patiala 4 days ago. However the local office at Patiala are not delivering my luggage to my home.
                I have already reached Patiala on 27 June and I am suffering because of your delay in delivering my essentials.
                This is highly unprofessional attitude on your side.
                Please take the matter seriously.
                Aug 5, 2021
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
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                Apologies for the inconvenience caused, we are looking into the matter. Kindly share your contact details so that we can assist you in a better way.
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                  N
                  Nami12.
                  Jul 2, 2021
                  Resolved
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                  Resolved

                  I have recently used safexpress as courier service and my experience was worst. My package was received open, all the seals were broken and then on the top of it, it was wet. All my belongings have been spoiled due to water.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Safexpress customer support has been notified about the posted complaint.
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                  We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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                    T
                    Tez Rajput
                    Jul 1, 2021
                    Resolved
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                    Resolved

                    Received Damage steel box
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 03, 2021
                    Safexpress Customer Care's response                     Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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                      R
                      Rimpa Akare
                      from Bhusawal, Maharashtra
                      Jun 29, 2021
                      Resolved
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                      Resolved

                      There is shipment to the Bhandara Pin code 441904. Way bill No is 96007115. In shipment tracking its showing way bill not found please update as soon as possible.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Safexpress customer support has been notified about the posted complaint.
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                      Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                        M
                        Mouleemaddy
                        Jun 29, 2021
                        Resolved
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                        Resolved

                        Product shipped from anathapur to Bangalore but still not delivered.

                        While asking with safe express team they are telling consignment is missing.

                        LR number 92748268
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
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                        Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact details so that we can assist you in a better way.
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                          R
                          Rathore1522
                          Jun 28, 2021
                          Resolved
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                          Resolved

                          Address: Jaipur

                          Beg to state a few following line for your kind consideration and favourable action. I am lieutenant Rupendra Singh Rathore serving in in Indian army. I transferred 30 items ( 16- army iron boxes with fully locked, 6-suitcase, other items) from Dehradun, Uttarakhand to jaipur, rajasthan but when i recieved these items at jaipur they were broken and locked was also broken. I complaint about the case to the authority but there is no action from last six month. So kindly look into the case i will be very thankful to you
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
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                          Apologies for the inconvenience caused, kindly share your waybill number and contact details so that we can assist you in a better way.
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                            D
                            Dan__
                            Jun 26, 2021
                            Resolved
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                            Resolved

                            The delivery person delivered wrong product and when is asked to replace the right one. He is talking rude and refused to replace..Then after some time he called he told he ll come by only after 1 week if i need to replace.
                            Jun 28, 2021
                            Complaint marked as Resolved 
                            Delivery person called after the complaint. And told he ll replace asap and replaced after 1 day.
                            Safexpress customer support has been notified about the posted complaint.
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                              K
                              Khanvd
                              Jun 23, 2021
                              Resolved
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                              Resolved

                              Address: Anantnag

                              Waybill No: 93835791

                              Booked on 12/06/2021 and still not received even after 12 days, consignment hold at Jammu for 7 days, then it came into transit for 4 days and still haven't reached a distance of 200km.

                              Everyday i have to call customer service they give same lame excuse that it is in transit.

                              My business is has affected by their unprofessional way of working.

                              Worst service, worst customer support.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 25, 2021
                              Safexpress Customer Care's response                               Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact details so that we can assist you in a better way.
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                                V
                                Victoria Chakma
                                Jun 23, 2021
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                                Resolved

                                Address: Gurugram

                                I had couriered my package through safe express from Delhi to Anantnag on 15.06.21 but was given a forged receipt .My consignment is not listed on Safeexpress.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
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                                Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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                                  M
                                  Mayank071292
                                  Jun 22, 2021
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                                  Resolved

                                  Dear Team,

                                  I have raised the pickup request with request ID -Â REQ[protected].
                                  It was confirmed that I will get a door to door pickup and drop (i.e.- from second floor to second floor). However, the person who came to deliver the cartoon box for packing didn't come to the second floor and I had to collect the box from the main gate.

                                  He also informed me that even during pickup of the carton box he will not be coming to the second floor for pickup and I have to handover the cartoons at the main gate.

                                  Request to kindly intervene and sort this out.

                                  Regards,
                                  Mayank Jalan
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
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                                  Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                                  Mayank071292's [Complaint's author] reply, Jun 22, 2021
                                  9833133885
                                  Thank you for sharing the details, we are looking into the matter. Your issue will be resolved soon.
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                                    L
                                    Logistics123
                                    Jun 22, 2021
                                    Resolved
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                                    Resolved

                                    Address: Avenue road,City Market, Bangalore - 560002

                                    12 Cases have been booked on 25-3-21 with way bill No.95935145 from Rajkot to Bangalore is not delivered yet. Mr. Manohar Mob: [protected], who is comm.with us says one of the cases is missing and will be delivered tomorrow and have not delivered until. This reason is going on day by day, I also like inform you that it is a priority now and request you make arrangements to delivery today without fail.Thank you and u can contact me this is my contact number.[protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
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                                    Apologies for the inconvenience caused, kindly share the contact details again as it is not visible here.
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                                      M
                                      mediyork pharma
                                      Jun 21, 2021
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                                      Resolved

                                      Address: chandigarh

                                      I am facing problem from last one week this consignment was booked on 9th of June and estimated date for delivery was given 14th June but parcel was not delivered yet. This is the worst transport service which i had ever use nobody is giving proper reply even not answering the call please behave and improve your service.
                                      Thank you
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
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                                      Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                                        K
                                        kukd
                                        Jun 19, 2021
                                        Resolved
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                                        Resolved

                                        Address: Sangrur

                                        I will complaint against safe x press courier service in sangrur . Mandeep is the dealer of this company .He is told to me my parcel is coming in 5 days than i will okk to its opinion .than my parcel is coming in four days at destination it is shown in tracking.but the delievery is not confirm in which date he will deliever to me i will very angry because no fix date will be given by your courier boy i will call from 2 days no answer exact will be given to me. My parcel no. Is 95129719
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Safexpress customer support has been notified about the posted complaint.
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                                        We are looking into the matter, kindly share your contact details so that we can assist you in a better way.
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