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Samsung India Complaints & Reviews

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Updated: May 27, 2026
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Samsung India reviews & complaints page 175

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H
Harish.vats
May 1, 2020
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Hi,

I have samsung a 80 phone with model number sm - a805f, serial number is rz8m731p13n. Enter the model number which is closest, my model number is not showing in the list above.

Samsung finance have blocked all my access to the phone, it is not leting me call even. I receive a message on my phone for sharing date policy, after that i can not access any of application on the phone. This is seems to be i have gave permission to samsung finance to block data sharing,

A message is reflecting while accessing any of the app and that is _quotsamsung finance plus policy restricts. Kindly check your app.

This is a phone gifted to me by a close relative, all the emi's are paid till date.

You can reach out to me on [protected] or [protected] any time, plese help on the request on urgent basis.

Thanks and regards

Harish kumar
Jun 2, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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    A
    Atul Girotra
    May 1, 2020
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    Dear Team

    I have purchased a Samsung Note 10 lite in February 2020 from Reliance Digital store Vikas Puri.

    My power key has stopped working all of a sudden

    Please look into this and get this resolved on urgent basis.

    Regards,
    Atul Girotra
    [protected]
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      A
      ali.soaf
      Apr 30, 2020
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      Address: west bengal

      Not unlock my after pay emi
      Apr 30, 2020
      Updated by ali.soaf
      not unlock my phone after pay emi

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        À
        కొండేటి रत्नाकर ReDdY
        Apr 30, 2020
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        Address: HNo:2-2-19/103, Shariram Residency, Naimnagar, Hanamkonda, Warangal urban Dist, Telangana state. 506009

        During power on of my Samsung QLED 55 inch TV, the TV on/off button light is blinking and automatically switching off. I request please attend & rectify the problem as early as possible.
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          R
          Raj arumugam
          Apr 29, 2020
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          Address: Saidapet, chennai-28

          I've purchased the samsung a70 mobile on january 16, 2020. On second day of purchase i found a burn lines on screen.. N gave it to service centre and they seemed to have changed the mother board and told they cannot replace the mobile. After that i'm facing constant issues with power on button and usb connection issues and also excessive battery draining over this charging port issue. All these seems to have very poorly made product with heavy damage. Since i'm paying emi for the same device and frustration is heavy due to current economical conditions. Kindly requesting you to help either to replace with new device or refund my money!!
          Samsung India customer support has been notified about the posted complaint.
          Verified Support
          Apr 30, 2020
          Samsung India Customer Care's response
          Dear Customer,

          Greetings from Samsung.

          With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

          Thanking and assuring you our best services always.

          Thanks & Regards,
          Customer Experience Team
          Samsung India Electronics Pvt Ltd
          May 30, 2020
          Updated by Raj arumugam
          i've not received any reference ID from the Samsung customer care and still im dealing with the same defective product.
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            M
            Mahababy
            Apr 29, 2020
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            Mobile missing imei number block
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              S
              Sarvalakshmi Kothuri
              Apr 26, 2020
              Resolved
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              Resolved

              Address: K. SARVALAKSMI, PLOT NO.24, D.NO.50-96-9/1, SEETHAMMADHARA N.E, Next to Dolphin school

              Keys and battery.

              Again during february, the phone stopped working, taken it to samsung service center and they had factory reset it and said some software update was made.

              Soon after, every 5 days, the same problem is occurring and i had done factory reset 4 times times till now, losing my data all the times.

              Not withstanding the above problems, the phone automatically gets restarted every day.

              I can't predict when it restarts.
              While talking also, it suddenly restarts.

              Having spent 76k for the phone and 6k for additional warranty, i feel miserable why i had purchased such a phone.
              I really feel sad my self for landing in such a situation
              May 28, 2020
              Complaint marked as Resolved 
              Samsung India customer support has been notified about the posted complaint.
              Apr 26, 2020
              Updated by Sarvalakshmi Kothuri
              Purchased the SAMSUNG NOTE 10 PLUS phone during November.
              The phone got completely blocked I.e NO switch was working around 10 of January.
              The service center people said, the keys on left side got blocked and they said, they have replaced the screen, left side keys and battery.

              Again during February, the phone stopped working, taken it to Samsung service center and they had factory reset it and said some software update was made.

              Soon after, every 5 days, the same problem is occurring and I had done factory reset 4 times times till now, losing my data all the times.

              Not withstanding the above problems, the phone automatically gets restarted every day.

              I can't predict when it restarts.
              While talking also, it suddenly restarts.

              Having spent 76K for the phone and 6K for additional warranty, I feel miserable why I had purchased such a phone.
              I really feel sad my self for landing in such a situation

              Verified Support
              Apr 27, 2020
              Samsung India Customer Care's response
              Dear Customer,

              Greetings from Samsung.

              With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

              We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

              Thanking and assuring you our best services always.

              Best Regards,
              Samsung India Electronics Pvt Ltd
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                S
                Sameer Madgavkar
                Apr 25, 2020
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                Resolved

                I purchased this s20+ 3days earlier and the phone is getting heated most of the time even if i use the camera it's heating up have used lot of galaxy devices but the experience with this phone is very bad even while 10 minutes of charging is getting heated last generation devices are performing better than this i would like to return this device immediately as i think i have made a bad investment.
                May 28, 2020
                Complaint marked as Resolved 
                Samsung India customer support has been notified about the posted complaint.
                Verified Support
                Apr 25, 2020
                Samsung India Customer Care's response
                Dear Customer,

                Greetings from Samsung.

                With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                Thanking and assuring you our best services always.

                Best Regards,
                Samsung India Electronics Pvt Ltd
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                  N
                  nilesh nice
                  Apr 20, 2020
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                  Address: Indira vasahat Ganeshkhind road aundh Pune 7

                  Double door Refregeratory not working well...some problem in cooling...plz do emergency action of this complaint.
                  Freez model no:
                  Rt28k3923dz/Hl/2016

                  Thank you.
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                    P
                    Prasenjit Ghosal
                    Apr 19, 2020
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                    Refrigerator is brought one month before. It is going normal, but from 3-4 days side walls are becoming too hot
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                      S
                      Samkutty John
                      Apr 19, 2020
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                      Sir,
                      My Samsung Refrigerator is not working now. It is 2001 model. Two doors. Now the freezer is working. Only refrigerator not working.
                      Model number is : SR-33 EMB . Is it any service person available near to me.
                      Address.
                      Samkutty John
                      Plamthundil
                      Pulamon P o,
                      Kottarakkara
                      Kerala, India.
                      Pin 691531
                      Mob: [protected]
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                        U
                        ultimateanishsupreme
                        from Bengaluru, Karnataka
                        Apr 19, 2020
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                        I bought Samsung 80 cm (32 Inches) Series 4 HD Ready LED TV UA32N4010AR (Black) (2018 model) in 2019 march . Now when we see it there are some mild red light is coming on the TV screen what should we do?
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                          Y
                          Yadav Hariom
                          Apr 18, 2020
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                          Address: B-405 Sudhev Flora near AIm School lambha vatva canal road vatva

                          Hi Dear sir

                          My refrigerator problem in ice insude butten pressing is not working or cooling not done perfect working

                          So please my resolve peoblem
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                            K
                            Koora Kiran Kumar Chary
                            Apr 20, 2020
                            Resolved
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                            Resolved

                            Address: hyderabad

                            It just fell-down from a table and its completely stopped working after 6 months, such cheap quality phone samsung has made, please help me & lot of people like me who cheated by samsung.

                            - very cheap quality glass
                            - very slow processor
                            - i am not satisfied with the product a company promised
                            - want to hear answers fro samsung company
                            - irritable touch screen even very bad comparatively mi product.
                            May 21, 2020
                            Complaint marked as Resolved 
                            Samsung India customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2020
                            Samsung India Customer Care's response
                            Dear Customer,

                            Greetings from Samsung.

                            With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                            Thanking and assuring you our best services always.

                            Thanks & Regards,
                            Customer Experience Team
                            Samsung India Electronics Pvt Ltd
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                              R
                              Rameshnerella
                              Apr 17, 2020
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                              Address: Indresham village, patancheru, 502319. Sangareddy district, Telangana.

                              My Samsung A-50 mobile Display is not working but touch and all functionalities are working good. I tried to complaint through customer care but due to COVID-19 call centers are closed.

                              Note : 1 year ( garrunty ) was not completed. I buyed a product on 8 months back.
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                                _
                                _Ashok_kumar_
                                Apr 16, 2020
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                                Resolved

                                Address: B-26, Shivani Vihar, Kalyanpur,Post-Vikas Nagar,Lucknow-226022

                                Respected sir, i purchased samsung a 50 mobile set on 01.11.2019 online. It has stopped working since 01.04.2020. It is not accepting any command. Whenever i connect charger it start showing — 01 — installing applications, — 02 — starting android system ui is not responding * close app wait — 03 — phone is starting — optimising 348 of 348 — sir, after abovenoted process my mobile set do not accept my command hence it has stopped working. Please solve the problem and oblige. — ashok kumar dwivedi, b — 26, shivani vihar, kalyanpur, post — vikas nagar, lucknow - 226022. E-mail — [protected]@yahoo.com contact — [protected] and [protected]. Please expedite. Regards.
                                May 18, 2020
                                Complaint marked as Resolved 
                                Samsung India customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 17, 2020
                                Samsung India Customer Care's response
                                Dear Customer,

                                Greetings from Samsung.

                                With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                                We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                                Thanking and assuring you our best services always.

                                Best Regards,
                                Samsung India Electronics Pvt Ltd
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                                  H
                                  Hrishi Joshi
                                  from Mumbai, Maharashtra
                                  Apr 16, 2020
                                  Resolved
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                                  Resolved

                                  Address: Mahim, Mumbai 400016

                                  Model number rt26fajyasa/tl/2013.in nov the fridge got shutdown, so i called the helpline and the executive visited and found out the compressor had failed. Since it is under 10years warranty, i got a new one within a week. But due to mal pratice and company policy, i am the one to pay for the gas which had to be filled in. While doing so, the executive noticed a leakage in the top condensor coil under the freezer panel. He suggested that rather than changing the whole condensor, there is a better idea to seal it with some industrial glue. For which he took some rs. 1000/- plus the visiting charges.
                                  Within a month there was some other problem, so i called the helpline again. This time some other executive visited and notices that now the back panel of the freezer is faulty. He suggested rather than buying from the company at an expensive rate, he will give me the same panel at rs. 3000/-. So in the next few days he arranged for the panel and fitted and guaranteed that now no more will there be any problem and that i should contact him personally rather than the company helpline, so he gives me a better deal.
                                  It's hardly been 3months now and again the fridge is giving problems, there is no cooling and the food is getting spoilt. And the whole country is going through such a grave problem. I have trust issues with samsung and the service executives for being disloyal and not at all trustworthy in providing genuine service.
                                  I no longer intend to spend on services, which doesn't guarantee any durability.
                                  Just want to bring to notice this wrong doing, which is highly unprofessional and totally wrong ethics towards customer, to take them for a ride.
                                  Hopefully you will look into such matter to maintain good company values.
                                  Regards. Hrishikesh joshi.
                                  May 17, 2020
                                  Complaint marked as Resolved 
                                  Samsung India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 16, 2020
                                  Samsung India Customer Care's response
                                  Dear Customer,

                                  Greetings from Samsung.

                                  With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                                  Thanking and assuring you our best services always.

                                  Thanks & Regards,
                                  Customer Experience Team
                                  Samsung India Electronics Pvt Ltd
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                                    babu ks
                                    Apr 15, 2020
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                                    Address: Mulbagal Kolar Karnataka 563131

                                    Dear Respected sir pls find attached copies Refrigerator not working. RR20T1Z2XS8/HL Sumsung 192 Ltrs, Single door, 4 Star due to power board problem plz provide needful services arrangements ...tnq sir
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                                      babu ks
                                      Apr 15, 2020
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                                      Address: Mulbagal Kolar Karnataka-563131

                                      RR20T1Z2XS8/HL Sumsung 192 Ltrs Single door we r purchased in 18th feb presently not working due to power board problem plz provident needful services for its better working...
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                                        R
                                        Rahul Anil Jichkar
                                        from Hyderabad, Telangana
                                        Apr 14, 2020
                                        Resolved
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                                        Resolved

                                        I have canceled/refused the order for samsung galaxy s20 ultra order #[protected] around 24th march 2020.

                                        It has been almost a month but, i didn't get any confirmation for the refund.
                                        I can understand that, they are having limited resources available due to covid-19 situation. However, i just want a confirmation or assurance that my refund will be credited by end of this month or what is the current status of my refund???

                                        Please help.
                                        May 15, 2020
                                        Complaint marked as Resolved 
                                        Samsung India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 14, 2020
                                        Samsung India Customer Care's response
                                        Dear Customer,

                                        Greetings from Samsung.

                                        With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                                        Thanking and assuring you our best services always.

                                        Thanks & Regards,
                                        Customer Experience Team
                                        Samsung India Electronics Pvt Ltd
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