Samsung India Complaints & Reviews

Sir, i changed my samsung a7 display on december 19th jumbo electronics thiruvala 689101. But unfortunately the same complaints reflects again. I informed them many times, but no response. My invoice number is je[protected]. My contact number is [protected]. India
Sir please do the need full.
Thanking you,
Your's sincerely,
Dr sumod p mathew

My adapter has been damage under 1 year, give me my money or give me new adapter as soon as possible

Model no / year: rt26fajyasa/tl/2013

No engineer has came to demonstrate the fridge. I have purchased it a week ago, and the salesman said me that the engineer will come in a day or two but it's been 8 day and no response was from the shop and no one came to demonstrate it .

Dear sir/ madam,
Mere phone me (Tvs credit service) emi loan ka lock lag gaya hai jabki phone cash me liya gaya hai...
Bill ki photo copy attach hai...
Mobile phone samsung galaxy a50
Imei no. [protected]

08/11/2019 ko maine online smart led liya tha but 1 month me kharab ho gayjab companies co infarction diya to engineer come but pic lekar chale gai uake bat me waha se pon ata h to bole ki painal me pani h but mere dawara koi pani nahi h o log man nahi rahe h ane par bolta hu ki pani dihkao to nahi dikate 8100 pement mag rahe h

I have been shifted to mangalore and want my smart tv to be re-installed as early as possible.

Dryer is not working

I have a samsung j2 2018. Too many ads are shown. These ads contain pictures which are nlt appropiate for children. Plz i want this repajred right now.

From day 5 of purchase the device is getting lagging issue.. I have purchased the device on 22nd of feb 2020 till now facing the same issue. At first i thought it is malfunctioning and it will fixed after some updates but after using this device for a month i got to realise that there is problem with this device itself. I have given complaint to samsung regarding this issue, they schedule my call from technical dept on 21st of march 2020 but i didn't got any call from samsung. On 22rd of march lockdown was declared i was helpless i can't even go to store where i have purchase this device nor i can visit samsung service centre, i was continuously following up with samsung
Helpline and followed each and every step for troubleshooting the device by assistance of helpline person but there was no use of it, samsung promised after lockdown get relaxation they will definitely help, it has only wasted my time. Regarding this i have given multiple compaints but there was no use of it. I have also given complaint regarding this in samsung memebers app even i have visited nearest service centre they said much of this models (A51) having software failure issue and quality team is working on it. Why samsung is launchig such devices without proper quality testing. I have requested them for replacement they told within 14 days of purchase the device is eligible for replacement. Because of this lag i can't even play basic games and use normal functionality of this device. I m attaching some the video clips regarding this issue

I wish to complain about samsung m30 mobile (Imei-[protected]) that network not work properly. I purchased on 22 may, 2019. During repairing my mobile suddenly start lockdown company extend my warranty period next month. So my mobile device under warranty.

I am complaining because i have repair my mobile 10 times in last three months at service centre (Sachin men's wear add. D k complex bina - 470113 sagar mp) but not resolve my problem. Job sheet bill no. [protected]

What's problem-

1. Voice drop during communication

2. During calling device show out of service

3. When start browsing network automatically low.

4. Calling from another device mean incoming call show out of coverage area or switch off

I have use device last 9 month mobile running very well. Sunddly my mobile audio jack not working. I have send this mobile sevice centre. They repair or change my audio jack then take my mobile in home insert my sim. I see mobile network not working properly.

When i use device 2 or 3 days. I see mobile network gone at remote area (My locality rural area where i use device last 9 month) it's face network problems. It mean if mobile come to remote area its leave network where your service center locate in urban area so it's network work good but not better

I have another mobile that use last 1.6 month in same location they given proper network (My samsung also working that location before this repair) it's mean problem arise after mobile repairing

Now service centre employee says thats i have seen your network come properly (Because they locate in urban area). If you have problem in your locality (Rural area) thats not my responsibility. I can't solve this problem. I have facing problem so come service centre many time traveling 10 km long.

What's i try

1. I have changed my sim use another network sim same problem face

2. I have changed mobile setting as per network provider and samsung care. Nothing happen

3. I have compare another device. Other device running very well in same location

Overall conclusion my device facing problems after repairs my mobile. So service provider responsible for this issue.

I believe that this response is unfair. I would like a written statement explaining your company's position.

I look forward to hearing from you as soon as possible to resolve this problem.

Sincerely,

Shailendra singh

Add - c/o mahendra singh thakur

Pratap ward bina -470113 mp

[protected]@gmail.com

Fridge is not cooling due to door gasket of fridge got damaged. Require replacement

Hello there

I am rohit maurya. I bought a samsung m21 mobile from https://www.samsung.com on 18th may but for some reason, i canceled this product. Today, the 29th may happen but i have not got my refund yet. Whenever i talk about samsung care, he talks about helping soon.
I bought this product with debit card. According to which money is found within 5-7 days but not so.

My order id is this [protected]

My complaint no is [protected] i have registered this complaint at your customer care no on[protected]. One technician named mr. Ganesh visited our place on[protected]. He saw the fridge and tried to open the fridge from inside. He tried to pull the inside panel with hand but he could not open it by just pulling it. Then he told us that the fridge need to be picked up by the service center and can only be repaired at the service center. He said only after lockdown the fridge can be shifted to the service center. Later we inspected the inner panel and we found that there are screws to panel and without opening the screws the panel could not be opened. The technician visited is not knowing this simple thing also.
We have not received any reply from the service center after lockdown. Tehn we visited the service center at dilsukhnagar, hyderabad, telangana on[protected]. The manager at the service center mr. Umesh was very reluctant to listen to our concern and wanted us to lodge a fresh complaint as the complaint given earlier was cancelled. I was surprised to hear the answer. When i insisted on reopening the complaint as the complaint was not resolved and closed without our consent. One person in the team came forward and allotted a person named ashok visited our place on the same day he also tried to check the problem ans said that the fridge needs to be taken to the service station for resolving the issue. But when even after repeated follow up with mr. Ashok the fridge was not picked up. When we was annoyed with the response he asked us to speak to mr. Umesh again for resolving the issue. When we contacted him today we shocked to hear that the complaint raised by us on[protected] was cancelled and he wants us to register the complaint again. When we resisted the re-registering of the complaint he said either we wanted a resolution to problem or wanted to problem to get worst. We were force to re-register the complaint vide new complaint no [protected] and after re-registering the complaint we receive a phone call from the service technician as if this is a new complaint.

Mene samsung galaxy m31 phone 05.03.2020
Date ko purch keya tha usme mere phone me problem aarhii haii 15w ki fast charging hai leken 4 hours me 36% phone charging hui hai i am very sad samsung galaxy galaxy m31mene or logo ko bhii phone purch karaya haii bo logo ke phone me same problem haii

I have ordered samsung galaxy m31 on 16th may, 2020 which has delivered to me on 21st may, 2020. When i open the box and tried to switch on the phone it was not turning on. I put it on the charging and it was not going to be charged as well. I found the phone defective or dead at the time of arrival. So it's a request to you to kindly pick up the defective phone and replace this with the new one. I tried to call the amazon for the return pickup of the phone but no action has been taken yet. So kindly replace it with the new one or refund my money back.

I have purchased samsung microwave 28 h5025vb/ti 85165000 on 14 jan 2020 from aditya vision limited bailey road opportunities taramandal patna 8000001. The light inside is not turning on. Many times i have complaint but no action have been taken. Every time they say your problem will be solved within two days. This has been going on since last one month. I kindly request you to look into the matter at the earliest.

Hi,

This is to inform that, i, dipanjana chattaraj bought a samsung mobile a71 from my mother's bajaj card on emi on 18th march 2020 and after that suddenly my new phone turned off without any notification on 25th match 2020 and i informed the manager of the samsung shop from where i bought the phone and he informed me to wait coz that time no shopa or service centre were open due to covid 19 lockdown.

After waiting for long on 7th may 2020 samsung service centre reopens and i went there and show them up the new phone and after testing they said that have to change the motherboard of the phone. As i took a new phone and o haven't use it for even a week i demand a new phone and i did not wanted to change the motherboard of the phone.

Service centre promised me that they will give me a new phone but it may take some time due to covid 19 lockdown. I agreed and informed that i want that same model with same colour a71. They said i will get same phone and they gave me the bill xerox copy. After some days i received the refund copy to receive the phone and got to know that have to show the refund copy in the service centre.

I went yo the service centre and there i got to know that if i want to havevthe aame phone a71 i have to pay extra 3.5k to them.

And if i take any other ohone less price then 30k, service centre will not give me my miney back as it is a rule.

My question is i bought the phone on 18th march 2020 and gave 29999rs in indian currency. Phone turned off automatically. Git to know phone was defaulty. Service centre promised me to gove a new same phone.
So why should i pay for that.?
I juat qaht my phone back of the same model a71 with same colour without any discrepancies.

Or else i have to take legal action.

I hope you will understand.

I have attached the copies of bill and refund copy.

Please look into this matter on priority and reply back asap.

Regards,
Dipanjana chattaraj.

We purchased a samsung refrigerator. There is manufacturing defect in samsung. We tried to contact samsung many times but there is no proper hearing. There is no repair for refrigerator. It had 10 years compressor warranty. It is only 7 years old. Still there is no hearing.

I have bought samsung double door fridge dated 29th June 2019 (Bill attached). From one year i have give total 7 different types of Complaints. Problem are cooling issue, Loud noise and humming/buzzing sound, sudden stop working, leakage current, cooling pipe blockage, lot of vibrations, Power supply board brokedown. Upper section was not cooling properly. Just one months i started facing sound problem. I raised a complaint regarding the sound problem and technician came for around 4 to 5 times resolved the issue. Every alternate months new problem araise.We suffered alot due to non performance of this fridge, Now they are just killing the time and making us suffers physically and mentally. We bought this fridge with good faith and renowned name of company "samsung". We suffered alot due to non performance of this fridge. You are requested to check the number of complaint details on your Data Base, where You can find that How much we have suffers and keep on suffering due to Issues of Your Fridge.
You are Requested to Provide us the Replacement of Our Refrigerator.
We complaint many times to samsung customer care. But, now we are forced to go further for complaining.
We want the replacement of this fridge. You are requested to do the needful.

Frustrated with convertible Sumsung refrigerator

Few Complaint numbers : [protected], [protected], [protected], [protected]

Regards

Arun kumar N
Bangalore 560050
Karnataka