Samsung India Complaints & Reviews

Dear sir our television not working properly not visibility rightnow...

Samsung shop support team saying, that they have already initiated refund of INR 13864/- on 15th Feb 2020, 12:11 against my order.
But I have not received any refund or not credited in my bank.
Details are given below:-

order Id - [protected]

ARN[protected].

Please let me know the status....

Its 2020 and as per my knowledge all leading private car companies not even within india but all over the world, keeps working out on proving the better and better customer services till the best is achieved.

But, to my astonishment, the scenerio in the samsung india stands totally different. May be they are working on achieving maximum numbers in sales than even focusing a little on quality of after sales customer service.br...

I have purchased the samsung galaxy s20 ultra for rs 92999/- mobile through samsung website.
I have booked the hand set on 09/03/2020 and got delivered on 19/03/2020 evening on very next morning i starting using the mobile and i noticed that the front camera is not working and shows some error massage.

I visited to samsung service center at marathahalli bangalore at 11:00am and they started to inspect the mobile and...

Mob ime no-[protected] was purchased online from amazon on 18 mar 2019. Full payment of rs 20900 made by debit card. The mob was blocked on 13 mar 2020 by tvs credit services on account of non payment of emi. They are showing mr srivatson as defaulting customer, i do not know this person. I have lost huge amount in business due to blocking of mob. Tvs credit services have been given complaint but they do not respond now,
How come...

I am Vivek Sukumar from Thrissur. I had purchased the S20+ on 07 Mar 2020, cosmic grey. Later i faced issues with the camera app, with random glitches on the pictures taken (for the 64MP sensor). Yesterday I had traveled 40 min to the Thrissur Samsung service center and told them this issue and requested the replacement as i am sure the issue would be hardware. They were very unprofessional and told that it may be a software issue (just a...

My samsung a30 mobile is not detecting bsnl sim. I approached the authorized service center and they also accepted that there is a problem in the mobile set but they are not raising a complaint to samsung instead asking me to handover my phone for a day to them unofficially with the sim. When i asked for an acknowledgement they returned my phone and asked me to come the next day. For three consecutive days i am travelling 30 km to the authorized...

Hi team,

This is lokeshreddy koyya bought a new mobile on launch day its your stupid brand galaxy s20, i got the heating issue and battery drain issue on the day 1 itself, when i complaint the same to cimustomer service center in ameerpet, samsung service center as per the guidelines until mobile touches 48 degrees temp they won't consider it as an issue. Guys seriously don't think like a stupid, i used a mobile m30 earlier...

Ref: model no. Sm-m315f/ds: 6gb/128gb
Sl/ no. Rz892242ycd

Imei: [protected] & [protected]
Name of purchaser: subroto guha, kolkata, west bengal, india, mob no. [protected], mail : guha. [protected]@gmail.com

Sir/madam,

I have purchased a samsung galaxy m31: 128gb, from amazon india @15999/-, received on 12 march thursday: battery drains out from 100% to 19% within 12 hours at...

My phone's display got broken in the month of may 2019. I had no other option but to repair my note 10 so i repaired it in janakpuri west service center. Now after almost 10 months i had to wash my phone with little bit of water because of spreading of the coronavirus. Somehow water leaked into the phone and my phone's display got damaged. It was the first instance when i used water on my samsung phone after the repair. The store is not helping...

Samsung warranty is fraud and on call customer support is pure cheating
Samsung india customer care servicers behave very rudely to their customers. Galaxy a20 is a cheap quality phone with a built in manufacturing defect. After software update, phone shows false overheat alarms and goes poweroff. This happens simultaneously. I faced the problem multiple times within my first one year warranty period. But sam sung india wont provide...

The washing machine namly samsung wobble 6.5 kg roller has been broken and the water is outlet as there are two roller bone is damaged please provide technician at earliest. The said machine is under warranty period actually the fan which rotate composed of two roller but one of the roller is broken and water is bieng outlet auto technician require technician my address is abc colony jalda post sonaparvat dist sundargarh odisha 769016....

Respected sir/madam,

I am writing this mail to let the concerned person/persons know the very poor technical support received by me regarding my samsung tv model number ua40h5203akxke.
It was the company personnel who ordered the spare part and not me. Within 21 days of replacement of mother board, the tv again had problems. I lodged a complaint on 18.02.2020 with request no.[protected] and the service person came and...

The complaint redressal authority,
Samsung india.

I write this mail to highlight the unprofessionalism inefficiency, laidback attitute of the service centre staff deputed at samsung service centre, kantatoli, ranchi.

This incident is dated 7th march 2020.

I happened to visit the samsung service centre at 2 : 10 pm and did not find anybody in the office (Customer area), however people were...

Hello sir my name ashutosh rajpoot i m from gwalior (Mp)
I bought a phone samsung a80
Mobile phone details:
Imei :-[protected]/01
Purchase date :[protected] saturday
Complaint number:- [protected]

4-1-2020 saturday bought samsung's mobile, the same problem occurred in the camera.
And when i brought the mobile home, the camera pixel is not giving at all in low light and if the object...

While keeping the charge one hour then. My display not visible completely.
My Phone not display not working. I visited to store. they were not accepting under warranty.
Please guide me need the display under warranty. Store guys took pics full focused light and
they telling small scratches also. Please take my mobile and check. out side no damage is there.

Store Guys explaining About Damages.
1)...

While keeping the charge one hour then. My display not visible completely.
My Phone not display not working. I visited to store. they were not accepting under warranty.
Please guide me need the display under warranty. Store guys took pics full focused light and
they telling small scratches also. Please take my mobile and check. out side no damage is there.

Store Guys explaining About Damages.
1)...

I had my problem in my refrigerator so i called engineer from samsung . Engineer said that a there is a problem in a part and it will cost 5000 rupees I agreed to pay and I had paid but after 5 days the problem begin again than i called engineer again but than he said that we had to take ur refrigerator at our service station to check it I said him that i had already paid 5000 ruppes and if we take it to your station it will cost freight...

Dear sir,
We aditri travels a kanpur base cab service provider, provided our services to your asm mr. Rohan charles egbert and mr. Satyam srivatava since august 2018 to november 2019. Due to some unavoidable reasons & circumstances we are not able to provide gst tax invoices to both of above. Mr. Rohan and mr. Satyam are not doing our outstanding balance payment appreciate rs. 50000/-. So we are requesting please make sure our outstanding...

Hi,
I have purchased a samsung a70 mobile in month of aug-2019 during auto upgradation of software the mobile was completely crash totally technical issue (Not even single scratches on mobile no physical damage) in moth of jan-2020, so approached samsung service centre (Care point) jayanagar 3rd block bengaluru after the inspection found that the mother board to be replaced, since its under warranty period the exchanged and given...