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Samsung India Complaints & Reviews

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Updated: Aug 20, 2026
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11222
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Samsung India reviews & complaints page 180

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S
Shailendra Upadhyaya
May 1, 2020
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Address: no.32 Lakshmi nagar sivaboothamadu Vanagaram chennai - 600095 ( land mark.fish market)

My air condition not working continue 2 month as per lock down I am not trust customer care so I request to you please my support
Ar12rv3jfmcn
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    H
    Harish.vats
    May 1, 2020
    Resolved
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    Resolved

    Hi,

    I have samsung a 80 phone with model number sm - a805f, serial number is rz8m731p13n. Enter the model number which is closest, my model number is not showing in the list above.

    Samsung finance have blocked all my access to the phone, it is not leting me call even. I receive a message on my phone for sharing date policy, after that i can not access any of application on the phone. This is seems to be i have gave permission to samsung finance to block data sharing,

    A message is reflecting while accessing any of the app and that is _quotsamsung finance plus policy restricts. Kindly check your app.

    This is a phone gifted to me by a close relative, all the emi's are paid till date.

    You can reach out to me on [protected] or [protected] any time, plese help on the request on urgent basis.

    Thanks and regards

    Harish kumar
    Jun 2, 2020
    Complaint marked as Resolved 
    Samsung India customer support has been notified about the posted complaint.
    Verified Support
    May 01, 2020
    Samsung India Customer Care's response
    Dear Customer,

    Greetings from Samsung.

    With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

    We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

    Thanking and assuring you our best services always.

    Best Regards,
    Samsung India Electronics Pvt Ltd
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      A
      Atul Girotra
      May 1, 2020
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      Dear Team

      I have purchased a Samsung Note 10 lite in February 2020 from Reliance Digital store Vikas Puri.

      My power key has stopped working all of a sudden

      Please look into this and get this resolved on urgent basis.

      Regards,
      Atul Girotra
      [protected]
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        A
        ali.soaf
        Apr 30, 2020
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        Address: west bengal

        Not unlock my after pay emi
        Apr 30, 2020
        Updated by ali.soaf
        not unlock my phone after pay emi

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          కొండేటి रत्नाकर ReDdY
          Apr 30, 2020
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          Address: HNo:2-2-19/103, Shariram Residency, Naimnagar, Hanamkonda, Warangal urban Dist, Telangana state. 506009

          During power on of my Samsung QLED 55 inch TV, the TV on/off button light is blinking and automatically switching off. I request please attend & rectify the problem as early as possible.
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            R
            Raj arumugam
            Apr 29, 2020
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            Address: Saidapet, chennai-28

            I've purchased the samsung a70 mobile on january 16, 2020. On second day of purchase i found a burn lines on screen.. N gave it to service centre and they seemed to have changed the mother board and told they cannot replace the mobile. After that i'm facing constant issues with power on button and usb connection issues and also excessive battery draining over this charging port issue. All these seems to have very poorly made product with heavy damage. Since i'm paying emi for the same device and frustration is heavy due to current economical conditions. Kindly requesting you to help either to replace with new device or refund my money!!
            Samsung India customer support has been notified about the posted complaint.
            Verified Support
            Apr 30, 2020
            Samsung India Customer Care's response
            Dear Customer,

            Greetings from Samsung.

            With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

            Thanking and assuring you our best services always.

            Thanks & Regards,
            Customer Experience Team
            Samsung India Electronics Pvt Ltd
            May 30, 2020
            Updated by Raj arumugam
            i've not received any reference ID from the Samsung customer care and still im dealing with the same defective product.
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              M
              Mahababy
              Apr 29, 2020
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              Mobile missing imei number block
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                S
                Sarvalakshmi Kothuri
                Apr 26, 2020
                Resolved
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                Resolved

                Address: K. SARVALAKSMI, PLOT NO.24, D.NO.50-96-9/1, SEETHAMMADHARA N.E, Next to Dolphin school

                Keys and battery.

                Again during february, the phone stopped working, taken it to samsung service center and they had factory reset it and said some software update was made.

                Soon after, every 5 days, the same problem is occurring and i had done factory reset 4 times times till now, losing my data all the times.

                Not withstanding the above problems, the phone automatically gets restarted every day.

                I can't predict when it restarts.
                While talking also, it suddenly restarts.

                Having spent 76k for the phone and 6k for additional warranty, i feel miserable why i had purchased such a phone.
                I really feel sad my self for landing in such a situation
                May 28, 2020
                Complaint marked as Resolved 
                Samsung India customer support has been notified about the posted complaint.
                Apr 26, 2020
                Updated by Sarvalakshmi Kothuri
                Purchased the SAMSUNG NOTE 10 PLUS phone during November.
                The phone got completely blocked I.e NO switch was working around 10 of January.
                The service center people said, the keys on left side got blocked and they said, they have replaced the screen, left side keys and battery.

                Again during February, the phone stopped working, taken it to Samsung service center and they had factory reset it and said some software update was made.

                Soon after, every 5 days, the same problem is occurring and I had done factory reset 4 times times till now, losing my data all the times.

                Not withstanding the above problems, the phone automatically gets restarted every day.

                I can't predict when it restarts.
                While talking also, it suddenly restarts.

                Having spent 76K for the phone and 6K for additional warranty, I feel miserable why I had purchased such a phone.
                I really feel sad my self for landing in such a situation

                Verified Support
                Apr 27, 2020
                Samsung India Customer Care's response
                Dear Customer,

                Greetings from Samsung.

                With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                Thanking and assuring you our best services always.

                Best Regards,
                Samsung India Electronics Pvt Ltd
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                  S
                  Sameer Madgavkar
                  Apr 25, 2020
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                  Resolved

                  I purchased this s20+ 3days earlier and the phone is getting heated most of the time even if i use the camera it's heating up have used lot of galaxy devices but the experience with this phone is very bad even while 10 minutes of charging is getting heated last generation devices are performing better than this i would like to return this device immediately as i think i have made a bad investment.
                  May 28, 2020
                  Complaint marked as Resolved 
                  Samsung India customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 25, 2020
                  Samsung India Customer Care's response
                  Dear Customer,

                  Greetings from Samsung.

                  With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                  We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                  Thanking and assuring you our best services always.

                  Best Regards,
                  Samsung India Electronics Pvt Ltd
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                    N
                    nilesh nice
                    Apr 20, 2020
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                    Address: Indira vasahat Ganeshkhind road aundh Pune 7

                    Double door Refregeratory not working well...some problem in cooling...plz do emergency action of this complaint.
                    Freez model no:
                    Rt28k3923dz/Hl/2016

                    Thank you.
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                      P
                      Prasenjit Ghosal
                      Apr 19, 2020
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                      Refrigerator is brought one month before. It is going normal, but from 3-4 days side walls are becoming too hot
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                        S
                        Samkutty John
                        Apr 19, 2020
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                        Sir,
                        My Samsung Refrigerator is not working now. It is 2001 model. Two doors. Now the freezer is working. Only refrigerator not working.
                        Model number is : SR-33 EMB . Is it any service person available near to me.
                        Address.
                        Samkutty John
                        Plamthundil
                        Pulamon P o,
                        Kottarakkara
                        Kerala, India.
                        Pin 691531
                        Mob: [protected]
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                          U
                          ultimateanishsupreme
                          from Bengaluru, Karnataka
                          Apr 19, 2020
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                          I bought Samsung 80 cm (32 Inches) Series 4 HD Ready LED TV UA32N4010AR (Black) (2018 model) in 2019 march . Now when we see it there are some mild red light is coming on the TV screen what should we do?
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                            Y
                            Yadav Hariom
                            Apr 18, 2020
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                            Address: B-405 Sudhev Flora near AIm School lambha vatva canal road vatva

                            Hi Dear sir

                            My refrigerator problem in ice insude butten pressing is not working or cooling not done perfect working

                            So please my resolve peoblem
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                              K
                              Koora Kiran Kumar Chary
                              Apr 20, 2020
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                              Resolved

                              Address: hyderabad

                              It just fell-down from a table and its completely stopped working after 6 months, such cheap quality phone samsung has made, please help me & lot of people like me who cheated by samsung.

                              - very cheap quality glass
                              - very slow processor
                              - i am not satisfied with the product a company promised
                              - want to hear answers fro samsung company
                              - irritable touch screen even very bad comparatively mi product.
                              May 21, 2020
                              Complaint marked as Resolved 
                              Samsung India customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2020
                              Samsung India Customer Care's response
                              Dear Customer,

                              Greetings from Samsung.

                              With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                              Thanking and assuring you our best services always.

                              Thanks & Regards,
                              Customer Experience Team
                              Samsung India Electronics Pvt Ltd
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                                R
                                Rameshnerella
                                Apr 17, 2020
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                                Address: Indresham village, patancheru, 502319. Sangareddy district, Telangana.

                                My Samsung A-50 mobile Display is not working but touch and all functionalities are working good. I tried to complaint through customer care but due to COVID-19 call centers are closed.

                                Note : 1 year ( garrunty ) was not completed. I buyed a product on 8 months back.
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                                  _
                                  _Ashok_kumar_
                                  Apr 16, 2020
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                                  Resolved

                                  Address: B-26, Shivani Vihar, Kalyanpur,Post-Vikas Nagar,Lucknow-226022

                                  Respected sir, i purchased samsung a 50 mobile set on 01.11.2019 online. It has stopped working since 01.04.2020. It is not accepting any command. Whenever i connect charger it start showing — 01 — installing applications, — 02 — starting android system ui is not responding * close app wait — 03 — phone is starting — optimising 348 of 348 — sir, after abovenoted process my mobile set do not accept my command hence it has stopped working. Please solve the problem and oblige. — ashok kumar dwivedi, b — 26, shivani vihar, kalyanpur, post — vikas nagar, lucknow - 226022. E-mail — [protected]@yahoo.com contact — [protected] and [protected]. Please expedite. Regards.
                                  May 18, 2020
                                  Complaint marked as Resolved 
                                  Samsung India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 17, 2020
                                  Samsung India Customer Care's response
                                  Dear Customer,

                                  Greetings from Samsung.

                                  With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                                  We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                                  Thanking and assuring you our best services always.

                                  Best Regards,
                                  Samsung India Electronics Pvt Ltd
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                                    H
                                    Hrishi Joshi
                                    from Mumbai, Maharashtra
                                    Apr 16, 2020
                                    Resolved
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                                    Resolved

                                    Address: Mahim, Mumbai 400016

                                    Model number rt26fajyasa/tl/2013.in nov the fridge got shutdown, so i called the helpline and the executive visited and found out the compressor had failed. Since it is under 10years warranty, i got a new one within a week. But due to mal pratice and company policy, i am the one to pay for the gas which had to be filled in. While doing so, the executive noticed a leakage in the top condensor coil under the freezer panel. He suggested that rather than changing the whole condensor, there is a better idea to seal it with some industrial glue. For which he took some rs. 1000/- plus the visiting charges.
                                    Within a month there was some other problem, so i called the helpline again. This time some other executive visited and notices that now the back panel of the freezer is faulty. He suggested rather than buying from the company at an expensive rate, he will give me the same panel at rs. 3000/-. So in the next few days he arranged for the panel and fitted and guaranteed that now no more will there be any problem and that i should contact him personally rather than the company helpline, so he gives me a better deal.
                                    It's hardly been 3months now and again the fridge is giving problems, there is no cooling and the food is getting spoilt. And the whole country is going through such a grave problem. I have trust issues with samsung and the service executives for being disloyal and not at all trustworthy in providing genuine service.
                                    I no longer intend to spend on services, which doesn't guarantee any durability.
                                    Just want to bring to notice this wrong doing, which is highly unprofessional and totally wrong ethics towards customer, to take them for a ride.
                                    Hopefully you will look into such matter to maintain good company values.
                                    Regards. Hrishikesh joshi.
                                    May 17, 2020
                                    Complaint marked as Resolved 
                                    Samsung India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 16, 2020
                                    Samsung India Customer Care's response
                                    Dear Customer,

                                    Greetings from Samsung.

                                    With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                                    Thanking and assuring you our best services always.

                                    Thanks & Regards,
                                    Customer Experience Team
                                    Samsung India Electronics Pvt Ltd
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                                      babu ks
                                      Apr 15, 2020
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                                      Address: Mulbagal Kolar Karnataka 563131

                                      Dear Respected sir pls find attached copies Refrigerator not working. RR20T1Z2XS8/HL Sumsung 192 Ltrs, Single door, 4 Star due to power board problem plz provide needful services arrangements ...tnq sir
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                                        babu ks
                                        Apr 15, 2020
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                                        Address: Mulbagal Kolar Karnataka-563131

                                        RR20T1Z2XS8/HL Sumsung 192 Ltrs Single door we r purchased in 18th feb presently not working due to power board problem plz provident needful services for its better working...
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