Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 23, 2024
Complaints 18885
Resolved
11172
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 183

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:lucknow, Lakhimpur Kheri, Uttar Pradesh, 261001

I had bought a above mentioned tv. It is installed on my home on 19aug 2019 but after 7 days its not working and none display was shown. I was complaint to samsung after complaint of 15 days engineer visited and check the tv he informed us that the display panel is not working. We provide all the documents to samsung company many times but still according to company policy they did not take seriously about my severe issue. According tosamsung...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fazal bari
from Agra, Uttar Pradesh
Report
Copy

wrong ac unit delivered

Address:Sector 119, Gautam Buddh Nagar, Uttar Pradesh, 201301

This is regarding my recent purchase with samsung. I am planning to shift in a new house and i bought three 1.5 ton 3 star ac and 55' 4k uhd smart tv from amazon which were delivered in last week of july 2019. Due to sudden family engagement, i had to leave town and i came back on 06 sep 2019.

On 07 sep 2019, i registered the installation request and on 08 sep 2019, samsung installation executive visited my place and installed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Allenkunju
from Ernakulam, Kerala
Report
Copy

washing machine

Address:Ernakulam, Kerala
Website:www.samsung.com/in

My washing machine was taken to repair last month. They have not returned the product yet. It's under warranty. They took it on August 29. and today it's September 17.
Service request number : [protected]
Service center is being irresponsible in handling the case.

I have contacted Samsung customer several times and each time they mentioned that the issue is escalated and I will get a call from senior engineer to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kollam, Kerala, 691010

Dear sir,

Please help me to know whether this email received today attached inhere is true. Also i have received message regarding this to my phone.

Download / fill the attached payment verification form.

Samsungmobile co
Attachments
9:08 am (1 hour ago)
To me

Corporate office:
Samsung electronics (Uk) ltd
Samsung house 1000
Hillswood...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravindra111
from Noida, Uttar Pradesh
Report
Copy

samsung tvs

Address:Gurgaon, Haryana, 122018

Hi,

We have purchased more than 50 Samsung TV. A software called Magic info light has to be installed in 20 Samsung TV. The ticket was raised two weeks before, but the problem is still not resolved. I am in contact with a Samsung guy Dinesh([protected]), but this person is not responding properly. from the last week, he is just postponing for tomorrow but tomorrow never comes. And 3 people visited the company before, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
from Mumbai, Maharashtra
Report
Copy

service center fake

Address:Palwal, Haryana, 121102

सर मै आपके सर्विस सेंटर अपने फोन को ठीक करवाने लेकर गया था उसने मेरा फोन खोलते समय डैमेज कर दिया और बोला कि डैमेज होने की जिम्मेदार हम नहीं है क्योंकि फोन को चेक करते समय अगर...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vanchikt Rayan
from Chennai, Tamil Nadu
Report
Copy

my good working washing machine was spoiled by samsung service center

Address:Saidapet, Chennai, Tamil Nadu, 600015

For past one week my samsung washing machine gives loud brushing sound before starting to rotate for rinse and also for spin. After it reaches some speed the sound stops. Except for the weird sound it was all fine. I thought this brushing should not put the machine to big problem. So i booked a complaint to samsung customer care on 09/09/2019. After that a service person from samsung came to check the machine and he said there is some problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Biswamadhab Mohanty
from Pune, Maharashtra
Report
Copy

getting fooled by your website and cheated from your agents

Address:Hyderabad, Telangana, 500032

Hello samsung team,

I was trying to buy the note 10+ as an upgrade of my s10+ and i have generated my quote id through my mobile my galaxy.
But when trying to purchase through corporate site after putting my exchange id, it is repeated showing the quote id is wrong and please regenerate.
If you guys will provide this kind of service, i think i would never go for your brand any more then.
Note that:- i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ambala, Haryana, 134007

I had purchase samsung a50 mobile on 25 june 2019 and this is samsung premium mobile. And with 15 days of puchased handset give the prblm and and samsung company update software of my handset, and again 4 days same problem occured, and samsung service centre change my handset display, and i was 6 time gone in samsung service centre and now today date is 14 sept. 2019 same problem againoccured and they said now we will changer your mobile...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jordan Jagad
from Noida, Uttar Pradesh
Report
Copy

am complaining about dealers inconvenience

Address:Rajakaka enterprises 765 E shahupuri kolhapur, Kolhapur, Maharashtra, 416002

I am complaining about the dealer and technicians we complained about refrigerator not converting even after converting to fridge it still freezing all our stuff we complained 4 months before dealers did not did anything again we complained 20 days before today technicians showed up but did not bring any bill book we demanded the bill but he did not have any so he removed the part which he putted on and left and said he will come afterwards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vignesh Ayyappan
from Chennai, Tamil Nadu
Report
Copy

refrigerator - manufacturing defect hidden through wrong / improper service team.

Address:F3 Sai Nandana Apartments, 9th Street, Venkatesapuram, Vandalur, Chennai 600048, 600048

Dear sir,
I have bought samsung double door refrigerator from shahs - chrompet chennai division on january 2018. Within 2 months the fridge had an issue of bottom portion not getting cold and only freezer is working.
1st visit in april 2018 by samsung team:
Technician came and fixed stating that it is just fridge ice choke + cooling fan struck they checked and went back doing some minor cleaning and said it will work....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhupendra_Giri
from Chennai, Tamil Nadu
Report
Copy

led complaint 4289120825

Samsung is not customer friendly, after collection of money on last 28 aug 2019 till date complaint solution not provided & service centre is not helping to provide area service manager and branch service manager till date we are waiting for solution of my complaint [protected], if some one from samsung is there please listen & resolve.

Rg.

Bhupendra giri [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110096

This is with reference to above mentioned subject i would to express my dissatisfaction with samsung product & its services. I bought samsung galaxy on nxt which would be my biggest mistake ever.

After some days i am continuously facing the network issue in device where in the same time i would not face any issue with my other device on the same network. I have visited twice time to service center and they have updated the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Bakode
from Mumbai, Maharashtra
Jan 25, 2022
This thread was updated on Jan 25, 2022
Report
Copy

where is my winning prize money

Address:Ambedkar ward dhuma, 480888

Send me my money so send my bank account i hope you are not a fake company electronics (Uk) ltd
Samsung financial empowerment fortune program ®2019

Samsung electronics (Uk) ltd

Samsung house 1000 hillswood drive

Chertsey surrey kt16 0ps, united kingdom

www.samsung.com
Country: india

Date: 12th september 2019

Approval of award winning prize...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Susmit Sen
from Bengaluru, Karnataka
Report
Copy

washing machine

Address:S NO 89 VEERBHADRA NAGAR, Pune, Maharashtra, 411045

Submitted a complaint to Samsung Customer Care on September 4th 2019
[protected]
Engineer came on Sep 6th and said he has ordered a part and will come back and replace it in a week
Engineer is not reachable, so called customer care, they said talk to the Service Center, Service center said just wait.
Again called Customer care, they said it will take 21 days for the part to arrive from Chennai

I told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon, 110096

This is with reference to above mentioned subject i would to express my dissatisfaction with Samsung product & its services. I bought Samsung Galaxy ON NXT which would be my biggest mistake ever.

After some days i am continuously facing the network issue in device where in the same time i would not face any issue with my other device on the same network. I have visited twice time to service center and they have updated the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avinash90
from Mumbai, Maharashtra
Report
Copy

not providing replacement

Address:208021

I have purchased mobile phone of samsung galaxy a7 2018 in 30th september 2018 from flipkart. The phone is running very well but on 24 th july it have a pink dot on left side of display. I think it is defect and i go in service center in delhi on 25th and they see the phone and said today our server is not working come next day. I go on 26th july 2019 and provide mobile phone for removal of defects (They said that patch) but they deny and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dipty Dengra Goplani
from Daund, Maharashtra
Report
Copy

samsung tv not got repaired and very rude behaviour of samsung service centre staff

Address:402, Birendra apartments,new colony, Chhaoni, Nagpur, Maharashtra, 440001

My Samsung TV is not getting started since 7 days so I gave my TV to authorised Samsung service centre of Nagpur..and after keeping for 4 days..they returned my TV back saying it can't be repaired..and the staff was rude and they also said we take responsibility of Samsung electronics only till 6 yrs..since the TV is 7 yrs old we are not responsible..same rude behaviour was shown when I called the Samsung service call centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:7-A ,Nishat bagh, BEHIND B.D FLOUR MILL, AMBALA CANTT-133001 MB.NO.9466743424, Ambala, Haryana, 133001

Sir,

Whereas, the undersigned is a consumer as defined under consumer protection ACT-1986 as we have purchased the SAMSUNG LED from your vide invoice No.Q5-02415/15-16 dated 03.11.2015 by paying amount of INR 55, 876/-. The product description is mentioned as under:-
Product model number :40J5570
Whereas, the said product is not upto mark due as it's not working properly after six month of purchase and again...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arnav Bhasin
from Mumbai, Maharashtra
Report
Copy

my complaint is about my 1 month old samsung a 50

Address:A 30 B Vijay nagar, New Delhi, Delhi, 11009

Hello my samsung a50 phone wjich is only 1 month old is not working properly two days back it was not supporting charging and got switched off next day i went to samsung service station they told me that the phone's display and charger jack is not working and they said they will claim under warranty so i said ok and now after two days of repair of my phone it has again started giving problems the display is not working properly i am fed up...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy