Samsung India Complaints & Reviews

Hello my samsung a50 phone wjich is only 1 month old is not working properly two days back it was not supporting charging and got switched off next day i went to samsung service station they told me that the phone's display and charger jack is not working and they said they will claim under warranty so i said ok and now after two days of repair of my phone it has again started giving problems the display is not working properly i am fed up...

I had raised request at Samsung Customer Care on 2nd Sep, 2019 since my washing machine was not working. It is in warranty period. After multiple reminder, Technician (Mr Rohit from Sec-3, Noida service centre ) came on 3rd Sep, 2019 and told that some part need to be replaced.He told he will bring part on next day but till date none from Customer Care or Service centre has contacted. It has been more than 1 week and then i calked Samsung...

Res sir ma disit gurdaspur dinanagar punjab sa hu. Hamara jha dr beri enterprises ka samsubg ka service center ha. Bha sa pho liya 2 year ho gya, but pho ma koi pb ho toh hum service center ma hi visit karta ha. Hamara pho last yr 10 july ko band huya bha dikaya toh ladka na kha iska jak kharab ha. Jbki jk ma bi pb nahi thi koi but hamna jk dalbana ko diya bha. Toh service center ka ladka na hamsa 400 rs liya but hama iska bill nahi diya....

Res sir ma disit gurdaspur dinanagar punjab sa hu。 hamara jha dr beri企业ka samsubg ka服务中心ha. Bha sa pho liya 2年ho gya，但是pho ma koi pb ho toh hum服务中心ma hi hi visit karta ha
法力地区管理员sa bat ki phir unhona所有者kunal beri sa bat ki toh ja解决方案kiya ki（hamar pho ki显示意味着uska templet tuta huya tha thoda sa但pho chalna ma koi pb nahi thi）iski显示aap change karwa lo ander主板jo...

1. I bought this phone 1 month ago. I m not able to charge my phone. I had to switched of my phone for charging. Phone is able to charge in turn off mode.
2. Sometimes my phone shows it is charging without any attachment with charging cable.
Please resolve this issue i'm facing soo much problem because of this issue.
It is first time that i'm facing such problem with samsung product....

Good morning sir. I am abuthahir from erode. I bought fridge from your erode dealer on 04.09.19. But the fridge came my house on 05.09.19. But 06.09.19 that day my relatives doesn't like the colour for their gift as this fridge. So i contact erode dealer and customer care also. But they are not responsible for my application. Please consider my situation. Please take action to exchange my fridge new fridge. Thank you....

Thanking you. This is abuthahir from erode. I want to exchange my fridge. Colour is not satisfied
Pls take any step to exchange the fridge. Pls take step as soon as possible. Thanking you....

I bought a refrigerator, model no.: rt28m3743bs/hl on 20/04/2019. The refrigerator was being used at my residence with utmost care. However, within just 4 months o[censored]se, the refrigerator broke down on 27/08/19.

I complained about the same to the retailer and was given the contact number of the service engineer. The number, however, was obsolete and after much difficulty i found the his number on my own. He came to inspect...

Hi
This is qazmi from samastipur, bihar, india 848101
Address: near kiran gas agency, azad chowk. Samastipur, bihar, 848101...

Important:
(When i gave my microwave oven they told me your lcd display and pcb isn’t working but when i gave outside there was just only the issue of display.. I want to know that they are making fool to the customer we trust on samsung so we bought product blindly because...

I have purchased samsung galaxy a50 mobile (Ime no: [protected],
[protected]) on 27th april 2019.
Since june 2019, my phones display is not working so i rushed to the service center in trivandrum on 15th june 2019 (Job card number is.[protected]). They did the inspection and have told me that the phones display is internally damaged, and it need tobe replaced. Also, they have confirmed that it will not cover under warranty...

I visisted samsung service centre (Safdarjung enclave, new delhi) on august 1st to get my samsung galaxy c9 pro's (Mobile) display fixed. They charged me rs 58xx for new display as my device was out of warranty which i was ok with. Soon after the display was fixed i realised that the front camera is blurred and proximity sensor is also block as it was giving a warning every time i unlock the phone. I asked them to fix it up so the engineer...

Dear sir,

I am having samsung top load 6.5 kg fully automatic machine. It's wash tub is not rotating, hence lodged complain via customer center on 28th aug, on 30th aug, harsh visited and informed that machine's motor needs to be replaced. After that on an average, daily i am making daily call to your customer center to get the update, but there is no update.

I have asked customer care to arrange call back...

I received this type of mail. I dont know if this is fake. Please look into this matter.
SAMSUNG MOBILE COMPANY 30TH ANNIVERSARY 2019
PROGRAMS & EVENTS DEPARTMENT.

HEADQUARTERS
FOUNDED - 1ST MARCH 1938 IN DAEGU JAPANESE KOREA
FOUNDER- LEE BYUNG-CHUL
40TH FLOOR SAMSUNG ELECTRONICS BUILDING, 11, SEOCHO-DAERO 74-GIL
SEOCHO DISTRICT, SEOUL, SOUTH KOREA


HEADQUARTERS...

My previous complaint to samsung on comsumercomplaints.in
https://www.consumercomplaints.insamsung-india-complaint-regarding-new-samsung-refrigerator-c2164653

Since i have purchased samsung's fridge i am mentally disturbed.
In my first compliant (Within warranty) there was leakage of gas. The gas was changed. But the fridge did not work appropriately.

(Second time) i complained and the engineer...

We had a samsung handset j2. Few days ago display of that handset was broken. We placed it with nearest samsung service centre at katwa subodhsmriti road. They charged rs.2800 (App) and returned handset saying that's ok.
 after coming home handset was found hang with no key working. We again went to them. They said it is system problem and charged rs.280 (App) for software repair. It is mentioned that before the set been broken...

I am a customer of your samsung products each one of things of my house like tv freeze washing machine etc.
Almost 15 days ago i am facing issue of my samsung tv as same was not open due to power failure thats why are contacted your service center no located to bankura west bengal. They have accepted our issue and send one executive named brahma narayan who came to our house and checked the tv in front of me and says that ic need to...

Company cheated me by selling it's high cost tv modelua49k5300 asit is out of order just after their warranty period. My complain was not properly heard by the company people rather harrased me like anything in their toll free helpline.in noway i could able to connect with their higher officials to justify that it is not a user's defect category rather manufacturing defect to which a special investigation required by high skilled engineer...

Hi team,

I purchased a single door fridge on may 4, 2019. It has been nearly 4 months and for the past 1 month, i was facing an issue that insects are going inside the refrigerator.

I raised a complaint for this and the service engineer came and looked into the issue. He looked into the fridge and said that the door gasket valve is damaged and it doesnt cover warranty.

It has been not even crossed...

We had a samsung handset j2. Few days ago our handset was broken in display screen and became out of service. We placed it with our samsung service centre at katwa subodhsmriti road. They charged rs.2800 app and returned our handset saying that's ok. After coming home handset was found hang and no key is working. We again go to them. They said it is system problem and charged rs.280 app to software repair. It is mentioned that before our...

I bought the new refrigerator in may 2017 from s g distributor, modipuram, meerut with the facility of 10 yrs compressor warranty & specially i had confirmed with the salesman about their gas problem then he had said that this was also included under the warranty. Now since yesterday a problem persist & then a locked a complaint in samsung. An engineer just came & checked the refrigerator in two minutes & then he replied that "i had checked...