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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India Phone Numbers

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1800 3000 8282
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+91 89 3993 9899
644
318
+91 12 4488 2122
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+91 98 3502 2547
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Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 541

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S
Sumathiasokan
from Delhi, Delhi
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Defective product and service deficiancy

Address:Ajmer, Rajasthan, 305001
Website:www.samsung.com/in/support

Ref:(i)Samsung Metro 313 Model Name SM-B-313EZKDINS Serial No.RZ1GC1B3YFX([protected]. (ii) Bill No.46654 Dt06/01/2016 SARAVANA STORES GOLD PALACE T.Nagar Chennai
the phone cited under reference No.(i)purchased on 06/01/2016 from the Saravana stores Chennai. Horizontal lines appearing in the display, day by day it is increasing. In this regards I contacted Samsung service centre at Ajmer (Rajasthan) for repairing the defect. But...
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N
neelofar2016
from Jammu, Jammu and Kashmir
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Samsung galaxy a7 screen heating and back camera problem

Address:312027
Website:www.samsung.com

Dear sir i am Neelofar and use samsung mobile from last 3 years and purchase a samsung galaxy A7 mobile in Nov 2015 and found few problems in mobile like its screen heating and mainly face problem in back camera not clear and pics not clear in comperation of other Samsung galaxy A7 and when i go service center of samsung they only doing format the mobile and update it but still problem not solved and mobile not more then 3 month old Dear...
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A
Abhinav Narayan
from Gurgaon, Haryana
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Harassment by service centre for not repairing my mobile.under warranty.

Address:Chennai, Tamil Nadu, 603203

I bought an s6 edge plus along with clear view cover from chennai aftrr got scratches on screen. Samsung had ordered for such phones to have free change of screen. I visited the service centre and the manager agreed to changing the screen but due to unavailability of the product i was told to wait for 2 days. Insipite of asking for a job sheet i was refused citing reason that after any repairs are done only then a job sheet is given.After...
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T
thattha
from Thiruvananthapuram, Kerala
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Microwave oven not heating

Address:695040

Product ME73AD-B/TCL, SN-J6WY7WBFA01492X, no problem with electric supply. Product not at all heating, though light is on, plate is moving, food is nit getting warmed....
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R
rameshvish
from Mumbai, Maharashtra
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Customer care service of samsung service center

Address:Mumbai City, Maharashtra, 400101

Hi,
I Ramesh Vishwakarma purchased (Samsung Galaxy Core Prime) IMEI No : [protected] on 17th feb-2015. From the day of purchased i continuously facing problem of Network drop issue also visited 4 times in customer care service center ([protected]--SKY CELL) in kandivali west but every time service center they are only do software update also they are saying change sim card i do what ever service center representative but my problem...
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Address:Indore, Madhya Pradesh, 452015
Website:www.complaintboard.in/my-complaints.html and www.consumercomplaints.in/new_complaint

Hello sir / Ma'am,

(Also mail to http://www.complaintboard.in)

my complaint reference ID given by Samsung call centre is [protected]

we just had a chat with samsung call centre placed somewhere around haryana and wish to know the current status about whether the complete TV is getting replaced or refund will be done except repairing.

but the executive from samsung forcefully told...
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C
CP sh58
from Kolkata, West Bengal
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Fridge repair

Address:781017

Complaint no[protected] dt 29 jan My old fridge was having cooling problem I lodged comlaint to call center vide above no authorised samsug mechanic visited and repair carried out parts changed gas filled and bill Rs 2274 paid but I noticed that trouble still persist and ice are not forming in fridger chamber Now my request that company should take through check and undertake complete repair for satisfactions...
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P
praveenalw
from Delhi, Delhi
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About sim tray problem

Address:Alwar, Rajasthan, 301001

Grievance Cell
Samsung India.

Dear Concern,

With all due respect, I wish to bring to your notice that I purchased a Mobile A700 Galaxy A-7 Samsung from your authorized vendor on 06.05.2015. I was fully confident about the quality and customer service reputation of highly esteemed brand like Samsung and I am a regular use of your brand.
Further, I regret to say that the experiences I had in recent...
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C
chandanghosh4
from Contai, West Bengal
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Service center not provided services free service

Address:Purba Medinipur, West Bengal, 721401

I have purchased Samsung galaxy 3neo, IMEI. [protected] on 24/04/2015 but chip reader not working due to manufacturing fault. I want to replace my mobile. But at present your service centre at Contai location deny to provide me service. Pls confirm me to availability at contai service centre....
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A
angelus
from Begusarai, Bihar
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16gb microsdhc card

Address:Ranchi, Jharkhand, 834002
Website:book my offer

I had orderded a 16gb class10 branded samsung microsd card but it was not working properly...the card is not able to receive or store any data...
i had complaint about this before also but i had not got any proper response from ur side...
m really dissatisfied from ur book my offer site...
i am in a great need for this...so please exchange or return my money back as early as possible...
if needed u can also contact...
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B
Beladevan Ganga
from Alappuzha, Kerala
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A samsung tv, led

Address:Alappuzha, Kerala, 688561

To
M/s Samsung.
Sir,
On 10th June 2014 I purchased a Samsung TV, LED VA46F5100 S/N MOWN3PBF 100269 from M/s TV House, Alappuzha. @ Rs. 70, 900/=.
On this 6th Feb.2016, while watching TV, video from the screen got disappeared but the voice was there. That means I could hear the audio but not able to see anything on the screen.
Immediately I have contacted M/s TV house, Alappuzha and explained my experience....
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D
Desmond Massey
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Led installation

Address:Vadodara, Gujarat, 390002
Website:www.samsung.com

Hi

have bought a led in the month of DEC 2015 & the installation of that led has not been done... after taking followup with on toll free no by registering the complain 3 time still my led has no been installed. i have taking the followup from last 2 months & executive is responding that due to some technical issue we are unable to connect samsung service center. is this the service which they provide t customer.. once the...
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R
Ramish Khan
from Bengaluru, Karnataka
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Samsung care not working

Address:Sangrur, Punjab, 148023

Samsung care is not working in malerkotla from 3 days when i go there they say system is not working.i get harrashed from this...
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D
deenos
from Hyderabad, Telangana
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Samsung E7 mobile

Address:605009

Hi
I got a Samsung mobil on august 2 2015 it's brand new mobil I purchased in poorvika mobile shop in pondicherry the mobil was good for three months after that I faced issue in camera while taking pics in night times grains and lines and the image was worst I took it to nearby service centre in pondicherry at rediyarpalayam and they said server issue whenever I go at last they took the mobil and said motherboard and camera is complaint...
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R
Rajupawan
from Amritsar, Punjab
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My samsung phone was stolen.

Address:New Delhi, Delhi, 110044
Website:www.samsung.com

My samsung mobile model no. GT-S7562UWAINU was stolen on 10/02/2016 at about 2:00pm the IMEI no. *359164/05/796755/7* and *359165/05/796755/4* And mobile no. [protected] kindly take necessary steps to block the phone. Pawan Attri NEW Shastri Nagar, , Pathankot, punjab, pin-145001.(india)...
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M
Manduri Srinivasarao
from Mumbai, Maharashtra
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Service engineer not responding

Address:517507
Website:www.samsung.com

I dr.M.Srinivasarao registered service request of myfront door washing

Machine : wd8804rjn/xtl-wm-fa ; sn y4wx5adda00280 in tirupathi, ap

On 08/02/216. Still that date no response from service center, i again

Approached customer care and registered complaint [protected]

Regarding engineer behaviour. Still no response from both sides...
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Address:Hyderabad, Andhra Pradesh, 500049

I made a request through phone call on the customer care number on[protected] evening time. The request was that No volume coming from the Samsung TV model no SLIM DNIE Jr. Request number is generated as [protected]. Customer care representative assures to resolve the issue on next day i.e[protected] by sending service engineer by morning 8:00 AM but i have not recieved any call till mid noon. I again requested to customer care again he assure...
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P
Prafulla KumarPanda
from Umarkot, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine

Address:Bargarh, Odisha, 768028

I bought a front load Washing machine in Oct'2014.Nearly one month before the machine got defunct and some cut wires were found below the machine, I suspected due to invasion of rats inside the machine. I found four holes behind the machine not protected for rats.When I lodged a complaint to the toll free no., the customer care executive told me with irritating language that we should keep the machine in such a place where there would be...
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N
Nagabandi Kishan
from Chilakalurupet, Andhra Pradesh
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Service failure

Address:506002
Website:samsung AC

Please refer my permanent account number [protected]. on registration of my call, your mechanic Mr Kaleem came to my house along with other 2 mechanics on 30.01.2016 to do servicing my AC. Instead of cleaning, he opened every thing and with an extension wire brought with him, kept in the plug and kept other end on PCB resulting a spark came. then he closed the AC without cleaning AC left the house. before leaving the house, he told me that...
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J
jitender punia
from Mumbai, Maharashtra
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Newly purchased washing machine not working properly

Address:Bhiwani, Haryana, 127306

I have purchase a new fully automatic top loaded washing machine 7 kg of samsung company but its washing quality is very bad . it doesnt removes stains properly .please exchange my machine with some other model...
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