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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 545

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Address:392130

Dear team,

above problem was there in the phn from the day i purchased it...once i have already shown to customer care bareiily...after that few days my tab worked well.they said it is due to some software..so they formatted my tab...but now again the same problem is occuring and increasing day by day..i invested 30, 000/- on this tab..but highly disappointed.request the team to resolve my problem...

regards...
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Address:Kolkata, West Bengal, 700129
Website:Www.samsung.in

I had purchased a samsung front loading 5.5 kg washing machine 3 years ago . Recently the product is not working as the water is not coming inside the machine . The technician came and told me it needs to be repaired and it will cost of Rs.- 700/- + service charge . The technician came on scheduled date and open the machine and reassembled the same . Then the technician ask for Rs. 700/- + Service charge . I told him to show me that the the...
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animesh1980
from Guwahati, Assam
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Led tv

Address:Murshidabad, West Bengal, 742212

Dear Sir,
i have purchased LED TV (23H4003) on[protected] via amazon on which serial no:FBALP5G40U017 and installed on[protected] after few hours the tv was totally malfunction and again service engineered visited my premises and told me it was display problem and i will changed it within 2-3 days, 10 days has past away but nobody has solved again i contact customer care they have told me for payment Rs:9500 for repairing then i have...
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mehrun nisa
from Mumbai, Maharashtra
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Samsung galaxy alpha phone display not working

Address:Mumbai City, Maharashtra, 400053

I have samsung phone which is under warranty period and from yesterday night I am facing problem as my dislay of mobile is not working. Just 15-20 minutes back of that I was using the phone and suddenly it was blank and I am not able to see anything on it. I can only hear the call ring and hear the msg tone, but not able to see. So, I went to the customer service today, and they are saying that the glass was cracked which can be slightly...
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haldarp
from Buxar, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality of service

Address:Kolkata, West Bengal, 700032

Double door refrigerator has been repaired twice in last 1 month (compressor replaced which is under warranty). Still problem is not solved. Refirgerator is to be sent once again for repair....
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Taruntudy2
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Samsung note 5

Address:Chennai, Tamil Nadu, 600086

I have got a note 5 on Nov 27 2015. As soon as opened the phone and did basic set up of the phone the phone started to heat. Because I got a defective piece. So i went to service center on Dec 8 or 10 and they told me they can't replace the phone as doa can be done only within 7days but chennai was affected with floods and heavy rains in the first week of Dec so I couldn't go earlier. Then when I went they just told me its a software update...
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Mudasir Aftab
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About service centre

Address:Pulwama, Jammu and Kashmir, 192303

Dear Samsung team I have brought a new Samsung galaxy s4 in 1st January 2016 . when I first charge the mobile phone when it shows 100% full charge then I unplug the charger and switch to on after 10 minutes it goes switch off I again on it it shows 0% charge it shows always after 10days I go to service centre pulwama jammu and Kashmir pincode 192303 they told me I can't give you a service because you brought it on online and I contact the...
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Sarannya Sasikumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Television stopped functioning after a few months

Address:Thiruvananthapuram, Kerala, 695002

I had already sent a complaint to the dealer regarding the Samsung TV I purchased from the QRS showroom at Karamana, Trivandrum, on March 2014 but failed to get any response from their side even after a span of 2 months.
The TV that was purchased by paying Rs.36000 stopped functioning after a few months. One person visited from the service center of Samsung and told us that the panel of the TV is to be replaced and the cost of the...
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Dr.Pallavi
from Mumbai, Maharashtra
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Unwillingness to deliver the replacement on the same day

Address:400614

I received defective note 5 which company agreed for replacement.I have submited to ghansoli service station. I got a phone call from Tech team delhi on 6th Jan saying my handset is dispatched&would get in 3days, which I din't.after my constant efforts&calls service centre told me the handset has arrived at thane branch on 15th but they can only deliver it on Monday because no person to visit there.after collecting it from thane...
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Rahul Sharmaaa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microwave

Address:Pathankot, Punjab, 145001
Website:Samsung India

Dear Samsung, My microwave paint is damaged last week. I have also logged a complaint in your customer care (microwave model no-mw73ad jan 2014, complaint no-[protected]). Your engineer had visited my home twice but he told me that microwave will be paint by them. but my question is that why not you should replace the microwave unless repair and it is also under warranty. But your customer service did not response me in positive way. ...
+3 photos
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Darshan Valanju
from Lonavla, Maharashtra
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Defective handset samsung (Model code-, sm-j700f) not giving permanent solution

Address:Raigad, Maharashtra, 410210

My issue Regarding what's app application is not solved yet. my (model code- SM-J700F), bearing serial # (serial number- RZ8GA0M4VEH). It my last old complaint no is [protected].i visited your Samsung service center 6 times. from 6 times i visited your Kharghar service center 3 times but they didn't solve my issue so for better services i visited Vashi service center 3 times.in my Samsung galaxy J7 near about three times software has been...
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asoka75
from Delhi, Delhi
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Repair of palel

Please give discount from the cost of replacing panel of samsung tv purchased on[protected].please give discount form rs 12400.my mobile number is [protected]&[protected]....
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ravigupta1030
from Mumbai, Maharashtra
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Cheating by the samsung dealer by delivering the damaged air conditioner

Address:Kanpur, Uttar Pradesh, 208001

I purchased a brand new split airconditioner from m/s A G Marketing vide invoice no SC3329 on[protected] bearing model no AR18JC5JAMVNNA-SAC- SNO.037MPPDG100497 AND AR18JC5JAMVXNA-SAC-SNO .037NPPBG100558. under Samsung ref no CAC49S[protected]. Next day on[protected] came the company person for installation of the unit. on opening the case it was found that the indoor unit was damaged having many scratches and lots of dust, as if it was...
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svnananiya
from Limbdi, Gujarat
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Samsung faulty slot of new TV model 32F5100

Hi Dear sir, I have a same UA32F5100 model LED TV and purchased in 2013 for 33k. And before two days in running condition its video output / display stopped working and only audio is working. After checking at Samsung service center, they said its LED panel damaged so you have to replace it & it will cost me for 17000/- & also they offer me other panel with cost of 8000/- Rs . So this is really faulty slot of Samsung which stops working...
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Saurabh Gupta2210
from Agra, Uttar Pradesh
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Galaxy note 3

Address:New Delhi, Delhi, 110052
Website:Samsungmobiles

Its very harsh to know that Samsung will not releasing latest mashmallow updates for its Flagship Device Galaxy note 3. Today i feel that i have wasted 45K on this Samsung Device. I cant understand the reasons for not giving the latest update for Note3. I would like to advise the people to not buy Samsung Mobiles, since they fail to give the updates for there devices. I will never ever buy Samsung phones from now onwards...
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surft71
from Mumbai, Maharashtra
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Samsung note 5 - defected piece, pathetic service

Address:Mumbai City, Maharashtra, 400053
Website:www.samsung.com/in

Below is an account of the what I had to go through after I purchased Samsung Note 5 a week back. It has been a week, and Samsung has not done anything - I was given a defected phone, pathetic customer service and a samsung smart cafe that has been shut for 3 days. Worse experience ever. Day 1 (January 10th 2016) - Purchased brand new Note 5 from Samsung Smart Cafe on New Link Road, Andheri West for Rs. 46, 320 Day 4 (January 13th 2016)...
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tasleemahmed
from Dehra Dun, Uttarakhand
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Led display won't work

Address:Dehradun, Uttarakhand, 248001

I am having Samsung LED with model noUA40JU6470ULXL. Purchased on 15th of november 2015. M facing problem from Last month with Display as it won't come in 1st start. complaining to samsung didn't help they are not helping me. i had wasted my money on this Brand....
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surft71
from Mumbai, Maharashtra
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Note 5

Address:Mumbai City, Maharashtra, 400053
Website:www.samsung.com

Day 1 (January 10th 2016) - Purchased brand new Note 5 from Samsung Smart Cafe on New Link Road, Andheri West for Rs. 46, 320 Day 4 (January 13th 2016) - Phone gives major problems - battery drains faster than cheap Chinese phones. Decided to take phone to Samsung Smart Cafe where I purchased from. Day 5 (January 14th 2016) - Samsung Smart Cafe SHUT Day 6 (January 15th 2016) - Samsung Smart Cafe SHUT 1.00 pm Finally took the phone...
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AKAgarwal8998
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Mobile display issue

Address:Valsad, Gujarat, 396191

I have purchased Samsung Galaxy A8 Black (Model: SM-A800F, S/N: RZ8G90DQ2RK) on 20/12/2015 from Samsung Smartcafé, Koparli Char Rasta, Opp. P.W.D Rest House, Vapi. Within 1 month of purchase, this mobile started showing touch issues and black patch on its display. Once this issue was identified, within couple of hours its display turned completely black and mobile screen could not sense the touch. I have complained about this product in...
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Punit Rana
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Samsung galaxy E7

Address:North Goa, Goa, 403515

I gave my cell in samsung service center to care it bcz sim card was stuck inside ...they are telling your cell is ok now they have solved tht problem but they are not giving me my cell and delaying it not giving any fixed date to collect date, saying server is down now we'll inform you regarding this...
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