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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 575

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Address:Khammam, Andhra Pradesh

I bought samsung s4 mobile on 25/05/2015 from amazon the problem rise with it as that the mobile getting annormal heating up in usage of 5-10 minutes and battery drown in 2-3 hours.for this problem i called samsung service customer center they given few suggestions but no use later they said to visit service and i had visited service center of kothagudem they upgraded mobile software and even later they changed mother board of mobile and...
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kishan@12
from Gurgaon, Haryana
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Samsung pound british pound uk

Address:Basti, Uttar Pradesh

I am kishan kumar my mail in uk to one massage this massage samsung company wining prize saMSUNG britsh POUND 500000.00 i winn let s masseg sir please help me and my contact mobile no [protected] and this massage true or false and uk massage DELIVERY AGENT BIO-DATA NAME :MR GODWIN U. JONES AGE. :51 YEARS OLD COUNTRY : UNITED KINGDOM COMPANY : FASTER JET ( UK ) International Courier Ltd ADDRESS : London Customer/Delivery Services Department,...
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sharm77
from Kolkata, West Bengal
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Series 6 LED TV Speakers' problem

Speaker were not functioning. Called customer care on 16.08.15. Person visited and then replace the speakers with new one on 28.08.15. But the condition of the sound was still bad. Then on I called on 31.08.15 the cust care told that person would visit tomorrow. No one came. I again called on 03.09.15. All in vain. Email complain could not be done since the model of my TV is not listed. My contact no.: [protected]...
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Paul vivek
from Gurgaon, Haryana
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Worst product nastiest services

Address:New Delhi, Delhi

To: [protected]@samsung.com CC: [protected]@samsung.com; kunhee.[protected]@samsung.com Subject: Defect in Good and Deficiency in Services Date: Wed, 2 Sep 2015 16:18:06 +0530 Dear Managers, Despite of sending several mails for the issue I have not been entertained with any of the possible solution. So this is the last mail I am sending you. My lawyer will file a case against your company in consumer court. The CEO, Samsung Mobiles, It is...
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Address:New Delhi, Delhi

Hi, This is with regards to the complaint of Samsung A-7 which was purchased from Samsung Store on 1s of September'15. From the very first day, it started getting overheated and screen goes blank. I took my phone to service centre and they had assured me the best possible solution. I had also registered a complaint to CEO' office. when i went to service centre to collect my phone they said there is no issue of overheating of phone and...
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dhruvmalhotra45
from Bengaluru, Karnataka
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Defected ac have called customer service 5 times in 4 months

Address:Jammu, Jammu and Kashmir

It has been not even a year that I purchased the Samsung AC and it has already stopped cooling. When I start the AC, the fan starts at full speed and after running for 3-4 mins, the speed of the fan suddenly drops, then after running at the lowest speed, the fan speed suddenly increases and all this while the compressor doesn’t start. I restarted the AC and after 3-5 mins of the fan running, I felt the compressor starting and a mild...
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mangeshragde
from Bengaluru, Karnataka
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Camera problem in phone

Address:Jalna, Maharashtra

Dear Samsung Team, I have purchase a Samsung Mobile(G531). I am facing some problems from the day i have purchased it related to camera clarity, mobile battery backup & it gets stuck while using it. I have shown my mobile to authorized service center the kept my mobile for more than 10 days after that they said me that problem has been resolved, but when i check it the problem still persist. I check the other mobile with the same model...
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Avi29
from Mumbai, Maharashtra
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64k SMART TV motherboard gone on 4th day...not replacing TV set

Address:Pune, Maharashtra

Writing over here to let you all know what SAMSUMG TV division is all about and how bad is their customer service response. In June, I bought a FULL HD FLAT SAMSUNG SMART 40' LED. This model's actual selling price is 64K+ but due to one offer, I got it in 50K. Due to that offer, I brought in June but actually it got installed in August 2nd week means almost 1.5 month later after buying when my house furniture work got completed. It was installed...
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Bansi lal Dhar
from Udhampur, Jammu and Kashmir
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Hangup problem in Samsung Mobile

Address:Jammu, Jammu and Kashmir

In the month of April 15 I purchased one Samsung Grand prime mobile set and from the date of its purchase it gets hangup while operating. It was checked by the customer care center remotely at least ten time and also by the Samsung service center twice but failed to locate the fault. I contacted the companies CEO's at least daily for its solution but they are unable . Each day they pass on my call to anew person. So far I have talked to these...
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Sujeetprasad01
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Samsung battery model no.EB535163LU

Address:Patna, Bihar

Sir Buy samsung battery buy paytm se 04/09/2015 ko order kar magwae the laken Baccup nahi de raha hain 40% ke badh eka ek 13% par aa jata hain our battery bahut jaldi discharged ho ja raha hain.please help sir. Paytm shipment #[protected] Paytm order#[protected] My mo no. [protected]...
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sonali21
from Mumbai, Maharashtra
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Faulty Display or picture tube

Address:Mumbai City, Maharashtra

176263 Samsung LED 101cm 40F5100 I purchased the TV in Dec 2013. There is problem with TV display. Samsung technician informed that display or picture tube needs replacement and will cost INR 32, 000. This is not acceptable. I spent INR 56, 000 for purchasing the TV and cannot spent another INR 32, 000 just within less than 2 years. I think Samsung needs to give me replacement for this as the Company needs to ensure they do not deliver...
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shikhir
from Delhi, Delhi
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Defective / washing machine‏

Address:New Delhi, Delhi

On date 26/7/2015, I have purchase Samsung washing machine Model number –WA62H4200HB/TL, after only 4 times use machine was creating the problem, Problem is that fully automatic mode not working properly, after wash, rinse and spin then 6 Min Left to complete the washing process, unfortunately time showing 20Min and spin function mode machine again wash the cloth .. Same day I have log this complaint in Samsung customer care(complaint...
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Gyan Chand M
from Mirzapur, Uttar Pradesh
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Product missing

Address:Varanasi, Uttar Pradesh

Dear Sir / Madam, I would like to inform you i received one packet today my order 2 nos of memory card but found only one. Order No. OD[protected] Date.28.08.2015 So Please do the need full. Regards Madhu Didi [protected]...
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K
kharea
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Handset

Address:North 24 Parganas, West Bengal

Dear Sir, i have purchased Samsung Galaxy Note 4 on 15th Aug'15 and within 15 days it starts rebooting automatically. on my first visit to Samsung customer care they told me that it may happen due to software updation then he reset the software and said it will not happen again. but after few days problem comes again and i submit my handset to service center and very next day they call me and said your handset is ready. i asked whats...
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Gyanesh Mohan
from Imphal, Manipur
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Faulty AC

Address:Muzaffarpur, Bihar

Hello, My name is Gyanesh and I purchased a split Air- Conditioner of Samsung 1.5 tn from an authorised dealer in Muzaffarpur, Bihar for my shop on 11th of June 2013. After 3 months of purchase it went dead for the first time. I called them and they repaired it. After that it continued to get problematic for 6 times till now. But I was being patient. But for now when its compressor got earthed and they asked me for rs 3100+ service tax,...
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Charusharma511
from Mumbai, Maharashtra
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Ear piece not there and not even mentioned anywhere

Address:Ghaziabad, Uttar Pradesh

Sir, i purchased a tab E on 18th aug from a shop. This is the only tab available in the market which does not have a ear piece but has a calling facility. My shopkeeper was also not aware of this . I asked for tab A but he forced me saying it has similar specifications with lesser cost. Immediately he took my sim n inserted in the tab E. When i came to know that the cal can only be on loudspeaker, i complaint. He was also unknown of the fact...
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Ramdas Sukuru
from Auroville, Tamil Nadu
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Service problem for Split AC not attended for the last one month

Address:Chennai, Tamil Nadu

I purchased SAMSUNG split AC from one of the retailer in Chennai in 2013.The service people came once and told the compressor has to be replaced. When asked to do they say they cannot dismantle the outer unit and left.I have been contacting the company through their toll free number continuously every alternate day. But the routine reply is that they are escalating the matter to their higher authorities. But nothing ha been done for the last...
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Address:Coimbatore, Tamil Nadu

Sir / Madam, This is ref. to my complaint no. [protected] for the above subject. I have tried all the instruction given by you and the issues still happening 1. In safe mode working good. 2. In normal mode without external apps creating problems for apps closing automatically and jumps to home screen. 3. Software available are upto date for this model. This has been arising from the date o[censored]pgraded lollipop OS from last 6 months...
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rakeshtarjeta
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Asking cot code RBI delhi

Address:New Delhi, Delhi

Got email for lottery my email is. [protected]@gmail.com Samsung lottery 7/4/88/28/01/40 Asking for deposit forty thousand. These two no. Calling from Delhi as authority of RBI and international money transfer . [protected] [protected] I transfer 2000 to them I want it back..I think they are fraud . Help me out....
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Manirana
from Mumbai, Maharashtra
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Fraud dealer and no action from Samsung

Address:New Delhi, Delhi

I have raised 6 complaints so far but Samsung is not able to resolve it. I bought a Samsung refrigerator and the dealer is not giving a valid bill. The bill does not have the serial number. It seems to be selling illegal grey market items and duping customer and Samsung. I have raised so many complaints to executive team and to CEO office channel but nothing is done. Its been a month now. I am regularly following up but no response....
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