Samsung India Complaints & Reviews

This in regard to your reply dated 18aug 2015/16:01/ref[protected] as i had words with you that i mailed to the ceo desk regarding the same matter of refund/replacement to be considered in my case and the problem being faced by the customer continously regardless of no.of calls and mails being done to reach the right authority to my solution is still not been processed or takeext on n after.i mailed to the ceos desk the following text...

Dear sir i hve samsung galaxy s5 cell phone.. but i have a problem in front camera i was visited samsung service center but which are not solve my problem. They told me that it is a liquid damage but liquid are not presnt if liquid are prsnt they can move here and there but i hve dout but my my camera work proper which is show only hlf picture.. i hve dout that something object in my front camera.. sr plz sole my prblm my reference no..[protected]...

Dear sir/madam my refrence no.[protected] and its been 11 days you are not taking step to resolve my problem I have purchased s6 edge on 12th april and in july you have launched a offer for customer who purchased it on or before 12 april they are getting 26000 payback I have registered a complaint with you that my points has not been credited till now but you are not taking any action please look into matter and credit my points or I have...

Today Samsung India Company has started a practice that they open a shop and after selling of old and defective products the shop has been closed. Same incident has occurred with us. We have purchased a samsung mobile No.C-3752 ([protected] invice No. 5129 on 6th December 2014 from Aggarwal Telecoms H-4/66, Sector-16 Rohini, Delhi 110089. The instrument is hang as dead. I have contacted with Samsung Centre at Rohini Sect.7, opposite M2K...

I have logged many complaints but I have not got any response from Executive team/ServiceTeam for my television issues with registered complain no ( [protected], [protected]). There are defects in my television and service agents had tried to repair my tv and broken some parts so I want replacement of my television. I have informed samsung earlier that last time Samsung engineer visited to repair my Television with faulty and old part(may...

My phone (samsung S4) was working perfect since 2 years, but now my phone became worse after upgradation of lollipop software. Soon after upgradation it starts showing some problems like sudden power off and also becomes completely blank screen while using any of the applications and also i lost all my stuff which i saved in knox app. This happens 3-4 months back and i already informed the same through mail twice to samsung. And the reply...

Hi Manager, I took Samsung Evo 32GB Class 10 micro SDHC memory card on march 2015 and its not getting detected in mobile now. I do have a 6 months of warrenty for this memory card. Kindly acknowledge this issue on priority and do the needfull at the earliest. Thanks in advance....

Dear Sirs, This is to your kind notice that we have taken an Air conditioner Samsung made in the Month of March, which was delivered and installed in the Month of May. From May 2015, we have given constant complaints that the AC makes sound, does not provide cooling effect sometimes and sometimes if cools as 20degree at the temperature set at 30 degree. Kindly see the few observations and answer given by your technicians while visit First...

I Rahul Das (Phone num- [protected]) having a Samsung Galaxy Grand duos phone, i visited Samsung service center dhatkidih, jamshedpur, Jharkhand - 831001 on 14/08/2015 for some technical issue, they told me that phone need software updation and it will cost Rs 350 and if it will not work then you have to change the mother board which will cost me around Rs 7000.I told them to update my phone.After half an hour they told me that updation does...

I had bought samsung 32 inch lcd tv 2yrs, 10 months ago...all was well before last 3 months...a prblm of colour distrotion had accoured(yellowish apperance in screen)..i had informed and as the serviceman had arrived to check ma tv...without checking much, he said to replace the lcd panel which would cost around 13000..this is tottaly unaffordable...there are many other local brands in our markets, but i had trusted the samsung brand and...

My mail to Samsung:- Hello; I Hemant Jain had purchased your Samsung S6 handset in Apr-15 from The Mobile Store. The reason i went for this brand was only on basis my past experience with Samsung. I had option of Apple and Samsung. I thought this brand knows how to handle customers and give an experience to the handset owners. But sorry to say, ull proved it wrong. My handset had gone dead on 14.08.2015, i had called up your...

I had purchase Samsung Galaxy Grand 2 SM-G7102 on 2-july-2014. My phone was not detecting memory card so I took my phone to hisar (Haryana) service center in green square market on 7-aug-2015(Fri) at 11:00 am service center changed Sim tray of my phone and took rs 450 from me on Friday 5:00pm. after repair within 5min phone was switched off. i thought due to the low battery phone was switch off . I am working in Delhi was in...

My phone canera was not working it fisplay was not clear some sort of lines were coming so i went to the samsung service centre there they first changed the whole camera but the problem was still there then they changed the whole mother board i thought that problem is solved but it wasnt now i have to again go to the service centre and repair it but if it happen again then i have to go this will happen again and again if it can happen more...

I purchased Samsung mobile Grand 2 on dated 05/03/14. Within one year and five months it has been repaired more than five times. Two times for bubbles problem and three times for touch not fixed properly. Now, again I am facing the problem of touch not fixed properly at top. I do not want to go for repair this time. I, therefore, request your goodself to either change my set with new one or refund my money. My experience with this set is...

Date of incident 12/08/2015 client number [protected] Dear sir I was brougth samsung galaxy E5 new launch phone on 1st april 2015 so sir afer some day my handset was hanged and blink light or handset is not start after the blink then I had been gone to service center so on that time the third counter engineer has been start my handset but when they give on 4th number counter my handset his name is sunny tomar who are siting on 4th counter...

Hi To whomsoever it may concern, I am Aditya Ishwad, a consumer of Samsung Mobile Phone. I have been using Samsung products since a long time and have always appreciated the product quality and the features of the phone. I am writing this mail informing you about the recent purchase of one of your products of Samsung Mobile phone which is recently launched. I have buyied Samsung A7 on 15th July 2015 with IMEI no as [protected]....

I have purchased a Samsung mobile Samsung N7500 Galaxy Note 3 neo white on 05/11/2014 the mobile cant charge properly on 14/08/2015 i visited on bairagarh Samsung service centre (Bhopal) Samsung service center without open my cell phone they told me liquid problem i told to give me the problem slip they give me slip written out of warranty now...

Sir, I have brought a new mobile handset Samsung galaxy grand prime in April 2015 due to charging my mobile is get heated on July 13 while charging it got switched out atomically it was not getting on so I showed in the gallery I have one yes warranty but both the gallery of Samsung they r charging me for the service the first gallery which is in vasai they said due to liquid prblm the motherboard is damaged so u have to pay 6, 000 rs and...

I have purchase Samsung refrigerator in Oct, 14 & started using in April, 15. One day when i opened the door i found broken. So i submitted my Complain on 10th Aug. They sent Engineer to check. He said there is some quality issue & i am sending this issue to quality team for approval. When they will approve we will replace the door. I called 10 times to customer care & getting only one response that we will call you by today evening. But...

I have purchased refrigerator in Oct 2014 & started using in April 2015. One day when i opened a door & found broken door. Then i complained to customer care on 10th Aug. They sent Engineer to check on 11th Aug. He said there is some quality issue. So we are sending this issue to Quality team of Samsung. When they will approve we will change door of Refrigerator. I called 10 times to customer care for asking about approval from Quality Team....