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Samsung India Complaints & Reviews

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Last updated May 30, 2024
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Samsung India reviews & complaints page 609

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I had purchased Samsung Grand Prime Model No G 530 H IMEI no [protected] on dt 1.3.2015 and I am falling under 1 year warranty service . I had a complaint of broken touch pad glass of the mobile phone . on 8th May I had visited Samsung service centre at 1, Bapuji Nagar Bhubaneswar run by M/s Divya Digital Care . One Mr Mohammad Shadab manager of the service centre misbehaved and manhandled me in his room during 1100 Hrs saying me a liar...
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viveknp
from Mumbai, Maharashtra
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MIC issue

Address:Mumbai City, Maharashtra

I have bought this Phone on 19th Feb 2015 in Mumbai, Where i found i am getting disturbances in the phone, I can hear the voice of others where opponent is complaining about the disconnection of the same, I have reported same to my network operator where multilple times checked in other devices where i found nothing, I have complained first the same to Dadar Service centre, they done software changes twice, even MIC issue they wont even...
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Darshan Bhadiyadra
from Mumbai, Maharashtra
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Customer servive

I bought a samsung split ac last month bearing model no. Ar 18 jv 5 hatq from botad, gujarat and I pay full amount of ac with expectation of good service. Generally in all the electrical products there is free demo service so buyer can enjoy all the fetures of the unit. Though samsung is a international company and having happy customers worldwide and being a top electronic product company I believe that there must be a free demo for my ac...
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andrews richard
from Bengaluru, Karnataka
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stolen my mobile on 06.05.2015

Address:Bangalore, Karnataka

mobile was stolen from hoodi circle in Bangalore, mobile detail find below, IMEI No:352954/06/098384/0 352955/06/098384/7 if it is find my mobile pls tracking, if its is not possible pls block my mobile, contact mail id :andrewsrichard.[protected]@gmail.com...
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prateek279
from Bengaluru, Karnataka
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Worst service by Samsung , they are making customers fools

Address:Davanagere, Karnataka

I called the customer care[protected] and i got complaint no. Even after that i didnt get single person visited my place not get serviced nothing. After that i daily used to called customer care and till today while writing this complaint none of the serviced engineer came here. One of the serviced engineer called once and told he gonna charge me if he come to my place. I think i called the customer care nearly 10 times. Your request is...
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Nakul Chhabra
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regarding refrigirator compressor

Address:New Delhi, Delhi

dear sir this is inform you abt my complaint no [protected] which was made on 1 may 2015 the day i made complaint to them they told me that the compressor will get replaced on saturday ir max by sunday and when i called dem on saturday they told me day they will replace with in 3 to 4 days as its out of stock and when i called dem on 7 of may den they again said me it will take 4 more days and in the mean while i called on ur costumer...
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sachintimmapur
from Gurgaon, Haryana
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service is not done even after complaint has been submitted 20 days back.

Address:Belgaum, Karnataka

I called the customer care[protected] and i got complaint no. Even after that i didnt get single person visited my place not get serviced nothing. After that i daily used to called customer care and till today while writing this complaint none of the serviced engineer came here. One of the serviced engineer called once and told he gonna charge me if he come to my place. Yet my AC is under warrenty. I think i called the customer care...
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Sahil Sethi.
from New Delhi, Delhi
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Unsatisfied and Harassment From Samsung India (Air Conditioner)

Address:New Delhi, Delhi

Evening All, To Whomsoever it may concern, This is to bring into your notice that I've been harassed by SAMSUNG INDIA as I was trying to just get my A/C repaired (Servicing) which took around 15 days and i was given fake promises all the time. First call i made to the customer service number for Servicing on April 21st and i was told that one of the engineer's will be visiting my place by next day i.e. April 22nd before 0800...
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SUMY ARORA
from Delhi, Delhi
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REG AC INSTALLATION

Address:New Delhi, Delhi

I AM VERY DISSAPPOINTED THE SERVIES PROVIDED BY THE SAMSUNG SERVICES STATION THE GUY CAM FOR TO INSTALL THE AC TOTALLY MADE THE WRONG INSTALLATION AFTER THAT THEY NEVER LISTEN A SINGLE WORD AND HE WAS SAYING HE AS TO GO SOME WHERE ELSE AND ITS NOT MY DUTY. PLS TAKE THE NECESSARY ACTION OVER THEM OTHERWISE IT WILL DEFINETLKY EFFECT YOUR GOODWILL....
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SUMY ARORA
from Delhi, Delhi
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REG AC INSTALLATION

I AM VERY SORRY AS WELL DISPPOINTED TO THE SERVICES GIVEN BY YOUR COMPANY REG AC INSTALLATION. I HAVE PURCHASED THE SAMSUNG AC ON 26TH APRIL BUT THE GUY ASSIGN TO INSTALL THE SAME WAS WRONGLY INSTALLED IT, THE PLACEMENT WAS WRONG AND EVEN HE WAS NO READY TO LISTEN A SINGLE WORD HE WAS SAYONG HE HAS TO GO SOMEWHERE ELSE AND WITHOUT TAKING THE SIGN HE GONE ANDAFTER TAHT WE ARE REGUALLRY CALLING TO YOUR CUSTOMER CARE AND EXECUTIVE DAILY ASSURED...
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kapil73
from Mumbai, Maharashtra
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Low Cooling in new purchased Split Ac

Address:Indore, Madhya Pradesh

I purchased new Samsung Split AC on 27th Feb 2015 from Metro wholesale Indore & it installed in my room on 03rd March 2015. Due to normal temp in Indore we are not using it on March month, We started it from April 06th & we found that cooling is not proper. So we called to CC & follow the instruction given by them. Every call made to CC we will get the new Step to do for AC. On my 04th Call they arrange Tech & when Tech some...
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Ranjan Padhi
from Faridabad, Haryana
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hanging problem

Address:Faridabad, Haryana

Dear sir, this is Ranjan kumar from faridabad model GT-I9060MKSINS FAULT- hanging problem fault date - 3/5/2015 to till now. purchase date - 15/4/2015 repair description - safe mode tested tollfree complaint no -[protected] so sir receive my complaint remarks: i have face too many problem cause of purchasing samsung mobile . Now i am not intrested to handel it, if you are not able to resolved this mater so give me a confermation...
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Manas1992
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mobile problems

Address:Purulia, West Bengal

Dear Sir, My mobile is 4 months old.After first month feel many problem on my mobile.Mobile unexpected heat and some time hang and camera problem and music player not supported normaly. I visit service centre in Asansol and Purulia but 2 times software update done but not solve my problem.I can replacement from company but not given..and not responsible for me.pls help me...
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ansuman1979
from Mumbai, Maharashtra
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Microwave Oven

Address:Hyderabad, Andhra Pradesh

Five days back, complaint was given regarding Microwave oven.No body is calling/coming/responding in spite of daily reminders from my side. Ref. No- [protected] Service is very PATHETIC.Pls. Don't sell the product if you are unable to provide service in City Like Hyderabad. Really Shameful....
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mritunjay choudhary
from Visakhapatnam, Andhra Pradesh
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POOR QUALITY PRODUCT SOLD TO ME //NOW REQUEST FOR REPLACEMENT

Address:Korba, Chhattisgarh

Dear Sir, I have mention below our conversation with samsung, as i have purchase samsung tab 4, four month ago with span of 4 months of time their service center people have change two times mother board i have requested him to replace the product as they have sold me the damage product. kindly help in this matter . Thanks andd regards, Mritunjay [protected] Your question Mr Shlendra, This is to inform you that your product...
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Prashanth Meka
from Chennai, Tamil Nadu
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Galaxy S6 phone worth Rs50k is dead within 6 days of purchase

Address:Chennai, Tamil Nadu

Hi, My Galaxy S6 phone dead within 6 days of purchase after over-heating. Since the piece was used for 6 days there are some obvious minimal wear and tear on mobile. But the Service executives did not accept for replacement citing scratches and dent which are very minute. I have spent 50k on this mobile and within 6 days this problem makes me think Samsung is not a reliable product as it is advertised. Even the post sales service is not...
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jainendrachhajed
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SELLING OF REFURBHISHED S6 AND S6 EDGE

Address:Bundi, Rajasthan

I HAD PURCHASED NEW S6 EDGE 32 GB FROM A DEALER IN BUNDI RAJASTHAN ON 25 TH APRIL .THE PHONE HAD A INTERNAL PROBLEM DUE TO WHICH IT VISITED SERVICE CENTRE EVERYDAY AFTER 5 DAYS ANY HOW THEY MADE DOA FOR IT. NOW INSTEAD OF GIVING OTHER PIECE THEY ARE TELLING TO GIVE ANOTHER 6000 RS AND TAKE 64 GB EDGE GOLD.THE FIRST PIECE I PURCHASE WAS FOR 58000RS IT WOULD COME TO 64000RS.WHEREAS I AM GETTING THE PHONE IN OTHER SHOP FOR RS 61000.THE COMPANY...
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Mukesh_Shukla_lnt
from Hyderabad, Telangana
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Service providing problem from Samsung Electronincs

Address:Raebareli, Uttar Pradesh

I had purchased Samsung double door refrigerator which got some problem with compressor in the warranty period . Self has contacted Authorised Service Centre & paid the service charges for replacing compressor. Afterwards again the problem persits, then they had taken the Refrigerator to their service centre for checking. After one month now they are telling that there is internal leakage problem & same can't be rectified. Now Samsung...
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nrykm68
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SAMSUNG DRYER

The high efficiency dryer that is 3.5 years old broke twice with the same problem. The technician confirmed that the unit was defective. SAMSUNG refused to offer any help or incentive option. SAMSUNG does not have any regards about the customers, does not take any responsibility for products they sell. I am very unhappy with the whole experience dealing with this company. I will try to avoid buying any SAMSUNG products and I will be telling...
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Address:Belgaum, Karnataka

I have purchased a single door SAMSUNG refrigirator on Apr 24th, 2015 from M/S.Virupakshi Electronics Belgaum Karntaka bearing the model no.RR23J2835UZ. In the span of last one week it is observed that defrost condensate is spilling inside the refrigirator....
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