Samsung India Complaints & Reviews

I purchased Air Conditioner on 10/5/2015 but the same could not be installed on the 3rd day of the purchase. The samsun querry no [protected]. The customer care executive told that my request has been forwarded to the service centre twice and urgent request forwarded on 12/5/2015 at 1.00PM, but the service centre people denying any such request having received by them.

Dear sir/madam, As mentioned above my refrigerator is not cooling since from last 1 week, & I have registered a complain about this product to the dealer K.M.ELECTRONICS & Samsung service centre, BEAWAR, mob no-[protected] & even informed to a service engg by name mr-SONU mob no-[protected], before 1week Mr-SONU attended the problem & he said to fill the gas in compressor, but till today no one has came & solved my problem. My name Mr-DHARMENDRA SINGH & My mob no is [protected]

I have purchased a Samsung mobile handset (galaxy grand 2 sm-g7102 on 22/06/2014. After few months the phone set usually restart by its own and it took hours to get fully charged i.e more than usual. Now the phone set gets heat up even in idle condition. I don't know what to do now and feels like got cheated. I m afraid as if phone will blast on my face. I therefore request you to kindly look into the matter and help me out of this problem at the earliest.

I have purchased a fridge Mode no. RI 35345SAB/SP/TL sr . no. 07844ZAC900169K from M/S Era Radios, Deen Dayal Puram, Stadium Road, Bareilly vide receipt no 1805 dated 05.11.2012. After a few months the body of the fridge started cracking beside clear fading of colour observed on various spots of the body of fridge. This problem was on many occassion was brought into the knowledge of of dealer at Bareilly. However my efforts in this regards could not evoked any response. Upon this I also made a complaint to your service centre where from perhaps a mechanic visited my place and cheched the fridge, he did not provide me with any report to enable me to proceed further, your representative thereafter never turned up, with the result the position of fridge is further deteriorating. Sir, the defect as advised above is a manufacturing one and material. I therefore request you to please look into the matter and arrange to replace the defective fridge immediately ATIYA PARVEEN 1057, SHAHBAD, BAREILLY 243001

My TV model No.LA40B530P7R not working. It is displaying negative white pictures. We made settings as per samsung company guidelines. But no use. Audio is OK. But picture is negative and white. Please rectify the problem. My contact details : M. KAMESWARA RAO,[protected], BALAJI NAGAR, NELLORE-524002, PH:[protected], [protected]@gmail.com

I am a user of samsung galaxy note 3 neo and within a month its camera started gathering dust from within .I have taken the phone to the service more than thrice but everytime t3mporary cleaning of the lens is done but the camera lens becomes dirty again and again.I want samsung to either replace my cell phone or replace its camera as it still holds warranty.My mobile number is[protected] and mail me at [protected]@gmail.com

A/C NO. [protected] Model no. RT2734SNBSP Serial no. R584PAC301236X Purchase Date:[protected] I have registered a complaint with the service desk for a compressor issue on 3rd May 2015. The service engineer has taken a look at the product and assured to change the compressor immediately but unfortunately they have till now not turned up to repair it even after me having called them several times over the past few days. NOTE: The service engineer called up to tell me they have the compressor available. The cell number of the service engineer is [protected]

Dear Sir/madam, I have purchased a Refrigerator with sl.no: 19H1106SE at Sonovision, nellore, with bill no: SE-1795, on 30.01.2015, now i have facing problems with this refrigerator, it was not working. Please do something and please send your technician to my home, or suggest me where i have to complain for this. (My name is K.Vamsidhar Reddy, Nellore. Cell: [protected]) Please look after this as soon as possible.. Regards K.Vamsidhar +[protected]

Hi, My name is ROSHIN RAJ V and my contact number is [protected] Since my phone display was not working I have given it to the service center to get it repaired on April 23rd, 2015. My phone is in warranty period. They told need to change the display and will resolve it with in one week of time. Now 17 days gone they still says the display to replace still not reached there. It is really disappointing. They are not taking care it seriously. Service Center Address: KERALA, Kaloor, First Floor Door No-44/2214 C (1), Holy Tuesday Shopping Mall, 682017- Phone :[protected] E-mail : [protected]@gmail.com

Dear Sir, I have purchased a Samsung Mobile phone NOTE 3 neo from M/S Mobile World .Barakar vide Bill No 144 on dated 14/09/2014(Rs.24800). But sorry to inform u that from the starting the above mobile is hanging, heating & inernet problem is occuring, I informed the dealer about the problem but he advised me to contract to service center & I also visted the service centre at Asansol & theysaid that it only the software problem .So they updated the software but problem is not shortout then I also contracted online customer care through smarttutor but till now problem is not solved. Few days ago Mr. Asharaf of Samsung Service Center Asansol counter No.1 called me & said they will change the board as becouse it was available in service center but due to some reason I could not visit the service center on that day. Again on 08/05/2015 I receved a call from Mr. Ashraf Con. No 1 regarding for changing the board .So I visited at service center about 6.15 pm on the same day. I met Mr Ashraf Conter NO. 1 & he advised me for chaning the board to resolve the problem, but I disagreed for chaning any spares part /reparing the mobile asbecouse I want to replace my phone complitly. But he refused to replace complitly & then he updated a softeware after that my phone started giving many probleblem i.e over heating, charging ing problem blue tooth not sharing, wify direct not shareing etc & now phone is dead.. Therefore u r requested kindly arrange to change the complite phone otherwise I will knock the door of justice & as well as consumer firm also. Thanking You, Yours faithfully, PKTiwary State Legal Secratory(West Bengal) (Bharatiya Manav Adhikar jankalyan Association ) Cont.No [protected]

Dear sir, My Name Is mithun chakraborty nd my cell no is [protected] nd my email id is - [protected]@gmail.com sir i have purchase a samsung guru music-2 mobile model name g-310 on 21-04-15 on sonom systams & appliances aoc road bongaigaon after 3 days i face some problems below- keypad not working prpperly, somtime auto off, call auto reject & rcv problem then i go to bongaigaon sumsung service centre([protected]/[protected]) on 25-4-15 they chek it and tell me come after 2 days then i visit there after two days then they tell we change the motherboard so the iqupment(motherboard) doesnt here when it comes we infrom you then aftr 7days again i visit then they tell we change the board bt the imei activation cannot process coz bsnl link falure so its not my problem plz resolve it soon as possible its too late to delivire my item they frod with me its a new mobile i purchased after 2 days how is it possible to givs problem how . plz resolve my problem soon as possible plz call the servise centre to replace a new mobile or call the dealer coz all of those gyes frod with me its a total corrouption . thanking you mithun chakraborty je(indian railways)

Sir, I had purchased a Samsung Split AC Model No. AR24HV5NBWKXNA of Rs. 52000/- on dated 1st May 2014 Invoice No. 368 from Samsung Dealer- Manglam Whose addres is M.I. Road, Jaipur, Raj. . I had purchased this Ac on 1st May, 2014 from Samsung Dealer, He assure me to give proper Service for that and give assurance to send his Agent/Person to Service the AC in every 3 months in a year of Warranty period. But From last One year in warranty...

Yesterday 7-5-15 while i was travelling in a rented car my mobile phone with number [protected] was stolen. The numbers I found on the box that I have purchased are: SM-G355H/DS Further there are also two other numbers: 356894/06/020272/4 356895/06/020272/1 Please block the sim Retrive my Samsung Galaxy Core2 handset

Yesterday 7-5-15 while i was travelling in a rented car my mobile phone with number [protected] was stolen. The numbers I found on the box that I have purchased are: SM-G355H/DS Further there are also two other numbers: 356894/06/020272/4 356895/06/020272/1

I have purchased 2 units of Samsung AC IN Aug 2010, through Open world vide Invoice no DOW-13092 dt 08/08/2010 out of which below unit was having trouble in out door unit since beginning and in week time Samsung replaced with new one. Even after that this machine was having issues with cooling. recently I have paid Rs 1800/- in Oct 2014 for gas refilling and it worked for 2 months and now no cooling. Samsung's representative visited on 30 March against request no [protected] and given estimate of Rs 8500/- for replacement of condenser unit. I also gathered the information that this model is having manufacturing defect. If so, Samsung to replace outer unit free of cost. I'm very annoyed with the quality of product, exorbitant cost of repair. Model AS125TKANSTL S/N 0141PPIZ400199 I have paid INR 8350/- on 31st March 2015 to replace the condenser coil and AC worked for few days and again there is no cooling. I have made complaint vide ref no [protected] on 6th May. Seems, without having proper diagnosis, Sansung replaced the condenser coil. It is lack of workmanship and knowledge. I need resolution in next 48 hours else I'll go to consumer court with all evidences

I had purchased Samsung Grand Prime Model No G 530 H IMEI no [protected] on dt 1.3.2015 and I am falling under 1 year warranty service . I had a complaint of broken touch pad glass of the mobile phone . on 8th May I had visited Samsung service centre at 1, Bapuji Nagar Bhubaneswar run by M/s Divya Digital Care . One Mr Mohammad Shadab manager of the service centre misbehaved and manhandled me in his room during 1100 Hrs saying me a liar and he does not want to serve me. He could have categorically told me that my complaint does not fall under free warranty service rather slapping me abusive language and telling me a liar. He even told you all Hindus are liar and in a provocative word he even told me that he will make HALALL with Hindus like me . Request He must be removed from his position instantly otherwise I shall lodge a police FIR

I have bought this Phone on 19th Feb 2015 in Mumbai, Where i found i am getting disturbances in the phone, I can hear the voice of others where opponent is complaining about the disconnection of the same, I have reported same to my network operator where multilple times checked in other devices where i found nothing, I have complained first the same to Dadar Service centre, they done software changes twice, even MIC issue they wont even listen, They were helpless and asked to visit me at flagship store in Santacruz. I too had visited this branch 3 times every time they changed software and doing nothing, they simply saying that there is no complaint on the phone. During initial complaint call to samsung customer care, they put service centre guy on the con call (Vikas Pandey)He even admitted the issue, Later i visited the branch even he accepted the complaint later not able to listen anything from my end, I got a review from the Engineer Mr - Dhirendra from the service centre that this issue is coming becauase of the APP like True Caller, I am shocked to hear these explanations .. This is under Warranty, Some one must check this phone regualary, Those try to speak in the long time more than 1 minute will realise this issue clearly, Contact Name- Vivek Payyambally Cell No -[protected]

I bought a samsung split ac last month bearing model no. Ar 18 jv 5 hatq from botad, gujarat and I pay full amount of ac with expectation of good service. Generally in all the electrical products there is free demo service so buyer can enjoy all the fetures of the unit. Though samsung is a international company and having happy customers worldwide and being a top electronic product company I believe that there must be a free demo for my ac so that I can enjoy glorious fetures of the ac for which I pay a big sum of rupees. But there is a no demo till today regarding ac and because of that I can not enjoy some important and glorious fetures of ac. And it is mot expect able for such kind of mnc. With quick and positive response Thank you Darshan bhadiyadra

mobile was stolen from hoodi circle in Bangalore, mobile detail find below, IMEI No:352954/06/098384/0 352955/06/098384/7 if it is find my mobile pls tracking, if its is not possible pls block my mobile, contact mail id :andrewsrichard.[protected]@gmail.com

I called the customer care[protected] and i got complaint no. Even after that i didnt get single person visited my place not get serviced nothing. After that i daily used to called customer care and till today while writing this complaint none of the serviced engineer came here. One of the serviced engineer called once and told he gonna charge me if he come to my place. I think i called the customer care nearly 10 times. Your request is registered with samung acc no: [protected] Please use this for any future reference [protected]