Samsung India Complaints & Reviews

I purchase Samsung LED 32" on 25 April 2015 at 01.00 hrs. At the same time I registered my request for installation of the same. My request registered ref no. is [protected]. Every time your customer care rep giving time, but till the time no service engg has visited. If today my TV is not installed I will replaced and buy other company TV. The same has been prior agreed by the dealer at the time of purchasing. Thanking you...

I purchased a Samsung Split AC 3-4 years back. This year also I got the AC serviced and when I started, the AC was not cooling. Since was a company fitted AC, sintead og going for a local Vendor, I submitted a complaint for AC not working on Samsung Customer Care on Saturday i.e.25th April 2015, a Saumsung representative (named Ashraf) visited us on Sunday i.e.26th April 2015 and he said that there is some gas problem because of which the...

Hi, I have bought Samsung double door fridge on 1 Nov 2013. Fridge stops colling in the month of Dec 2014, I logged a complaint with Samsung and their service repair representative visit my home and stated Gas need to be refill. He refill the gas in the month of Jan 2015 and charged me 1500+, After two days i spoke to service repair representative and he stated this is Ok still i feel that was not colling enough but they make me understand...

Respected sir I have purchased a samsung microoven convection 28 ltr. on 21st april 2015 I would like to know whetherill i get the personal demo from tthe samsung executive from arihant nashik Still no any person from samsung gave detail demo . I am regularly going to sales man but no any proper respons from your company...

I was taking on phone 3 people come on bike snatch my phone from my hand and ran away. I lodge an fir to nearest police station i tried to contact samsung care but they said we can not do that .. Why they can not do that i have bill.. i have copy of complaint & i am the owner of phone. They must have to block my phone so nither i can not use nor they cheaters. I don't want my phone back i just want to block please help me.. Contact...

I upgraded to a Samsung S6 but am regretting ever doing it. My experience with a Samsung product is BAD BAD BAD . We bought my daughter a Samsung Galaxy Tab 3 for school purposes BUT it has been in for repairs 3 times already in 1 year. 2 years ago I upgraded to a Samsung S4 but I did not have it for 7 days and it started giving me problems. I have had to take it back to Vodacom 2 times already as the cellphone becomes hot. It is in the repairs...

Dear Sir /madam I want to complaint you that am facing these problems in my device ( Samsung galaxy gt-s7582 ): 1- When I am installing any application the device restart automatically. 2- When I activated android device manager the device facing same problem. Thus I am facing these problems from last 3 month. My reference complaint ref.no is - [protected]. I visited Samsung service centre many times. Plz replace my device at...

I had purchase my mobile from R. B. Enterprises dated 30/03/2015, details of mobile mentioned below:- Item Description – Samsung A5 – Gold Model – SM-A500G Sl. No – RZ8G20K3SCY IME/RSN No – [protected] Amount – 24, 900.00 I had purchase a Samsung A5 dated 30.03.2015.After 3-4 Days when i put headphone to listen a song i noticed it making my phone hang, and restating my phone again and again till i have not put...

I had purchased a samsung refrigerator on 24/03/2015. Within 1 month there was a cooling problem in the refrigerator. i had lodged my complain on 22/04/2015 for the same and till date there is no response for the same complain. reference number of the complain is [protected]....

My Fridge Model No.RT33FAJFAW bought on 07.09.2014 from M/s. Kohinoor Televideo Pvt Ltd, Vashy vide invoice no. VAS/355075 dated 07.09.2014 is not cooling. Therefore, I request you to send mechanic urgently. The Fridge is under mandatory warranty. with regards SAVITA KAROLIYA PLOT NO.37, SECTOR-12, VASHI NAVI-MUMBAI 400703. [protected]/[protected]/32596155...

I have purchased a Samsung a5 on 11th April but after 3-4 days I realised that there is something wrong with battery.i visited to store but they didn't help me then I visited to Samsung store and they refused to change my phone..and the bad thing is through hr person is sanjay gandhi...he doesn't know how to treat customer.see I am very upset only because of 8 day they don't want to help me..I will not buy anything of Samsung. ..its a request...

i had bought 595 litre refrigerator with dispenser from goel electronics basti in august 2014. after 3 days of purchase a guy from customer care centre came for installation but he said its new model i don't know how to install dispenser system of refrigerator and i will send senior person for installation but no one came . i called at least 50 times to customer care centre but they only said we will look into the matter but nothing happened...

Dear Samsung,


I have brought Samsung Galaxy core 2 dated: 23.01.2015. From 1st day in handset having voice problem during calls. I have many times service centre regarding my problem but they said handset ok. Now i am totaly frustated with core 2. Now i will go for consumer court and put a case to samsung. Because i don't have solution to reslove my problem..

Thanks & Regards
Surinder...

I have an Samsung galaxy tab 3 t211 and it games having tilting sensor are not working. I have been to you authorised service center 7 time but no resolution was made. SO plz show your attention and look into this matter . Very very very unsatisfied...

fully automatic washing machine top loading purchased in 2008.the display inlay not available since 2014. customer care and regional support center informs the non availability as a practice of the company not to provide part after five years of selling.machine is fully operational but without display difficult to operate....

I have purchased a samsung top loading washing machine on 18th april 2015 from a store at chennai, and the dealer said the samsung company will provide demo within 1 day for the machine operations, and for this the dealer has registered a request( ref no [protected]) with samsung company. But the samsung company has not sent any service engineer to provide this demo till date and it has been 5 days are up since the date of purchase, i have...

We bought 345 ltrs Samsung refrigerator in around 2011. The chillness is found very little. Very often the milk packets turn bad. Vegetables do not remain fresh even for a couple of days. We complained to Samsung. They promptly sent a rep. who could not do the job properly. A second time complaint also got the same reply as to nothing more can be done. After buying a frig for Rs.25000/-, if it doesn't work properly for 4-5 years, it is not...

Sir, We have lodged complaint on 19/04/2015 vide reference no [protected]. The engineer visit on 20/04/2015 and asked that gas pipe will be replaced and when we received the gas pipe we resolve the perbolem. Now 5 days has been lapsed engineer not visit again. We have faced this type of (leakage of gas) second time within short duration i.e. purchase date of referigerator is 21/04/2014. We had LG refrigerator before this refrigerator...

DEAR SIR / MADAM, I bought a new samsung galaxy A5 hand set from Samsung Store. At the time of sale, store manager committed me some offers coming with this handset with a expiry date of April 30, 2015. But when I tried to redeem these offers, samsung care executive told me that there is no such offers available with this set. I told him that I have a samsung printed leaflet but I did not receive any response from him. Kindly do the needful. Atul...

Complaint no: [protected] - have been calling them for the last 3 days - last call was actually 11th - every time they they tell me that someone would shortly visit but no one has visit ed till now. They gave me the local service centre number but they are not picking up....