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Samsung India Complaints & Reviews

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Updated: Mar 15, 2026
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S
SOMENATH GHOSH
from Bengaluru, Karnataka
Sep 22, 2011
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Address: Bardhaman, West Bengal

Aftre switching on no display is there on digital screen but when the door is opened low light appears inside the chamber and disc .starts rotating automatically. Sometimes display board appears and the machine is working normal. It appears that there might be some loose connection. Please advise where to check. My mail ID is [protected]@yahoo.in.
From: Mrs. Mary David

This mail may be a surprise to you because you did not give me the permission to do so and neither do you know me but before I tell you about myself I want you to please forgive me for sending this mail without your permission. I am writing this letter in confidence believing that if it is the will of God for you to help me and my family, God almighty will bless and reward you abundantly. I need an honest and trust worthy person like you to entrust this huge transfer project unto.

My name is Mrs. Mary David, The Branch Manager of a Financial Institution. I am a Ghanaian married with 3 kids. I am writing to solicit your assistance in the transfer o[censored]S$7, 500, 000.00 Dollars. This fund is the excess of what my branch in which I am the manager made as profit last year (i.e. 2010 financial year). I have already submitted an annual report for that year to my head office in Accra-Ghana as I have watched with keen interest as they will never know of this excess. I have since, placed this amount o[censored]S$7, 500, 000.00 Dollars on an Escrow Coded account without a beneficiary (Anonymous) to avoid trace.

As an officer of the bank, I cannot be directly connected to this money thus I am impelled to request for your assistance to receive this money into your bank account on my behalf. I agree that 40% of this money will be for you as a foreign partner, in respect to the provision of a foreign account, and 60% would be for me. I do need to stress that there are practically no risk involved in this. It's going to be a bank-to-bank transfer. All I need from you is to stand as the original depositor of this fund so that the fund can be transferred to your account.

If you accept this offer, I will appreciate your timely response to me. This is why and only reason why I contacted you, I am willing to go into partnership investment with you owing to your wealth of experience, So please if you are interested to assist on this venture kindly contact me back for a brief discussion on how to proceed.

All correspondence must be via my private E-mail ([protected]@yahoo.fr) for obvious security reasons.

Best regards,
Mrs. Mary David.
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    G
    gangun01
    Sep 22, 2011
    Resolved
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    Resolved

    Address: Thane, Maharashtra

    Dear Sir / Madam,

    I had purchesed Samsung Mobile (Samsung Galaxy Pop ,Model No. GT-S5570) on 1 st September 2011 and i found the battery life of mobile is very very poor,ie. if i fully charge the mobile ,the battery life of my mobile wont stay for even a single day without continuous uses of it. most of the time my phone remains in stand by mode then also in a single day battery of the mobile gose down.
    Please suggest me the right solution for this.
    Awaiting for the responce from your side.

    With Warm Regards,

    Nikhil Gangurde
    Mob:[protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    Even I have the same problem as Mr. Nikhil. I also had purchased Samsung Mobile (Samsung Galaxy Pop, Model No. GT-S5570) on 8th or 9th September 2011 and the battery life of mobile is very very poor. Except first 2 days, the battery life of my mobile doesn't come for even a single day (this is even when i do not use it for long durations of calls). I have to do charging multiple times. The situation is worse if I activate wireless or internet on the mobile. The duration of battery is way lesser than the promised, especially for a new phone hardly one month old.

    Please guide me a solution for this.

    Raja Sekhar P
    Mob:[protected]
    Correction...

    Dear Sir / Madam,

    I had same issue as I purchesed Samsung Mobile (Samsung Galaxy Pop, Model No. GT-S5570) on 27th September 2011 and I found the battery life of mobile is very very poor, ie.

    As it is just one week old phone the reseller asked me to go samsung services center which is a cheating with consumer.

    The situation is worse if I activate wireless or internet on the mobile. The duration of battery is just for 1 or 2 hrs.
    I am planning to go with consumer court and will register a complaints against samsung as I am a lawyer in Tis Hazzari Court.

    Awaiting for the responce from your side.

    Rajesh
    Mob:[protected]
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      M
      mailmeranjith
      from Cherrapunji, Meghalaya
      Sep 22, 2011
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      Address: Delhi

      I purchased a Samsung phone (HERO E-2232) on 14th sep 11. I had already lodged a complaint regarding the GPRS in laptop is not working (BP No.[protected]). The complaint is lodged on the same day of purchase. every time when I call the customer care centre the concerned person saying they will arrange a call back for the same. even after 6 days are over I feel that it is simply fooling the customer by saying arranging the call back. As per the direction given by customer care centre I have purchased the data cable. downloaded the necessary software. Still the connectivity is not done .The specification is provided in the company authoried website and the same service has been confirmed by the customer care. today (22/09/11). i got a call from samsung, they are claiming that the hardware modem is not with the handset and the internet connectivity with pc is not possible with this hand set.

      samsung guru — internet connect

      my my phone internet connetion not run R-uim is not connetct so please online start my mobile phone internet servic................
      my my phone internet connetion not run R-uim is not connetct so please online start my mobile phone internet servic...
      From: Mrs. Mary David

      This mail may be a surprise to you because you did not give me the permission to do so and neither do you know me but before I tell you about myself I want you to please forgive me for sending this mail without your permission. I am writing this letter in confidence believing that if it is the will of God for you to help me and my family, God almighty will bless and reward you abundantly. I need an honest and trust worthy person like you to entrust this huge transfer project unto.

      My name is Mrs. Mary David, The Branch Manager of a Financial Institution. I am a Ghanaian married with 3 kids. I am writing to solicit your assistance in the transfer o[censored]S$7, 500, 000.00 Dollars. This fund is the excess of what my branch in which I am the manager made as profit last year (i.e. 2010 financial year). I have already submitted an annual report for that year to my head office in Accra-Ghana as I have watched with keen interest as they will never know of this excess. I have since, placed this amount o[censored]S$7, 500, 000.00 Dollars on an Escrow Coded account without a beneficiary (Anonymous) to avoid trace.

      As an officer of the bank, I cannot be directly connected to this money thus I am impelled to request for your assistance to receive this money into your bank account on my behalf. I agree that 40% of this money will be for you as a foreign partner, in respect to the provision of a foreign account, and 60% would be for me. I do need to stress that there are practically no risk involved in this. It's going to be a bank-to-bank transfer. All I need from you is to stand as the original depositor of this fund so that the fund can be transferred to your account.

      If you accept this offer, I will appreciate your timely response to me. This is why and only reason why I contacted you, I am willing to go into partnership investment with you owing to your wealth of experience, So please if you are interested to assist on this venture kindly contact me back for a brief discussion on how to proceed.

      All correspondence must be via my private E-mail ([protected]@yahoo.fr) for obvious security reasons.

      Best regards,
      Mrs. Mary David.
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        S
        sureshkalda
        Sep 22, 2011
        Resolved
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        Resolved

        Address: Ahmednagar, Maharashtra

        I have purchased my mobile handset from samsung dealer but now I am facing somew issues with it and the service center has told me that the mother board has to be changed but from last 20 days they are not responding the calls and if I am going there they have the same answer as we have not yet received the motherboard and are also saying that you van take handset of other company if yoou have any issues with the service of samsung.


        This means SAMSUNG is not intrested to serve there customers.

        Pls suggest me what should I do

        My id:[protected]@rediff.com
        Aug 13, 2020
        Complaint marked as Resolved 
        Evan I have purchased a samsung Galaxy S and the same problem of motherboard is been said to me.Its been around 45 days no reply is given yet
        -Amit Thakral
        amit.[protected]@yahoo.com
        Dear sir,
        My name is sunil verma i have purchase samsung core prime on 14 feb 2015 but within 3days mobile started getting hang so I been to Samsung Gallery (Gathkopar, Mumbai) to replace my Mobile Phone but they refused it.
        i want my phone to be get replaced ASAP.

        So please look into this matter and need your positive feedback on this.

        Thanks & Regards
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          Fritzon Dcosta
          from Bengaluru, Karnataka
          Sep 21, 2011
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          Address: Bangalore, Karnataka

          As I was boarding a bus from ShivajiNagar, my Cell phone SAMSUNG SGH 335 with BSNL number [protected] was stolen in the rush on 21 September 2011
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            P
            Preetypreeti29
            from Mumbai, Maharashtra
            Sep 21, 2011
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra

            Its been just few months that I have bought Samsung Tab on my Husbands birthday April 2011. For few days it performed well however the iritation started when it started acting weird.

            Its doesnt get charged properly. Sometimes it shows fully charged however once we start operating the application it shows battery less than 3% and cannot perform the task.,

            I have bought this product from VIjay Sales (Kalyan). We showed this tab in various authorised service centre of samsung however the problem is still unresolved.

            Looking forward for quick guidance as this is losing my trust on your products.

            You may contact me via email at preeti.[protected]@hdfcbank.com or [protected]@gmail.com
            Aug 13, 2020
            Complaint marked as Resolved 

            Samsung Galaxy Tab — no communication with the service centre

            no communication with the service centre
            given the mobile phone for the last 12 days no report for the progress
            moreover, i m heading to the consumer court for a complaint if no further clearification is given
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              krishan kumar narula
              from PINJORE, Haryana
              Sep 21, 2011
              Resolved
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              Resolved

              Address: Panchkula, Haryana

              Res. SIR/ MAM ,

              Myself Krishan Kumar R/o # 326/B3 Shiv Shakti colony nalagarh Road Pinjore

              Sir I purchased a 32'' Samsung led T,V (UAC5000) from Samsung Plaza chandigarh CASH MEMO no DKR-2582 Dated[protected]

              Sir I face problem in Hard disk of above given model t.v from last around 45 days
              i complaint to your coustmer care executive on toll free no[protected]with refrence no [protected] dated[protected] i call them so many times but i has not got any satisfactory responce from your side

              sir because my T,V is in warantty period so please solve my probem as soon as possible

              With Regards

              Krishan kumar narula
              # 326/B3 Shiv Shakti colony
              nalagarh Road Pinjore
              Distt Panchkula (haryana)
              134102
              Contact no
              [protected]
              [protected]
              [protected]@yahoo.com
              Aug 13, 2020
              Complaint marked as Resolved 
              Res, sir

              I am very thankful for your quick service and efficient work

              AND Again thanks and I will be always stand with SAMSUNG in FUTURE

              THANKS A LOT
              good job
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                G
                G.L. Asawa
                from Bengaluru, Karnataka
                Sep 20, 2011
                Resolved
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                Address: Mathura, Uttar Pradesh

                The lower compartment is not cooling while the upper compartment (deep fridger) is working satisfactorily.Even the relay was also changed. It worked for 3-4 days with new relay but, again, I have the same problem.

                Pl. do theneedful immediately.

                My e-mail ID is [protected]@iitr.ernet.in
                My mobile number is [protected]
                Landline number:[protected]Res.)/ 250722 (Off)
                Address: Directors' residence no. 2, GLA University, 17 km stone, Delhi - Mathura Road, Mathura - 281 406.(Mathura
                Aug 13, 2020
                Complaint marked as Resolved 

                Samsung Refrigerator — DEEP FRIDGE NOT WORKING

                THE NEW REFRIGERATOR PURCHASED IN THE MONTH OF MAY, IS FAILING EVERY MONTH. THE LOCAL SERVICE CENTER IS ATTENDING TWO DAYS AFTER COMPLAINT. EVERY TIME THE TIMER IS FAILING, WHICH TAKES A WEEKS TIME TO COME TO THE SERVICE CENTER & THEN REPLACED.
                THIS WILL CONTINUE TILL THE WARRANTED PERIOD, AFTER THAT , I WILL HAVE TO PAY FOR EACH REPAIR.THE COMPANY IS IS NOT IN A MOOD TO REPLACE IT.
                MANISH KUMAR DAS.
                e mail: [protected]@yahoo.co.in

                Samsung / Refrigerator — Lower compartment not cooling

                The lower compartment of the refrigeretor is not cooling even after replacing relay. pl. do the needful.
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                  P
                  pratk30
                  from Indore, Madhya Pradesh
                  Sep 20, 2011
                  Resolved
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                  Address: Gwalior, Madhya Pradesh

                  Sir,
                  my mobile have two problem. One of them that it is not supported micro sd card and my mobile is in under warranty process. I brought it in June month.
                  and also it is not able to support any samsung PC SUITE.
                  So, please thinking on my problem and give a solution to sort out my problem..............
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    P
                    pratikd909
                    from Mumbai, Maharashtra
                    Sep 19, 2011
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                    Address: Gujarat

                    BISg103Everyday Introducing the new line of Samsung notebook computers, built to affordably handle work, play or whatever your everyday brings.Notebook With a sleek, lightweight body and extended battery life, the Samsung Notebook series will keep you connected while you're on the go. Class-leading craftsmanship and an array of vibrant color options ensure that you look as smart as you feel.E-mail us [protected]@gmail.com
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                      S
                      salam ansari
                      from Mumbai, Maharashtra
                      Sep 18, 2011
                      Resolved
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                      Address: New Delhi, Delhi

                      mere 2nd complaint
                      sir,
                      mene 15/9/2011 ko samsung ka GT-C3222 lia Rs.3700
                      shop:fone zone nxt
                      address is:H.O. G-34,Vikas surya mall manglam palace m2k,sec-3 rohini B.o.G9,aggarwal city plaza M2K,sec,3 rohiniB.O.630,mukharjee nagar,delhi
                      PH.47541075,[protected]
                      sir mene shop keeper se bola tha mujhe net ke perpase se cell lena hai magar use mujhe eh phone dikhaya or bola eh phone hang nhi gote nokia ka hang hota hai or in me net bhi shi chalta hai magar jab me use kar raha hu to to is phone se bahot slow speed aa rahi hai mujhe shop keeper ne is phone ke baare me adhi adhuri information di
                      or galat information di sir aap se bas itna iltija hai ki aap mujhe mera phone change kar war dijiye pls mujhe net ke lia phone lena hai or is me net bahot slow chalta hai koi application or game instal nhi hoti big size wali is ki limite hai 300kb only baaki nokia me hum 1mb ya us se jada size wali instal kar lete hai magar is me nhi hota please sir aap kuch kijiye
                      thanks
                      +1 photos
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        K
                        KalyanV
                        from Mumbai, Maharashtra
                        Sep 17, 2011
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                        Address: Chennai, Tamil Nadu

                        I bought a double door refrigerator about 2 years back, which went faulty last month around 27th August. A compliant was registered through Toll Free # 30308282 and obtained Service Ticket # [protected]. Their appointed technician visited home and diagonized fault of Compressor and said that this will get rectified within a week. A week afterwards and till today whenver we call, their standard answer is "new compressor yet to be sourced". At times when we call and provide the service ticket number, the telephone line is getting disconnected automatically. Between 27/08 to till date, i would have called atleast 50 times and no response being provided. With this compliant I wish to recommend general public not to buy or think 1000 times before buying Samsung Refrigerator. Let you be not another scapgoat of buying Samsung products.

                        Kalyan V
                        +91 [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          dharmeshsoni71
                          from Mumbai, Maharashtra
                          Sep 17, 2011
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                          Address: Mumbai City, Maharashtra

                          i have purchased a samsung mobile CDMA on 25/3/2011 in just six months my phones cut key was not working i reached to the neariest service station name PHONE CITY authorised service center near princess street at 5/9/2011at your service center employes told me that your phone will get repaird in 3 days after 3daythey told me that your mother board has got courropt so it will take some days aprrox 6 but still i hav not got my cellphone back its 12 days approx i had recived the sms from samsung company that ur parts has delivered i called at the service center they told me it will take time 2days or 3 days they r just playing around who is responsible for that. company is good but the service centre is not proper please help me samsung service center no is [protected]
                          Samsung India customer support has been notified about the posted complaint.
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                            gm-vinoth
                            from Gurgaon, Haryana
                            Sep 16, 2011
                            Resolved
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                            Resolved

                            Address: Madurai, Tamil Nadu

                            I bought a mobile phone with a feature used to browse Internet from PC using dial up network method. The software and driver used for this is obtained from the Samsung mobile link http://www.samsung.com/in/consumer/mobile-phone/mobile-phone/dual-sim-phone/GT-E...
                            The Samsung Kies, PC Sync is able to detect the phone and lists the phone contacts, images, and videos from both the phone memory and memory card (micro SD 2GB).
                            For connecting internet the driver software also provided in the name of Internet Connection Manager, Tethering but it could not connect the internet.
                            I checked all the things such as data cable, mobile network, and worked with different operating system as they mentioned Windows XP and Windows 7 but it's not working.

                            The cable is good by checking with another phone that is Samung corby GT-S3653 and it is able to do dial up network.

                            In the manual they have not specified proper data cable accessories and also not included with the pack.

                            According to me the Samsung company is not providing proper driver software for the mobile phones working environment. As a technical means the driver is not supporting usb composite devices that is able to access expandable storage (memory card) and phone internal modem.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            sir,
                            Samsung hero gte2232 can access internet on pc.please reply me.
                            Can't make Dial up network.. still I'm trying, because the firmware or driver released for this mobile is in beta version.. we "the customer" have to take part the testing work by paying money..
                            I am also facing the same problem... I have written a mail to customer care but no response...

                            I bought a mobile phone with a feature used to browse Internet from PC using dial up network method. The software and driver used for this is obtained from the Samsung mobile link http://www.samsung.com/in/consumer/mobile-phone/mobile-phone/dual-sim-phone/GT-E...
                            The Samsung Kies, PC Sync is able to detect the phone and lists the phone contacts, images, and videos from both the phone memory and memory card (micro SD 2GB).
                            For connecting internet the driver software also provided in the name of Internet Connection Manager, Tethering but it could not connect the internet.
                            I checked all the things such as data cable, mobile network, and worked with different operating system as they mentioned Windows XP and Windows 7 but it's not working.

                            The cable is good by checking with another phone that is Samung corby GT-S3653 and it is able to do dial up network.

                            In the manual they have not specified proper data cable accessories and also not included with the pack.

                            According to me the Samsung company is not providing proper driver software for the mobile phones working environment. As a technical means the driver is not supporting usb composite devices that is able to access expandable storage (memory card) and phone internal modem.
                            I bought the samsung E2232 and facing the same problem for the connecting the dialup connection, and try for many times but could not resolve
                            THE SAME THING IS DONE WITH MY SIDE

                            AS I HAD DONE A LOT TO CONNECT LAPTOP WITH MY MOBILE HERO GTE 2232 FOR NET CONNECTION

                            BUT I AM UNABLE TO CONNECT IT AS A MODEM

                            ON ASKING TO SAMSUNG SERVICE "" THEY TOLD THAT IT CAN, T BE CONNECT AS MODEM FOR NET PURPOSE""

                            BUT THE DEALER OF BIG FIRM "" BIG BAJAAR"" TOLD ME THAT IT WILL BE CONNECTED TO UR LAPTOP

                            I HAD ASKED FOR THIS EVERYONE TO WHOM I CAN, , ,

                            NOW I THINK I SHOULD ASK IT FROM """""CONSUMER COURT"""

                            IN THAT MUCH PRICE I CAN BUY A NICE HANDSET OF OTHER COMPANY... I AM VERY MUCH DEPRESSED OF SAMSUNG THIS TIME...



                            IF THERE IS ANY TECHNIQUE FOR NET CONNECTION IN LAPTOP TO MOBILE IN HERO GTE 2232

                            THEN INFORM ME

                            [protected]@ymail.com
                            [protected]
                            14/12/2011


                            thanks
                            IN SAM SUNG HERO GT-E2232 HAVE NO BUDDY OR NIMBUS DOWNLOADING WHY?
                            THE SAME THING IS DONE WITH MY SIDE

                            AS I HAD DONE A LOT TO CONNECT LAPTOP WITH MY MOBILE HERO GTE 2232 FOR NET CONNECTION

                            BUT I AM UNABLE TO CONNECT IT AS A MODEM

                            ON ASKING TO SAMSUNG SERVICE "" THEY TOLD THAT IT CAN, T BE CONNECT AS MODEM FOR NET PURPOSE""

                            BUT THE DEALER OF BIG FIRM "" BIG BAJAAR"" TOLD ME THAT IT WILL BE CONNECTED TO UR LAPTOP

                            I HAD ASKED FOR THIS EVERYONE TO WHOM I CAN, , ,

                            NOW I THINK I SHOULD ASK IT FROM """""CONSUMER COURT"""

                            IN THAT MUCH PRICE I CAN BUY A NICE HANDSET OF OTHER COMPANY... I AM VERY MUCH DEPRESSED OF SAMSUNG THIS TIME...



                            IF THERE IS ANY TECHNIQUE FOR NET CONNECTION IN LAPTOP TO MOBILE IN HERO GTE 2232

                            THEN INFORM ME
                            sk azharuddin
                            [protected]
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                              S
                              Soumen karmakar
                              from KOLKATA, West Bengal
                              Sep 16, 2011
                              Resolved
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                              Resolved

                              Address: South 24 Parganas, West Bengal

                              Samsung Complain No. [protected] Date:- 16/09/2011

                              Customer Name : Soumen karmakar[protected]

                              Date of purchase & Dealer :- 23/06/2011 from Anandomela, Gariahat, Kolkata-700026.
                              Bill No. 6531.

                              Repaired :- 3 times till date. Still problem persist.

                              Service Center :- Divine Electro Solutions, 377/4 Prince Anwar shsh Road, Kolkata-68
                              Phone:[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                N
                                nitin namdeo
                                from Mumbai, Maharashtra
                                Sep 15, 2011
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                                Address: Mumbai City, Maharashtra

                                Hello there,

                                My name Nitin, I have bought a “Samsung LCD LA40B550” from Vijay Sales on 28th Sep 2009.
                                We observe some issue in TV sometime in August 2011 and did complain on 29th August with Vijay Sales (complaint no. 1108B292872) and Samsung (Complaint no. [protected]) as well. One technician from Samsung attended complaint on 3rd Sep 2011 and told us there is some issue in mother board he has taken the model no and told us to get back to us with product price within 2-3 days.
                                We have not heard back from that day. We did regular follow up with Vijay Sales and Samsung both.
                                Today on 15th Sep 2011 when I have done follow up with Samsung they told us small part is not available and we need to replace the entire panel, which will cost us around Rs. 30,000.00.
                                Now I want to complain about the product quality Samsung is selling in market. Rs. 60K product is not working 2years. What is the value for money they are providing to the customer?
                                I need your help to replace the faulty product and also give a lesson not to play with consumers hard earn money.

                                Please let me know how can I proceed with my complaint.

                                Thanks
                                Nitin namdeo
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                                  Sanjay.choudhary009
                                  from Mumbai, Maharashtra
                                  Sep 14, 2011
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh

                                  Dear Sir ,I hav Purcahsed a 1 ton window Ac (Model No.AWT12FKAXTL) frm M/s Samsung india electronics pvt ltd, Delhi BR,W/H.19/1.Nanglipuna behind kapoordiesel garage, GT karnal road delhi -36,
                                  in 9Aug 2007 against invoice no.R1922.
                                  i am living in modinagar , so i use this product in modinagar , & My near samsung service center in Ghaziabad.
                                  1. this is defected AC . AC is not proper worknig in the 1 st day.
                                  2 I was companit in samsung service center in the 1 st day.that time samsung engenier was visit in my home & he told me , Ke AC ka compraiser kharab hai. OR ac ko service center le jana padega.uske baad vo AC kabhi thik he nahe hua. or aaj bhi last 2 month se ghaziabd service center mai he .
                                  Againt this AC i hav paid Approx Rs.6000 to samsung service center for compraiser gas reifeling.
                                  I am very disappointed against this AC since last 3.5 year. I am not understand wat can i do. before 2 month back my Ac In service center ghaziabad. he is not replace the my AC.I am doing daily call to service center . but he is saying for wait, Kindly request to you plz solve this problem.
                                  Thanks & Regards
                                  Sanjay choudhary
                                  Fafrana road , Nala par Dharam puri , Modinagar

                                  Email ID- sanjay.[protected]@yahoo.in
                                  Mobile No- [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Thanks, for your reply.
                                  Dear Sir, After login this cmplaints here, Same day I have recived a phone call frm Samsung electronics ( Mr Rajan sharma )regarding AC complaint.
                                  He was assured me same day, he will do the replace AC or otherwise give me full ac amount refund me in next 15 days & On 5 sep 2011 samsung executive was come in my home for collect the AC bill copy.
                                  Now 37 days is left, any body not receiving my phone in samsung ghaziabad office. I am not under stand, what can i do..
                                  Plz reply.
                                  Thanks
                                  Sanjay choudhary
                                  Mobile - [protected]
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                                    dr.nitinhend
                                    from Angamali, Kerala
                                    Sep 14, 2011
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                                    Address: South 24 Parganas, West Bengal

                                    we have brought samsung lcd tv model-22D450 from anand and company electronics pvt ltd (www.capitalelectronics.com) on 20/05/2011 in the name of Dr. Priyanka Bhattacharya. After few days two vertical lines appeared on the screen. we lodged complaint on 29/07/2011 over phone (samsung service[protected].they give complaint no. [protected]. Their servicemen visited twice with no effect till today.we hope you will take necessary steps to look over this matter and maintain the goodwill of your company.
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                                      ppagrawal
                                      from Chennai, Tamil Nadu
                                      Sep 14, 2011
                                      Resolved
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                                      Resolved

                                      Address: Raigad, Maharashtra

                                      I have purchased Samsung Galxy S2 hand set on 01.08.11 from one of Samsung authorized dealer at Vashi (Navi Mumbai).



                                      On 05.09.11 morning all of a sudden I found that there is no display in the handset.



                                      I have taken this hand set to your nearest service centre (Sri Sai Enterprises) at Vashi, they informed me that there is some inside crack in bottom side & informed although it is not your fault but as per Samsung policy you require to pay for change of this crack part i.e. display screen, however he will confirm from Samsung & revert.



                                      As per instruction from service centre this hand set is submitted to service Centre vide their work order no. 9056 dt. 06.09.11.



                                      I have registered my complain to Samsung customer care no.[protected] & they have given my complain no.[protected].



                                      Then after I have spoken to Mr.Madhusudan of service centre person on his cell no. [protected] on the subject but he informed me that as per policy of Samsung you require to pay for display screen whether it is your fault or not.



                                      Again I called to customer care & they have given me area service Manager Name – Mr. Anand Parker cell no. [protected]. Today when I called him he taken service centre person on conference and during the conference it was confirmed that there is no out side damage only inside small cracks is observed. After the conference call he informed me that whether damage is from inside or outside you require to pay for change of parts irrespective of manufacturing defect.



                                      This statement is very surprise from Samsung Area service Manager. It shows their poor commitments to customer satisfaction & cheating attitude.



                                      I
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        sameer24091973
                                        from Bengaluru, Karnataka
                                        Sep 14, 2011
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                                        Resolved

                                        Address: Rajasthan

                                        Sir

                                        I Have Samsung Washing Maching WT6500 5.5kg. It is out of warrenty period. So, We call a person who has given adv. on news paper. His Name is Pradeep Sharma and cell no. is [protected], [protected].
                                        Last one month back he came and open the maching and asked us that spiner morter and spiner drum damaged so we have to purchase it as maching is too old we cannot get original new parts so by back machine parts he will purchase for and he taken 1000/- Rs for it.He assure that with is 3 days he will complete the job. but he never come back.
                                        I continuesly calling to him. He is daily telling to come today or tomorrow but still he not come.

                                        What I can do? I have no written avidance that I had given Rupee. Suggest.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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