Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11175
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 783

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tharun Halpani
from Madanapalle, Andhra Pradesh
Report
Copy

group messages, facebook application and high resolution images

Address:Chittoor, Andhra Pradesh

1.i am unable to send group messages
although i created callergroups in my samsung chat 335
i is saying ERROR SENDING MESSAGE
i recently consulted samsung care they just updated the phones software for somedays it worked properly after somedays the problem was again repeated again i consulted to samsung care they said just that they are help less

2.i downloaded the facebook application saperately and when...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
N Rajendra Prasad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE PROBLEM

Address:Andhra Pradesh

Dear sir
I purchase the Samsung Galaxy S II I 9100 on 08.06.2011 bill no [protected], Serial No R2FB50481 4V ([protected]) the very next day when im using the mobile the instrument was very heat sudenly 18.07.2011 the mobile phone dead i went Samsung service centre 1-7-298,303 Shop No 1/ B,I Secunderabad 500003 contact center[protected]) the mobile instrument taken after 15 days from service center as on now ie 08.08.2011...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RK sharma 1190
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not repair camera by service centre

Address:Faridabad, Haryana

white screen only

01 month ago i give my camera PL120 for repair in okhala
service centre (delhi) complain work order no. is M11G2013.
this camera i bought on dated 15th may from faridabad
and allready in the warranty period.
but this camera after 01 months
not repair by the service centre they reply only that the part not available.

sl. no. of camera is 8703c90b301409jbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghavendra.the great
from Mumbai, Maharashtra
Report
Copy

leakage in outlet pipe

Address:Mumbai City, Maharashtra

When the draining starts the machine starts leaking near the joining of the outlet pipe;And again while spining and drying wenever there is a requirement for letting off water the leakage starts; Earlier also complaint was lodged few months back Your service engineer came and inspected and told he would sent someone for repair and vanished for ever; your service centre is unwilling tolisten to our problem;We request to sent the mechanic after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
taurianashish
from Mumbai, Maharashtra
Report
Copy

Bad Product Delivery and Worst Handling of Complaint

Address:Thane, Maharashtra

I recently purchased a LCD TV from Thailand with Bill and warranty card of it(not international warranty card, which I never knew comes for TV also, though I knew for Laptop and Camera).

I purchased this on 22nd March 2011 from Bangkok and found that TV went off in July 2011, just in 3 months. I called on Samsung Engineers (ColorTrek Services) and they asked for documents which I produced. Engineer said they will get the part...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hyd.devendra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lower Portion not working

Address:Hyderabad, Andhra Pradesh

Dear Sir,

Our Samsung Double Door Refrigerator Model Silver Nano was not working properly. Though the Freezer (Upper) Portion was all fine there was no cooling in lower portion. Upon calling Just Dial an official from M/s Cool Way, Shop No. 286, LIC Colony, Mehdipatnam, Hyderabad called us and came next day. After inspecting the unit he changed one fan and thermostate and charged Rs1800/=. We were told to start the refrigerator...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
arijitb1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sound box problem

Address:Mumbai Suburban, Maharashtra

Dear Sir / Madam,

I purchsed a Samsung LCD 32 inch TV (code LA32B450) on 27.01.2010 from Vijay Sales, Borivili, Mumbai against invoice no. 06-BR01-10SIAOUF 118.

The TV had a problem in the sound box after 10 months in service and when we contacted the authorised agent, Abhinav Enterprises, Goregaon (WEST), Mumbai, they sent their representative to check in the 1st week of Jan 2011. At that time, the warranty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha Mukherjee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting any response from the samsung service centre

Address:Bhopal, Madhya Pradesh

i had purchased a samsung nano mobile, model no.- (GT-S3370) about 11 months ago. my mobile has a touch screen but few days back it suddenly stopped working. its touch pad had stopped working. now i took it to the samsung service centre where they told me that its motherboard has to be changed. instead of repairing it they are telling me to pay 3000 Rs. inspite of having under warranty.
i also showed them the original bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajendra G Prasad
from Mumbai, Maharashtra
Report
Copy

Lost Mobile Handset on 2nd August 2011 in Taxi

Address:Bangalore, Karnataka

Hi Sir

I'm Rajendra Prasad G lost my cellphone Samsung S8300 Ultra Touch phone (Serial No of Handset;[protected]) Noble Black Top Handy on 2nd August 2011 in Tata Indica Cab on my way to home from Maratha Halli to Hebbal Junction between I got down near Manyata tech park.Please Help me in recovering my handset at the earliest .Thanks

Regards
Rajendra Prasad G
+91-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tarini Mohapatra
from Lucknow, Uttar Pradesh
Report
Copy

WORST AFTER SALES SERVICE

Address:Khordha, Odisha

I HAD PURCHASED B7722 IN OCTOBER, 2010. BUT AFTER 3 MONTHS MY PHONE STARTED SHOWING VARIOUS PROBLEMS LIKE HANGING, AUTO SWITCH OFF & ON, SOFT KEY PAD NOT WORKING. I HAVE BEEN TO THEIR SERVICE CENTERS ALMOST FIVE TIMES. BUT NO RESULT IS COMING OUT. I ASKED THE SERVICE CENTRE TO PAY MY MONEY BACK BUT THEY TOLD THAT IT CAN NOT BE DONE. IF SAMSUNG WILL NOT LOOK INTO THIS MATTER I WILL BE COMPELLED TO TAKE THE SHELTER OF LAW....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
junaidhashmi
from Mumbai, Maharashtra
Report
Copy

poor after sales service

Address:Central Delhi, Delhi

complaint no.[protected]
i lodged a complaint at samsung customer care on 2nd august regarding ineffective cooling of my ac and requested them to send somebody between 9am to 1 pm.Next day an engineer visited at around 2 pm and told me to buy coil cleaning chemical from outside and he will visit next day.i again requested him to ensure to visit between 9-1..Next day i called him and he told me that he will visit at 12.Then when again...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
M
murlirao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV blast

Address:Korba, Chhattisgarh

I have purchased a 29" Samsung flatron T.V. in the year 2005 and in the case of accident on my house of the date.27.07.2011 is t.v has suddenly blast and burn to my house all of furniture, computer, Home theater, other etc items are completely damage after tommarrow. I Submit my Complaint Detail in Samsung Service Center On Toll Free No.[protected] My Comlaint NO. is [protected] on Dated 28 of July 2011 but i Didn't Rec and resposnce...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit_kaushik02
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not working/Pathetic Customer support

Address:Pune, Maharashtra

Dears,

I bought samsung Mobile(Wave 533) from haryana in Dec2010 and I am living in Pune.
After 5 months from June onwards mobile start giving problems sometime it hangs,charging stops in between though charging sign always blink even it is not plugged to charger.
After showing to samsung Support they told me Motherboard needs to be replaced and took my mobile.Turnaround time is 7 days but after inquiring they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shobhitgupta.02
from Bengaluru, Karnataka
Report
Copy

hang-up problem

I purchased Samsung Galaxy S on date 19/03/2011 from Croma, kormangala, Bangalore store.
After 15-20 days one day when i used handsfree comes with cellphone, they were not functioning well. As from that i was unable to pick up any incoming call, also other caller was not able to hear my voice.
When i went to croma store with this information, they forwarded me to Samsung service center. In Samsung service center they diagnosed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hasanfauwad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Service getting from Samsung

Address:South Delhi, Delhi

Hello all,


I bought a Samsung Mobile phone (Model No.-Galaxy-551) in 6 Feb'11. After 1month the upper touch was not working & after some time phone get off & on automatically without pushing power button. I visited Samsung care Benagawar Road, Swaroop Nagar, Kanpur in June month but after 15 days I didn’t received any exact resolution as deficiency in mother-board so they told me it will take more time...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pal_sk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung microwave oven Complaints on repairing

Address:Maharashtra

I had purchased Samsung Microwave oven ( model no: C 103FL ) on 19.08.2006. Suddenly problems started in the control panel last month. Display in the panel was found to be irratic and erroneous. Complaint was lodged on 23rd July'2011 with complaint no. [protected]. Service Engineer / Technician attended the Microwave oven on the same day and detected that the pad inside the power control panel was bad and required to be changed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dinesh0011
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In activeness of your service center regarding purchase of a Micro-oven Model No. Samsung CE1041DFB

Address:North 24 Parganas, West Bengal

Dear Sir,
Subject: In activeness of your service center regarding purchase of a Micro-oven Model No. Samsung CE-1041DFB/XTL.CONV.MWO from M/S Great Eastern Appliences Pvt.Ltd. under Cash Memo No. [protected] on dated: 21.12.2010.

The above make and brand Micro-oven was parched by me as per above details even I was advised by my other friends that the Micro-oven of the above brand is of no work and they don’t care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atma0048
from Fatehabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MANUFACTURING DEFECT

Address:Haryana

I HAD PURCHASED ONE SAMSUNG C3222 DUAL SIM MOBILE PHONE FROM "THE WORLD MOBILE" LUDHIANA.THE BILL NO. IS 2025 DATED[protected]. SOON AFTER PURCHASE THE SET GOES FAULTY AND SHOWED CHARGING STATE WHILE NO CHARGER WAS PLOGGED IN AND SOON THE BATTERY WAS FULLY DISCHARGED. I CONTACTED LOCAL SAMSUNG CUSTOMER CARE AND THEY REPAIRED IT AFTER TWO DAYS. AGAIN AFTER SOME TIME THE SAME PROBLEM REAPPERED AND AGAIN THE CARE CENTRE REPAIRED AFTER...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manish_iimt09
from Delhi, Delhi
Report
Copy

service

Address:South Delhi, Delhi

my samsung mobile handset ,model no.wave-2(8530),IMEI/ESN NO.-355082/04/251857/8,bought from kukreja teleplanet,new delhi.My complaint is that i have given my set for lcd replacement to the lakshya which is authorised service partner of samsung handsets,whose contact no.[protected],address-230,2 nd floor,shuk lal market,near madhuban chowk ,pitampura,new delhi-110034.The centre have been misleading for the delivery of my hand set by date...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sumanlal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new washing machine door not closing

Address:Gandhinagar, Gujarat

BP No.[protected]
Absolutely ridiculous services. pathetic i don't have anything more to say about the service part on the washing machine from samsung. My second complaint in the last 2 months. you get a call saying that the service engineer would be visiting you and also you receive a sms showing the date but not the time. They only confirm the timing on the telephone and nobody shows up but expect you to leave all your work...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy