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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 779

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A
Abhishek Mishra
from Biaora, Madhya Pradesh
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Washing Machine Problem

Address:Visakhapatnam, Andhra Pradesh

We bought a samsung washing machine on october 14 2009.we got 2 years of wa
rranty.model number is WA85VPNEC/XTL.Product serial number is W1085ZCS80033
9'M'.Last year in october we started getting problems.initially it stopped
taking in water,we called up samsung and the repairman changed the board on
the top.After that it started making alot of noise,so they told us to give
it for servicing but...
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L
love kansal
from Mumbai, Maharashtra
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Poor Battery Backup

Address:Gautam Buddha Nagar, Uttar Pradesh

I purchase Galaxy Pop in July. It has very very poor battery backup. I charged the phone full in morning but till 2-3 pm it is fully discharged. Even its standby time is only 6-7 hours. What to do with this issue.??...
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S
shubhamagrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE CENTER COMPLAINT

Address:Aligarh, Uttar Pradesh

DEAR SIR,


I M PURCHASE SAMSUNG MOBILE FOR DEALER MOBILE NAME SAMSUNG CHAT WIFI DATE[protected] NOW THIS TIME FOR WARANTY PERIOD SIR THIS THIS TIME PROBLEM FOR THIS SET MOISTURE, BATTERY AND SOUND PROBLEM FOR I M GOING THE SERVICE CENTER AND TALKING MANAGER SIR FOR PROBLEM THIS TIME SET FOR MOISTURE, SOUND AND BATTERY FOR TALKING MANAGER M.K KHAN FOR NOT PROVIDE THE COMPANY WARANTTY MOISTURE ,SOUND AND BATTERY...
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S
Subudhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monitor complaint

Address:Cuttack, Odisha

To,
The Customer Care Division head
Samsung India
India

Subject: Complaint pending for TFT Monitor Since 4th January 2011

Sir,

I am writing you this letter in regard to a Samsung TFT 19" Monitor model No - 8336N plus having a Serial No.CM19HPGZ103297,Model Code - LS19CMYKANAL,Manufacture January 2010, which I purchased date 23-jan-2010, invoice no - AC/R1/2162/09-1 through...
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R
rafiut
from Talcher, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection problem with PC studio

Address:Malappuram, Kerala

I have a Samsung E 3213 mobile.I bought it to use 3G internet in my laptop.But I am unable to connect my laptop with this mobile using PC studio 7 and NPS.When connecting it ,it says "Unaothorised model ". Please help me to cnnect my mobile with laptop to use internet. Samsung people, Why you people are producing such HSDPA handsets if it is not usable to connect internet. It is cheating.

Muhammed rafi
Mob:...
+1 photos
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D
divaker
from Shahabad, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement handset

Address:Ambala, Haryana

DATE 3-9-2011
TO

SAMSUNG MOBILE
INDIA

SIR

I AM PURCHASEING YOUR NEW HAND SET SAMSUNG GALAXY S2 WORTH RS 30OOO. 00 FROM YOUR SAMSUNG MOBILE PRIVILAGE PARTNER` " EXCELLENT" AMBALA CANTT, BILL NO. 16747 DT. 25.7.2011. Emi.no. [protected].

Sir i getting many problems in my mobil

sensor not wrokingbr...
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S
sureshbhaskaran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE TV

Address:Hyderabad, Andhra Pradesh

Purchased a Led TV DS 5500 and it has some manufacturing defect on 14 th August 2011,the service engineer has told us that the the TV will be replaced within one week.Now one of the engineer has called us and informed that there is no stock available and this may take 15 days or else the money will be refunded.I want the TV to be replaced immediately as we have purchased the TV seeing the Brand Samsung.

Kindly do the needful.br...
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K
kamnasystems
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Low product life/quality

Address:West Bengal

I had bought a Samsung CLP 315 printer.The print quality has deteriorated and I had lodged a complaint at Samsung support number.The complaint was promptly attended but the diagnosis of the technician initially was that I needed to replace the toner cartridge.When I pointed out that it was showing 27%(for yellow which was the lowest as you can see in the attachment) he told me that I still would have to replace the same.The point that comes...
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M
Muddisareen
from Mumbai, Maharashtra
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handset problem

Address:Chandigarh, Chandigarh

hello sir!
i purchased a samsung wave 2 on july 26 2011 nd it wasnt a week dat i needed to upgrade its software..
another week again its software was updated...
nd within next 10 days its display screen started flickering nd i went to samsung care sec 18 d chandigarh
. dey askd me to handover the cell to them nd they told me that they will let me know d problem on phone.
i got a call from dthem in evening...
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S
srikanth - R
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not accepting warranty period mobile

Address:Tamil Nadu

i purchase a mobile phone from samsung dealer in coimbatore on 6 th june 2010 my mobile model is E2130 (gsm) on 15 th december2010 my mobile phone did not work and its condition is only displaying sumsung words not working did not go to the next level . so i went to the sumsung service center named (ASIA ELECTRONICS 162 , thiruvenkataswamy Road (W) R.S .Puram coimbatore - 641002 ) they accept my mobile to service and tell that this phone's...
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pv2201
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not coming for the repairing since last few days

Address:Hyderabad, Andhra Pradesh

Now this is too much. Everyday i have to call 2-3 times to the customer service center. But still no one take any action. Today i have called them 5 times. Now they told me that they didn't have the parts & will come after 15 days. If I buy a new washing machine then I will get it within 1 day, then why should I wait 15 days for one part? Is it the service? Samsung have to close this so called "customer service center",...
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S
Shankar Asrani
from Jaipur, Rajasthan
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totally off twice after repairing from service center of samsung

Address:Agra, Uttar Pradesh

I had purchased the Chat 322 on[protected], from SHIV AGENCIES AGRA, After two months it was switched of automatically, I get it repaired from samsung Authorized service center ELECTRONIC PEOPLE, 2nd floor, city plaza, shah makt. Agra. Again after 15 days it was switched of automatically. I given the set to the above said same service center on 16-8-11. He told to come after 7 days. but the shop was closed since 10 days. no one is telling...
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D
drvibhore
from Delhi, Delhi
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SAMSUNG BLUETOOTH HEADSET HM1000, A

Address:South West Delhi, Delhi

I WAS SOLD THIS HEADSET SAYING THAT IT IS BETTER FROM THE REST ONLY 20 DAYS BACK. I AM DISAPPOINTED TO SEE THAT THE EARPIECE ATTACHMENT IS SO WEAK FROM THE MAINSET THAT THE WIRES GOT TWISTED AND BROKE. THE SERVICE CENTER GUY SAYS NOTHING COULD BE DONE ABOUT IT. ONE SOULD'VE KEPT IT PROPERLY.
NOW, I AM A WELL EDUCATED GUY WHO LIKES TO TAKE CARE OF HIS STUFF. BUT THIS THING WAS WAY TO FRAGILE FOR A NORMAL HANDELING. I'VE BEEN...
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C
cvmanoj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non availability of spares and non responsive service centres

Address:Andhra Pradesh

I have got samsung galaxy ace s5830 recently. suddenly the receiver stopped working while i was on a call. I m not able to hear incoming voice. I have given the order to all the service centres in hyderabad(mainly M.G.Road secunderabad, Ameerpet, Basheerbagh and kukatpally centres) on august 13th and still they say that the receiver speaker is not in stock and doesn't even know when it is available. they say i can't even replace...
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V
vipulbhai b modi
from Vadodara, Gujarat
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charger

Address:Bharuch, Gujarat

dear sir,

i will purchase the samsung mobile from anil electronics ankleshwar on 25/08/2011 model no c 3222. in that mobile charging the mobile without charger.and key guard automatic on after few seconds. so i want replaced the phone but shop owner cannot want to replaced the phone. so please do needful for this compaint. my mobile no is [protected]. email address pooja.[protected]@gmail.com...
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S
Surbhi Agarwal
from Bengaluru, Karnataka
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not working properly

hey...i have just got a new samsung chat c3222 around 24th august 2011..and there have been a frequent problem..that my messages are not sent from any of the sim..after restarting my ohone it sends just one message then it neither receives any message not it sends any messages..but if at the same time if i change my sim to another phone then it sends and delivers messages...and there is no network problem also..i always have to reset master...
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M
Matchless
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving 6 reminders to customer support but no solution/no reply

Address:Vadodara, Gujarat

sir,
I purchased C6712-duos last month. I have 4 different model(C 5212, C 3212 , B-5722, B-7722) of samsung dual sim mobiles in my family. In all four model of samsung mobile contact comes alphabetically while searching but in C6712 it doesn't come alphabetically. Moreover dictionary feature as like in B 5722, it doesn't work in C 6712.
Very strange becoz i wrote 6 times to their customer support email..but no soln....no...
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A
anugrah01
from Noida, Uttar Pradesh
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BAD EXPERIENCE WITH SAMSUNG CARE, RUDRAPUR

Address:Udham Singh Nagar, Uttarakhand

I Have submitted my handset (4 July 11) samsung wave s5753e in samsung care, rudrapur before 2 months, and they (Mr. Arun) me you will get your mobile with in 10 days. and when i went there after 10 days they gave another exuse and ther exuse is continue till now.

they told me You will receive your handset on 20 Aug.11 finally. and your handset is repaired and company has been send your handset.

but i did not...
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pv2201
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not coming for the repairing since last 5 days

Address:Hyderabad, Andhra Pradesh

I have raised the request for repairing our SAMSUNG WASHING MACHINE, MODEL NO.- WA82VSL on 27/08/2011, complain no. (BP no.) - [protected]. We got the answer that someone would come on Monday, but no one came on that day. Then we called again for reminding on that day, then he replied that now somebody would come on Tuesday. Nobody came on that day also.I again reminded to customer care on Tuesday, but didn't take any action. Then I have...
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S
sandip_vende
from Ahmedabad, Gujarat
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poor service at samsung authorised service center dhule

Address:Dhule, Maharashtra

Dear Sir,

This is to inform you that I have purchased my Samsung Mobile Model S5620 Monte from dealer M/s.Thakur and sons Dhule ,Maharashtra, on date 22/11/2010 and i had a problem with my mobile from last 2 months and because that i submitted my mobile to authorised service center of samsung mobile for 3 times for the same problem but at last they took 1 months to change it motherboard but till my mobile having same problem...
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