Samsung India Complaints & Reviews

sir;
i(sumit goel s/o ravinder, r/o 2373 t-20 bawana road narela delhi 40) have submitted my samsung digicam at sevice center of samsung at d19/1 okhla phase-1 new delhi20 on[protected].for repair of fault of barrel stuck and sound recording.after some days they call me sir your camera is repaired.but when i go there they do'nt seviced sound recording.they told me sir u wait for some time .after some time when i asked how much time u take.then again they told more 20minutes takes.after some time they told sir your camra is not repaired so come again when called.my work order no. is M11H2301.
i request u to take strict action againt them because after call me they donot give me my camera.it is not possible to me go again.my house is very far form it.
i will be very thankfull to u.

I am atchaya from peravurani,we have Samsung washing machine,it get fault before four months. my dad was complaining to vasanth & co pattukkotai.one person has come to my home and checked the faults.he went vasanth & co something register like Address and all details in note.another person saw the details and came to my home,he also checked and got Rs 2000 money from my dad for repair the washing machine but wahing machine is not working.my dad made call to that person he was not attending the call.my dad went to vasanth & co asked about these.they told that man is fraud.his name is palani akash.
even now it is not working.please find the solution.he was using ur shop name.please repair it soon

on the left hand side of the screen 1 vertical line is Vesalius.

dear sir, we had purchased a samsung laptop RV411, but its charging unit does not work, kindly reply or call me immediately. please note charging unit was working for one hour only & after that it fail.

I purchesed Samsung Mobile ( 5212) which price is 3800.00 from world time,the mobile Shop,sector-21, gandhinagar, gujarat-382021, on 27 July 2011. My complain is now Samsung Mobile announce Mansoon Gift offer if any person purchase Samsung Moblie he will get gift from company and they published this news in neswpapers like Dainik Bhaskar, Nav Bharat etc. but he couldn't provide that gift. my bill no. is 1854 dated 27/07/2011. Kindly take a action and replay.

from: mahesh bhatt
gandhinagar, gujarat,india.

I bought the samsung b519 cdma mobile on 05/09/2010.On 23rd Aug, 2011 , I went to the servicing centre of Danapur, Patna(VISHAL MEGA MART, AMRAPALI CINEMA, MAIN ROAD) .They did their job efficiently and my hardware problem solved very soon(auto on).But my software problem(displaying call logs) did not get solved that time. On 29th Aug, 2011 when I met with them, they told that concerned software has been uploaded in the mobile but still the problem is persisting.I did not take the mobile to look for further solution of my problem.I just want to knoe - Is it possible to have problem even after uploading of software.Please , answer me this only.
[protected]

My self Yogesh Jagam,had purchase samsung 32inch LCD TV(Sr No 12803PBS700386T,Model No LA32B550KIR) on 9th Jan 2011 from Famous Old TV Centre Thane.Right from first month i m continously facing problem with LCD Tv,its mode is automatically being change to PC mode and Volume is automatically changing also LED its blinking and Remote control is not being sense.TV goes in hang state not being detected by its buttons also.On calling Customer care muiltiple times service centre engg comes for visits and check it.Temporary problem gets clear for short time and repeats again.Its Back panel Mother board and Volume board is also being Change by Service centre Engg.still problem is not being Cleared.Now I Required Replacement of TV not repair, because it is beyond Repair.It is manufacturing fault.Kindly Provide replacement at earliest.

sir
my name is Chaitanya, i had given Samsung mobile model number sgh-i200 in the service center of Samsung but they destroy the display of the mobile and if i ask them they said that ,we will pay for it but the actually problem was net work.They are giving me the mobile in the wrong way .The actually rate of the mobile is RS:10,000/-to15,000/- but they rated the mobile as RS:7,500/- so please give me the same mobile or pay the correct rate of my mobile.

Hi,
I purchased a Samsung C3222 (IMEI No[protected] model mobile set on 13-Mar-2011 after 2months it got started hanging & on 26-Aug-11it got restart automatically repeatedly and I'm not able to use it. So I went to a Samsung authorized service center at Orissa/ Bhubaneswar. They told me that it will got repair on Monday(29-Aug) but when I communicate them now they told me they don't have availability of mother board so wait for another 10 to 15 days. What kind of service is this? Why should we use your product ? also they are not providing any standby how could we manage ? I never expected this type of service from the brand like Samsung. Please look into the matter & do the needful ASAP.

Thanks,
Pratap K Sahoo
[protected]

respected sir,
I purchased samsung GT B 7722 mobile on 15/06/11 and in June 11 it gets automatically switch-off and when we start camera it shows that camera failed.I lodged the complaint at service centre of malout near bus stand but they are saying that they are not having its main board(PB) with them and whenever they get it from HO they will inform me but after repeated requests thy have not called me yet.they have not done onile registration and other care centre of samsung consider it as out of warranty.Please guide me what to do.I request you to kindly get it replaced or do something from which the mobile seems to be new.
kanwaljeet singh
[protected]

Dear sir,

This complaint mainly looks on how the companies not looking on warranty options after they sold their items to the customers, Please look in to this matter seriously and avoid such incidents to help the customer , caught the victim in-front of the justice
I have purchased my mobile phones on 2010 November in saravana store with the warranty period up to 2011 , November,
Details about my mobile:
Actually my handset switched off without any reason , I felt that low battery and after it has been charged its not on, I take my mobile along with warranty card and reached the below mobile shop after got information from Samsung customer care, Siva communication ,Samsung authorized center ,1, karnam street, velachery main road, velachery - Chennai-600042, ph: 42021247 mail: sivacom.[protected]@gmail.com, After entered in to the shop i saw one customer talk with their shop service employee regarding his mobile phone, executive replied without any randomly quot for mobile set around 1500 rs, after saw that my hope in warranty card of my handset has been demolished, i gave my set for servicing on 20-08-11 , that moment they check and told it will cost around 400 rs , but i told them that warranty is also applicable , then why are you asking this much amount, then i left from the shop and call the person after a week and enquired about my set , that moment am really felt bad that he told me your set has been charged around 2,700 rs for servicing , am really disappointed and enquired that my exact cost of mobile phone is 6,000, then why u ask me this much amount, then he felt silent , i told him that no service needs for my cell, i will collect after this week , from this incident i clearly understand that shops are only looking behind their business not looking the customer satisfaction , i don't know what to do , but please take action against this shop and clearly watch that mentioned shop to prevent money borrowing from low class people

Hi Team,

I bought a new Samsung Microwave oven with Details given below.

Dealer Name : Shivshakti Electronics

Dealer Address : Near vaibhav talkies, Hadapsar Pune

Bill No : 3581

Purchase Date : 03-Aug-2011

Product Purchased : Samsung Microwave CE1041DFB

Amount Paid : 10,300.00

I havent recived the recipe book with this oven.

When I asked this to the dealer he said "We do not provide Samsung recipe book with this oven"

I wanted to know whether his True or False.

I believe in today's world, no company is selling their microwave owen without a recipe book.

Kindly look into this and deliver the same at my postal address as below.

My Name : Ramesh Varyani

My Address : 144 Tupe Lane, Vihar Chowk, Near Gandhi Chowk, Hadapsar Pune 411028

My Phone No [protected]


Regards,
Ramesh Varyani
[protected]

m not happy with samsung

I bought Samsung c3222 phone in feb 2011.After a month it started restarting.I went to Samsung service center 4 - 5 times and everytime a person from there says that they will repair my phone and to collect phone after 2-5 days.
But when i collect my phone it works good for 4-5 hours and again starts restarting.They just reset my phone.They dont do anything more than that.when they reset my phone it works well for some time and then same problem.Samsung should look into this problem and should fix problem or give compensation.

Regards,

Hitesh patel.

+91-[protected]

I have purchased a Samsung Wave 525 4 months ago.
Last month I got an issue with the headphone jack. Only left of the earphone was working. I tried different earphones but same problem.
I went to the service center at Tardeo and the foolish person there told me that it could be a problem with Water-logging in charging slot?????
What the hell?? They did not even open the case of the phone and telling me that they "think" it might be because of water-logging.
and fools. They thought I am an to believe that water-logging in the charging slot will affect the head-phone's left ear. I am myself an engineer and very disappointed with this kind of service.

I am think top move away frm Samsung as its handset are having serious problems and the service centers are full of fools.

I have received a message saying that i have received mms in my cell phone but i am unable to open the mms. my phone number is [protected].

I purchased a samsung chat c-3222 mobile o 01.01.2011. after one months mobile start creats problem like auto witch -off , auto vibrate, auto charging. it was reapired by service centre . after one month reapet the problem and repaired again. 45 days after again repeat the proble and reapired . In aug-2011 again started problem. What i can do? Please help me

Vivek Verma
Technology Asstt
O/O Sr supdt of Post Offices
Lucknow Division
[protected]

I Raj kumar gupta, (#525/4 gupta colony, mata gate, kaithal) purchased a microwave oven (Samsung GW-73BD) from Paras Aircon karnal, Model town, karnal.
invoice no. - 1206
dated[protected]
There was some technical problem, found in that microwave oven. so this piece was deposited at SAMSUNG CARE
(Samsung India Electronics Pvt. Ltd., M/s Graty solutions, 234-L, Model Town, Karnal)
on 20th june 2011.
Now they are not attending any call and also not confirming any status about microwave oven. and it is about 2 months already.
So you are requested to take necessary action.

hi ,
i purchased a samsung 1600i mobile on 29th august 2010. the mobile started giving troubles by not switching on after 6 months. i could not go to the service center till august 2011. went and gave the mobile in the service center in the first week of august then they returned it asking me to recharge it for 3 hrs continuously i did but still same issue came back. i went again and same happened . it happened third time also but third time the holder of the sim card was broken(no body knows when it got broken). the third time i was told we broke it and it goes out of warranty and my phone was returned back.MY WARRANTY ENDS ON 29TH AUGUST 2011... THIS HAP[PENEDE TO ME ON 25TH/

my strong belief was it was broken by the service center ppl..

details of the service center

ACCORD , R.K MUTT ROAD . CHENNAI

JOB NO.: 229

Hi,
I bought Samsung mobile few months back in Bangalore. Currently I am residing at Noida. I have couple of problems:
1) This mobile's alarm (even the whole organiser itself) is not working properly. Eg If I set alarm for next few minutes or an hour, it rings but IF I SET ALARM FOR NEXT MORNING OR I SET REPEAT ALARM IT DOES NOT RING AT ALL.
2) The camera was working fine earlier. But now its showing view and even takes the photos which looks like photo negative (even reddish type).
Please help in resolving this issue.

Thanks in advance.

Regards,
Hem