Sansui India Complaints & Reviews

I have purchase a sansui horizon 1 (White, golden, 8 gb) mobile phone through flipkart on dated 04.11.2017 of your company.
After some it is not working properly it is switched off and not open switch off.

I have no service centre near our city (Bahadurgarh, hr).

A complaint logde on your [protected]@sansuimail.in but no response from service side.
I again request please look in to the matter....

I baught sansui 55 inch led tv on[protected]., recently tvs panel is completely gone, i gave complaint to customer care 2-3 times but no ones trying to resolve my problem even if the tv is in warranty, i asked about my led to shopkeeper and distributors they said that company is bankrupt and no longer able to resolve complaint so i request to resolve my complaint as soon as possible. As company gave me 5 years warranty...

I wish to complain about my sansui led tv 40” that i purchased from shreeji electronics, bapunagar. I am complaining because there was fault in motherboard of my ledtv which falls in warranty period.

When i first learned of this problem, i contacted to your company customer care and your company’s technician had visited my place and checked the led, and was told me that motherboard has to be replaced and he lodged that...

I purchased a tv from ram agency veraval 362266 as on[protected] but tv is not working now and i complaint regarding that to retailer but he refused to help and hence i contacted service support of sansui but they said your warranty period is over now service is chargeable however i have 3 years warranty also they have been demanding high amount for service, my tv is not working since last 15 days and i have been constantly trying to contact...

सेवा में
श्री मान जी मैंने एक l e d t v alvi enterprises शाहाबाद हरदोई से दिनांक[protected] को खरीदी थी कुछ दिनों बाद टीवी बंद हो गई दुकान पर शिकायत की किन्तु उन्होंने कोई प्रतिक्रिया नहीं की...

I bought 40 inches lcd from local vendor three year back. Every year my lcd having same issue about blank vertical line appear on screen. At month of april 2018 my lcd goes for replacement third time and till date i am waiting for replacement of lcd back. Support people of sansui playing football game with me. There are so rudely behave with me and not able answered that when they deliver my lcd
Incident details
Date : 25 april...

My sansui led tv model no:- ledtvskq48fh has panel problem and service provider has taken away tv for repair in january 2018 they said that we will provide new tv till now there is no response from ur services registered complaint no:- hyd[protected] contacted to branch manager ramesh ([protected]) they are postponing the dates saying that there is no response from head office so please wait for 10 to 15 days we are getting irritated of listening...

Dear team
I had purchased 39 inches sansui led tv in mar'17 two years warranty periods from feb its started problems i log complaint,
One of the executive visited and said the tv would-be replaced from 3rd apr to till date 3rd aug'18 i am waiting for the replacement,
Customer care no use
Area manager shrivastav he does not like to respond to customer he never attend my call.
Last 5 months my tv is in off...

I bought Sansui LED SMART TV Model No. 3918F, 1 and half year ago, when I was buying this LED TV, dealer of SANSUI was saying and claiming that you can use wireless mouse and keyboard and mira cast also, but these things is not working in this television.

On next day i bought mouse and keyboard for that, but both are not working and same with mira cast.

I complained many times but your demo or service person...

I have purchased 32" sansui LED TV from star electronics cinema road Mansa 151505(Pb)on April 2016. from last 7-8 days no sound in sansui led TV when I increase sound with the help of remote sound automatically deceased.When I full sound from remote no sound to hear.Please resolve my led problem.I submit many requests for the same matter but my problem is unsolved....

Today (30/07/2018)
My complaint about washing machine (St-b65s) has been submitted to the service centre at thiruvalla (Phone:[protected]) about 10days ago..
Not even solved
Complaint is on the board of the machine
Main problem is not a service centre near to our city centre-pathanamthitta.
The machine is almost 4years old,
But damaged by 2 years from purchase....

Dear team
I had purchased 39 inches sansui led tv in aug 17 from next store valsad gujarat. They committed 3 years warranty at purchase time. My led not working from 12th jun 2018 within 1 year. My complaint register on 13th jun 2018. Your service franchise employee visited and checked fully led and committed he replace new part within week but not respond by him. I had many times call at call centre but no any response their end....

I have purchased SANSUI Washing Machine in the month of November 2017 and it’s in Warranty now.

On 10th of July 2018, I have raised a complaint by calling to SANSUI Customer Care Bangalore number[protected] regarding PR Pressure Error. Till now, i.e. 27th of July 2018, there is no response neither from the Technician nor from the Customer care or Manager.

Everyday I’m used to raise a reminder to the...

I was purchase sansui led tv on 03.11.2015, with 3 years full warranty but my led was not working from last four month i was ragisterd the comp-lent (Complaint no luc[protected]) as on 28.04.2018. But still i have not get any positive response from company. And now company person mr. Ls yadev (Mob no [protected]) want me 15000 rupee for replacement this tv.
So i request you kindly help me. And solve the issue.

Regards,...

Dear sir/madam,

We have purchased the sansui 32 inch led tv on 9 december 2017 (Invoice attached). The tv is not working in the last 15 days.

We have filed a complaint in this connection on 12.07.2018 in the customer service centre and representative (Mr. Surender rajput, mob: [protected]) has visited the home on 13.07.2018. He has told us some parts of the tv is defective and it is not available in the service...

We have an 1.5 ton sansui ac, which is not even 1 year old. Blocks of ice are falling off the ac. We have registered an complaint with the sansui service. It was registered on 10/07/2018. We got an complaint no of che[protected]. After which we are getting only repeated sms but no person has turned up until now ie 25/07/2018. Now it is hardly getting cool.
Such a bad service, nobody would have seen. Worst in my life experience. br...

Just read someone’s grievance on this forum where it is stated that videocon service is so pathetic that they should sell vada pav instead. Totally agree to this. I called up the so called videocon service centre who handle service of sansui led tv. The representative was very rude and arrogant. Least customer service knowledge and seemed to be doing a favour on me by giving me information on how my tv would start working again.
br...

Dear team,

I would like to say very sad, your sansui tv getting more problem (Tv
Not starting) in last six months,

Local retailer also not helping and your repairing engineer also not
Available, your

Customer service is very poor.

Please look in to matter otherwise i will go to consumer court
Against sansui company.

Thanks & regards,...

My sansui led tv 43 inches - motherboard got effected so we have complained to technician. Then he said motherboard should be replaced so we waited for one month we also called him but he his not responding properly.
The motherboard has came to hyderabad but this technician guy is postponing the work. Very bad experience we are not at all satisfied with services....

I am purchasing sansui 43 inc smart tv before 6 months
It doesn't working properly. It only taken volume keys, power button and av source keys only. Those keys also taken after pressing 30 seconds. It doesn't show home, menu, and settings. But i am using setup box to av mode picture and sound coming as usual. Only the problem is it don't control because it does not show home. So please provide best services. It is buying in new syam...