Sansui India Complaints & Reviews

I have purchased new sansui led (Model code : sns32hb23caf, imei:[protected] on 22.10.2016 (Invoice enclosed) from the above mentioned dealer. The display problem was started since june 2018 under warranty period. The technician have already visited my residence on 07.08.2018 to check the tv set and found the display panel issue. Technician charged rs 590/- (Bills enclosed) and assured me that issue will be resolved within 15 days....

Hello sir
I bought SANSUI led tv 32 inch.
There is some problem in led tv screen,
But there is no support from customer care of sansui
I also complaint from customer care date 26/07/2018 but till now my problem not solve.
My complain number is AHM[protected]
one service person visit date 27/07/2018 and he told, we will change screen when company provide parts and i paid 750 Rs for visit.
but...

I bought a 40" LED TV from V-ONE Traders Champakkara, Ernakulamon 31/12/2014. which has 1+3 years WARRANTY .For the last 23 month 3 horizontal lines are seen on the screen I have given complaint to the shop which I purchased. They gave me a service station's number at Kottayam.Technician cam to my house and confirmed that the complaint is for the panel, and he told me that the company would change the panel soon.But till now nobody came .When...

Sir
I have a complain against my led tv model no led tvs4021/2016
98 cm. The complain was when the tv is start displayed picture coming after 5 min. This complain was last attended on 6.6.2018 (No rai[protected]) but not solved and any action not being taken till today.
So i request u to look into the matter and take appropriate action against the above said.

Thanks.
P c sahu, bhilai....

Hello sir
I bought SANSUI led tv 32 inch.
There is some problem in led tv screen,
But there is no support from customer care of sansui
I also complaint from customer care but no one is solving my problem
My complain number is AHM[protected]
one service person visit and i paid 750 Rs for visit.
but when i contact to customer care, they was told the parts not available.
I want my money...

A) complain no.-luc[protected]/37dtd24.06.18 (Under warranty)
B) mail dated 18.07.2018 & 25.07.18

Recently my tv have developed some patches, ur service engineer took my tv for repair on 24.06.18 and till date i am waiting, on calling service centre response is waiting for spare parts.
When i call service centre they gave me your area manager mr. David number and his reply-your tv by 12july, as spare parts will...

Television speakers not working properly. Sound is not clearly audible. It seems that the diaphragm of the speaker is broken. This complaint has been there for the last two weeks. Initially is was occasional only. Gradually the complaint has progressed and now the sound is not very clear and difficult to listen. It requires replacement. Please send a service engineer to look into the problem and rectify....

I had registered complaint for cooling problems in the deep freezer in model sh163b on 6 aug (Ph.[protected], bought 2016 sep). The rest of the fridge was ok, only deep fridge was not working properly. Sansui agent came, filled gas, took rs. 1600. But still problems persisted. Lodged second repeat complaint number gur[protected] lodged on 11 aug. Sansui agent came and cut the pipes and then said i need to give more 2000 to replace freezer....

Dear Sir,
I am purchasing Sansui 81 cm (32 inch) SNP32H655SA[censored]ltra HD LED TV from Paytm (Order ID [protected]). i am facing installation problem. You have given [protected] in Paytm portal, this no is not correct. i have make call your tool free [protected], bt this no is not correct. so i am enable to reach your Installation team. so plz provide me correct customer care no and any other way to connect your installation team and solve...

Hello

my name is pravin bhuvad
contact no: mobile [protected]

i purchased tv on 5th april 2016 with warranty of 5 years.
i am unable to view the screen and it is completely blank and volume is working since 8th august.

first complained on 10 th august for this problem and till date no one has come to check.

bill is enclosed

request you to send some one...

Dear sir, this is sahadeva from bangalore regarding, i purchased sansui tablet st72pro on january 2018 with 1year warranty but it is not working since a month, i called to customers care not reached, please provide cc no and authorised dealer address in bangalore. Please send details as soon as possible. And resolve this issue intime and do needful.

Thanking you...

Hi i'm skinder ali in buy a sansui led tv 32 inch i'm purchasing this led 5/5/2016 this led that time in noted tv is not respons a good quality last three months i'm surfing to harassment retailer not respons and call centre always say next week i'm very disappointed to sansui and i'm also say everyone don't buy sansui ietam i need one answer who is responsible other wise i'm go to court against sansui
Thanks
Sikander ali...

My lcd screen of 32inch tv got broken model number sap32hh-nfk. Where it will be change.in my city pathankot sansui care is not available please do needful action at the earliest. I want to repair the television. Also want to know how much price is required to repairs the television. If engineer come to home for replacement of the display screen made. My contact no [protected]...

Please be informed that i purchased 4k led tv (55 inches) in flipkart in the month of april, 2017. Recently i found my tv is not switching on. I registered a compliant on august 1, 2018 where an executive came for survey and told that the issue was with motherboard and it is to be replaced. It was now 20 days since i logged a complaint. Till date no response from customer care. When ever i call customer service people are saying that they...

This is the low bad experience with your company technician.My tv not working from one month.LED TV under warranty.technician came & check.after that received service charge Rs.950/- .He said your tv screen change within 10 days but one gone.no change led screen.I regular complaint in call centre.after every complaint he give new technician number but phone not pick by technician. 4 persons No.give but response 0000.Now you sugess me what...

I have registered complaint for the repair of my Sansui LED whose no. is GUR[protected], dated 16/07/2017 and deposited led in Sansui authorised service centre at Rohtak on the same date.
For the last one month I am enquiring about my complaint status but no satisfactory reply given to me by neither service centre nor online complaint centre regarding repair.
From the day one of my complaint it was clear that panel is going...

Led is not working since[protected] complaint is registered but still there is no solution. We are already speak on [protected], [protected] and coustomer care no. You can check all the details by my registered mobile no.[protected].
My name is ramesh kalra. I had spoke your officer 2-3 time they are always giving me time of like (It will take more 10days, 20days or 1month) actually my led screen is not working....

Respected sir,
I harinath singh want to complaint you regarding the negligence in follow up and helping me out with the problem faced by me in using the product. I have purchased a sansui AC on 5th oct 2017. The AC stopped working on 5th of August 2018. I called the customer care which had no solution instead wasted my time. then they told technician will come on 5th Aug 18 but nobody came.
On 6th Aug 18 a technician salman...

I have purchase a sansui horizon 2 (White, golden, 16 gb) mobile phone through flipkart on dated 04.11.2017 of your company.
After some it is not working properly it is switched off and not open switch off.

I have no service centre near our city (Bhagalpur bihar).

A complaint logde on your [protected]@sansuimail.in but no response from service side.
I again request please look in to the matter......

Hello sir...
We have complaint for our sansui aircooler from last date of 13/07/2018 but still no body is here to come and check our product.. Can u pls confirm the date from ur service centre to come and check wht is the problem in ur machine... We r suffuring from ur service centre who ll not coming yet for single visit to come nd solve the problem.. I have send my bill copy with you... If still not get any positive reply then ll...