Sansui India Complaints & Reviews

Dear sir,

We purchase one led tv throught kumar electronic within two year but our problem is my led tv in show one black line in the screen we complain custumar help line engineer arived our home and check he said that your led screen change under warranty he ask you give me service charge 600/-only we give 600 — /- service charge dated28/03/2018 but not solve our problem my complain no block in the service center please...

I have purchase sansui led tv 32", i have make request many time at toll free number [protected] and[protected] for installation, but no service engg comes for installation, dealer are also not responding.

According to me this is the worst service i have been ever seen in my life.
Seriously i had make a mistake to choose your products.
Plz improve your relationship with customer....

My sansui mobile phone battery is not charging more than 28%. My phone model is s455120. This problem started just within 01 month of purchasing the phone. I had purchased this phone from online site less than 6 months before. I want that my battery should be replaced as early as possible. The battery pics are being attached for your reference and necessary remedial action....

With in warranty care. Purchase date: 11 april 2017- case logged date 6-mar-2018
My sansui 1.5 ton 5 star split type ac gone with physical body burn a bit at indoor unit.
I called customer care & explained the things, they registered complaint and aligned engineer, engineer visited and said it will not change in warranty you need to pay for body replacement (I agreed to pay even) & rest service will be free as ac is in warranty....

I have bought a sansui tv in oct 2015. It has 3years of warranty. Frequently tv getting issues regarding speakers, display problems in warranty period itself. Sansui company has sent us a less quality product. Now i don't believe in your product. I want my money back. And also the service which provided by company is very very very bad. And company is charging a service charge of 1200rs even in warranty period. I am from kurnool district,...

I had purchased a sansui ac during winters through flipkart, it was installed during winters so i never actually usedit . Now as the wheather is getting hot i tried to switch in on but the remote was not working, i tried calling the customer care so many times but the respond was very unsatisfactory and they did send me an engineer but nothing happened. I am very disappointed at the way you handle customer care, and i was even asked to pay...

Tv panel not working last 20 days. I registered complaint on 28.03.18 service man check and told panel replacement required he replaced panel with 8 days.
After that service centre not given proper answer. Service centre operator said she dont know when panel coming.

Model - snp40f618xaf
Sr. No.[protected]
My register mobile.[protected]

Service centre contact no.[protected]...

I purchased the sansui 43’ led tv, model no. Uhdtvsna43qxozsa, on[protected] from kerodi electronic & home
Appliance’s, masjid road, thirthahalli. Shimoga (Dist). Karnataka. Dealer completely misguided me about warrenty of tv. Five
Years warrenty offer announced by your company, about that model. But your company issued one year warranty card
Instead of 5 years. Dealer told that your company assured him to supplied...

Our 55" sansui ultra 4k full hd smart tv is not powering on. We have tried the sansui customer care many times with all methods email, sms & phone but no response. Call center phone is always busy [protected]. Purchased from flipkart on 16/04/2017. Warranty is 1 year + 2 years = 3 years. We are not able to contact the customer care at all by any means....

I have baught a sansui led tv 8 months before, but now it's not working properly and totally off from last 25 days.
I have already told about the problem to the dealer, but till today he does not giving any service.
Now, the dealer is talking very rudely with me and does not agree to give any service in this matter.
I am very disappointed by this type of behaviour from dealer....

I own a LED tv of 42 inch.I have registered my complaint as on 6th february 2018 for replacement of tv panel. I had been told by an engineer that the panel will arive in around 20-25 days, but till date my complaint has not been resolved. I called customer care several times, but they were also unable to provide that when my complaint will be resolved.
I want you to solve my complaint as early as possible, as watching tv for me can't...

I am purchase a new sansui LED television .company did not provide me free demo installation. And when we trying to installed it but unable to do it.because I found that the table stand inside in box was not same as required to fixed it.both sand are fixed same side another side stands was not fixed .they are same side stands. I think company understand my problem and solve it as soon as possible so we can use it...

Dear Sir/ Madam
I brought Sansui LED TV 40 inch 3 years back with 1 year guaranty and next 2 years warranty worth 27000 INR. After using of just 6 months the picture is viewing in half on TV screen. I filed complaint at Sansui service center and they, after 2 days their technician visited and checked and they told me there were a Panel Problem and panel to be change. I again contact to Sansui service center to request them to replace...

We had lodged a complaint to your service technician and he had taken necessary action to service our refrigerator. We paid him the service charge as well as the charges levied to change the timer of the fridge and he had told us to contact back if there is any other problem.

After that we tried calling him for a week but still he insist responding and our problem has not been solved yet. Please do take the necessary action...

Made biggest mistake by purchasing above machine. One or the other problem arises in one cycle. Either doesn't stop water or stops ayleast 3 to 4 times regularly. Technician came 4 times but no use. Purchased on 2 october 2017 through sovereign enterprises karkala.
Either replace or take to your service centre for further verification - gerald [protected]...

I bought sansui 1 ton 5 star white split ac around 4 months back. It has been set up but it is not working and not cooling. It even switches off on its own after some time. I request you to send engineer to fix this problem as soon as possible. I have already sent a few mails to you regarding this issue but no action has been taken from your side....

The complain no is pat[protected] registerd on 21/03/18. I was asked on 22nd that wheter my i had made any compliatnst of my tvat around 1pm. After no response from the service centre when the engineer visit is arranged i got in touch with them at 3:30pm then i was told that my conplaint was not sent to the conserned service centre so they were unable to take the call. I was adviced by the service centre to contact asi inchage against the...

Sansui has the worst service ever possible.
It has been 20 days that i have filed a complaint for the replacement of the fridge door.
I have not received any update on the same from company official nor have i received any message or mail on the registered number and mail id.
Whenever i call the concerned officials they say the status is pending.
Half of the time customer care people do not answer the call.br...

I have purchased a washing machine with the serial no. Gn[protected]
Through flipkart on[protected] and now from last 3 months its drier and washer is not working. My mother is not able to wash clothes and she has been a patient of asthma and i dont want her to suffer anymore. I have tried my best to call this company and even i tried to mail them but i have not got any single response from them.
My machine is under warranty...

Pathetic service

I purchased a washing machine in november 2017.
At that time i faced a drainage problem and i logged a complaint in november as well.
But till today still my problem is not resolved.
No one is listening my complaint.
From november i can't use my machine and warranty period is continuously decrease.
Who is responsible for this.
Please justify the reason.

Ph:...