Sansui India Complaints & Reviews

SANSUI / 20" LCD TV — NOT WORKING

Despite repeated reminders & complaints, no service engineer is being sent. Only in July 2008, it was repaired ; again no picture & no sound is coming. A Service engineer is urgently requuired at our address--- Flat 501, Balaji Towers, YMR Colony, Prodottor, Kadapa, Andhra .

Sansui — LCD Not working

In a life of less than 2 year my 32" LCD TV is not working. After putting ON it do not get started or gets late started. In some channel color gets lost. Some times complete picture gets lost.

Please advise me as how I can get services free of cost from the company being the problem belongs to incompetent product due to their problem.

Rajesh Mehta
[protected]

Sansui — display,battery,panel

sir please give the information to buy the sansui-v929 model mobile spare parts (display, panel,battery)

Sansui Television — useless product and company carelessness

Dear Sir/Madam

This is to inform you that I have purchases a SANSUI color Television dated 26/01/2010 from a SANSUI Authorised Distributor Name SUNNY ELECTRONICS Near Kirari Chowk Main Mubarakpur Road Delhi-86, During the purchasing time of T.V. Sansui Executive Promised us Warranty for 1 year and prompt service. T.V. is working smoothly but Now 26/09/2010 this is not working properly i.e. (No picture only sound ) Then Dated 26/09/2010 I do a complain for this regard from sunny electronics Where I had purchase the televison he promised us for solution within 3-4 days after four days a Sansui Engineer Came to our home for repairing the T.V. and gone without solution and told us that T.V. Plate is broken and company does not taken warrantee for plate we charged 2500/- for repairing charge with you (during this time I was on my office only my wife and children was in home). When I came to home and my wife telling me all about the Engineer and I checked the condition of T.V. I found that 2 screw of T.V. misplaced and T.V. Body is Cracked where Screw Exist. Now I again complain Sunny Electronics He told us that our work is only company product selling we are not responsible for warranty he gave us Sansui Customer Care no. and says Talk this No. and take Solution. After that we complain customer care 6/10/2010 and he gave us complain No. and promise us for solution within 3-4 days but we got no response then we again complain 10/10/2010 and telling about consumer court then he promised us we solve your case within 2 days after that dated 13/10/2010 We recived a Call form Sansui Engineer (which was came previously who are demanding us 2500/- rupees for solution) and again demanding 2500/- rupees when I refused for this he told us that you are broken your T.V. and Now your Warranty is Over , When I say that If We damage the T.V. then why other Part is safe like as T.V. glass or T.V. body Etc. why only inner Part like plat?? And we do not give you any money then he talk us badly and say that now I have no time for you and cut the phone.
Now today 16/10/2010 we till now receive any response from SANSUI side

We want to repair or Replacement of T.V.


I request you Kindly look into this matter.

Thanks


My Address is ………..

Arjun Singh
H.No.K-1/225 Prem nagar-II
Near 70 feet Road
Kirari Suleman nagar
Delhi-86

Mob. Is [protected]

E-mail Id --- [protected]@gmail.com


Please Note….. I have purchase T.V. in 12 month Installment 1150 rs. Per month due date is 26 per month and our 8000 (approximately is paid ) only 5 month installment is balanced

pinnacle tv tuner card — service delay

i bought a pinnacle tv tuner card on 13/09/07. due to technical reasons, i returned it to the dealer for service on 23/06/08. they told me that it will be ok in a week or 10 days. but till today(01/09/2008) i didn't get my thing repaired.

TV 21 — Delay in service

Dear Sir/Madam,

I am highly disappointed with the service of sensui.

I am afroz alam from Jamia nagar. I logged complain dt. 10.05.09 (complain number DEL [protected]) regarding TV which i purchasd 7 months back. One person came ON 13TH MAY from Ruchica services, okhla & taken TV Board & some item from TV.
I am regularly chasing them for corective my TV but they have no any logical reasons. They told they need to change IC but IC is not available in service centre & in market. They told me yesterdy that they will take another 5 days for the same.

I am surprised to know that parts of sensui is not available in service centre & too much delay in providing services.

I did not watch lok shanha election result & not watching IPL due to wrost service of sensui.

It is my request to do needful urgently.

AFROZ ALAM
[protected]

Sunsui Complaints - Not Repairing in warranty Period
Review all Sunsui complaints
Sunsui
Posted:[protected] by rajesh kumar



Not Repairing in warranty Period

Complaint Rating:
Company information:
SUNSUI
India

I Purchased Subsui CTV 29 " (Tunder Master) On[protected] With 7 Year warranty. I made a complain on[protected] that T.V. was not working in their call center no.[protected] and iwas given compalian no. RAI[protected] . On[protected] En . Ramesh came without touching tv he was saying that Parts was not available & Making many pretence . after making call to company's local (Raipur, C.G) on phone no. [protected] & [protected], En. Ramesh was asking whether we have Original Bill and warranty card.After saying that we have Original Bill and warranty card he again said that parts is not available. after contact many days to local (Raipur, C.G) on phone no. [protected] & [protected] {also head of the office mr. vijay on mobile [protected] }, we again contact on[protected] to call center no.[protected], we astonised to know that without repairing the tv our complain was cancelled .we made other compalian no. RAI[protected] same day. after that i have been requsting many times for repairing the to local (Raipur, C.G) on phone no. [protected] & [protected] {also head of the office mr. vijay on mobile [protected] }, no one caring and till today[protected] it is not repaired and our problem is not solved .
our e-mail are [1] : [protected]@sify.com
[2] : [protected]@yahoo.com
and mobile No. :[protected]

Sansui — Not Repairing in warranty Period

I Purchased Subsui CTV 29 " (Tunder Master) On[protected] With 7 Year warranty. I made a complain on[protected] that T.V. was not working in their call center no.[protected] and iwas given compalian no. RAI[protected] . On[protected] En . Ramesh came without touching tv he was saying that Parts was not available & Making many pretence . after making call to company's local (Raipur, C.G) on phone no. [protected] & [protected], En. Ramesh was asking whether we have Original Bill and warranty card.After saying that we have Original Bill and warranty card he again said that parts is not available. after contact many days to local (Raipur, C.G) on phone no. [protected] & [protected] {also head of the office mr. vijay on mobile [protected] }, we again contact (Raipur, C.G) on phone no. [protected] & [protected] {also head of the office mr. vijay on mobile [protected] }, we again on[protected] we astonised to know that without repairing the tv our complain was cancelled .we made other compalian no. RAI[protected] same day. after that i have been requsting many times for repairing the to local (Raipur, C.G) on phone no. [protected] & [protected] {also head of the office mr. vijay on mobile [protected] }, no one caring and till today[protected] it is not repaired and our problem is not solved .
our e-mail are [1] : [protected]@sify.com
[2] : [protected]@yahoo.com
and mobile No. :[protected]

Sansui — delay in service within warranty period

sir, i purchased a sansui 21'' colour television from bubber radio engineers, shop no 108-110 rai market ambala cantt on 02 july 09 and the bill no is 8370. after around one month of purchase i noticed its left speaker not working. a complaint was registered in their customer care on 31 july 09 and i was provided with a complaint no kar[protected] and as per them their repo came to us on 01 aug 09. he tried but not suceeded as the speaker was unserviceable. then he took the speaker along with him and told us that he will re-visit on 03 aug 09, but no one came to us till date. several times i made contact with the customer care. they gave us another no. but i could not make contact with them.now i am totally depressed about what to do as i am defence employed(air force) and the only entertainment is my television when i am back from my duty. please do something in this regard as i am helpless and totally unsatisfied with their response.