Sansui India Complaints & Reviews

Dear Sir I have purchased a Sansui LED TV from Kalkaji near Dashahra in 2014. It used to flicker initially but I could not understand the reason for it. One fine morning of March 2015 when I was watching the world cup cricket match its screen suddenly became black, only sound was coming. On 6/03/2015 I registered a complaint at 39404040 and I received an SMS that my Complaint No. is DEL[protected], SVC Centre [protected]... After 2 days another SMS received stating that your call has been made pending for part, if no action taken in 2 days call area manager at [protected]. I am calling him, he is saying part is not available. Sir if you can not arrange a part, where I am at fault, is this my fault that I have bought a Sansui product. I am not able to see TV from last one week because of a part. Today I am going to showroom for further action and if not repaired till monday I will go to the consumer court. I think it is the right of every person to see news, world cup matches and other serials. Thanks Sushiel Shandilya, Ph [protected]

Dear sir, We have purchase 40 inch ease LED TV from Chittorgarh distributers Vega electronics, Near Chandra lok cinema, Chittorgarh but some defective sound from LED tv (1 hrs to 2 hrs one time this noise for cut-cut ) but this defective sound problem in not solved this time and my complain running from 26.01.2015 then we have purchase LED TV and installed and service center or distributers are not replay to us our complains and not satisfied answer to us From-Dinesh kumawat Chittorgarh (Raj.) [protected]

Dear sir, We have purchase 40 inch ease LED TV from Chittorgarh distributers Vega electronics, Near Chandra lok cinema, Chittorgarh but some defective sound from LED tv (1 hrs to 2 hrs one time this noise for cut-cut ) but this defective sound problem in not solved this time and my complain running from 26.01.2015 then we have purchase LED TV and installed and service center or distributers are not replay to us our complains and not satisfied answer to us From -Dinesh Kumawat Chittorgarh (Raj.) [protected]

Respected Sir This is to inform you that we have purchase a TV from next retail shop on 30.06.2014. Model no LCD-SAN-32 product code [protected]. We have facing several problem in this TV 1st. 15 days automatic fire in tv and next 19 days the display problems in tv and another 7months screen automatic break down your service engineer have came and suggested 9000 extra cost but the machin is warranty period.we are going to consumer foram against the company. Our bill no [protected] next retail shop howrah 711102 So please suggest what to do Thanks S K Tiwari [protected]

Hello Sir/ma'am SIR My mobile model no is Sansui SA 43G touch screen Job Sheet no.[protected]VASPHR003J[protected] in this phone power supply is not proper working & after few time mobile is automatic switch off. I send give the my mobile in your sansui service centre Luxmi Service dated on 14.01.15.shop no.1, Basement Dagar Complex, Opp. Dav Public School, Khandsa Road, Gurgaon (Haryana) Ph :[protected] But present time no received my mobile & against the status. Can sansui company is frod to customer & your customer service is very bad.attachment job sheet slip. Kindly send back my mobile. My Name is tilak raj Mb :- [protected]

i was purchased a SANSUI LED. not yet installed. please send your service representative on my home address to install at my home. please send a conformation on complete action. sangram mohanty medical road, sunailo near district H.Q hospital district: kendrapara, odisha pin 754211 contact detail. [protected], [protected] with regrads sangram mohanty

Hello Sir/ma'am SIR My mobile model no is Sansui SA 43G touch screen .The which is displayed is not working Please suggest further action for this issue as this is quite demoralizing for me as regular customer Looking forward to a prompt and favourable response Thanks VIJAYDASS [protected]

I have purchased 40 inch sansui led tv. before my mobile eas connecting to tv and i can watch everything . but not my mobile is not connecting to tv via data cable.what will be the problem . I have try many different mobile but no mobile is connecting

I purchased SANSUI LED TV Model No. 40-FXB on 23 Oct 2014 through Jindal Enterprises, B-5 Mahavir Enclave, Main Palam Dwaraka Road, New Delhi-45. LED TV AV out U/S and TV is sounding tic tic tic frequently inbetween. kindly rectify the problems of my TV. D MADHU SUDHANA REDDY D-14, Santhoshi Devi Appartments Gali Nol 03 Shad Nagar Palam Colony New Delhi - 110045. Mob No. [protected]

I purchase sansui mobile sa3511but it is not WORK properly, device take restart every moment. invoice no. s310bd/14-15/1660, date-30/Jan.2015. seller - ICE TREE COLLECTION, ROHINI, NEW DELHI, 110086. ORDER NO.[protected]. SUB ORDER NO.[protected]. BUYER BASANT KUMAR AMBASTA, VASHI NAVI MUMBAI.400710 [protected] THANKS

I have bought videocon sansui TV on 08.04.2014 in Sakthi Ram Stores, Bagayam, Vellore. Past 2 days it was not working. We raised complaint but no response from them. So please help us to get good service from the store or from any service center.

Dear sir i have locked my complaints on date 16/01/2015 and your team did not responding proper way so please kindly take it tno consideration and resolve qiuckly as far as possible. Thanking suyog lihitkar lakshmi nagar wadgao near naresh pugaliya vidyarthi sabhagruh chanrapur [protected]

Dear sir, I bought the TV in chennai four years before and now first time, picture is not coming properly and audio is ok. Could you please inform, where is your service centre in chennai and necessary details to attend. Regards Ravi [protected] [protected]

My name is jograj singh .. i submitted the SA43g mobile(IMEI [protected], [protected]) in service centre at time 31 october 2014( job sheet number -VASCUPW008J[protected]. I complain by customer care .(complain no[protected] .. i have complain three time but no responce...service centre says that it is not my problem and says for contact to customer care . I called to customer care but they say for waiting and say there is no mobile like SA43g . After 1 month they said SA53g mobile will be given in place of SA43g ... today is 6 january, ab bahut time ho gya h. So please sir kindly help me for giving me my mobile SA53g .. My contact no - [protected]

Dear sir This is in reference to our complaint regarding our sansui led tv which is not working from newly purchaded and we are trying to reach you, we called at your customer care no many times but there is no response from your end. my compalint no is [protected] on complaint no [protected] .name pardeep mehra

I Mr. Ajit Guria had purchased a SANSUI 42" LED TV from Avani River Side Mall - Ezone Mall Howrah. As the company had provided me 1 year of warranty and other 1 year extended warranty and as the product was under warranty they did not provided the service and in return they asked money to repair it and i want to say that if my product was under warranty then why should i pay money to repair it. The company had cheated with me but don't know whether SANSUI or EZONE. Model - Sansui SJJ42FK-ZM

Dear Customer Complaint Manager Its a big blow to me by choosing SANSUI LED TV-31'', though there are many other brands are available in the market with the same price range such as, VIDEOCON, MICROMAX, PANASONIC etc. I choose SANSUI considering its Japanese Technology, But It seems that I have taken a wrong decision by choosing SANSUI LED TV.In November -2014 I had purchased it from SUPER ELCTRONICS, VAPI-dist-Valsad, Gujarat.Pin-396191 Mob No-[protected]. PLS INSTRUCT YOUR DEALER TO REPLACE THE TV IMMEDIATELY, Otherwise I am quite offset with the incident and I will Spread it in social media that SANSUI PRODUCTS ARE WORST IN QUALITY. Alreay SANSUI is struggling hard in Indian Electronics Market to increase its market share, but if such incidences will be there, I think it will tarnish the brand image and it will further affect badly . SO pls take my complaint seriously and get my set replaced.

I have purchased a Sansui led TV (SKP30HH) from a dealer through Snapdeal (online market portal). I had requested for installation. A service engineer visited at my place. Noted down model and serial no and denied for free installation. For that too, he also told me that no warranty will be provided as it was purchased from Snapdeal. Now, my question is: 1. Why installation is chargeable for new brand product If purchasedpurchased from onlonline and free for others.? 2. Why there is different standards of warranty and service? 3. Why and how can you decide from where (online or local dealer) we need to purchase a product. Please respond and resolve the issue at earliest. I can be reached at [protected]

FROM
R.SAIKRISHNA
9-3-434, REZEMENTAL BAZAR
SEC-BAD.
Phone;[protected]
TO,
MANAGING DIRECTOR,
SANSUI

DEAR SIR,

SUB: Request for immediate action


The reference to the above subject i R.saikrisna would like to bring to your notice I purchase aT.V on 9-5-2014 bill no-67 near dealer sri kalyani, 8-1-416&417, r.p road, sec-bad.Was done with great enthusiasam and
expectations by taking a loan of 25, 000, Loan period also not completed, We purchased many sansui televisions from this dealer i never faced this kind of problem, we are the great followers of sansui brand in our circle many pepole having sansui televisions i suggest every one only sansui. With a good relation with this delear i received best price for this T.V for 26, 000/- only.

I regret to inform you that the television I bought from your local dealer sri KALYANI-8-1-416&417, R.P road, sec-bad counter on 9 th may, 2014 has not been working well.

The Vertical single line with picture faulty.

Your local sales office sent the engineer, but the defect is yet to be set right. It may be a manufacturing defect and a thorough examination is required and asked us to take the set near by service point PRECIOUS CARE -Authorised custamer care centre 10-1-568, balram blocks, st.no.14, lane-2, opp m.c.h park, We visited service point they accepted the equipment. Against they collected invoice copy, warranty details, on 5 th NOV 2014, They had given Work shop work order S.I.N0-039

After 10 days I received a call from Mr JAYAPRAKASH from nacharam branch stating thath your T.V model out dated we replace new model tv for this he is demanding to pay 8272/-

My humble requestis please do look in the matter.I cannot stretch my financial budget anymore


Kindly inform me whether I should have it sent to you or alternatively, your man will call at my place. I will be happy to get it changed. I shall be grateful for immediate action.

Yours faithfully

R. SAIKRISHNA

i have purchased a led tv .. in which remote problem comes from second day and aftter25 days tv automatic off till niether onn, , i havve complained in customer care then mechanic comes and he tells one panel requires which comes from aurangabad .. they saiid till tuesday your t.v wiill be completed, but, today is thursday and till their no response.. today i talked with the store engineer many times and he saiid i m sending the mechanic and in evening he also switch off his mobile and mechanic his name naresh he said today not ii will come tommorrow.. i m asking in sansui their is any hirercheal model or process of work is ???? i just replace my t.v and no other option thats itt...