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Sansui India Complaints & Reviews

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1.7
Updated: Sep 14, 2024
Complaints 1106
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380
Unresolved
726
So far, so good. Sansui India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sansui India will keep up the work and continue to help more customers with their concerns even better 🤝
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Sansui India reviews & complaints page 7

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P
Piyush tak
May 26, 2021
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Address: Tekcare india private limited , arangabad-431105 maharashtra india

Sansui led tv purchase in 24 October 2016 with 5 year warranty now customer support of sansui deny Regestring complain product buying before September 2019
Sansui India customer support has been notified about the posted complaint.
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    P
    P@van
    May 26, 2021
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    In June 2016, i have purchased sansui tv under JDUL2015 offer, now i am trying to redden the bond whose 5 years time is over now, nut the dealer is not responding for the same, kindly i look forward to you for the same kindly do the needful as soon as possible,

    Mail-p[protected]@gmail.com
    Sansui India customer support has been notified about the posted complaint.
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      S
      Sanjay kumar G Jain
      May 24, 2021
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      Address: Rath Chowk,Near Balaji Mandir, Parola

      We Purchased Sansui LED Tv model no SMC40HB21C
      under Jitna do utna lo-2015
      Offer. Now we want redemption of next Purchase of 20700 product under the above offer. We already completed the maturity period of 5 years.

      Customer name- Mr. Sanjay kumar G. Jain
      Dealer - Mr. Prakash
      Date of Purchase[protected]
      Dealer city- Dhule
      +1 photos
      Sansui India customer support has been notified about the posted complaint.
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      We Purchased Sansui LED Tv model no SMC40HB21C
      under Jitna do utna lo-2015
      Offer. Now we want redemption of next Purchase of 20700 product under the above offer. We already completed the maturity period of 5 years.
      Customer Name- Kevadiya Kanaiyalal
      Dealer- Madhuram Electronics Surat
      Date of Purchase-07/01/2016

      Redemption of Next Purchase under Jitna do utna lo offer - Comment #3839158 - Image #0
      Reply
      Kanaiyalal Kevadiya's reply, May 30, 2021
      Please Help
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        S
        shailken
        May 21, 2021
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        In Feb 2016, i have purchased sansui tv under JDUL2015 offer, now i am trying to redden the bond whose 5 years time is over now, nut the dealer is not responding for the same, kindly i look forward to you for the same kindly do the needful as soon as possible,
        +1 photos
        Sansui India customer support has been notified about the posted complaint.
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          I
          Ishaaà
          May 17, 2021
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          Address: House no. 878 sector 23A palam vihar Gurgaon Haryana

          It has been a month since our tv of your company has been showing problems. Firstly it used to start after trying for 3-4 times . And now it has completely stopped working. Please see to the problem..
          I have also attached a photo in which main switch is on but the tv is not starting.
          +1 photos
          Sansui India customer support has been notified about the posted complaint.
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            J
            Jignesh1990
            May 16, 2021
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            Address: Maninagar -1 society, Chhapra Road , Navsari 396445

            My sansui 108 cm Ultra HD TV, facing problem, some time it automatically starts with only audio output and no video output.
            Sansui India customer support has been notified about the posted complaint.
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              P
              Pawan Kale
              May 14, 2021
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              I purchased a TV and now i wanted to redeem the offer ...what should i do...
              And whom i need to contact

              Name -
              Pawan Kale
              Mail Id - [protected]@gmail.com
              Sansui India customer support has been notified about the posted complaint.
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                C
                Clt-kzh
                May 1, 2021
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                Address: Calicut

                Hi Team,

                I purchased Sansui Pro Home Ultima 750 W Juicer Mixer Grinder (4 Jars, Black, Blue) in Jan 2021 (3 months ago) via Flipkart. But one of the jar grinder Lid and gasket is broken. And the juicer is not working properly.

                Please replace the grinding jar and juicer.

                I am requesting for a refund as the quality seems very poor.
                Sansui India customer support has been notified about the posted complaint.
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                  A
                  Akkikitti sharma
                  Apr 28, 2021
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                  Product is automatically off and than not able to start and also know about warranty
                  Sansui India customer support has been notified about the posted complaint.
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                    M
                    mjrharish
                    Apr 19, 2021
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                    Address: haveri ,karnataka

                    In jan, 2016, i have purchased sansui tv under JDUL2015 offer, now i am trying to redden the bond whose 5 years time is over now, nut the dealer is not responding for the same, kindly i look forward to you for the same kindly do the needful as soon as possible,

                    contact details [protected]
                    email [protected]@gmail.com
                    Sansui India customer support has been notified about the posted complaint.
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                      D
                      dipeshpatel2
                      Apr 19, 2021
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                      Address: Sansui India Limited
                      Website: www.sansui-india.com

                      Dear sir/madam,
                      Greetings of the day.With regards to the above subject matter, please be informed that I have purchased a television of model number SMC50FH16X/SMC50FH17X and serial number[protected] on 9th February, 2016 under JITNA DO UTNA LO - 2015 consumer offer.I was issued JDUL ENTITLEMENT CERTIFICATE amounting Rs.29, 500/- redeemable on next purchase of any KAIL Limited product on completion of 4 years & 11 months from the date of current purchase.Now the certificate is due for redemption hence please let me know where I can redeemed the said certificate since authorised dealer of Sansui products in our city is no more Sansui distributor and hence he has refused to help out us in this matter.
                      Awaiting your reply,
                      Dipeshkumar
                      Sansui India customer support has been notified about the posted complaint.
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                        K
                        Kashinath24
                        Apr 18, 2021
                        Jan 15, 2024
                        This thread was updated on Jan 15, 2024
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                        Address: Kolhapur Maharashtra

                        I have purchased LED TV of Make Sansui India. as per JDUL offer on 16.04.2016

                        Period for redemption is over and now I want to purchase Sansui AC as per agreement.

                        But local dealer is not responding(whose address and Contact number is attached with Bill attached.)

                        Pl. look in to the matter and resolve the my complain as possible.

                        Thanks

                        Kashinath Mali
                        [protected]
                        Sansui India customer support has been notified about the posted complaint.
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                        Dear sir any solution given to you, I have also not support by sansui
                        Reply
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                          B
                          Bhadresh Limbachiya
                          from Delhi, Delhi
                          Apr 7, 2021
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                          Address: Jamnagar

                          I have purchase Sansui make electric rice cooker on 22.02.2021. After one and half month, cooker doesn’t work. I have inform the same on [protected]@flipkart.com .
                          she ask me to visit service center. I have visited service center with rice cooker. After checking, Service center person told me that your Cooker’s Fuse and PCB are not working so 1000/- Rs are charges for the same without any parts invoice by service center.

                          Sir, my item is under 2 years warranty period so I request you to look in the matter and arrange to resolved my issue.
                          Sansui India customer support has been notified about the posted complaint.
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                            S
                            Sde Internal
                            Apr 6, 2021
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                            I have purchased LED TV of Make Sansui India. as per JDUL offer on 25.03.2016 Sl. No.
                            1) LED TV 48"SKY48FB11FA & (2)LED TV 22"SJX22FB02CAFP and

                            JDUL Certyificate NO.480TH000858 for redemption of Rs.29500/- after 4 years 11 months.

                            Period for redemption is over and now I want to purchase any product of KAIL Limited as per agrrement.

                            But local dealer is not responding(whose address and Contact number is attached with BIll attached.)

                            Pl. look in to the matter and resolve the my complain as possible.

                            Thanks

                            Dineshbhai Goswami.
                            Sansui India customer support has been notified about the posted complaint.
                            View replies
                            Complaint Noted on 6th April 2021but no further communication has been carried out by the company till date.i.e.Dtd.18.08.2021

                            Kindly take n.a

                            Dineshgiri Goswami
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                              A
                              aejazjalna
                              Apr 6, 2021
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                              Dear sir/madam. I have purchased Sansui TV under JDUL Scheme, on 23/03/2016 copy of bill & JDUL Certificate is attached, so i want the benefits of the scheme as it is due, please help me getting the claim benifits, your aurangabad maharashtra is closed and no other contact details available, hence i am posting it on this site.
                              Thanks & regards
                              Shaikh Nazeer,
                              Arif Colony, Plot No.01
                              Aurangabad. Maharashtra. 431001
                              [protected] / [protected]
                              +2 photos
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                                S
                                Saravanan2102
                                from Bengaluru, Karnataka
                                Apr 3, 2021
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                                I had purchased Sansui JDUL certificate for the LED TV purchased but now I am unable to redeem the certificate.
                                +1 photos
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                                  V
                                  vrushrbha
                                  Apr 1, 2021
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                                  Address: NEAR BUS STOP JAMKHANDI

                                  Sir jdul offier certificate
                                  +1 photos
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                                    R
                                    Randhir Singh Sagoo
                                    Mar 30, 2021
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                                    Address: Chitegaon, Aurangabad, Maharashtra

                                    I have purchased Sansui LED 51' on 26/03/2016. And the dealer M/S Jain Electrovison issued invoice no.1271 dated 2/03/2016. Agaisnt this purchase a certificate from the Sansui company Jitna Do Utna LO bearing no.50MN004662 for purchase of Rs.29500/- from the company was issued. It was to be redeemed within 4 year 11 months. Now they have told to contact the company via website for online purchases. But I have to visit from pillar to post, no proper reply by customer care and the dealer. .
                                    Sansui India customer support has been notified about the posted complaint.
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                                      V
                                      venkataprasad reddi
                                      Mar 29, 2021
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                                      SANSUI LED TV (32”) worth of Rs.26500/- with RT No.782/31.05.2016 and with JDVL Entertainment certificate S.No.32 SMCO 04645 Dated 31.05.2016 both copies are informed hereunder. Now within short period completing the time bond. So I contact the dealer for the claim, but he said that “SANSUI COMPANY is not available in India. Hence that certificate was invalid”. So we are not responsible in this connection. This is for your information and to take necessary steps to pursue.
                                      +3 photos
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                                        R
                                        ritesh agarwal ji
                                        Mar 21, 2021
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                                        Address: Madhuram sweets, bus stand mandla

                                        The led is not working properly, there are some problems in product, the led is getting switched off in every 5 minnuts..
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