[Resolved] Sansui India — Sansui LED TV SJX40FB-9XAF failed no picture.
Rahata, Maharashtra, India
I have purchased sansui led tv sjx40fb-9xaf in november 2014. Seller told me 3 years replacement warranty.
On 02 august 2016 when switched on tv only on sound comes but no picture on screen. I have sent sms to 53030.
I have revived the customer reference no: pun[protected].
After 2-3 days the company person visited he checked the tv & braked the warranty seal to open back panel of tv.
He told me that some part is faulty & needs to replace but led panel is working fine. He also said that he will send request to company for required parts & will get within 4 to 5 days.
Still no reply from company. Help me.
Complaint marked as Resolved Aug 23, 2016
still the complaint not solved.
My Complaint Reference No: PUN0308160182.
Till NOT SOLVED.
[Aug 16, 2016] Sansui India customer support has been notified about the posted complaint.
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