[Resolved]  Sansui India — sansui tv 32 inches

Address:	New Delhi, Delhi, 110007
Website:	www.sansui-india.com

Hi dear, my name is rahul i bought a sansui 32 inches tv on 24 april 2017 from sargam electronics janakpuri its been only two months and the display of the tv is gone now. Its not working properly at all. I tried to call customer care but customer care representative are very rude i try to explain them its only two months they gave me a number to call [protected] and [protected] and speak to sanjay who is supposed to be head but he never answered my call i am keep calling his number from last two days i called customer care again they gave me a new number to call which is [protected] ashish who is head as well but he did not even answer my call now one technician came to my place today [protected] madan he said their is a issue with a part which they have to order which will atleast 10 or more days. I trusted this company thats why i bought this tv but how come this problem can happen its only two months. Even if the problem happen they should replace this piece with a new one. I tried to tell that technician he said there is nothing we can do just wait for 10 days which kind of service you guys are providing i[censored] guys does not have parts available so why you guys are giving worst customer service like this. I want this defective tv to replaced now why i will be using a defective tv i have 2 more tv samsung and sony they never ever gave me problem like this. But why you guys are playing with customer like this. I am so pissed right now.