[Resolved]  Sansui India — Unable to get serviced my TV in time span of 23 days

Address:Guntur, Andhra Pradesh, 522003

Unable to get serviced my tv in time span of 23 days..

My tv got repair and i have a warranty to get serviced it from authorised service centre and they are dragging to days finally it is reaching almost a month still not able to get it serviced. Requesting you to kindly help and take necessary action to make it resolved.

Details:

Service number:
Vij[protected]
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Aug 5, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Dear kasula jagadeesh,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Dear sir
I purchased online Flipkart 1week ago Sansui horizon2 smartphone and my phone charging not supported and charging issue so I contact ur company customer care and help centre and many more but no sole my problem pls I request u this my complain some time in sole u
Please refer to opt no. 6232. Although your local people have been taken back the tv on 08.06.2017. Till date on 16.06.2017 they have not given new tv. They may be directed to deliver tv immediately by 17.06.2017 as the matter has already completed more than 03 months.
Videocon Industries Customer Care's response, Jun 23, 2017
Dear Ramesh Chandrabhoi,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Sansui Customer Support Team
Dear Ramesh Chandrabhoi,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

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