Saraswat Bank Complaints & Reviews

I made an payment on amazon.in using my debit card, but soon cancelled my order the amount kf order was to be refunded in 5 days to my bank account, the refund has been processed by amazon.in and they had said money has been refunded by them but my bank hasn't credited it to me. This is the reference no. For the refund provided to me by amazon.in, and they told me to reach out to bank with it

I m doing one transaction on the date10/07/2019for 400 rs. From my paytm violet money not add to my paytm account but money was didected to my bank account pls i m waiting form last 10 days but my cash not be refund pls refund my mony to my account. I hope you understand my problem and give my cash refund to my account. My bank account in saraswat bank in mira bhayander thanking you

Sir. Saraswat bank is not repayment my deposit money back to me since 10 years inspire of repetadely contacting bank branch.Sir I Kapil Shah had kept fixed deposit in bogus names in bank
But at the time of repayement the bank is not paying memy money back.saying kyc norms.sir I have all the deposit receipt letter given to the bank claiming of money as they said to give. Inspire of above all my receipts submitting to bank they are not repayment me my money back to me
Sir so I request you to look in this matter and repay my money back alongwithb intrest for last approximate 10 years.

Recently my mother passed away. So we want closed her bank account. But bank manager is saying it is complusory to make fd after account holders death. So my half amount will be go in fd. But i dont want to make an fd. Worst bank ever i seen. Do i really need to make an fd of my mothers money after death. Is it comes in banks rule. Or should i go to a advocate.

After numerous follow ups from my side regarding the temporary block of my saraswat bank credit card, even after paying rs.800/- in cash, i received the following message from saraswat bank credit cards on 13th may 2019 (After 3 weeks):

Sir,
Greetings for the day!
This card cannot be activated, we request you to do the fresh application from the branch
Regards,
Credit card cell.

I really fail to understand as to why this card cannot be activated and i need to apply once again for a fresh credit card.
Please reply at the earliest.
Regards.
Burrges kalpesi.

My name is vijay narang, a customer of your bank who had visited the chembur collectors colony branch of your bank to transfer money since i have a account in the name of my grandson their and i wanted to transfer money from saving cub account to sb account, since he is a minor i had his mother who is the guardian of the acoount with me,. I wanted to transfer our own money in the account an amount of 1lac and had followed all the necessary procedures, signatures everything. The guardian of the account my daughter in law was also with me. Inspite of having all the things in place i was made to wait for 2 hours unnecessarily to withdraw my money by the bank manager m v rangnekar. This is not enough i was asked to give clarifications for my own investments and unduely made to wait till the transactions were done, i was asked 10 different unncessary questions to withdraw our own money. I am a senior citizen aged 66 years old and this caused a lot of inconvenience and unncessary trouble for me. Just to give you an instance i was called inside his cabin and made to wait till the time he spoke to someone on the phone for 20 mins

What gives you guys a right to treat a customer this way to transfer his own money, who has followed all procedures and has all the things in place. Why am i liable to answer irrelevant questions so as to why the money has to be transferred what are my investments and other irrelevant questions.

We are old civilized clients holding multiple accs with the bank. Hence this type of interrogation and behavior was disappointing and frustrating. Please take a due note of my complaint above and neccesary steps

Thanks
Vijay narang
Phone -[protected]
S/b cub account number - [protected]

I am yogendra jain from jayna motors s. V road borivali west mumbai.in your s v road borivali west mumbai there one executive mrs darshana sawant is working who use to call me regularly for credit card, mutual funds and other things for business. As she was regularly approaching me for various business from your bank, i asked her whether you can do my overdraft facility, she said yes and i gave her my complete file on 20/03/2019. The branch manager is mrs kirti shenoy whom she introduced me. Last month they kept me waiting because year end is going on as we will start your process in april first week. After so many times going to the branch the manager is having full box of excuses without doing any due diligence and other things. Today i called she said madam kirti shenoy is on leave and other madam is going to look after your case. If you people are not ready to give me overdraft facility then why did you take my file last one month back. I am informing you because darshana was calling me again and again for my documents but after getting documents they are harassing customers where they have no interest to call me only excuses. Sir at present there is hardly business in market but after submitting documents you should have courtesy to call me once. The branch manager kirti shenoy is always busy while going to meet her in bank, after meeting only excuses. If you dont want to do business with me then why do you call me and waste my time as i have so many banks and you have so many customers. Manager does not answer my calls then why the hell you come to my office for business as i did not approach you. Due to all bad presentation all are going to mnc bank because there is no value for customers in your bank. My mobile no is [protected]. I request you to kindly take action on your branch manager as no one should suffer like me.

This is one of the most Noncooperative and dumb tech support that any bank can have.
I was explaining my case to prakash patil from the support.
I have not been receiving any OTP since almost a week. Although I receive SMS while withdrawing from ATM.
The support guy tells me to restart my mobile to see if i get SMS from them. I told them that I receive tons of promotional sms's daily. What is so special about Saraswats sms?
Further I asked him the email where I can write a complaint? he gave me the address [protected]@saraswartbank.com. This is the wrong address given by him.

I have a saving account with your ulhasnagar branch, i was opened account as per demand by your staff, again they said give fd to us then i given fd, again they said give rd account then i given rd account, now i want to close my account then they are said u have to bear charges of balance cheques, why should i bear the charges? I want to close my account immediately and return my balance amount, waiting for your positively reply are highly appreciated.

Regards
Kishore talreja
Sb ac no [protected]

Hi.. I m dr ramdas nagargoje, pediatric surgeon from aurangabad, maharashtra. I m having four accounts in saraswat bank.. One of my hospital, another two of myself and my wife. Fourth one of my company formed for establishment of our hospital. Since last ten years.. We have our account in this bank. With good it returns.. We four specialist doctors have applied for the loan for our hospital. The bank officials have taken more than two months to tell us that the loan is not getting approved.. While the other bank has sanctioned the loan in less than 10 days without much trouble. Also... The current account formed for loan purposes.. Is to be closed now.. But the bank officials are avoiding us and giving silly reasons to postpone the account closure. With a sad note.. I m closing all of my four accounts for a poor service and pathetic communication from the aurangabad gajanan maharaj mandir branch. Hope the bank does introspection in such matters and not lose their loyal customers like me. Thanks

Hi,
3 years ago Saraswat bank entered in my college to open students 0 Balance account so hence i also not know my home branch
I have opened an account over there
Then due to some issue i didn't maintain my account and i have lost my bank details such as account no debit card And I'm getting mssg from Saraswat today also but I'm not knowing my account no i call every customer care and even visited dahisar branch but no help i have received from them they are saying ur account is not registered and some times they are are just disconnecting my call with us if that's the case then how I'm getting mssgs from your bank
Really worst service Saraswat bank

I have savings account with saraswat bank sakinaka branch
Trying to reach on following phone number[protected] from two days no body responding to my call
Also i am calling on[protected] this is wrong number
Very bad customer support.

Please call me on [protected]
[protected] bank a. C no
9321376 — cust number

My request is urgent request

I am writing to dispute a fraudulent debit on my account in the amount of rs.50, 000/-. I am the victim of identity theft, and i did not make this debit. I am requesting that the debit reinstated, that any finance and other charges related to the fraudulent amount be credited, when this happened in the midnight by 12 my card was safe with me... I wonder how bank security is so poor?

Refund my amount
Wrong fund transfer mobile banking imps (Gomo) from date 19/11/2018
Wrong fund transfer from submit & writing compliant on28/11/2018
Beneficiary name rahul parling nagare
Beneficiary a/c no [protected]
Ifsce code (Correct) bkid0waingb
Ifsce code (Wrong) bkidowaingb
Reference trf : imps[protected]
Remitted amount : 45000/-

Sir,
I clear my loan on 19th oct 2018 but bank refuse to return my file forcing me to withdraw share money.

I ask bank official for if you force me to withdraw share money than show me circular than again they refuse to show me the circular.

I also gave letter in writing which is enclosed herewith.

My loan a/c no slpub/9078

Dear sir,
I suraj mishra, 15000/- amount transfer fron saraswat bank to sbi (Both are my accounts).in my sbi account 15000/- is credited on 26/11/2018 and immeditely is debit and show reverse to your saraswat bank account. But till date (29/11/2018) not return 15000/- amount.

Transion id / ref no.[protected]Sbi narration)
A/c no. [protected] (Suraj mishra)
Ifsc srcb0000396

Pls do the needful.

Regards,
Suraj mishra
M - [protected]
[protected]

I want to complaint about the guard of your atm at lajpat nagar4, new delhi branch as he didnot let my friend to enter the atm, and demanded that she needs to remove her hijab. He clearly said that ‘this is not allowed’ while smirking and smiling. I just need to know if there is any rule book where it is mentioned or he was just hired to insult the customers. I demand his immidiate removal and apology to my friend. This is absurd how your guard behaved and for future they need to be taught how to behave and proper training. Please resolve this issue as soon as possible.
Please reply me @ garima. [protected]@gmail.com
Thanks

What is the procedure for closing my savings account which is in saraswat bank? The timing of the bank in my city miraj laxmi market branch, district sangali is inappropriate for me. Due to which i am unable to complete any of my account related issues. The security too is very rude in giving instructions to any customer which i never liked. Please let me know what are the charges for closing an regular savings account for saraswat bank.

Saraswat bank, chembur branch do not have a qualified staff and also they don't know internal procedures, as the staff is completely new. They discuss with each other and then advise the account holder (Though the waiting period is more than half-an hour). Due to their negligence and inappropriate behaviour, income tax was deducted from my earlier fd, as the counter staff don't give forms to the account holder for the same. Still irritating if you call counter staff, they check about other details of the account, instead of solving their query.

Recently, when i lost my fd receipt and it was already due in mid-august, my fd for renewed by default. I informed that i have lost my fd receipt and now i would like to withdraw my fd amount. With regard to this, fd counter person handed over to me indemnity form for franking of rs. 500/- and advised to consult at other counter for further details, as this person was not knowing the procedure. At the other counter, i was advised to get the franked document and then only they can encash my fd in my account.

I visited them again after getting the indemnity form franked as per instructions. Now the fd counter advised me to again visit other counter to submit the document. But when i visited the 5th counter, some other madam was at the counter. She advised me to wait for atleast half an hour till she checks the procedure, and consult as she was also not aware of the fd procedures.

After all this mess and waiting for a positive reply, i was answered that the franked indemnity form is to notarised and then submitted to the bank for closure of fd and transfer of amount in my savings account. Also they advised both times that i can meet the manager of the branch next time, because manager had not come on both the days to the bank.

I have checked online for this information, but it nowhere mentions of notarising the indemnity form after franking. I request to take a strict action against these bank staff for not knowing the complete bank procedures and the customer have to bear for all the loss of money and time.

On 06/10/2018, at 16:13 hours, 198 and 34 rupees respectively were debited from my account while making online balance recharge from paytm app. I had received a message of the money being refunded to my account within a week. It's been a week now and i still have not received the refund. I hope you would look into the matter and the refund would be credited as soon as possible. With regards from shweta awati....