Saravana Stores Complaints & Reviews

I have ordered Queen size wood cort in padi saravan store Furniture and we recived damaged product which is not able to assemble by there own worker, and we asked them to replace with new cort.
For replace the new product they took 5 days with continues follow up by us, is this right way of responding the customer who orders the product, we have really fed up with customer service

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Jan 14, 2023

Verified Support

Dear Sir,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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We bought a 2 cot cost around 24000from Saravana stores padi. Booking date 12.4.2022. Delivery date 14.4.22. bill date 12.4.2022. Today, 01.01.23 the leg of the cot broken. unable to reach saravana stores phone number.Today it is only 8 months old and it got broken not even a year completed. We request to fix this issue at the earliest

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Jan 12, 2023

Verified Support

Dear Sir,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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We bought a six seater dining table from Saravana stores Chrompet. Booking date 11.9.2022. Delivery date 15.9.22. bill date 21.9.2022. Today, 21.11.22 the leg of the chair broken. When we try to keep the leg on it. Today when we asked for replacement, they say no warranty or guarantee. Only service will be provided with payment. Today it is only two months old and it got broken. We request to replace with a better quality table .( If the price is on the higher side) with additional difference payment

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Nov 22, 2022

Verified Support

Dear Customer,
Greetings from Super Saravana Stores.

Kindly contact our Customer Care on[protected] / 23777. Our team will assist you.

Warm Regards,
Customer Care Team,
SARAVANA STORES,
Super Store,
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: Padi

I have purchased LG washing machine on
[protected], delivery time delivery person asked and taken extra amount 150, in bill mentioned 400 only (300 for delivery charges and 100 for lifting charges) but delivery person taken 550, extra additionaly 150 taken, person name is IMRAN, we are trusting SARAVANA STORE so that's the reason we are purchasing here, but here delivery person ruling, this is not correct, please take immediate action.
Bill no-PA2223SA4064939

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Nov 10, 2022

Verified Support

Dear Sir/Madam,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: Chennai

Behavior is worst in chrompet saravana stores. Manager is irresponsible. Worst service.

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Nov 7, 2022

Verified Support

Dear Valued Customer,

We sincerely apologize for the inconvenience caused to you and sincerely appreciate your feedback.
Kindly mail us your contact number to [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach us on the below mentioned numbers.

Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
[protected] /[protected]
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Nov 7, 2022

Verified Support

Dear Valued Customer,

We sincerely apologize for the inconvenience caused to you and sincerely appreciate your feedback.
Kindly mail us your contact number to [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach us on the below given numbers.

Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
[protected] /[protected]
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: T Nagar

Hi,

I placed an order for 6 × 500G Alive Coffee Power Packet @ https://e.saravanaonline.com on 13th OCT 2022 6:45 PM

Today (14 OCT 2022 @ 12:03 PM) I got a call from your store stating that they don't have 6 qty of what I have ordered. Instead, they had only 2 Qty.

So I asked them to refund me the funds since I need exactly what I ordered for which is (6x 500G Packet) but the person who called...

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Illegal parking in Gullepalem, malkapuram area past 2+years and no one taken action against.
It’s a nuisance as someone has parked these vehicle and went now its abandoned past 2 years and public is facing problem due to these type of parking while taking turn.

Humble request to take action and get this clear as soon as possible.

Appreciate your help

Nov 5, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Oct 05, 2022

Updated by Deepak123epari Illegal parking in Gullepalem, malkapuram area past 2+years and no one taken action against.
It’s a nuisance as someone has parked these vehicle and went now its abandoned past 2 years and public is facing problem due to these type of parking while taking turn.

Humble request to take action and get this clear as soon as possible.

Appreciate your help

Oct 05, 2022

Updated by Deepak123epari Illegal parking in Gullepalem, malkapuram area past 2+years and no one taken action against.
It’s a nuisance as someone has parked these vehicle and went now its abandoned past 2 years and public is facing problem due to these type of parking while taking turn.

Humble request to take action and get this clear as soon as possible.

Appreciate your help

Oct 05, 2022

Updated by Deepak123epari Illegal parking in Gullepalem, malkapuram area past 2+years and no one taken action against.
It’s a nuisance as someone has parked these vehicle and went now its abandoned past 2 years and public is facing problem due to these type of parking while taking turn.

Humble request to take action and get this clear as soon as possible.

Appreciate your help

Verified Support

Oct 05, 2022

Saravana Stores Customer Care's response Dear Sir,
Currently we have our branches only in Chennai.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: Chrompet

Date of the incident: 4th October 2022
Store: Chrompet Super Saravana Store, Chrompet.
Client number: +[protected]
Incident description: Purchased Wireless Keyboard & Mouse for our Office which didn't get connect to our Office TV. When demanded for a return on it, the store manager named Prabakar had behaved very rude and started scold unparliamentary words and pointed that all consumers are street dogs... when the whole world provides ease of options on returns policy, why staff of Super Saravana Store is behaving in such a third rated manner. ill-treating consumers a dogs?

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Address: Chrompet

Date of the incident: 4th October 2022
Store: Chrompet Super Saravana Store, Chrompet.
Client number: +[protected]
Incident description: Purchased Wireless Keyboard & Mouse for our Office which didn't get connect to our Office TV. When demanded for a return on it, the store manager named Prabakar had behaved very rude and started scold unparliamentary words and pointed that all consumers are street dogs... when the whole world provides ease option of return policy and many, why staff of Super Saravana Store is behaving in such a third rated manner.

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Address: 53 periyar theru then palani nagar

I bought the sofa from this saravana store padi. Quality is bad and we have told floor incharge head rest losenup and fabric is getting pores. Tiered of followup. Can this complaint portal help to address my issue. 50k is wasted by purchasing product from them.

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Saravana Stores Customer Care

from Chennai, Tamil Nadu

Sep 22, 2022

Verified Support

Dear Sir,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: 15,M.T.H. road,padi,chennai-600050

I got a two shirt from Saravana store on 11/9/2022 And they are not in good condition so please replace it

Oct 18, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2022

Saravana Stores Customer Care's response Dear Valued Customer,

We would like to understand more. Kindly contact our Customer Care on the below given numbers. Our team will assist you.

Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
[protected]/23777
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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I had purchased some products on 22/07/2022 from Saravana Stores Padi, chennai. I did the payment through POS machine, the amount 617 was deducted from my account but they didn't receive it. So I had to pay through cash at that time. I did complain to the bank, but when I again contacted the bank they said there is no response from other side. Please look into this. Refund the extra amount asap.

Sep 18, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

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Aug 15, 2022

Saravana Stores Customer Care's response Dear Sir,
This does not belong to our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Hi.. Good day...

Recently I purchased an watch and now facing issues in that .. I am unable to claim warranty as the bill copy is not clear.. Can you please provide an duplicate copy.. So that i can claim the watch under warranty..

Thank you..

Bill no # PA2122SA5310348
Date of purchase 25th march...

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Address: Poonamallee

Dear Concern,

On 06/07/2022 we purchased gold for 150000 we asked for 2 locker box first they said no box will provide after we spoken to manger they said need to buy 20laks, I said sir other gold houses are providing locker box for 5 lakhs onward .. really work service from manger ... we are regular customer for saravana gold house .. thanks.. here after we will not cone to your outlet thank you for your great responce sir .. really we fed up, manager telling me that m d ma's to approve for locker box .. is this the job of m d .. really upset sir . We never expert this king of responce after we purchase gold .. if manager have told this before we never purchase from your shop ..

Aug 14, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Ansar gsrcf Sorry for 15 lakhs we purchased on 06/07/2022

Verified Support

Jul 10, 2022

Saravana Stores Customer Care's response Dear Sir,
It is not our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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I have purchased various types of things over 1lakhs, cot, wardrobe mattess utensils, mixer, fridge washing machine, other accessories things on 29 Jun 2021. I will attach all bills if required.

I have contacted personally to manager amd supervisor, but action is still pending.

No follow up and nothing happening.

They're behaving worst after received in their pockets

Where to compliant

My contact number is [protected]
Bill name hari

Aug 1, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2022

Saravana Stores Customer Care's response Dear Valued Customer,

We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.

Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
[protected]/23777
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: Chrompet

5 days before I bought an idli cooker and the plates are shaking not seated. So asked for a replacement and it comes under policy as well. But they are not replacing. I really feel bad as I have bought many products from here and the managers here don't respond properly and they made us to walk here and there not with proper response. Dint expect this from Saravana stores

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I have purchased cot, dressing table and sofa. I am fully dissatisfied with Saravana store Padi team, transport and manager Mr Marikannan [protected] wrost attitude from Mr.Mari ..not even attended a customer properly and no response from him without any information he went and we were waiting for 30 mins...they didn't give proper response and treated customer wrost wrost service and response... The transport team has damaged our house entrance and walls and we were not given proper response and POC contacts to escalate. Cot was also defective and they fixed it after 4 days after several follow ups. We are completely disatisfied by the service.. Need full amount refund for my sofa.Rs.19990

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Aug 1, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2022

Saravana Stores Customer Care's response Dear Sir,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Vishnu19

Apr 5, 2023

Yes same happened for me in padi store..Since 5 days my goods not recieved..They were not replying properly..Very frustrating..Worst customer service

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Address: Saravana story furniture paadi

We have purchased tv stand cupboard the first week ok June but it's not yet delivered the delivery date is 10-15th of June but it's 23 now the customer service has not responding at all are you we are the regular customer is SS but the service is very worst and we need the product by today itself or else we will file a complain consumer court the customer service and satisfaction is very bad

Jul 27, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Jun 23, 2022

Updated by Elona . U Slove the problem soon

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Jun 25, 2022

Saravana Stores Customer Care's response Dear Valued Customer,

We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach our customer care on the below given numbers for assistance.

Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
[protected] /[protected]
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: No 15, MTH Road, Padi, Chennai - 600050 (Near Padi Bus Stand)

I have bought a new shirt in Saravana stores padi branch which is small size not able to wear it.In store they not allowed me to wear the product for trial check so need for exchange of this product....

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Hi,

I have ordered sofa set on 23/04/2022 in saravana stores furniture padi, which is supposed to be delivered on 01-May-2022, but still there is no response. I tried customer care too there is no response. Please escalate this and let me know when it will be delivered.

Order no: PR/2223/3259

Manoj.G

Jun 12, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

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May 12, 2022

Saravana Stores Customer Care's response Dear Sir,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

Saravana Stores Complaints & Reviews

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Saravana Stores reviews & complaints page 3

Queen size wood cot damage piece delivered and took more than 5 days to respond and replace

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Cot leg broken purchased recently not even a year completed

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Wooden furniture broken

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Delivery persons taken extra charges

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Product

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Fraud + Rude Customer Support

Regarding wrong parking past 2 years

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Unprofessional, treating consumers as dogs

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Unethical behaviour

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Sofa Swedish / furniture

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Shirt

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Payment issue

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Request to provide duplicate bill copy

Unsatisfied service

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Incomplete Service on installation after sales

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Bought a defective product and they are not replacing

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Worst service from PADI saravana store furniture

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Tv cupboard / furniture

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Product exchange required

Sofa set

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Saravana Stores Complaints & Reviews

File a complaint to Saravana Stores

Saravana Stores reviews & complaints page 3

Queen size wood cot damage piece delivered and took more than 5 days to respond and replace

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Cot leg broken purchased recently not even a year completed

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Wooden furniture broken

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Delivery persons taken extra charges

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Product

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Fraud + Rude Customer Support

Regarding wrong parking past 2 years

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Unprofessional, treating consumers as dogs

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Unethical behaviour

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Sofa Swedish / furniture

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Shirt

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Payment issue

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Request to provide duplicate bill copy

Unsatisfied service

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Incomplete Service on installation after sales

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Bought a defective product and they are not replacing

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Worst service from PADI saravana store furniture

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Tv cupboard / furniture

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Product exchange required

Sofa set

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