Saravana Stores Complaints & Reviews

I purchased children dress in porur I want to return some dresses because not suitable to sister son but in bill mention there's no exchange then how could I return this dress please help me

Employees inside the building are not wearing the mask properly. Touching nose and mouth regularly. Without gloves touching kids.

Hi sir today i will come evening time in New saravana store usman road branch
Today purchase to my son and my wife dress...
Then I am going in 5 th floor but missing my wife chudithar then complaint no response sir then I will come ground floor meet Mr manager keep my address and phone keep it no response sir so feeling sir .. ... I will attach to my purchase bills sir
thank you sir
My name Arivazhgan
My phone [protected]

I went to purchase before Diwali and experienced worst customer service from the sales girls standing for products and billings...most of them were send hometown for Diwali and the remaining girls almost showing their whole frustration on us. For simply questions like we're is the section the girls yelled at us with irritating humms...Working for lesser salary and 12 hours is their fact if those girls think they are paid less they have to fight their right with store instead the harsh words used against us was totally not acceptable...I thought of even complaining to a supervisor who was also not available and my wife took curtosy on them and said they are pity and don't know what to do so they are yelling at us...Saravana sales Girls please go and get some training from sales girls from GRT and other showroom...if I do the same like this girls do I am out of my job as I am also working for one of CS

No one is answering my call, nor the manager or the [protected]. I still didn't my product yet which was suppose to get delivered by[protected], which i ordered on[protected]

Today I am buy 4 pants size 36 but 2 pants good another 2 pants full tied and not comfortable pls suggest me how to I change my pants

Sir,
We have been purchasing very regularly all our house hold Articles as well as clothes all our family members. We purchased convection type Microwave oven 25L of Kenstar from your Furniture Mart on 30.10.2020 bearing bill No.PR/2021/91706 for Rs.11, 800/-. At the time of purchase when we requested them to do a demonstration, a sales girl namely Mrs. Subha assured as that company representative will come and do the demo and had given the date of 02.11.2020 for such demonstration. We both are working and therefore expecting their visit one o[censored]s availed leave and waiting for them to come. However, no person contacted us till 4.56 pm. At 4.57 pm one person from Mobile No. [protected] called me up and said your address has no clarity. I had given the Sales girl at Furniture Mart a clear address of our house. However, I sent my address and location map to the person who called me up at 4.57 pm. Thereafter one another person at 7.57 called me up through his mobile No.[protected] and asked for my address. I gave him address and requested to do the demo today itself as we cannot avail leave one more day which was no avail. I called up the sales girl number [protected] who did not pick up my call despite we attempted twice. We are worried, even after immediate purchase the service provided by the company KENSTAR is not upto the satisfaction. I request your management to do take corrective measures immediately otherwise we may tend to take a decision not to visit your esteemed Stores as your staff seems to be very lenient towards customer service which could not be the mantra of your Stores with the request to return the product we purchased from you.
Thank you

your well wisher

I have exchanged clothes for uncomfortable size was taken by me then they accepted it and they gave me a returning bill copy i kept it safely but by mistake it was lost by me so please give me an another copy of the returning bill it costs 2391RS

Dear sir
Today billed one item without myknowledge and madurai sales team not agree to giverefund
I was very disappointed with your service

We exchanged 916 old gold it is 20.590 gram initially after heating it becomes 19.410 gram. Nearly more than 1.2 gram decreased....

We purchased a clothing and exchange was not made in Saravana store Ranganathan Street T.Nagar. The customer service was very poor and they disrespected us and it was a stressful experience and at last they didn't exchange clothing which was a waste of time.

Dear,

I have booked my washing machine on

12 Oct 2020 delivery date is today I called customer care number [protected] after so many attempts they picked my call when I ask the timing there is no proper response from the receptionist Or sales girl kindly confirm when I will receive my washing machine.

I have compalint wardrobes last one month no one response till date i went to shroom 2 times no one response properly i was totally disopoinment this product very worst service and also this product not worth of money i need i reqest you i need resolve my problem. but woodness brand employee response very poor i brought this product belive only saravana store but they service totally poor

Hi,
I have ordered one 3 seater sofa on[protected] at the saravana store's furniture shop, padi.

And we have received the product on[protected]. After the delivery of the product we are totally disappointed and dissatisfied with the product.

The color of the product is totally different which we chosen at the store. And bottom of the sofa is totally worst all the bushes are cross and all the threads are coming out and the finishing is worst. Really very very disappointed.

Kindly help us in this issue.

Regards,
Kamalesh

My name calvin majesty I have to purchased some grocery products on 17/08/2020 rs 445. At this amount was deducted twice at a time. And it's showing today's date of transactions in my account kindly find out my issues as soon as possible.

I have always been a big fan of saravana stores. I kept preferring you for all my purchases. Post my wedding when we came to a new home i convinced everyone to purchase furnitures from you. Without hesitation i happily purchased cot, bed, wardrobe, sofa, gas stove, dining table and chairs and so on from chrompet branch

The dining table is the costliest (₹25000) of all. The worst part is it is a damaged one. Right after i got it delivered one leg of it came out, i called up the store and asked for a return or cancellation as it was a failure.
But i was refused for it. Not sure why.

Then i got a contact number for fixing the leg from the store.
But in few days not even ten days before started to use, the second leg came out.

Then it started, till today one by one is coming out even after fixing multiple times.

I keep writing to you for the past year, but got no response. I have the bills too.

Hope you wil take necessary actions for the valuable customers. And i expect a reply at least

I have done transaction using paynimo for gold coin purchase. Amount 62084
Debited but not credited. Please refund my amount. My bank side showing success. Saravana store employee told amount is not credited to us. Kindly check and refund my amount please

I bought haier refrigerator on 21st july 2020 the next day it was delivered but today morning only i was unpacking the refrigerator but inside milk tray was uneven condition and not fixing properly coming out i tried padi furnitures store no one picking the call also

Let me know whom should i contact and do some work on the refrigerator

I have purchased some furniture and blue star water dispenser on[protected], during deliver i was not provided the bill for water dispenser and furniture, but got the bills for half of the other materials, now the water dispenser is not working and i am unable to claim the warranty which will expire in august 2020, we have approached the store several times but were not treated properly and not provided with the bill and they are replying that the authorized signatory is not available. This is an unfair trade practice by a reputed trader . This put me in to great depression and mental agony.I WILL BE FORCED TO
APPROACH THE CONSUMER FORUM FOR DEFICIENCY OF SERVICE
AND CLAIM REPLACEMENT OF NEW DISPENSER WITH AN EXTENDED WARRENTY, BESIDES DAMAGES, DIRECT, INDIRECT AND CONSEQUENCES.

Date of purchase[protected]
product - water dispenser along with furnitures
invoice number -PR/1920/324897
Invoice Name . Sree hari engineering
contact : Krishna BE.BL.

I have purchased one dressing table and stool on 14 of march 2020 (Bill No.-PR/1920/326446) But today is 21 July I didn't received my product till now and I have called many times but still they are saying it will be deliver on Saturday but that Saturday not come till now. Last week on Monday I went there and I asked the status dn again he said last Saturday and one guy Mr.Saravanan gave his number also but now he blocked my no.please check this is not tolerable I want to return my money back