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Saravana Stores Complaints & Reviews

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Updated: Dec 4, 2024
Complaints 345
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123
Unresolved
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Saravana Stores reviews & complaints page 6

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5
56
Dec 5, 2021
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Please check your mail box . I sent mail . My bill number is 392122. Pizza cutter is lost. Check camera and refund.
Saravana Stores customer support has been notified about the posted complaint.
Dear Sir/Madam,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
Dear Sir,
This product is not bought from our showroom. Kindly contact the respective showroom.
Regards,
Customer Care Team
SUPER SARAVANA STORES.
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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    D
    Divakargowri
    from Noida, Uttar Pradesh
    Dec 3, 2021
    Resolved
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    Resolved

    Address: Saravana legend , padi

    I bought one cello flask 2 month before from Saravana Legend Padi, it was not good, with in one hour heat dissipate. Same time it Was under warranty, so I went to exchange, but 6th floor supervisor mathi told, it is not accepting for warranty here, you go to visit cello company. But I am asking again and again for warranty request . And he using bad word like fool, ### . I'm really disappointed 😞. Please take action .

    He is not fit for CUSTOMER handling

    Mathi, 6th floor supervisor, saravana legend, padi

    If not take action again for Mathi, I will complaint at consumer court.
    Jan 4, 2022
    Complaint marked as Resolved 
    Saravana Stores customer support has been notified about the posted complaint.
    Verified Support
    Dec 04, 2021
    Saravana Stores Customer Care's response
    Dear Sir/Madam,
    This product is not bought from our showroom. Kindly contact the respective showroom.
    Regards,
    Customer Care Team
    SUPER SARAVANA STORES.
    T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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      R
      Ram Akabal Ram
      Nov 29, 2021
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      Address: Saravana store padi chennai

      I purchased a sadha cusion cot difective Plywood given with cot when i coplain they told no problem sir the i send photo of difective Plywood of cot this item purchased from saravana store padi chennai on 24/11/2021
      Saravana Stores customer support has been notified about the posted complaint.
      Dear Sir,
      This product is not bought from our showroom. Kindly contact the respective showroom.
      Regards,
      Customer Care Team
      SUPER SARAVANA STORES.
      T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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        E
        Elleljgs
        from Chennai, Tamil Nadu
        Nov 15, 2021
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        Address: Tnagar

        I got charged payment twice via gpay so I want a refund
        Saravana Stores customer support has been notified about the posted complaint.
        Dear Customer,

        We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach out our Customer Care at[protected].

        Warm Regards,
        Customer Care Team,
        SARAVANA STORES Super Store,
        www.supersaravanastores.com
        T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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          E
          Ezhil101
          Nov 6, 2021
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          Most of the workers here are wearing masks for their chin. And few of them are sneezing and coughing but they are not sanitising their hands after sneezing or coughing. And the workers who are sick are not wearing the masks properly m.
          Saravana Stores customer support has been notified about the posted complaint.
          Dear Valued Customer,

          Thank you for your feedback. We have facilitated all our Super Saravana Stores with sanitizers and Thermal scanner as per Government guidelines & we do follow them as well. Kindly send the address of the showroom you have mentioned to our mail id [protected]@supersaravanastores.com. You can also reach out our Customer Care on[protected] & share the details.

          Warm Regards,
          Customer Care Team,
          SARAVANA STORES Super Store,
          www.supersaravanastores.com
          T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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            J
            Joseph Prabhu
            Nov 5, 2021
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            Address: Chrompet. Chennai

            I purchased stationery items at Chrompet Saravana stores. Bill number : 001848, dated 30.10.2021 12.07 pm. Amount of the bill : Rs.887. I gave a debit card..They swiped it and said Transaction failed and gave me the card. I paid the amount in cash. Within 2 minutes the amount was withdrawn from my account, even after paying the bill in cash. When I asked the counter staff they said I will get the amount in 2 days. But today (5.10.2021) the amount has not been refunded to me. When will I get the amount back.
            (Saravana stores - stationery 5th floor)

            S. Joseph Antony Prabhu
            Mobile :[protected]
            Saravana Stores customer support has been notified about the posted complaint.
            Dear Valued Customer,

            Kindly share the transaction details and your contact number to the mail id - [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach out our Customer Care[protected].

            Warm Regards,
            Customer Care Team,
            SARAVANA STORES Super Store,
            www.supersaravanastores.com
            T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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              C
              charu vasudevan
              Oct 15, 2021
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              Address: No 36 Ghulam Abbas Ali Khan 7Th St, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu 600006, India
              Website: Shop

              Bought eyeliner from the Saravana stores bramandamai north us man road

              The eye liner inside the box was and empty bottle only a little dot was there

              To hide the fraud activity they have celotabed the box

              Cheap and unexpected behavior
              Saravana Stores customer support has been notified about the posted complaint.
              Oct 15, 2021
              Updated by charu vasudevan
              Bought eyeliner from the Saravana stores bramandamai north us man road

              The eye liner inside the box was and empty bottle only a little dot was there

              To hide the fraud activity they have celotabed the box

              Cheap and unexpected behavior

              Nov 15, 2021
              Updated by charu vasudevan
              May i know the status of the Fraudulent activity or can i consider this activity is done only by the knowledge of you knowing this is happening.
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                A
                Aasthasudha
                from Chennai, Tamil Nadu
                Oct 13, 2021
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                Address: No5 S block LG road police line

                I have purchased bajaj water heater from purasawakam saravana on month of April. I missed my bill copy. Now the water heater not working I called service center he asked purchased bill copy to claim the warranty. I have already contacted to saravana stores she not give the bill copy she said that (duplicate bill copy )option are not available in saravana stores .I ready hate this because all other stores were available this option but saravana stores not available. Do something I need my bill copy
                Saravana Stores customer support has been notified about the posted complaint.
                Dear Customer,
                Greetings from Super Saravana Stores.

                Kindly mail us your contact number to [protected]@supsersaravanastores.com for our executive to reach out to you. You can also reach us on[protected].

                Warm Regards,
                Customer Care Team,
                SARAVANA STORES,
                Super Store,
                www.supersaravanastores.com
                T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
                Dear Customer,
                Greetings from Super Saravana Stores.

                Kindly mail us your contact number to [protected]@supsersaravanastores.com for our executive to reach out to you. You can also reach us on[protected].

                Warm Regards,
                Customer Care Team,
                SARAVANA STORES,
                Super Store,
                www.supersaravanastores.com
                T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                  S
                  Sri sruthi
                  Sep 28, 2021
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                  We bought a gold chain before two months within two months it's broken into two.. I need gold chain exchange or money back.. Low quality of products
                  Saravana Stores customer support has been notified about the posted complaint.
                  Dear Valued Customer,

                  We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.

                  Warm Regards,
                  Customer Care Team,
                  SARAVANA STORES Super Store,
                  www.supersaravanastores.com
                  T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                    S
                    Sriraji
                    Sep 28, 2021
                    Resolved
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                    Resolved

                    Address: Porur

                    The salespersons in gold section were not even attending customers when I went to shopping with my mum we waited for so long and even tried calling them but they're not responding properly after long time two girls came giggling and started showing the jewels with disinterest this irritated me to the core. One thing I noticed there is that the salespersons were judging people based on their appearance. Worst experience I will never shop again in saravana stores for gold.
                    Oct 30, 2021
                    Complaint marked as Resolved 
                    Saravana Stores customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2021
                    Saravana Stores Customer Care's response
                    Dear Valued Customer,

                    We would like to understand more. Kindly share the address of the showroom you visited and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.

                    Warm Regards,
                    Customer Care Team,
                    SARAVANA STORES Super Store,
                    www.supersaravanastores.com
                    T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                      M
                      mska
                      Sep 22, 2021
                      Resolved
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                      Resolved

                      I bought Sooji Rava today 22/09/2021 from Sarvana Stores Porur, which shown packed in month of September with 90 days validity date . But when opened packet found the packet is full of small white insects
                      Oct 25, 2021
                      Complaint marked as Resolved 
                      Saravana Stores customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 24, 2021
                      Saravana Stores Customer Care's response
                      Dear Valued Customer,

                      We sincerely apologize for the inconvenience caused to you.
                      Kindly mail us your contact number to [protected]@supersaravanastores.com for our executive to reach out to you. You can also contact us on[protected].

                      Warm Regards,
                      Customer Care Team,
                      SARAVANA STORES Super Store,
                      www.supersaravanastores.com
                      T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                        H
                        HITESHKUMAR M. JANI
                        from Chennai, Tamil Nadu
                        Sep 17, 2021
                        Resolved
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                        Resolved

                        Address: The Legend, New SARAVANA STORES, No. 15, M.T.H. Road, Padi, Chennai 600050

                        Dear Sir, I had purchased new computer table but the quality is very very bad and lots of scratched. The table is in worst condition and does not look like New piece. Also, they don't refund the money nor respond to my requests. I had purchased on 28th August and received on 29th Aug, 21. I call them on 29th and made complaint but there is no response. I am not happy with the same type and requested for change of model even if i have to pay little more. But they said they will replace same model with new piece. Also, they are not ready to provide better model even if i am ready to pay more and there is no response, as of today. Hence, Now, i am not interested to buy from them as i am worried about the quality of other replaced piece. Please, help me get the refund. I have also paid for transportations Rs.300/- (+) 4126/- by Debit card. I would appreciate if you take serious action and settle my claim with higher amount of
                        penalty, so that they don't play with customers in future.

                        Sir, I've sent complaint on INGRAM, customer complaint forum (copy attached) but there is no response from the seller, upto today's date.

                        Thanks and Regards,
                        HITESHKUMAR M. JANI
                        Oct 20, 2021
                        Complaint marked as Resolved 
                        Saravana Stores customer support has been notified about the posted complaint.
                        Sep 17, 2021
                        Updated by HITESHKUMAR M. JANI
                        My complaint is against "The Legend, New Saravana Stores, Padi, Chennai 600050"

                        Verified Support
                        Sep 19, 2021
                        Saravana Stores Customer Care's response
                        Dear Sir,
                        This product is not bought from our showroom. Kindly contact the respective showroom.
                        Regards,
                        Customer Care Team
                        SUPER SARAVANA STORES.
                        T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                          S
                          Santy92
                          Aug 26, 2021
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                          Address: Padi

                          I purchased the sofa 6 mnth back, quality is poor, woods are getting crack, nails are heading out, foam got in. Whn we bought they didn't deliver the coffe table with then after hundreds of following they delivered it two month delayed. Suggest don't go with saravana for furniture.
                          Saravana Stores customer support has been notified about the posted complaint.
                          Dear Valued Customer,

                          We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach us on our Customer Care number[protected].

                          Warm Regards,
                          Customer Care Team,
                          SARAVANA STORES Super Store,
                          www.supersaravanastores.com
                          T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                            M
                            muruganss
                            Aug 25, 2021
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                            Address: 416,indira nagar ,keelanatham vadakoor .. tirunelveli-627353, contact no 8903102100

                            I buy some biscuits in Saravanan store tirunelveli i received an expired food product before that i purchased chocolate it having worm inside it i dont know why are you selling expired food items ..i need an answer or reply how did i blindly trust your brand when you are selling expired product, this is the second time i face this issue.
                            Saravana Stores customer support has been notified about the posted complaint.
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                              Z
                              Zari Zari
                              Aug 24, 2021
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                              Address: Chromepet

                              I have purchased a foldable travel bed from saravana chromepet on 16th Aug 21. But it is half feet small to my cot. Saravana chromepet told over phone that this couldn't be exchanged. Please arrange to exchange the bed
                              Saravana Stores customer support has been notified about the posted complaint.
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                                Zari Zari
                                Aug 24, 2021
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                                Address: Saravana stores chrompet

                                I have purchased a foldable travel bed from saravana chrompet on 16th Aug 21. But it is half feet small to my cot. Saravana chrompet told over phone that this couldn't be exchanged. Please arrange to exchange the bed
                                Saravana Stores customer support has been notified about the posted complaint.
                                Dear Valued Customer,

                                We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you. You can also reach us on our Customer Care number[protected].

                                Warm Regards,
                                Customer Care Team,
                                SARAVANA STORES Super Store,
                                www.supersaravanastores.com
                                T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                                  S
                                  suchitra jennifer
                                  Aug 18, 2021
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                                  We got a cot with disassembled hydraulic system, a sofa and a coffe table.
                                  During the delivery the coffe table broke so badly and it’s damaged as per the image attached. The hydraulic doesn’t fit the cot provided so it’s also terrific.
                                  The sofa mechanic didn’t come and sofa didn’t go into the house itself. They delivered in the midnight at 3AM which was disturbing for all other flatmates and created a chaos. Totally worst customer delivery and zero satisfaction.
                                  Saravana Stores customer support has been notified about the posted complaint.
                                  Aug 18, 2021
                                  Updated by suchitra jennifer
                                  We bought these products at Chennia, Padi Saravana stores (furniture showroom)
                                  Dear Madam,
                                  This product is not bought from our showroom. Kindly contact the respective showroom.
                                  Regards,
                                  Customer Care Team
                                  SUPER SARAVANA STORES.
                                  T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                                    I
                                    Ilavarasan578
                                    Aug 17, 2021
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                                    Worst service from padi Saravanana store .. manger he is a fraudulent
                                    Saravana Stores customer support has been notified about the posted complaint.
                                    Even calling manger he not picking my call ..
                                    Dear Sir,
                                    This product is not bought from our showroom. Kindly contact the respective showroom.
                                    Regards,
                                    Customer Care Team
                                    SUPER SARAVANA STORES.
                                    T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                                      A
                                      Aanduuu G
                                      Aug 17, 2021
                                      Resolved
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                                      Resolved

                                      I have bought a remote car for a price of 500 ruppess on 14th August 2021 in your chrompet branch. It's not working when we use it, so again came to Saravana stores asking for it but get the irregular response. It's a big amount for you people but for us it's a big amount and one more thing remote car is my kids biggest wishes. Is this the reponse you people giving to the customers... customer satisfaction is the main goal of the shop keepers..but what you persons all have done for us
                                      Sep 18, 2021
                                      Complaint marked as Resolved 
                                      Saravana Stores customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 18, 2021
                                      Saravana Stores Customer Care's response
                                      Dear Valued Customer,

                                      We would like to understand more. Kindly share the bill details and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.

                                      Warm Regards,
                                      Customer Care Team,
                                      SARAVANA STORES Super Store,
                                      www.supersaravanastores.com
                                      T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
                                      Dear Valued Customer,

                                      We would like to understand more. Kindly share the bill details and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.

                                      Warm Regards,
                                      Customer Care Team,
                                      SARAVANA STORES Super Store,
                                      www.supersaravanastores.com
                                      T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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                                        V
                                        vinay chaitanya11
                                        Aug 12, 2021
                                        Resolved
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                                        Resolved

                                        Address: 15, Madras Thiruvallur High Rd, AP Block, Sector A, Padi, Chennai, Tamil Nadu 600098

                                        I purchased a cot from Sarvana Stores Padi branch and it got delivered on 10.08.2021. A crack has been observed on the head side board. I have raised a complaint with Sarvana stores immediately but no prompt response.

                                        Please look into the issue and do the needful.

                                        Invoice No: PR2122SA55162 dated 04.08.2021
                                        Sep 12, 2021
                                        Complaint marked as Resolved 
                                        Saravana Stores customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 12, 2021
                                        Saravana Stores Customer Care's response
                                        Dear Sir,
                                        This product is not bought from our showroom. Kindly contact the respective showroom.
                                        Regards,
                                        Customer Care Team
                                        SUPER SARAVANA STORES.
                                        T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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