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Sathya Agencies Complaints & Reviews

2.9
Updated: Oct 22, 2025
Complaints 749
Resolved
347
Unresolved
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Sathya Agencies reviews & complaints page 21

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M
Muralisusmi
from Tiruvannamalai, Tamil Nadu
Dec 15, 2019
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Address: Bakthavachalam nagar, Namakkal, Tamil Nadu, 637209

Unga tiruchengode showloomla tcl tv purchase panna pona, emi card apply panna sonna bajaj panna mudiyathnu sollitanga, hdb finance mudiyathnu sollitanga show room staff cash pay pannithan eduthukkanum apadinu sollitanga, engaluku epadi mudiumo apdithan nanga edukka mudium, staffs sariyana details tharamattingaranga, ipadi panna nanga epadi marupadium unga showroomku varamudium, nenga vera nalla finance tieup vachukonga, illana nenga advertisement podurappo unga showroomla ready cash pay panna mattum tha purchase panna mudium sollirunga nangalam vera showroom ku povom
Verified Support
Dec 16, 2019
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

[protected]/[protected]
Verified Support
Jan 18, 2020
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

Awaiting your response,

With regards,

SATHYA CRM
[protected]/[protected]
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    R
    Ramsachyin
    from Hosur, Tamil Nadu
    Dec 13, 2019
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    Address: Tiruvarur, Tamil Nadu, 610001

    Sir, i have registerd complint on yesterday 12/12/2019. Still now sathya agencies customer service not contact to me. Only reply with mail conversation to give your number, i sent my mobile number now a time your customer service not contact to me. Sathya agencies is lot of lie to sale this product. I never come again sathya agencies. My last purchase of your showroom.. And waste of purchasing..
    Verified Support
    Dec 13, 2019
    Sathya Agencies Customer Care's response
    Dear Sir/Madam,

    Greetings from Sathya.

    We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

    Assuring our best of services always,

    With regards,

    SATHYA CRM

    [protected]/[protected]
    Verified Support
    Jan 18, 2020
    Sathya Agencies Customer Care's response
    Dear Sir/Madam,

    Greetings from Sathya.

    We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

    Awaiting your response,

    With regards,

    SATHYA CRM
    [protected]/[protected]
    Verified Support
    Feb 19, 2020
    Sathya Agencies Customer Care's response
    Dear Customer.

    Greetings from Sathya.

    On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

    Looking forward to serve you always,

    With regards,

    SATHYA CRM
    [protected]/[protected]
    Dear Sir,

    Very poor sales & service for whirlpool wp purasense ro
    Purchasing date 01.12.2019 Demege product delivery
    but uptodate new product not delivery and fixing service
    so please new product delivery and fixing immediately.

    Please contact : [protected]

    wrong commitment & worst customer service - Comment #3625195 - Image #0
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      S
      sana saran
      from Bodinayakkanur, Tamil Nadu
      Dec 12, 2019
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      Address: Tirupur, Tamil Nadu

      Hi... We bought a tcl brand led tv from udumalpet sathya showroom last year... Within few months we got problem in the display... Now we again have problem... We have called many times to the showroom to rectify the problem but they are not responding properly... We feel bad... Within one year of the purchase so many problems... Kindly help us to solve the problem
      Verified Support
      Dec 13, 2019
      Sathya Agencies Customer Care's response
      Dear Sir/Madam,

      Greetings from Sathya.

      We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

      Assuring our best of services always,

      With regards,

      SATHYA CRM

      [protected]/[protected]
      Verified Support
      Jan 18, 2020
      Sathya Agencies Customer Care's response
      Dear Sir/Madam,

      Greetings from Sathya.

      We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

      Awaiting your response,

      With regards,

      SATHYA CRM
      [protected]/[protected]
      We booked a Samsung fridge on tuesday in Cuddalore branch.. . we had an urgent need.. even after so many calls made by us to remind them, they haven't delivered it till now.. very poor response from those who attended my phone call .. irresponsible persons in service...
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        R
        Ramsachyin
        from Hosur, Tamil Nadu
        Dec 12, 2019
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        Address: Tiruvarur, Tamil Nadu, 610001

        Sir, I have purchasing faber chimney in thiruvarur sathya agencies for yesterday on 11/12/2019.as manager is told as fitting and installation free for this brand.but faber chimney service care as told as fitting and installation is not free. pay fitting charge at Rs3000.very dispointed for purchasing for sathya agencies. I will returned the poduct.as showroom manager wrong commitment to sale this product.very worst for sale.
        Verified Support
        Dec 13, 2019
        Sathya Agencies Customer Care's response
        Dear Sir/Madam,

        Greetings from Sathya.

        We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

        Assuring our best of services always,

        With regards,

        SATHYA CRM

        [protected]/[protected]
        Verified Support
        Jan 18, 2020
        Sathya Agencies Customer Care's response
        Dear Customer.

        Greetings from Sathya.

        On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

        Looking forward to serve you always,

        With regards,

        SATHYA CRM
        [protected]/[protected]
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          M
          mohamednafees
          from Vadamadurai, Tamil Nadu
          Dec 12, 2019
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          Address: N052 G1 DURUGAM ROAD ,KALLKURICHI, Viluppuram, Tamil Nadu, 606202

          Dear team,

          I have parched lg led tv on[protected]Bill-[protected]), karthi keyan (Kk11) tolled me if you tv parched i will give free sonny head set, but still more than one year completed not giving i ask so many times but not giving please take action i have parched so many items please check my name is mohamed ali mobile :[protected]

          Thanks and regards,
          M. Mohamed nafees
          [protected]
          +1 photos
          Dec 12, 2019
          Updated by mohamednafees
          I have parched lg led tv on[protected]bill-[protected]), karthi keyan(kk11) tolled me if you tv parched i will give free sonny head set, but still more than one year completed not giving i ask so many times but not giving please take action i have parched so many items please check my name is mohamed ali mobile :[protected]

          thanks and regards,
          m.Mohamed nafees
          [protected]
          Dec 12, 2019
          Updated by mohamednafees
          I have parched lg led tv on[protected]bill-[protected]), karthi keyan(kk11) tolled me if you tv parched i will give free sonny head set, but still more than one year completed not giving i ask so many times but not giving please take action i have parched so many items please check my name is mohamed ali mobile :[protected]

          thanks and regards,
          m.Mohamed nafees
          [protected]

          Verified Support
          Dec 13, 2019
          Sathya Agencies Customer Care's response
          Dear Sir,

          Greetings from Sathya.

          We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

          Assuring our best of services always.

          With regards,

          SATHYA CRM
          [protected]/[protected]
          Verified Support
          Jan 18, 2020
          Sathya Agencies Customer Care's response
          Dear Customer.

          Greetings from Sathya.

          On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

          Looking forward to serve you always,

          With regards,

          SATHYA CRM
          [protected]/[protected]
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            J
            Jagadeeshraj T
            from Chennai, Tamil Nadu
            Dec 11, 2019
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            This is to bring to your knowledge that we purchased a 65inch lg TV in sathya agencies in cuddalore, approximately one and half month ago and they assured that they provide a jbl bluetooth speaker as a compliment with the TV and they didn't give it along with the TV. We had been following them for a long time for the speaker and they postponed in providing the speaker to us and finally today we got it that too a duplicate one which is not a jbl bluetooth speaker and not only that they provided a duplicate jbl speaker which is not in a working condition. We felt very bad on that and shocked too regarding this attitude of sathya agencies, cuddalore. Please do take some steps regarding the complaint and try to provide the original jbl speaker which is desired one.
            Verified Support
            Dec 13, 2019
            Sathya Agencies Customer Care's response
            Dear Sir/Madam,

            Greetings from Sathya.

            We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

            Assuring our best of services always,

            With regards,

            SATHYA CRM

            [protected]/[protected]
            Verified Support
            Feb 11, 2020
            Sathya Agencies Customer Care's response
            Dear Sir/Madam,

            Greetings from Sathya.

            We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

            Awaiting your response,

            With regards,

            SATHYA CRM
            [protected]/[protected]
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              I
              infantnavin Tirunellveli
              from Vasudevanallur, Tamil Nadu
              Dec 10, 2019
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              Address: 7/122 ol post office street,Thimmarajapuram, Tirunelveli, Tamil Nadu, 627352

              Neraya shops sa vittu tu unga shop ku varathay offers irukum tha but sathya nalla sales mans sa vachu evlo ku kevala mana bussiness stagestics ca pannanumo pannuthu... Na inaiku morning unga shop la oppo reno z2 eduutha endaw unga shop la edurthernu unga management nernaikka vachitanga... Inimay unga shopla en family la irunthu oru things um vangamartom... Customers ta super begaviour... En bill no:add5924
              Verified Support
              Dec 10, 2019
              Sathya Agencies Customer Care's response
              Dear Sir/Madam,

              Greetings from Sathya.

              We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

              Assuring our best of services always,

              With regards,

              SATHYA CRM

              [protected]/[protected]
              Verified Support
              Feb 11, 2020
              Sathya Agencies Customer Care's response
              Dear Sir/Madam,

              Greetings from Sathya.

              We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

              Awaiting your response,

              With regards,

              SATHYA CRM
              [protected]/[protected]
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                E
                EKSamy
                from Mannargudi, Tamil Nadu
                Nov 28, 2019
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                Address: Sivaganga, Tamil Nadu

                I purchased new washing machine (Samsung) on last saturday from sathya agencies karaikudi. At the time demonstration itself, it was found that it is defective one. The agencies promised me to replace with a new piece. But nearly one week over, there is no any response from agency. Next step to file a suit against sathya agencies. My contact number [protected].
                Verified Support
                Nov 29, 2019
                Sathya Agencies Customer Care's response
                Dear Sir,

                Greetings from Sathya.

                We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                Assuring our best of services always.

                With regards,

                SATHYA CRM
                [protected]/[protected]
                Verified Support
                Feb 11, 2020
                Sathya Agencies Customer Care's response
                Dear Customer.

                Greetings from Sathya.

                On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                Looking forward to serve you always,

                With regards,

                SATHYA CRM
                [protected]/[protected]
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                  B
                  benzigarr
                  from Tirunelveli, Tamil Nadu
                  Nov 20, 2019
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                  Address: 4-306K CMC NAGER, 629204

                  Dear sir
                  I have paid amount rs 34000 for purchase of air conditioner (Ac) on 12/11/2019 as my house ac became defective. Subsequently within an hour i cancelled the order as my home ac became alright. This cancellation of order happened before delivery of the item from your showroom at nagercoil. The refund was not effected from your end sofar. Kindly settle the issuse
                  By a. Benzigar rajan mobile [protected]
                  Verified Support
                  Nov 20, 2019
                  Sathya Agencies Customer Care's response
                  Dear Sir,

                  Greetings from Sathya.

                  We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                  Assuring our best of services always.

                  With regards,

                  SATHYA CRM
                  [protected]/[protected]
                  Nov 28, 2019
                  Updated by benzigarr
                  Pl expedite the refund of money
                  Dec 02, 2019
                  Updated by benzigarr
                  THE REFUND IS PENDING WITH YOU FOR THE LAST 20 DAYS .PL TAKE PROACTIVE STEPS TO RESOLVE THE ISSUSE .THE KEEPING CUSTOMER MONEY IS ACRIME .YOU HAVE TO NOTE IT
                  Dec 16, 2019
                  Updated by benzigarr
                  Hello above complaint is pending with you for more than a month . Do you people are beggars to keep others money? Also it is highly regrettable to note no reply from your side for my complaints Matter very urgent You have to resolve it immediately
                  Dec 17, 2019
                  Updated by benzigarr
                  Dear Sir,

                  Greetings from Sathya.

                  We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                  Assuring our best of services always.

                  With regards,

                  SATHYA CRM
                  [protected]/[protected]
                  what positive action you have taken ?
                  Dec 18, 2019
                  Updated by benzigarr
                  Pl resolve my grievance regarding none payment refund money Your inert action is highly idiotic and non sense .YOU HAVE TO OFFER YOUR COMMENT WHEN A GRIVEANCE IS POSTED. BEHAVE YOURSELF
                  Verified Support
                  Feb 11, 2020
                  Sathya Agencies Customer Care's response
                  Dear Customer.

                  Greetings from Sathya.

                  On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                  Looking forward to serve you always,

                  With regards,

                  SATHYA CRM
                  [protected]/[protected]
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                    R
                    Rajivga
                    from Chennai, Tamil Nadu
                    Nov 16, 2019
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                    Address: S. P koil, Chennai, Tamil Nadu, 603204

                    Tv purchased on 12th feb 2019. Majic remote curser and wifi not working, from the in station on wards any one of the problem is with the tv, two times tv factory reset done by the service person even october month service person changed the card. But today same issue repeats, kindly change the tv, i doubt about the product is not good. Need solution for this.
                    Verified Support
                    Nov 17, 2019
                    Sathya Agencies Customer Care's response
                    Dear Sir/Madam,

                    Greetings from Sathya.

                    We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                    Assuring our best of services always,

                    With regards,

                    SATHYA CRM

                    [protected]/[protected]
                    Nov 18, 2019
                    Updated by Rajivga
                    [protected]
                    Verified Support
                    Nov 19, 2019
                    Sathya Agencies Customer Care's response
                    Dear Sir,

                    Greetings from Sathya.

                    We are not able to visualize the number you had shared. Kindly share your invoice number please, so that we can contact you and fix your complaint.

                    Assuring our best of services always,

                    With regards,

                    SATHYA CRM

                    [protected]/[protected]
                    Verified Support
                    Feb 11, 2020
                    Sathya Agencies Customer Care's response
                    Dear Customer.

                    Greetings from Sathya.

                    On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                    Looking forward to serve you always,

                    With regards,

                    SATHYA CRM
                    [protected]/[protected]
                    Tenkasi sathiya customer not responding for service many time called still now not response above 5 days
                    Sathya Agencies Customer Care's response, Nov 23, 2019
                    Verified Support
                    Dear Sir/Madam,

                    Greetings from Sathya.

                    We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                    Assuring our best of services always,

                    With regards,

                    SATHYA CRM

                    9894024985/0461-4057777
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                      R
                      Ravi3431
                      from Mumbai, Maharashtra
                      Nov 6, 2019
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                      Address: Thiruvallur, near post office

                      I had bought lot of items from sathya store everything was fine. But the store in thiruvallur is involving in some kind of cheating. They don't give the correct gift for the products. No matter what ever the amount we purchase they are giving only buckets worth of 200 rs and selling the real gift products outside. If i buy the same product in other sathya stores the gifts i receive are satisfactory. The people in that store are involved in the cheating activity and sell the gift products outside. They don't give the actual product which store gives instead they give buckets. I request that sathya store management
                      Must take some action against this issue.
                      Verified Support
                      Nov 08, 2019
                      Sathya Agencies Customer Care's response
                      Dear Sir/Madam,

                      Greetings from Sathya.

                      We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                      Assuring our best of services always,

                      With regards,

                      SATHYA CRM

                      [protected]/[protected]
                      Verified Support
                      Feb 11, 2020
                      Sathya Agencies Customer Care's response
                      Dear Customer.

                      Greetings from Sathya.

                      On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                      Looking forward to serve you always,

                      With regards,

                      SATHYA CRM
                      [protected]/[protected]
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                        G
                        Gracy Rasiga
                        from Chennai, Tamil Nadu
                        Nov 5, 2019
                        Report
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                        I have bought whirlpool 200l ice magic fridge october 2019. We saw the same fridge in the showroom in proper condition. But the delivered piece has wires loosely left near the milk trey. We raised complaint regarding that to both sathya agency arani and whirlpool.in sathya agency they are telling it's not defect due to transportation it happened. When we talk to the technician he is also telling the same and talking too much. Very bad service. Please don't buy any products in sathya and whirlpool branded items. Worst company i have ever seen. We had bought many items in sathya. But now we feel really bad about that.
                        +2 photos
                        Verified Support
                        Nov 06, 2019
                        Sathya Agencies Customer Care's response
                        Dear Sir/Madam,

                        Greetings from Sathya.

                        We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                        Assuring our best of services always,

                        With regards,

                        SATHYA CRM
                        [protected]/[protected]
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                          C
                          Clinton Dominic
                          from Chandigarh, Chandigarh
                          Nov 1, 2019
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                          Address: Chennai, Tamil Nadu, 600096

                          I had purchased a lg oled tv and was promised a lg boom.. It’s been 2plus months and multiple followups with barathi and prabhakar of the lb road branch, it’s been extremely poor service. They keep giving false commitments, am fed up. Would ensure none of my family or friends do
                          Not buy anything from sathya going forward. I have been a regular customer to date and regret coming to sathya. My mobile [protected]
                          Verified Support
                          Nov 03, 2019
                          Sathya Agencies Customer Care's response
                          Dear Sir,

                          Greetings from Sathya.

                          We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                          Assuring our best of services always.

                          With regards,

                          SATHYA CRM
                          [protected]/[protected]
                          Jan 19, 2020
                          Updated by Clinton Dominic
                          Call me at [protected]
                          Jan 19, 2020
                          Updated by Clinton Dominic
                          The hands free speakers are still pending (from Aug 2019.. this is extremely poor service
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                            N
                            Nathi Ya
                            from Madurai, Tamil Nadu
                            Oct 30, 2019
                            Resolved
                            Report
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                            Resolved

                            Address: 100 feet road, Gandhipuram, Coimbatore, Tamil Nadu

                            I purchased sony led tv, whirlpool fridge, whirlpool washing machine, butterfly grinder on 21.6.2019 on sathya agencies 100feet road, coimbatore bill no [protected]. They told they offer gift item of 6 pcs modular container set during door delivery... At that time of delivery they told gift item not available we will provide u next week.. Almost 4 months over every time we asked about the gift they are telling still not available next week next week... They gave bill for that gift item too.. If they r not willing to give gift y they are saying us like this.. We recommended sathya to my friend they purchased goodrej fridge and sony led tv on the same day for them also they failed to provide complementary.. Today we called and enquired still they telling next week.
                            Invoice nos: [protected], [protected], [protected], [protected], [protected].
                            Dec 3, 2019
                            Complaint marked as Resolved 
                            After registered in complaint box the next day itself I got a call from Sathya and they delivered the gift box. Thanks
                            Verified Support
                            Oct 31, 2019
                            Sathya Agencies Customer Care's response
                            Dear Sir/Madam,

                            Greetings from Sathya.

                            We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                            Assuring our best of services always,

                            With regards,

                            SATHYA CRM
                            Verified Support
                            Nov 05, 2019
                            Sathya Agencies Customer Care's response
                            Dear Customer.

                            Greetings from Sathya.

                            On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                            Looking forward to serve you always,

                            With regards,

                            SATHYA CRM
                            [protected]/[protected]
                            Dec 03, 2019
                            Updated by Nathi Ya
                            Resolved
                            Dear Team,

                            I am not satisfied with your service. I have booked whirlpool washing machine on 25.11.2019 on Monday I have booked at 1:30PM with ready cash and one of your sales executive told that you washing machine will delivery on 26.11.2019 by 3:00PM now the date is 27.11.2019 8:50PM. More over 3days completed but till now I have not received my washing machine.. NOTE : From the showroom till my home only 15 kms only .first and last here after I will not buy any products from sathya electronics and appliances at 100feet road gandhipuram coimbatore. I will not recommend to my friends. WORST DELIVERY
                            Sathya Agencies Customer Care's response, Dec 3, 2019
                            Verified Support
                            Dear Sir/Madam,

                            Greetings from Sathya.

                            We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                            Assuring our best of services always,

                            With regards,

                            SATHYA CRM

                            9894024985/0461-4057777
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                              V
                              V.jaganathan
                              from Vellore, Tamil Nadu
                              Oct 30, 2019
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                              Address: Coimbatore, Coimbatore, Tamil Nadu, 641031

                              Hi, i have problem with delivery of my order, i have order my washing machine on saturday (26/10/2019). They said your order will delivered on monday onwards but still i didnt get my order. I m trying to call all customer care and help desk i didnt get any proper response. They have delaying and not responding properly. I want my order as soon as possible on today. If can't i want to cancel my order.
                              Verified Support
                              Oct 31, 2019
                              Sathya Agencies Customer Care's response
                              Dear Sir/Madam,

                              Greetings from Sathya.

                              We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                              Assuring our best of services always,

                              With regards,

                              SATHYA CRM
                              Verified Support
                              Nov 05, 2019
                              Sathya Agencies Customer Care's response
                              Dear Customer.

                              Greetings from Sathya.

                              On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                              Looking forward to serve you always,

                              With regards,

                              SATHYA CRM
                              [protected]/[protected]
                              Please provide a valid information to the customer don't delay the service to fix it.
                              I ordered a IFB washing machine in Sathya Agencies on 26/10/2019 but still they not delivery my order till date 8/11/2019, simply answering stock not available . I not totally hot cheated & disappointed on deepavali, please take action for their careless & casual dealing business. Almost 3 weeks cheating a customer, please take serious action.

                              washing machine ifb 6.5 kg - Comment #3581140 - Image #0
                              On/Off knob not works properly (Spring force not active) at left side.
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                                Irshath Ahamed
                                from Mumbai, Maharashtra
                                Oct 28, 2019
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                                Good day,

                                This is irshath ahamed, received call from satya agent on 22 october, they have convinced me to buy gps device in same day - i have paid 3500, before payment i used to receive call from agent, after that they are not picking my call, i kept calling their number but. No response yet, i felt like am being cheated by this guys by the name of sathya. Could you please look in to this and resolve my concerns.
                                Received call from: ‭+[protected]‬ and ‭+[protected]‬
                                +1 photos
                                Verified Support
                                Oct 29, 2019
                                Sathya Agencies Customer Care's response
                                Dear Sir/Madam,

                                Greetings from Sathya.

                                We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                                Assuring our best of services always,

                                With regards,

                                SATHYA CRM
                                [protected]/[protected]
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                                  Rambo86
                                  from Thanjavur, Tamil Nadu
                                  Oct 27, 2019
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                                  Address: Nilgiris, Tamil Nadu

                                  We had booked whirlpool washing mashine from sathya agencies - ooty branch.. Fully paid. Product was promised to be delivered max within 25.10.2019.. Past 3 days i have been calling the branch. Each time they told me product will be delivered within afternoon, within evening. But till now not delivered.

                                  After that no one is picking up the call.

                                  Night after 9.30. P. M. I got call from showroom saying that shall they deliver the product now.

                                  I asked about installation. They said on monday 28.10.2019. I told i am not availabe, so deliver and install it today itself 26.10.2019.

                                  Showroom person told they will call and confirm.

                                  Again no response from the showroom.

                                  I am really frustrated and past three days was annoying.

                                  I even told them if not possible return the money.

                                  They totally made bluffed and my works went for a waste past three days.

                                  I even told them i will not be available from sunday and requested to do it before that.

                                  But till now not delivered.

                                  Disgusting service and they are looting the customer, no response, and my problem was taken for granted.

                                  Action should be taken and no customer should suffer like me, that too at the festival time.

                                  It is very pity that i have paid the entire money and till now i don't know when the product will be delivered.

                                  They showroom should be penalised.

                                  Kindly do the needful.
                                  Verified Support
                                  Oct 28, 2019
                                  Sathya Agencies Customer Care's response
                                  Dear Sir,

                                  Greetings from Sathya.

                                  We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                                  Assuring our best of services always.

                                  With regards,

                                  SATHYA CRM
                                  [protected]/[protected]
                                  Verified Support
                                  Nov 05, 2019
                                  Sathya Agencies Customer Care's response
                                  Dear Customer.

                                  Greetings from Sathya.

                                  On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                                  Looking forward to serve you always,

                                  With regards,

                                  SATHYA CRM
                                  [protected]/[protected]
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                                    S
                                    Selva Gm
                                    from Delhi, Delhi
                                    Oct 24, 2019
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                                    Address: 13/120A,Bunglow street, 628907

                                    My name is ganesh. I am from vilathikulam. We are planning to purchase refrigerator. Your vilathikulam branch manager treat us like a dog and he was not responding us properly. I dont know him name. But i have that manager's photo. I attach his photo with this complaint. And he dont know about the product price and services. My son's marriage is next month so we planned to purchase your shop. But your staff treat like us a dog. So we are very dissapointed. Here after i wont purchase vilathikulam sathya and i wont refer my family, neighbours and friends to purchase vilathikulam shop. Please take any action.
                                    Verified Support
                                    Oct 26, 2019
                                    Sathya Agencies Customer Care's response
                                    Dear Sir/Madam,

                                    Greetings from Sathya.

                                    We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                                    Assuring our best of services always,

                                    With regards,

                                    SATHYA CRM
                                    [protected]/[protected]
                                    Branch manager treat the customer as irresponsable..
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                                      poovarasan Mahendiran
                                      Oct 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: West Tambaram ,Mudichoor Road, 600045

                                      I've ordered wet grinder on last sat (19/10/2019). They told that free delivery not available, you have to come and get the product in store once we received new piece. I've requested not to deliver demo piece but they erased 'press' print on the grinder & done free delivered to home. If i went & ask abt this issue, they were telling story like, this piece ordered by someone else & delivered u wrongly.
                                      +2 photos
                                      Oct 26, 2019
                                      Complaint marked as Resolved 
                                      Replaced with new piece by next day.
                                      Verified Support
                                      Oct 24, 2019
                                      Sathya Agencies Customer Care's response
                                      Dear Sir/Madam,

                                      Greetings from Sathya.

                                      We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                                      Assuring our best of services always,

                                      With regards,

                                      SATHYA CRM
                                      [protected]/[protected]
                                      Oct 26, 2019
                                      Updated by poovarasan Mahendiran
                                      I got replacement with new product deliverd by next day. pls make sure this would not repeat to any customer going forward.
                                      Thanks
                                      Poovarasan
                                      [protected]
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                                        Pravin Amudh Surabhi
                                        from Mumbai, Maharashtra
                                        Oct 13, 2019
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                                        Address: 240 KAMMAPATTI KADAMBANKULAM THERKUVENGANALLUR PANCHAYATHU RAJAPALAYAM PH:9080759720, 626117

                                        I have gone to take tv in sathya agencies in rajapalayam. I have chosen the tv and i have asked about discount the salesman is not given proper respon and he didn't give proper answer. This is my third protect in sathya agencie with in one month. Please take necessary action about this complain. And they salesman is not giving proper response for the customer and i have taken a shrap 32inch tv in rajapalayam and last 5/10/2019 i have taken sony tv in neyveli sathiya they given the proper responce for the customer but today i have gone to rajapalayam sathiya the salesman is not given a proper response and his beehiver is not satisfied
                                        Contact no: [protected]
                                        Verified Support
                                        Oct 14, 2019
                                        Sathya Agencies Customer Care's response
                                        Dear Sir,

                                        Greetings from Sathya.

                                        We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                                        Assuring our best of services always.

                                        With regards,

                                        SATHYA CRM
                                        [protected]/[protected]
                                        Verified Support
                                        Nov 05, 2019
                                        Sathya Agencies Customer Care's response
                                        Dear Customer.

                                        Greetings from Sathya.

                                        On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                                        Looking forward to serve you always,

                                        With regards,

                                        SATHYA CRM
                                        [protected]/[protected]
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