Sathya Agencies Complaints & Reviews

Hi, i have problem with delivery of my order, i have order my washing machine on saturday (26/10/2019). They said your order will delivered on monday onwards but still i didnt get my order. I m trying to call all customer care and help desk i didnt get any proper response. They have delaying and not responding properly. I want my order as soon as possible on today. If can't i want to cancel my order.

Good day,

This is irshath ahamed, received call from satya agent on 22 october, they have convinced me to buy gps device in same day - i have paid 3500, before payment i used to receive call from agent, after that they are not picking my call, i kept calling their number but. No response yet, i felt like am being cheated by this guys by the name of sathya. Could you please look in to this and resolve my concerns.
Received call from: ‭+[protected]‬ and ‭+[protected]‬

We had booked whirlpool washing mashine from sathya agencies - ooty branch.. Fully paid. Product was promised to be delivered max within 25.10.2019.. Past 3 days i have been calling the branch. Each time they told me product will be delivered within afternoon, within evening. But till now not delivered.

After that no one is picking up the call.

Night after 9.30. P. M. I got call from showroom saying that shall they deliver the product now.

I asked about installation. They said on monday 28.10.2019. I told i am not availabe, so deliver and install it today itself 26.10.2019.

Showroom person told they will call and confirm.

Again no response from the showroom.

I am really frustrated and past three days was annoying.

I even told them if not possible return the money.

They totally made bluffed and my works went for a waste past three days.

I even told them i will not be available from sunday and requested to do it before that.

But till now not delivered.

Disgusting service and they are looting the customer, no response, and my problem was taken for granted.

Action should be taken and no customer should suffer like me, that too at the festival time.

It is very pity that i have paid the entire money and till now i don't know when the product will be delivered.

They showroom should be penalised.

Kindly do the needful.

My name is ganesh. I am from vilathikulam. We are planning to purchase refrigerator. Your vilathikulam branch manager treat us like a dog and he was not responding us properly. I dont know him name. But i have that manager's photo. I attach his photo with this complaint. And he dont know about the product price and services. My son's marriage is next month so we planned to purchase your shop. But your staff treat like us a dog. So we are very dissapointed. Here after i wont purchase vilathikulam sathya and i wont refer my family, neighbours and friends to purchase vilathikulam shop. Please take any action.

I've ordered wet grinder on last sat (19/10/2019). They told that free delivery not available, you have to come and get the product in store once we received new piece. I've requested not to deliver demo piece but they erased 'press' print on the grinder & done free delivered to home. If i went & ask abt this issue, they were telling story like, this piece ordered by someone else & delivered u wrongly.

I have gone to take tv in sathya agencies in rajapalayam. I have chosen the tv and i have asked about discount the salesman is not given proper respon and he didn't give proper answer. This is my third protect in sathya agencie with in one month. Please take necessary action about this complain. And they salesman is not giving proper response for the customer and i have taken a shrap 32inch tv in rajapalayam and last 5/10/2019 i have taken sony tv in neyveli sathiya they given the proper responce for the customer but today i have gone to rajapalayam sathiya the salesman is not given a proper response and his beehiver is not satisfied
Contact no: [protected]

Have ordered godrej rd eduo 270 tdi 4.2 prism blue and v guard stabilizer through sathya online on 01/10/2019. Received items on 05/10/2019. Received fridge has some damages in bottom corner of the door and backside also and stabilizer also has some issue. Need replacement on those items without any damages and i ordered from bangalore. So, instead of getting the product again from online, wish to get it from hosur branch showroom.

Order #:[protected]

Today i approached your karaikal branch to purchase sony tv attended by sony representative i asked to call the manager to final the price show room manager not responded even he called two times worst attitude but i purchased tv from another vendor tv mixer grinder and stabilizer total worth rs.50000/-
If your show room continues services like it will loose your good brand name
D. Elangovan...

My name is dhanasekar. I have ordered an haier ac in sathya agencies, t. Nagar on 2nd october. But still product is not yet delivered and the customer support saying unwanted reasons. Now after pooja holidays only, they are ready to deliver and install it. Very worst service... They took one week for delivery and everything.. I never seen a customer service like this.....

I am dr. J. John arul singh residing in a village named moolachel near thuckalay at kanyakumari district and working as an asst professor in niche a deemed university in kumaracoil near thuckalay.
Exactly 1 month before on[protected] myself visited this shop sathya agencies at thuckalay (Ph no [protected], [protected]).

On that day i purchased a samsung washing machine and a stand of total bill rs 16286.

But when i swiped my wife dr. Bebin sinia's atm card, shop employers debited rs 16950.

After some time i noticed it and asked for the money[protected]=664 back. They said this and that and refused to give back money.
When i argued politely at last an worker named mr. Merin gave his cell no [protected], and [protected] and said i will call u and give the money back.
I have attached both bill and atm card debit customer copy. Please go through it.

Today[protected] exactly 1 month passed haven't got my money back yet. I searched and find this place and made this complaint.

My questions
1. Why r u taking rs 664 more on a bill of rs16286?
2. Why can't u settle it till now.

Haven't expected such insults in my home town.

Better to settle back balance as soon as possible. Listen business men's we professionals in other field have to spend our times on our professional work and not to spend time in typing complaints for getting back balance from such cheats.

I had purchased samsung washing machine 6.2kg at sathya agencies salem on 24.09.2019 (Tuesday). But, he delivered me that product with mismatched serial number. I requested to that shop agm for change the product with proper serial number and also he accepted to change the product but still now no response to me. He said repeatedly i delivered today today today but still now product is not delivered. I totally unsatisfied with your showroom hereafter i won't suggest your showroom to anyone thanks a lot.

I purchased the Videocon 50inch Led tv (Model No: DDBTVVKV50FH18XAH, at Rs.49, 000) on 27th Oct 2016 with 5 years of warranty + 2 years Bajaj finserv extended warranty (at Rs.5600) in Sathya, Pondicherry. I attached the bill copy for your reference.

Now, All of the HDMI port was stopped working on the TV. I was informed to Sathya showroom in Pondicherry around one month ago and also made a daily follow up and still, it was not resolved yet.

I need it to be repaired asap.

Thank you.

I have purchased prestige gas stove fifteen days back. It's defective. One of the burner is leaking. While lighting the burner it's got fired in the on off regulator also. I think there's a leakage in the stove gas pipeline. Need the replacement for the same. I cannot have such a dangerous defective product in my kitchen. Need the replacement as soon as possible.

Today i visited sathya show room at velachery branch, chennai to procure a washing machine through capital first loan. But, i am unable to procure the same due to system and internet connection problem. Being a reputed and big showroom, it is ashamed to note such type of issue and it will affect customer satisfaction.

Please initiate immediate action on the manager who is incharge to the concerned showroom.

C s kumar
[protected]

I bought an lg washing machine on 2017and got warranty for two years and they insisted me to get extended warranty for additional rs 6600 to pay to bajaj and got extended warranty services. Now my washing machine got repair and i checked with lg service centre, they said lg warranty over. Then i went to sathya agencies puducherry and complained about the issue for the past two weeks, there no proper response or support from the staffs. They are cheaters and song trust sathya agencies.

Dear sir,

I have ordered an intex 40” led tv on 31-aug-2019 and same received on 05-sep-2019 and installed on 06-sep-2019.

I have identified the two quality issues on tv.
1. Tv buttons (Power, volume, menu) not working and not in position.
2. 20mm air bubbles on the screen.
3. Tv display having lot of scratches

Photos attached for your reference and please take necessary action and resolve the issues asp.

I have visited your showroom at gandhi nagar vellore yesterday. They have processed my loan slowly. I have given full co operate to them. Today i have visited to pay the amount and paid at this morning they have informed me that product will be delivered within one hour. But i am waiting more than 2 and 1/2 hours. They are not responding also when i call them regarding the same. I have worst experience with sathya agencies katpadi.

Hope the actions will take by your end.
And my product should be delivered another half an hour.

Thanks & regards
Prabhu ks
[protected]

I have purchased daikin ac on aug 5 in thoothukudi sathya agency (Opposite to subbaiya vidhyalaya) without seeing the product itself on a urgent basis. The sales manager has promised me to deliver the ac in the very next day and it will be installed on aug 7. But the same was not delivered on aug 6 and he informed me to deliver on aug 7. I said ok for that. But today he called me and informed that due to auditing i can not deliver on aug 7 and the same will be delivered on aug 9.

We went to sathya agencies in medavakkam
The service of the showroom manager and the executive people are very worst as they are not even interested in selling the product not giving proper details we asked for a quotation bill for a front load washing machine but they denied we went to the manager to ask some details but he was just sitting down and didn't respond properly if this situation happens regularly you will not get a single customer

Different model fridge was sent and replaced the next day. Pressure cooker handle was broken and yet to be replaced even after reminder calls to tnagar branch manager
We wanted to go again to buy washing machine and another tv but have changed our minds.
We are associated with sathya thru harikrishnan salesman of air conditioners. It was bcoz of his service we came back to sathya. Even he is helpless this time.
Sukumar
[protected]