Sathya Agencies Complaints & Reviews

Dear Madam / Sir,

We purchased items worth Rs. 28, 600 and we paid Rs. 2, 600 in cash and balance Rs. 26, 000 via bank transfer from Satya Agency, No.370 Palayamcottai Rd, Tuticorin, .

We have be continuously calling your showroom to give us a GST Bill but there is no proper response from your staff. Now they completely avoiding our calls, also the showroom contact number is also reply the same.
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I purchased refrigerator gas stove and Grinder on July 8 from Erode Sathya store.
I paid delivery amount also.
My delivery address is Chithalandur.
They informed to me go and get the gas stove from Thiruchengodu Sathya store.

Next day I received my refridgerator from Salem.

Not yet I received my Grinder.
I asked thiruchengodu Sathya store today
July 15.

They informed to me
No stock

Kindly take the necessary action

Do the needful

Very very worst customer service in Erode Branch

I purchased Daikin AC from Sathya on May 27 2022, while purchasing they told free smart watch is not available right now, we wil give later. After three stil I'm waiting for my Sathya gift smart watch. From kelambakkam Sathya showroom also not responding properly...

I have ordered a llyod split 1.5 ton AC, it got delivered yesterday and today they did installation, after installation we came to know the display is not working and complained to technician, he said its has to be fixed by llyod and asked to sign the doc which says successfully installed and its working properly. I didn't gave him the installation voucher, after that i am calling to sathya agencies, they are not responding at all. and when called to llyod they are saying you should call to sathya agencies and get the product exchanged. This was my first purchase at sathya and never thought of this kind of response i will get. please help

I bought new mixie on your agencies before 2 years. Now mixie caught some internal fault, same was given to your agencie before 2 weeks. But still mixie was not check and open anything. They are told chilly reasons for time postponding.

My question is if new products they are told as same. Then why are you given warranty and gurantty details to customers.

Sir I Have bought two number of ac on 9.6.2022 but till time not installed by the company. At time of bought the salesman assured to install next day 10.6.2022. The service is not good.

We bought double road fridge from Sathya Agencies in mudichur rd on 27/10/2013(dd/mm/yyyy) and now my fridge is not working and need to claim 10 warranty to fix this issue, most of the bills are lost due to 2015 flood in our area, for getting the bill i have approach sathya agencies since my machine was not working(26/04/2022), almost 2 months, still i am not able get the bill, please do needful to get the bill, so that i can claim my warrantybr...

Our native place is tenkasi, we planned to get a washing machine as a gift for my sister in law.Two days before we called Sathya Tenkasi, no response, they told I am in customer ' s house, we will call you later, but no response.At present we are in thiruppathur sivaganga working as teachers.But very good response in Karaikudi branch- one time visited, they called 10 times for us, the only reason they not able to deliver in tenkasi sathya.

Sir,
i have purchased LG window Ac 1.5 ton on 12.05.22. in Tiruvallur Branch, but still date they are not delievry items. they ask me further delivery charges. i have already paid delivery charges rs 300 even though my home deliver address is within 2km..
so take necessary action to ANBARASAN and delivery my LG 1.5 ton window AC ..
regards
sharan[protected]

We bought a Samsung A13 on May 2nd network not worked properly we came on next day to exchange they said it was network problem we crossed checked with the appropriate network there was no problem in the network it was by mobile we came today may 23rd to Sathya agency we waited for 4 hrs long and by now they said need to visit the Samsung service centre.what kind of service is this ? No exchange product and no refundable.

I bought ac 2 months back but still they are not delivered my gift Item.
Also No proper response from them.
Am going to return my ac...

Hi, I had purchased Haier washing machines from salem Sathya old bus stand branch on 6/8/2020 and the project is constantly giving me a lot of trouble. The product is showing ERROR most of the time, I have been trying to solve this issue, but the manager is not giving a constant solution for this issue, each time they book for a service representative I have to pay them 600Rs by now I have been mating them nearly 7-9 times. Today when I called the manager again they said they will again book for service representative. Requested them to replace this Machine in the 1st month of the purchase date itself as it began to trouble right from the 1st month

I bought a haier full HD tv from sathya agencies in sathyamangalam.. tv sound has more echo and not clear sound and so inak for a replacement but they are not responding..we gave the complaint on second say but it has been 1 week they are not responding...

I had visited sathya showroom tambaram on May 1st night 9.20Pm, we thought of buying aC which had comprehensive warranty & recent technology like WIFI and good service support. Sathya showroom sales person shown the Samsung windfree models, he said it comes with comprehensive warranty and WIFI, in sathya store they had a display kit which is also mentioned of WIFI in windfree model, So we selected it, after we buy the product we had been given the receipt not the invoice, they said there is a printing issue, the AC was shipped after 4 days, then after 4 days once the installation engineer visited, ( 9th may), he had installed the kit, i asked him to show the wifi mode, he said the kit which you got is not wifi model, then i was shocked, visited the sathya show room from where i got the AC, they said windfree model will not have WIFI, then i took them to the place where we were shown with the display & i showed them the display sticker too, i also indicated the feature in the brochure. but they denied straightaway and they did not replace the unit,

I have purchased a symphony air cooler on 3rd may around 9 pm from sathya agencies madurai Road, Virudhanagar Branch. It was stopped working with some burning smell on 6th may morning after that it wasn't working. I raised complaint with sathya team on 6th may evening they said they've registered complaint, the symphony team will call and come for service. Till now I didn't received any call from service side no one came from service. As a layman customer we bought product worth of Rs 6100 from sathya due this bad climate. If the product fault is happening after a month o[censored]sage I will accept but this is happening after 2 days of purchase. I'm completely disappointed with the service of sathya agencies when I call the team for support one by one they were transferring my phone call to another person. Finally I spoke to one female staff she was rude nd not listening to customer queries. I need refund or product replacement immediately. Otherwise I'll post my worst customer experience to all the social media platform.

Thanks & Regards
Aathilakshmi

I purchased the refrigerator from Sathya Agencies Nagercoil on 1st May. They said delivery will be on same day but dint get the item on same day. They mentioned will get delivery next day.Then when we asked about demo they said team will come and show you the demo. When we call and ask them again they mentioned the team will come tomorrow. They are misleading the customer to purchase the product at sales side But I wonder now there Installation...

Dear Agency

Txb id [protected]

I am regular customer for Sathya Agency till date purchased TV Washing machine and recently i have purchased A/C from Sathya Agencies, Porur. (New branch)

Customer executive Prakash is worst experience ever had to me before he had insisted me to get Samsung A/C comparing to Voltas but am interested in Voltas he forced me to buy and promised next day delivery and installation. He have given commitment and promised yesterday that the deliver of A/C and installation tonbe done same day. But till date he didnt support after my purchase. I had made full payment and waiting response from your end.

Please inform your executive to not give any wrong commitment. I had trust you people till date but after this incident i never purchase and suggest Sathya Agencies to anyone. Please make people to be professional and genuine to customer before giving any commitment. Rightnow he didnt pick my call today and not proper responce. I will write consumer complaint about this issue.

Thanks.

I had purchase a Samsung fridge with double door from Guduvancherry Branch but till today the fridge is not deliver to me

Kindly take necessary action.

Kabaliswaran
[protected]

Sir, I have purchased An AC in Sathya showroom puliyangudi on Sunday 1.5.2022. But I visited the showroom for purchase on Friday. I was not informed that if I purchase then delivery will.be on next day only. So Sunday I purchased and delivery came only on Monday. The salesman with so much assurance told me that Tuesday that is today 3.5.22 service installation will.be happening. I twice confirmed him that service should be done today. He gave me false promise but now telling today is service centre leave. Extremely disappointed with the service of Sathya. For him it's a marketing point to sale a product for customer. But for me it is utterly a customer dis satisfaction. Terribly disappointed. I have purchased nearly 1.5 lakhs in 6 months at Sathya but never felt this much cheated. I'm even having an audio record of that salesman now telling me that he didn't know that Tuesday is leave on Sunday. Ignorance is not acceptable at all. Totally disappointed.

I am parameshwaran, [protected], I purchased AC on April 30th 2022 and i got the delievery on the same day, and i got the info saying AC will be installed on May 02 2022, i got a call from Crystal Air systems on May 02 2022(Monday) and said there are over load and we will install in the evening, I was waiting till evening and around 6pm called up and enquired, now they saying because of load we can't manage let me check the engineer and call back, i havent received any call from them, So i had a complaint to Sathya manager ([protected]), he said he is the manager, and saying Sunday they cant book and they will book only on working days, I have enquired with LG customer care, They are saying They work 24/7, i dont know where the communication gap, I need to know whether i want to continue with Sathya further or not, You may have so many good customers, may be i am not the good customer, please let me know your thought, really fed off with this, and this is second time, I have purchased refrigerator too from sathya.