Sathya Agencies Complaints & Reviews

Dear Sir/Madam,

I would like to bring you kind information that I have purchased PREETHI INDCOOK from Kulathoor on Oct’21 with in a couple of days I got problem in that product,

I given it for service that they said there is some issue we will check and provide you back but they taken it for nearly one month.

After some day it got again problem now it’s not at all working... again they asking for time.

I requested for replacement of product but staff informed has we have to check with manager... I tried to Spoke with manager ( Mariselvam) but the staff not allowed me.

I request you to notice and kindly assist

Dear Sir/Madam,

I would like to bring you kind information that I have purchased PREETHI INDCOOK from Kulathoor on Oct’21 with in a couple of days I got problem in that product,

I given it for service that they said there is some issue we will check and provide you back but they taken it for nearly one month.

After some day it got again problem now it’s not at all working... again they asking for time.

I requested for replacement of product but staff informed has we have to check with manager... I tried to Spoke with manager but the staff not allowed me.

I request you to notice and kindly assist

Greetings sir / madam
I would like to bring to your kind notice that we have purchased LG Washing machine and Refrigerator from SATHYA STORE - KOTAGIRI, THE NILGIRIS . we have purchased for 40.000/- but they're asking delivery charges, it is not acceptable, the response from the branch manager is not proper and he talks with attitude, I request you to notice and do the needful .

We have bought a mixie from sowbaghya but it is not working properly within 2 months..There is problem with the mixie motor and we used to get some burning smell while grinding stuffs and now it even stopped working.. my contact number [protected]

Hi I have purchased carrier ac on 22nd January in ramanathapuram sathya agencies in that packaging missed ac remote and manual usage book then we have complaint about the same to sathya aswell as carrier customer care its been more tha 12days still not delivering the missing accessories, paid the amount 122days still taking the customer words series and not delivering the products, whenever call the both customer service, one of the worst ever seen such a pathetic customer service guy in retail but sathya appointmented and answering the complaints like not bothering about the missing accessories need to take very strict actions for this lethargic peoples for eating the customer money without delivering the right products

I bought OG inverter AC on 12/09/2020. The salesman and Manager said that Warrenty for the Indoor thing is 1 year and outdoor is 5 years. I too have the proof for the same. But now there is a impair in the outdoor thing and the salesman and Manager is asking us to oay for the same. Kindly consider

I purchased Hitachi split ac 1.5 ton ZUNOH 3100F R32 318HEDO 3 STAR On. 25/01/22, after billing the person refused to issue smart watch even though I mentioned TV advertisement and showroom advertisement, they say it's only in perticular brand only, if it's only some brand then why advertisement given in all ac, it is ridiculous and cheated and spoil the name of your concern.
ORDER BOOKING NO : 2100190 LCO 005648
PH : [protected]...

Actually sir I have to buy Ordered Date : 2022-Jan-04
Ordered Time : 10:07 AM buy Samsung galaxy b351e model phone and delivery date within 7days but product is not delivered then i have to cancel my order and comany inform me refund money my bank account 48 hours.
But today 22 January 2022 I didn't get things, I didn't get money, I didn't get anything.
Please refund my money

I purchase the A/c in thiruvar branch worst customer service there sales person mr.arvind he taking very roud he said you have any complete send email Head office there

Purchase washing machine on 13-01-22 order booking no 2100360LCO002319 still not yet delivered recitify the issue immediately branch thiruvottriyur high road

This is Keerthikadevi. I have purchased items from Sathya between March 26, 2016 to April 15, 2016. I tried to retrieve the bills by using my phone number [protected].
I couldn’t retrieve at all. I remember having this number and bought the items.
I have possibly given one of the below address:
1. KIADB Industrial area, 25-31, 2nd phase, EPIP Zone, whitefield, Bengaluru, Karnataka 560066

2. 54-1, west Thottam, linganoor, Vadavalli, veerakeralam road, Coimbatore, Tamil Nadu - 641041.

It is very urgent for me. I tried to go Sathya directly and called couple of times as well. They couldn’t help me at all. I need this for one of my court procedure and highly important for me.

We have bought preethi alya chimney one week ago at sathya agencies gingee, but the product delivered from dindivanam..when we call for installation they r saying that to call us dindivanam sathya for installation..we didn't have any other wrk rather calling each n every branch for installation..i[censored] didn't have the product or installation facilities at that particular branch u could have informed us..n ppl are behaving worst in customer service in gingee particularly one lady who spoke with us..worst responsibility ..u r the provider u ppl r responsible till the installation process..but u ppl r very curious about selling the product bcoz of money rather than customer service..worst experience ever..this is the last product..never ever gng to purchase anything from u

I have purchased one single door fridge 10 days back from Sathya agency, Kumananchavadi, chennai. Home delivery arranged by Sathya agency with additional cost paid be me. After delivery Whirlpool technician attended the installation, while unboxing product was in some damage condition. Later it was replaced with another fridge in 3 days. The replacement was not in good condition, it's more dirty and full of dust formed in back unit. It's looks very old product and looks not good. At the same time Whirlpool technician came for installation and he finished his job and he not checked about the condition of the product. After some time I checked the back unit of fridge and cleaned the dusts, I have noticed the one of part was in unfixed condition, that technician not even checked that. I have raised this concerns to Sathya agency sales person he apologized on that. After two days I identified the another issue in freezer inside, it's unfixed in position, that also not checked by technician. Overall I was worried about the quality issue with Sathya and Whirlpool. I have paid for this product, it should be worthy, but it's not like that. It's really disappointed for me and poor service to customer. What is the action will be taken for this complaint???

I have went to sathya store singaperumal kovil chennai for seeing the samsung tv.
I have asked them whether there is an EMI optional available they told its available.
But I was not interested in buying the TV.
But the Manger and the sale person told me that just we can swipe the card and check it. Then I went to the counter and they put the EMI for 1 year and he asked for the pin I also told the pin.the bill is generated and the I got the bill from the swiping Machine. This swiping is done only for the purpose of checking the interest amount.but the sales person done the process for billing amount of 23, 800.
Now the bank has created the loan amount and the amount is debited from my side.i have asked for the refund amount, but they are telling it will take 15 days to get the amount back.

I brought a 50 Inch Haier TV from Sathya Agencies, vriddhachalam Cuddalore district 606001 in 2020 like in Feb, Got some horizontal lines on Screen. So i have contacted service center. Service person came down on Nov2021 and informed that TV panel got issues. so it can be replaceable within 20 working days. Its been more than a two month. No action taken from Sathya Agencies Side. From past three weeks, they told that no stock for 50 inch tv, so push me to purchase 65 inch TV, I said ok also. But from past three weeks no one is responding me on issues. Every time making fake promise. Even Cuddalore AGM promised me he will give a call on Monday. Nothing Happened. Really i am geting fursated everyday on Seeing TV and wasting my time on chasing them. So I believe this compliant platform will be solve my issue.

Sathya Agencies, 638459

I recently went to newly opened shop in our hometown to get some electric products.

This is one of the worst shop I have ever came across. Customer experience was zero.
Members who work there are lacking of knowledge on the products.
Member at the bill counter was speaking to somebody over the call and generating bill who almost made me to wait for more than 10 minutes even though I am the only customer.
No covid precautions has been followed as suggested by the tamilnadu has been followed.

They don't even have a knife to re-cover the product after verification. Employee was using his teeth to cut off the tape after sealing it, very disgusting.

I am buy a home theatre on[protected], i am going to buy an new product but they cheated and given me the display product it was very disappointed.after buying i have check the invoice that the mentioned serial no was not matched with my home theatre.why these people cheating like this.we are paying to buy a new product only.i[censored] dont have a product then dont sell.

I bought a Samsung washing machine on 27/11/21.They did it 4 days after installing it. After that the water overflowed into that washing machine. complied at Mannargudi Sathya branch.
But Technicians arrived 5 days later. They said the water league in Dabemrum was over. They made a false commitment today and tomorrow saying that they will do the replacement. I bought the product and did not use it even for a day. Then they gave me a Samsung voucher. But I asked if I wanted the same model washing machine. When asked last Monday they gave a commitment to give on Wednesday.
But when asked today they say Saturday will give. I have become a very depressed person. They have only been giving me the wrong commitment from the beginning. How to trust your store if you do this..

I bought a Samsung washing machine on 21/12/21.They did it 5 days after installing it. After that the water overflowed into that washing machine. complied at Mannargudi Sathya branch.
But Technicians arrived 5 days later. They said the water league in Darum was over. They made a false commitment today and tomorrow saying that they will do the replacement. I bought the product and did not use it even for a day. Then they gave me a Samsung voucher. But I asked if I wanted the same model washing machine. When asked last Monday they gave a commitment to give on Wednesday.
But when asked today they say Saturday will give. I have become a very depressed person. They have only been giving me the wrong commitment from the beginning. How to trust your store if you do this..

Hi

Iam Devendran raise a complaint about gst billing and product rate mismath (whirlpool washing mechine wm ace 8.0 turbo dry purple dazzle 5yr) and gst bill also not properly for my another washing mechine and water heater bill.

heare with attach invoice number
Gst invoice : 210121WHC4065652
Gst invoice : 210121WHC4066494

Please verify and reply

THANK YOU
br...