Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 76%
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Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

370, Palayamkottai Road
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Sathya Agencies Complaints & Reviews

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Sathya Agencies — Samsung fridge [Resolved]

 Sundaram Venkatesan on Apr 16, 2017
I booked for a Samsung fridge on 14.4.17 . While purchasing I was informed that the goods will be supplied with in 24 hrs. On 15.4.17 frequent enquiring about delivery I was not properly responded.I am not satisfied the service rendered. So I want to cancelle the booking. Details: Receipt no :[protected].
Remarks: RT34M34444UT+3CS- EQ:500 Order booked through BAJAJFINSEV. SU.VENKATESAN
D6/2 Adithya flats
Srirangam. Tiruchy 6...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Air cooler [Resolved]

 Vaitheeswaran vaithee on Apr 15, 2017
Sir, we bought a Voltas aircooler(50l vm- w50mw) at Satya agencies, west masi Street, Madurai on 08.04.17 and it's not working from 14.4.17. we are seeking for technical assistance from Sathya agencies but they are not responding. They are not attending phone calls and if we call repeatedly they give very lethargic irresponsible reply. We bought air cooler because of the summer heat and we can't bear the heat and we are very much disappointed by the customer service of Satya agencies. The customer care number also unresponsive. We expect a proper response from Satya agencies....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — About delivered second piece in washing machine [Resolved]

 Surendar Surensks on Apr 13, 2017
My name s.k. surendar [protected] We have purchased washing machine of IFB on 10th April, received product on next day night but the product was second hand piece which have already bought the same product by another customer on Jan month we have proof of that customer number date everything no proper response very worst showroom at Kolathur branch still not replaced the product postponed no responsible person in that showroom you have a good name but y this much worst showroom very bad to say this. Please take necessary action...
Complaint comments  Read comments [1]Complaint category Washing Machines

Sathya Agencies — Air conditioners [Resolved]

 Dhanasekaran Palaniappan on Apr 2, 2017
Worst service by sathya agencies. I have booked my ac on the expo held by sathya at trade centre in chennai. When booking, they promised me that the unit will be delivered in 2 days after the expo but delivery to me after 4 days. Also the free installation they arranged totally sucks. Honestly i won't recommend someone to visit sathya agencies and buy.. They must learn how to retain the customers first....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — 7 days still godrej ac not delivered. No response from the showroom person. [Resolved]

 Goutham Balaji on Apr 2, 2017
Booked a godrej ac in chennai tradefare on 25th march 2017.. It should be delivered within 4days and not yet received. No response from the showroom person each day i should try more that 20 times to speak with them. Daily saying will deliver today but then no response. I have the proof of call not been picked. Getting delay during summer season is fine but lying and no proper communication is not gud.. Sathiya electronic thiruvanmur branch.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Ac hitachi -1.5 ton rsd318ead [Resolved]

 Sripraveencharu on Apr 2, 2017
I have purchased an ac yesterday 1.04.2017 by seeing the advertisement in the thanthi newspaper about the offer price and gift items mentioned.

The gift item mentioned in the paper letter is butterfly combo kitchen set of worth 6350 rs. But i was awarded with a kitchen set brand namely pearl lady which will not even worth around 1000 rs i think. Why are you giving adds and providing us other materials rather than mentioned in the newsletter. I have even procured higher version of ac of worth 5000 higher than the mentioned models. I need proper feedback on this that what went wrong...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — Ordered Sony TV before 4 days and Still not delivered [Resolved]

 Vasiulla A on Mar 30, 2017
I ordered Sony LED TV in Chennai trade center on Sunday 26th of this month. They promised that it will be delivered on 28th but its still not delivered. The billing branch is in kumanachavadi. I called them many times and they are not even asking for order details simply saying that it will take 2 days. This is really frustrating. I don't know why they took my order if you can't deliver it on time. My delivery address is tiruvallur. I'll cancel this order if they don't deliver it today....
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — Reg the AC Stabilizer [Resolved]

 Bharathkumar123 on Mar 21, 2017
I purchase AC in Coimbatore 100 ft sathya agencies.The stabilizer has not worked properly. I called to the customer care and told about the issue. Today i directly went to the shop for the same issue. I told all the issue with the manger, but he never listen my words.I told this is my 2 nd time replacing the stabilizer and i am not satisfied with this so i will pay the extra amount apart from the sakthi stabilizer and i need of the V-Gaurd Double booster. He argued with me and he is telling like we will give the same brand and with same invoice include all the warranty. After 15 mins arguments he...
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — Preethi mixie steel supreme [Resolved]

 Gentle24_24 on Mar 14, 2017
I purchased Preethi mixie steel supreme on 04/03/2017 from sathya agencies pondicherry, but the new item didnt work well as some damaged piece they given us. I took it to sathya agencies pondicherry. While asking about the information the people who are in that branch told me that they cant do anything if the mixie is not functioning. Am very much disheartened as they used filthy languages and scolded me in public for asking justice to what i need a proper response at that moment. Am very much saddened by the way they treated a customer . Sathya agencies in Pondicherry is very worse....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — Charged me for the cancelled order [Resolved]

 vicky1809 on Mar 4, 2017
These guys are the best cheaters in the City. I ordered a Samsung TV on Jan 15th using my Bajaj finserv, then within 24hours, I told them to cancel the order as I had other ideas and I felt the pricing is too high compared to other vendors. I was told by the Sathya Agent that they've cancelled the order and they've returned the Initial amount I paid, so I though they were really nice. Here comes the worst part, they did return the initial amount I paid; however, they did not cancel the bill. They sent the bill to Bajaj Finserv. I found the same through the Bajaj online portal, so when I inquired...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — Worst Agency Selling Defective products [Resolved]

 Bharanitharan Chandrasekaran on Feb 24, 2017
I bought an LG refrigerator Model no: GL-B201AMHP 5 months back on[protected].They are well approaching the customers to sell their defective product with unethical behaviour not even without user manual.My only mistake was, being friendly to the showroom employee i didnt returned back their product and now i am suffering after losing 14000rs.Well coming to the point, when i received the product, i found that :
(1) the door was not closing properly
(2) it doesnt have any manual.
since i went out of station so i called and approached the showroom several times but no response...
Complaint comments  Read comments Complaint category Refrigerators

Sathya Agencies — Received defective product [Resolved]

 Saravanan Kotti on Feb 8, 2017
My name is saravanan. Yesterday 7-feb-2017 I bought a videocon WM VS75Z11 model from sathya purasawalkam Chennai branch.

Today I received the product 8-feb-2017) and its a defective product. I could see the product was opened already and lot of dust and pen marks are there in the product, and user manual as xerox paper, will this product come without user manual ? It’s a damn cheating.

Did you guys send any demo piece or something was kept in the showroom? How come dusts come inside a packed product and how the user manual book in a xerox paper? how come numbers...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — Regarding worst service [Resolved]

 Arvindh K.r on Jan 29, 2017
I bought a Samsung curved v (49inc) in sathya showroom in tanjore .i did'nt ask for any of the offer but they told me that they will provide free airtel dish tv as a complement for buying the tv in their showroom but its being one month the did not provide any of the complement to me. why they are tell us these fake news and make us to buy in the sathya showroom . please take necessary action on the show room manager in thanjavur ....
Complaint comments  Read comments [2]Complaint category TVs

Sathya Agencies — Delivery date delay [Resolved]

 Hemamalini Krishnamurthy on Jan 19, 2017
Its been more than 4 days since i ordered a Samsung washing machine and my order has not been delivered yet. In my busy schedule at office I have managed to take work from home awaiting this delivery .But it is all in vain and every time I call customer care they say it will be delivered soon and they aren't giving any proper details as delivery time or delivery man's phone number or whatsoever .This is my first time ordering in Sathya and am Seriously pissed off at the service. Atleast specifying the apt date and time would have saved my time. Unnecessarily I had to take permission in office !...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — Extended warrenty given by satya not being approved by Intex Technician [Resolved]

 Manikanta494 on Jan 13, 2017
I bought Intex 40FHD TV on 29/06/15 at Satya Agencies, Perungudi branch, Chennai

INVOICE NO :[protected]

On the date of purchase, I was informed that TV holds 1 year warranty and 1 year extended warranty and the Invoice bill that is given by satya would suffice for warranty.

Recently i got an issue with TV and has raised complaint with Satya and the person who spoke with me has raised the complaint with Intex and informed to produce the bill to the Technician for extended warranty.

Complaint No :[protected]

Intex Technician...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — Samsung ac/murda warning [Resolved]

 psk. gtp on Dec 19, 2016
When i purchase samsung 1.5ton inverter ac promoter speak with me mr.Raja he says so many things if any problem call me sir i'll clear the problem but he's not attend my phone calls but he one day calling to me at one mobile number
[protected] at sathya agency
I'll asking to mr.Raja i need to explanation for monthly emi because it's very high amount bring to me he's explained extended warranty insurance added at your emi i'll immediately asking to mr.Raja pleas cancel the additional warranty insurance he told me no problem sir i'll cancelled the extended warranty insurance suddenly...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — Sony tv warranty card not given [Resolved]

 AROUL MARIE on Nov 22, 2016

I was a great believer that sony has the best quality in terms of led tv & other electrical items and therefore i purchased sony bravia model klv-32w562d and serial no.4014798 on[protected], purchase invoice receipt no. Cud1-16 /[protected] from sathya agencies pvt. Ltd., cuddalore.

The warranty card is not placed in the pack with the tv when the shop people opened it. When we enquired about card, they said that sony company itself is not palced with the pack and told that we will get the card with in 3 days from the sony company. But after passing 6days we...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — Over service [Resolved]

 jafar1981 on Nov 22, 2016
I bought ac onida from sathya agency tuticorin branch. i felt like it consumes more electricity bcz last month i paid 3200 wher i paid 250 b4 buying ac. so i booked a complaint .but, booked complaint is ac "consuming more electricity" but they sent a techinician for ac service which is not matching. anyway, i let him to do service . they mean service is "open the indoor door and remove filter then remove dust from filter which i have already done 5 times since i bought ac. " only for this two minute work, why they should send technician from 65 km away. when i asked him to clean inside surrounding...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Android led tv 50' [Resolved]

 venkat14101996 on Nov 9, 2016
Onida 50 inch android led TV :

the led light in the TV which receive the signal form remote is not working properly i.e the combination of red and blue light is not glow some the TV some time not activate by the remote.according to this we have compliant to the sathya's show room they don't care about this .that said that they give the wireless speaker when we by the TV. but they didn't give that....
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — Sony 24 inch led tv [Resolved]

 Selvendra Kumar on Nov 8, 2016
Dear sir,
I have purchased sony led from your branch at rajapalayam on 28th oct 2016 and invoice no is RPMI-16/[protected].Along with tv sony offered 8gb have no stock on same day and you were commited me to get pendrive within three days from the date of purchase but still you are saying that we have stock come on next week also you were collected Rs.14700/- but bill was 14691/- only then remain Rs.9/-where gone.
Kindly look into the matter and do the necessary action to correct the same and get pendrive ASAP....
Complaint comments  Read comments Complaint category TVs

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