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Sathya Agencies Complaints & Reviews

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2.9
Updated: Sep 29, 2026
Complaints 760
Resolved
348
Unresolved
412
Good! Sathya Agencies values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Sathya Agencies step up their efforts to fully resolve all complaints 👍
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Electronics & Appliances
Rank #21-40
Sathya Agencies

Sathya Agencies reviews & complaints page 9

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S
Suganya Gokul
Jun 30, 2022
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The account debited my bill amount 2 times... Didn't refund my money back.. Even though the complaint has been with grievance redressal
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Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
Reply
Suganya Gokul's [Complaint's author] reply, Jul 13, 2022
8220
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
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    A
    AsifRizwan
    from Chennai, Tamil Nadu
    Jun 29, 2022
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    Address: 238, Mudichur Rd, Tambaram West, Tambaram, Chennai, Tamil Nadu 600045

    We bought double road fridge from Sathya Agencies in mudichur rd on 27/10/2013(dd/mm/yyyy) and now my fridge is not working and need to claim 10 warranty to fix this issue, most of the bills are lost due to 2015 flood in our area, for getting the bill i have approach sathya agencies since my machine was not working(26/04/2022), almost 2 months, still i am not able get the bill, please do needful to get the bill, so that i can claim my warranty

    BELOW ARE UNIQUE DETAILS:

    bill name: Saleena

    mobile no(what ever number we used):[protected], [protected], [protected], [protected], [protected], [protected]

    product details:
    Model: R820,
    Compressor: MSV488AL/TT1,
    Model code: RT28FAZABX/TL,
    Control no(NOT S/N): DA00738

    Appliance/Type: Refrigerator,
    Brand: SAMSUNG,
    Model/year: RT28FAZABX/TL /2013,
    type : Frost Free
    Gross Volume: 275 Liters
    Storage Volume: 255 Liters
    View replies
    Dear Sir/Madam,

    Greetings from Sathya.

    We regret the inconvenience caused.

    Please share your mobile no so that our customer care executive can contact you.

    Assuring our best of services always,

    With regards,

    SATHYA CRM
    Reply
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      K
      karthika dinesh
      Jun 28, 2022
      Feb 5, 2026
      This thread was updated on Feb 5, 2026
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      Address: Arumabkkam jai Nagar 9944483063

      We had Place Order 31/03/2022
      They committed free trolly Bag after two Month Got Call They Don't Have stock trolly Bag Telling Wath why People R giving Wrong Commitment This Is Not The Right Way Will go to The Consumer Court against This U have Liable For This.
      View replies
      Dear Sir/Madam,

      Greetings from Sathya.

      We regret the inconvenience caused.

      Please share your mobile no so that our customer care executive can contact you.

      Assuring our best of services always,

      With regards,

      SATHYA CRM
      Reply
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        R
        Robin ab
        from Chennai, Tamil Nadu
        Jun 24, 2022
        Feb 5, 2026
        This thread was updated on Feb 5, 2026
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        Address: No 1 t.v.k nagar 5th Street puliyanthope chennai 12

        My washing machine is 1year old last year I purchase purasaiwakkam Sathya agencies few month the washing machine is working is not good because the dryer was not work everytime but it's work some time but that fault was not work for all time
        View replies
        Dear Sir/Madam,

        Greetings from Sathya.

        We regret the inconvenience caused.

        Please share your mobile no so that our customer care executive can contact you.

        Assuring our best of services always,

        With regards,

        SATHYA CRM
        Reply
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          S
          Skleptic
          Jun 23, 2022
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          Address: Ambattur Chennai

          It has been 5 days since full payment but I have still not recieved my product. Terrible customer service, and they can't even confirm a time now.
          Verified Support
          Jun 24, 2022
          Sathya Agencies Customer Care's response           Dear Sir/Madam,

          Greetings from Sathya.

          We regret the inconvenience caused.

          Please share your mobile no so that our customer care executive can contact you.

          Assuring our best of services always,

          With regards,

          SATHYA CRM
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            G
            GaneshMoorthiDsp
            from Chennai, Tamil Nadu
            Jun 22, 2022
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            We are the regular and loyal customer of Sathya agencies madippakkam. Recently bought Hair 1.5 Ton Air conditioner . But past 10 days we have the cooling issue, so i locked the complaint by the help of Sathya madipakkam but till now no one has to come to resolve my issue. i am waiting more than 10 days. So i Request to resolve my issue as soon as possible else please don't sale this not serviceable product. I feel very bad for bought this ac in Sathya. My complaint number is 0224.
            Verified Support
            Jun 22, 2022
            Sathya Agencies Customer Care's response             Dear Sir/Madam,

            Greetings from Sathya.

            We regret the inconvenience caused.

            Please share your mobile no so that our customer care executive can contact you.

            Assuring our best of services always,

            With regards,

            SATHYA CRM
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              P
              Parameshwari Kannan
              Jun 20, 2022
              Feb 5, 2026
              This thread was updated on Feb 5, 2026
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              We have purchased 43 inch Lloyd Tv within 20days display damaged but Lloyd service closed this as physical damage but we are completely not aware of this damage.Sathya have to help on this
              View replies
              Dear Sir/Madam,

              Greetings from Sathya.

              We regret the inconvenience caused.

              Please share your mobile no so that our customer care executive can contact you.

              Assuring our best of services always,

              With regards,

              SATHYA CRM
              Reply
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                P
                Prakashking
                from Madurai, Tamil Nadu
                Jun 19, 2022
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                Hi, regarding the phone add “pesalam pesalam “is getting more irritating and headache of everyone. Kindly change the add and characters also.
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                  P
                  P SundaraMahalingam
                  Jun 19, 2022
                  Feb 5, 2026
                  This thread was updated on Feb 5, 2026
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                  Address: Aruppukottai

                  Washing machine not working
                  I spent 40k. Totally waste
                  Service engineer asking too much money repair
                  I am unhappy very worst experience with sathya I won't purchase any product in satya future. All say internet purchases they will give Service if we purchase shop also they are cheating don't buy any product hight cost that can be duplicate all are fraud
                  View replies
                  Dear Sir/Madam,

                  Greetings from Sathya.

                  We regret the inconvenience caused.

                  Please share your mobile no so that our customer care executive can contact you.

                  Assuring our best of services always,

                  With regards,

                  SATHYA CRM
                  Reply
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                    K
                    KirubaJ
                    Jun 15, 2022
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                    I purchased refrigerator gas stove and Grinder on July 8 from Erode Sathya store.
                    I paid delivery amount also.
                    My delivery address is Chithalandur.
                    They informed to me go and get the gas stove from Thiruchengodu Sathya store.

                    Next day I received my refridgerator from Salem.

                    Not yet I received my Grinder.
                    I asked thiruchengodu Sathya store today
                    July 15.

                    They informed to me
                    No stock

                    Kindly take the necessary action

                    Do the needful

                    Very very worst customer service in Erode Branch
                    Jun 15, 2022
                    Updated by KirubaJ                     Kindly take the necessary action against Sathya store Erode Branch
                    Verified Support
                    Jun 17, 2022
                    Sathya Agencies Customer Care's response                     Dear Sir/Madam,

                    Greetings from Sathya.

                    We regret the inconvenience caused.

                    Please share your mobile no so that our customer care executive can contact you.

                    Assuring our best of services always,

                    With regards,

                    SATHYA CRM
                    Verified Support
                    Jun 30, 2022
                    Sathya Agencies Customer Care's response                     Dear Customer.

                    Greetings from Sathya.

                    On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                    Looking forward to serve you always,

                    With regards,

                    SATHYA CRM
                    [protected]/[protected]
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                      A
                      avinash sada
                      Jun 15, 2022
                      Feb 5, 2026
                      This thread was updated on Feb 5, 2026
                      Resolved
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                      Resolved

                      I purchased Daikin AC from Sathya on May 27 2022, while purchasing they told free smart watch is not available right now, we wil give later. After three stil I'm waiting for my Sathya gift smart watch. From kelambakkam Sathya showroom also not responding properly
                      Jun 22, 2022
                      Complaint marked as Resolved 
                      After my complaint, Sathya Agencies Nisha contacted me, so I'm okay with her humble polite response, hence closing my complaint issue
                      View replies
                      Dear Sir/Madam,

                      Greetings from Sathya.

                      We regret the inconvenience caused.

                      Please share your mobile no so that our customer care executive can contact you.

                      Assuring our best of services always,

                      With regards,

                      SATHYA CRM
                      Reply
                      Dear Customer.

                      Greetings from Sathya.

                      On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                      Looking forward to serve you always,

                      With regards,

                      SATHYA CRM
                      [protected]/[protected]
                      Reply
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                      1 found this helpful
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                        A
                        abhaykr5
                        from Chennai, Tamil Nadu
                        Jun 14, 2022
                        Resolved
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                        Resolved

                        I have ordered a llyod split 1.5 ton AC, it got delivered yesterday and today they did installation, after installation we came to know the display is not working and complained to technician, he said its has to be fixed by llyod and asked to sign the doc which says successfully installed and its working properly. I didn't gave him the installation voucher, after that i am calling to sathya agencies, they are not responding at all. and when called to llyod they are saying you should call to sathya agencies and get the product exchanged. This was my first purchase at sathya and never thought of this kind of response i will get. please help
                        Jun 18, 2022
                        Complaint marked as Resolved 
                        Llyod has replaced display
                        Verified Support
                        Jun 16, 2022
                        Sathya Agencies Customer Care's response                         Dear Sir/Madam,

                        Greetings from Sathya.

                        We regret the inconvenience caused.

                        Please share your mobile no so that our customer care executive can contact you.

                        Assuring our best of services always,

                        With regards,

                        SATHYA CRM
                        Jun 16, 2022
                        Updated by abhaykr5                         its [protected], please don't make any false commitment. I got a call from sathya agencies saying my issue will be resolved by today. but again same thing no update.
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                          C
                          chandru Abi
                          Jun 11, 2022
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                          Address: Sathya agencies ,Aruppukottai

                          I bought new mixie on your agencies before 2 years. Now mixie caught some internal fault, same was given to your agencie before 2 weeks. But still mixie was not check and open anything. They are told chilly reasons for time postponding.

                          My question is if new products they are told as same. Then why are you given warranty and gurantty details to customers.
                          Verified Support
                          Jun 13, 2022
                          Sathya Agencies Customer Care's response                           Dear Sir/Madam,

                          Greetings from Sathya.

                          We regret the inconvenience caused.

                          Please share your mobile no so that our customer care executive can contact you.

                          Assuring our best of services always,

                          With regards,

                          SATHYA CRM
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                            ல
                            லாசர் அ
                            Jun 10, 2022
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                            Sir I Have bought two number of ac on 9.6.2022 but till time not installed by the company. At time of bought the salesman assured to install next day 10.6.2022. The service is not good.
                            View replies
                            Dear Sir/Madam,

                            Greetings from Sathya.

                            We regret the inconvenience caused.

                            Please share your mobile no so that our customer care executive can contact you.

                            Assuring our best of services always,

                            With regards,

                            SATHYA CRM
                            Reply
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                              A
                              Arshi\'s meera Kitchen
                              May 30, 2022
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                              Address: 22/05,padikattu pallivasal muduku street,Tenkasi

                              Our native place is tenkasi, we planned to get a washing machine as a gift for my sister in law.Two days before we called Sathya Tenkasi, no response, they told I am in customer ' s house, we will call you later, but no response.At present we are in thiruppathur sivaganga working as teachers.But very good response in Karaikudi branch- one time visited, they called 10 times for us, the only reason they not able to deliver in tenkasi sathya.
                              Verified Support
                              May 31, 2022
                              Sathya Agencies Customer Care's response                               Dear Sir/Madam,

                              Greetings from Sathya.

                              We regret the inconvenience caused.

                              Please share your mobile no so that our customer care executive can contact you.

                              Assuring our best of services always,

                              With regards,

                              SATHYA CRM
                              Verified Support
                              Jun 07, 2022
                              Sathya Agencies Customer Care's response                               Dear Sir,

                              Greetings from Sathya.

                              We await your response on the below email. Please share your purchase details or contact number, so that our customer care executive can call you and resolve your escalation.

                              With regards,

                              SATHYA CRM
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                                S
                                sharava
                                May 25, 2022
                                Resolved
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                                Resolved

                                Address: tiruvallur

                                Sir,
                                i have purchased LG window Ac 1.5 ton on 12.05.22. in Tiruvallur Branch, but still date they are not delievry items. they ask me further delivery charges. i have already paid delivery charges rs 300 even though my home deliver address is within 2km..
                                so take necessary action to ANBARASAN and delivery my LG 1.5 ton window AC ..
                                regards
                                sharan[protected]
                                May 30, 2022
                                Complaint marked as Resolved 
                                ac delivery is resolved
                                View replies
                                Dear Sir/Madam,

                                Greetings from Sathya.

                                We regret the inconvenience caused.

                                Please share your mobile no so that our customer care executive can contact you.

                                Assuring our best of services always,

                                With regards,

                                SATHYA CRM
                                Reply
                                Dear Customer.

                                Greetings from Sathya.

                                On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                                Looking forward to serve you always,

                                With regards,

                                SATHYA CRM
                                [protected]/[protected]
                                Reply
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                                  G
                                  Gowtham Koushik
                                  May 23, 2022
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                                  Address: Bargur

                                  We bought a Samsung A13 on May 2nd network not worked properly we came on next day to exchange they said it was network problem we crossed checked with the appropriate network there was no problem in the network it was by mobile we came today may 23rd to Sathya agency we waited for 4 hrs long and by now they said need to visit the Samsung service centre.what kind of service is this ? No exchange product and no refundable.
                                  View replies
                                  Dear Sir/Madam,

                                  Greetings from Sathya.

                                  We regret the inconvenience caused.

                                  Please share your mobile no so that our customer care executive can contact you.

                                  Assuring our best of services always,

                                  With regards,

                                  SATHYA CRM
                                  Reply
                                  With regards,

                                  SATHYA CRM
                                  Reply
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                                    T
                                    Thulasi Dasan
                                    May 21, 2022
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                                    I bought ac 2 months back but still they are not delivered my gift Item.
                                    Also No proper response from them.
                                    Am going to return my ac
                                    View replies
                                    Dear Sir/Madam,

                                    Greetings from Sathya.

                                    We regret the inconvenience caused.

                                    Please share your mobile no so that our customer care executive can contact you.

                                    Assuring our best of services always,

                                    With regards,

                                    SATHYA CRM
                                    Reply
                                    With regards,

                                    SATHYA CRM
                                    Reply
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                                      Z
                                      Zubair 96
                                      from Salem, Tamil Nadu
                                      May 16, 2022
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                                      Address: Salem, Tamil Nadu

                                      Hi, I had purchased Haier washing machines from salem Sathya old bus stand branch on 6/8/2020 and the project is constantly giving me a lot of trouble. The product is showing ERROR most of the time, I have been trying to solve this issue, but the manager is not giving a constant solution for this issue, each time they book for a service representative I have to pay them 600Rs by now I have been mating them nearly 7-9 times. Today when I called the manager again they said they will again book for service representative. Requested them to replace this Machine in the 1st month of the purchase date itself as it began to trouble right from the 1st month
                                      Verified Support
                                      May 16, 2022
                                      Sathya Agencies Customer Care's response                                       Dear Sir,

                                      Greetings from Sathya.

                                      We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                                      Assuring our best of services always.

                                      With regards,

                                      SATHYA CRM
                                      [protected]/[protected]
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                                        A
                                        Arifkhsn
                                        May 14, 2022
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                                        Address: Sathyamangalam

                                        I bought a haier full HD tv from sathya agencies in sathyamangalam.. tv sound has more echo and not clear sound and so inak for a replacement but they are not responding..we gave the complaint on second say but it has been 1 week they are not responding...
                                        View replies
                                        Dear Sir/Madam,

                                        Greetings from Sathya.

                                        We regret the inconvenience caused.

                                        Please share your mobile no so that our customer care executive can contact you.

                                        Assuring our best of services always,

                                        With regards,

                                        SATHYA CRM
                                        Reply
                                        Dear Customer.

                                        Greetings from Sathya.

                                        On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                                        Looking forward to serve you always,

                                        With regards,

                                        SATHYA CRM
                                        [protected]/[protected]
                                        Reply
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