Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 89%
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COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

Phone:
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Customer satisfaction rating
89%
Complaints
225
Pending
0
Resolved
200
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (27)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — Android led tv 50' [Resolved]

 venkat14101996
Onida 50 inch android led TV :

the led light in the TV which receive the signal form remote is not working properly i.e the combination of red and blue light is not glow some times.so the TV some time not activate by the remote.according to this we have compliant to the sathya's show room they don't care about this .that said that they give the wireless speaker when we by the TV. but they didn't give that....
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — Sony 24 inch led tv [Resolved]

 Selvendra Kumar
Dear sir,
I have purchased sony led from your branch at rajapalayam on 28th oct 2016 and invoice no is RPMI-16/[protected].Along with tv sony offered 8gb pendrive.you have no stock on same day and you were commited me to get pendrive within three days from the date of purchase but still you are saying that we have stock come on next week also you were collected Rs.14700/- but bill was 14691/- only then remain Rs.9/-where gone.
Kindly look into the matter and do the necessary action to correct the same and get pendrive ASAP....
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — Goods delivery & Installation [Resolved]

 bala16
Hi,
I have purchased new refrigerator (02-nov.2016) from sathya agencies at villivakkam branch.
The way of delivery the goods was unsafe condition & still service person from samsung for installation not been deputed.
I think sathiya is sales oriented agency, not taking care customer requirement.
They want sale the goods only. hereafter i am not interested any purchasing from sathiya...
I only called service for depute technician...

Best regards
R. balan...
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — Frustrating sathya customer [Resolved]

 Anandharaj .s
Dear team,

Thanks for support from sathya... recently i bought a led tv from sathya agencies at perungudi, chennai. today they called and informed me that a free offer is available for the tv we bought. they informed me that they are going to give home theater for lg tv (model lg 32lh604t).

I enquired them about the details via phone about the offer and they confirmed that the offer is for us and they asked to bring the bill along with me.

So i went home and took the bill and went to the shop (i. e., 30kms). after reaching there the same staff who spoke...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Non delivery of goods [Resolved]

 ArunKumarfb
This complain is regarding Sathya agency RS Puram branch Coimbatore. This company is very non responsive. They are delaying delivery due to lack of proper arrangements from their side. After receiving payment they are behaving with this.
Expecting delivery, one person has to wait taking leave from work, but the company is so inconsiderate. I will not recommend anyone to buy from this store again...
Complaint comments  Read comments [2]Complaint category Washing Machines

Sathya Agencies — Washing machine [Resolved]

 venny1980
Hi I have purchased samsung washing machine form Sathya Medavakkam branch 10 days back till now no one has come for demo even after so many follow up calls. 1st experience worst experience. Please dont give false statement.please dont make fool of the customers. Each and every person in the shop as well as technicians are giving false statement. Please stop this and dont spoil your goodwill. Please anyone take immediate action...
Complaint comments  Read comments [2]Complaint category Washing Machines

Sathya Agencies — Irrespective response and my worst experience after brought for rs 40000/- [Resolved]

 Stanley4pt
Brought whirlpool fridge and philips led tv total bill of 40000. At chennai trade centre. Assured in 2 days delivery after long chase 9days i got my both products and almost 1month gone still no response for free gift products. You should not cheat customers if you not able to provide. So that we could brought from many stores. And no respect when i keep on calling your executive....
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — AO Smith / Sathya Agencies / vidiamin [Resolved]

 Dominic Viagulasamy
Wondering Still i'm waiting for the below product nearly one month.

I ordered Two product at 6th Aug 2016 in Sathya Agencies Chennai, Number of times Followed up with Sathya agencies Tambaram store contact
number ([protected] and [protected]) and even Followed with AO Simth Product Manager Solaiman and his ([protected]) still expecting delivering
and Right now loosing patience and mental agony.

My Receipt number 1556 and orderded date 06/08/2016....
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — Hitachi ac [Resolved]

 karthick0007
Dear sir,
A Hitachi AC with model no RAC318HWDD has been purchased in your Kanchipuram branch addressed (Sathya Agencies No:523B, Gandhi road, Kanchipuram-631501) on[protected] with the bill number kpm1-16/[protected] .
It was clearly informed that there won’t be any fitting charges during our purchase and was promised to be fitted within 26th of this month.
Till now there is no response from the dealer and are adding additional charges for fitting.
Purchasing a product of such a huge amount and being irresponsible is making a bad impression on your agency.
Make...
Complaint comments  Read comments Complaint category Unauthorized charges

Sathya Agencies — Haier TV sold demo piece [Resolved]

 kavitb
Fraud showroom and selling demo piece to the customer. Worst service and cheating shop. All the employees are very worst in service and misbehaving with customer. I want cancel the product which I bought and want my money back.

First time they provided damaged TV, it cost 41, 500. When we are raising this issue very irresponsible staff.

DOP : 4th August 2016

Today we received replacement TV without seal and no packing. Its demo piece...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — Sales person's behavior [Resolved]

 santycons1$$
Hi,

2 weeks back i have purchased 24 inch led tv from madipakkam branch and this is the first time i have purchased from sathya as it is an emerging organization and expected best services. But faced worst services from the sales as they were shown interest for big customers only.
Moreover, sales people talk in different languages with themselves and they don’t even care about the customers. It happens not only for us and happened for other customers also. Due to this, some customers moved out of the show room and frustrated this atrocious behavior.
I have paid advance...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Complaint over ac [Resolved]

 jafar1981
I bought "AC Onida" just before two month from the great sathya tuticorin. installed with the help of me mostly of 90 %. technician came without proper tools just having dril machine and screw driver but not having the right size drill bit. finally used my own drill bit. technician had assembling knowledge but not having fixing knowledge. since it fixed, the indoor gives fluctuating flow of air almost inconsistent. indoor cool air makes loud noise like "while we are travelling in the bus opponent wind gives sound." made phone calls 4 times response was good "saying, will send technician" but not...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Forgery in onida ac sale [Resolved]

 arunprakash Pemmasani
Sir last Sunday I purchased onida 1.5 ton sprit ac in thiruvallur branch, she not informed stock not available and she gave display pics, and finally we used credit card and payed money.
We found in indoor unit sum scratches and dust..
Next day call back to ur show room and I asked this problem happened what can I do madam.
She telling why u call my office.
I don't know about ur product don't call me.we have sum work cuts my call, this is ur response for costumers in Sathya electronic.
I never seen this type of service. Very bad service provided in ur shop .
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — V guard water heater [Resolved]

 Batchafarook
I had purchase v guard water heater 15l from your outlet but heating was very poor and also taking too much time to produce very little amount of heat
The very heat cant sustain for even 15mins...
I had complained and the representative visit us but the complaint was not solved.still now there is no response from their side
Kindly solve this issue as soon as possible
Con.[protected]
Date of purchase.28.11.15.
kumbakonam branch...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Sathya Agencies — For onida ac service poor response [Resolved]

 Mohamed.hassan
I had purchased onida ac un tirunelveli sathya agencies six month before. Im requesting for ac service by calling ur customer care number, no body responds. The customer service agent keep on saying he will contact me in 30 min but never called me. This is very disappointing and poor customer service i have come across.
Please take appropriate action for my complaint, for further details please call me on [protected]/[protected]

Regards,
Shahul hameed
Mohamed hassan...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — Replacement of whirlpool refrigerator due to manufacturing defects. [Resolved]

 mayamari
Ref no.Invoice no.: tuti-15/[protected].01.2016-14:15 hrs.

We have procured one whirlpool make refrigerator[fp 263 d-proton 163] model at m/s. Sathya agencies, chathiram bus stop, tuticorin on 27.01.2016 thro m/s. Bajaj finance and same was commissioned on 28.01.2016 by mr. Prakash, whirlpool engr.

With in six months 05.07.2016 that machine was not working, so we have informed to m/s. Whirlpool company on same day. But, their service engr arrived at my house on 07.07.2016, after he was checked and found that ref. Gas was empty due to leakage. He was prepared service...
Complaint comments  Read comments Complaint category Refrigerators

Sathya Agencies — Gift item not delivered more than three months [Resolved]

 Dinesh Vummidi
Dear team,

I purchased the below items on 12-mar-2016 at chennai trade center fair (sathya agencies-vilivakkam).

• washing machine -32000
• refrigerator -15500
• air-conditioner - 33000

For the above items, i have offered below gift items.

• two 14 pc set box
• mr. plus induction stove
• rechargeable fan

I was following up sathya agencies for my gift items for last 3 months. last week i received the 14 pc set box for the remaining item i haven’t get any update from show room. i...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Air conditioner, refrigerator, washing machine, samsung led tv not delivered on time. [Resolved]

 Allen Marsh
We have ordered a new whirlpool fridge samsung tv samsung ac and also a new samsung washing machine 20th june 2016. They have promised us to deliver the product on 21st morning before afternoon 3pm. But still they have not delivered the product to us. Also, when we tried to call the concerned sales person the response is very poor. When we asked for the delivery time possible by them. He couldn't even tell the approximately delivery time properly. Am totally dissatisfied by this shop. I kindly request you to consider my complaint.

Bill details:
Invoice no: ch10-16 /[protected]
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Frustration because of the service of Sathya [Resolved]

 Maduma
I am maduma, i bought panasonic 40 inch tv on june 11th from sathya which is in avadi. This tv cost 40k. The tv was delivered on 13th june without proper accessories (Like the wall mount). I was shifted to hyderabad from chennai for which i asked sathya to instal the tv in hyderabad. They promised to do the same with the airtel dish tv connection on or before june 17th. But there is no response from either panasonic or sathya or airtel. I am very frustrated with the service of sathya. I have called and calling sathya for my issues to fix almost 30 times till now. But till now all that i got is no...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — Tv/ lines on screen [Resolved]

 Karthick Sai
வணக்கம் நான் சென்னை தியாகராயன் நகர் சத்யாவில் ஒனிடா 32 இன்ச் LCD TV புதியதாக வாங்கி இருந்தேன்(10/02/2016) BILL NUMBER CH15-15/[protected] . வாங்கி நான்கு மாதமே ஆன நிலையில் திரையில் கோடு கோடாக வருகிறது.. கிட்டத்தட்ட 40 ஆயிரம் செலவழித்து வாங்கிய நிலையில் இப்படியான...
Complaint comments  Read comments [1]Complaint category TVs

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