Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 82%
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COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
82%
Complaints
191
Pending
0
Resolved
155
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (24)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — Samsung 42 led tv [Resolved]

 makudesh
I have purchased Samsung 42 LED Tv, Cost is 48000/-, .they have informed that they need initial payment. then i have gave 20000/-.they made documents charges for 48000/-, that is 3360, plus for five month installment they asked me pay 7213/-per month. but they informed only zero percent interest. This information are given only at installment time. But they showing in advertisement as zero percent interest but ask as pay rs 8064 as interest with document charges....
Complaint comments  Read comments Complaint category Business & Finances

Sathya Agencies - Poriur Branch — Cheating

 BHARANI K
Self purchased Sony led tv at M/s Satya Agencies - Porur Branch on[protected]. Sales person comiited 8GB pen drive will be offered as a gift will be free for the purchase of sony tv. During purchasing, agreed the gift will be delivered during tv delivery. But not done. After making lot of phone calls to the branch manager, branch office land line nos and Head office at Thoothukudi, replied gift stock nil and will be issued soon. But more than 15 days gone still no response from both offices. Decided and do not recommended to entertain this agency for any of the items......
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — Kent water purifier

 HariUday
I have purchases Kent water purifier and the installation person came from kent and informed this product not able to install it here and please return to Sathya but irresponsible sathya agency customer care and Manager Mahendran also not ready to give money back. Worst service what they are thinking after purchasing the product we are begging money from them. My humble suggestion please dont go and buy any product from Sathya Agencies worst people....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Worst customer service

 balacnr
I have purchased a samsung LED tv through Sathya Agency. A very poor service they said there will be 0% interest on credit card payment. But the bank has charged 13 % interest.when I asked this with the manager.But his responce is very rude since I paid the money. Also they have not given the free gifts which was given the the samsung manufacturer. Also they said they will deliver the product with in 1 day. But I have called them many times after several calls, they sent the product after 2 days. Still they have not send the people for demo and wall mouting. Never go for this agency. while comparing...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies Avadi / Bajaj Finance Ltd — Direction for Medical insurance

 Harish Prabha
I have purchased 1led TV from sathya Agencies /AVADI Franchisee M/s Mani Electronics Wide Bill noAVDF_4/[protected] On[protected] Through BAJAJ FIANCE LTD CUSTOMER ID 18284386.At the time of purchase they have promised Airtel DTH free along with led, that is not given as on date, and also charged Rs 7, 319-00 For medical insurance from my a/c .for that they are not sent policy certificate . I have visited and telphond so many times for this to their AVADI br.Executive Mr Sasi kumar and stores in charge each day they are telling one another reason for delay in issuing policy. There is any details for...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Tv complaint and worst product

 balalaksmi
I am living in keelapavoor. I have purchased one tv and fridge on 13/04/2015. After 15 days the tv was not functioning due to the board failure. I informed to the sathya agencies rectified it after some days . Then after 2 month again the tv was not working. When I requested to the sathya agencies manager Mr.mugesh they replied me that they are speaking with the company and he promised me I collect the refund purchase amount or new tv .but still the problem not solved. So you to intervene and get me one new tv.then they only I will satisfied with your rapport company ....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Delay in delivery

 balakumari
I paid amt 26066/- for Bosch washing machine on 15/09/2016 but they delivered the machine only on 20/09/2015.the next day morning one person come for installation but the machine was not good for installation because they delivered the dent machine that person told me, a new machine will come for replacement till now they didn't deliver the new machine ....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — Product is not delivered as committed. Very worst customer support

 Rajkumar_VK
Hi, I bought 40 inch LED Samsung TV with 2.1 speaker + Dth. but they have delivered first TV and after that next two days they have not responsded. then have tired tor each customer care number, they have not pickuped my phone. I have made around 50 calls made from morning to evening. Then I tried to reach our respective show room at porur. they said Speaker will be delivered on 45 days. they did not informed me while purchase the TV and tried to speak with representive on call regarding delivery. I asked him to deliver the DTC as well as Speaker. he told that it will be delivered before 12...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — Cheating

 Pauleaj
Self purchased a brand new washing Whirlpool make machine at M/s Satya Agencies at West Tambaram, Chennai, India on 27.7.15. Agency offered a Rice cooker as a gift will be free for the purchase of washing machine. During purchasing, agreed the gift will be delivered during washing machine delivery. But not done. After making lot of phone calls to West Tambaram office and Head office at Thoothukudi, replied gift stock nil and will be issued soon. But more than 15 days gone still no response from both offices. Decided and do not recommended to entertain this agency for any of the items....
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — No proper details provided during sales

 Balamuralikarthick
I bought Carrier 1 ton DURAEDGE 3K+ at Sathya on 1st August at West tambaram branch. After installation the air throw was not hitting the face at all. It was then confirmed by carrier service person that the model works the same way. If the sales person would have explained this point clearly then a different model could have been selected. When the same was explained over call to salthya people the response was not good. Still the sales person could not understand the model works in such a way. Totally upset on investing more than 30000. Till now they had never given a call themselves on this subject....
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — Printed invoice/ receipt not issued

 SaiR1825
I purchased carrier ac 1.5 ton, samsung led tv, sa, sung fridge and ifb washing machine from sathya agencies at fair in chennai trade centre on 19 july 2015. At the time of purchase, it was mentioned that the invoice will be sent through courier but it has not yet come till now and the sales persons don't pick the call now. Can you please escalate and get me the invoice couriered to the address in the invoice? They also mentioned free gifts while purchasing which is also not delivered. My contact details: [protected]/ [protected] Kindly do the needful at the earliest....
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — Worst product

 cegsurya
I bought IFB washing machine with HAIER MICROWAVE OVEN as complimentary gift and VEDIEM GRIENDER from T NAGER branch TN.. I bought those product on 2nd august. They delivered me on 4th august on that day when I opened the GRIENDER the item pressure nut with spring was missing, that's a new product in that 1 item was missing and we can't use that GRIENDER without that item and next we opened MICROWAVE OVEN, and I connected to power and I kept water to check whether it's working r not, when I switch on the power, there was a fire came at back side of oven. I was so disappointed by seeing these 2 product...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Complimentary gift not yet given for past 2 years

 Is Mi
On 26.07.2013 I bought new LG Washing machine(T72CMG22P) at that time INDUCTION RICE COOKER was applicable as a complimentary gift. They requested me that INDUCTION RICE COOKER was out of stock, So they ask 10 days time to deliver my gift. But yet now (its around 2 years completed) I did not received any gift from sathya agencies. I went directly for more than 20 times to collect my gift but every time they are replying as out of stock. I am frustrated in this issue. I want my gift immediately. Please help me. Bill attached for your reference. Regards, ISMAIL ZAFIULLAH, Coimbatore(TN) [protected]...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — "Magic Remote inside the box"-MISSING IN SEALED BOX

 alantilak
Hi, I have purchased LG 32LB5820 TV from your Sathya Agency, Purasawakkam, chennai on 7/6/2015 with Invoice no: CH03-15 /[protected]. The item was delivered not on time. Only after repeated enquiry the box got delivered yesterday (9/6/2015) evening. The box comes with Special Offer "Magic Remote inside the box" FREE, which is pasted on top of the box. But we found Magic Remote was missing. When we enquired your agency, they were not telling prompt answer and even the customer care no was un-attented for so long. It has been really frustrating to me after purchasing a product from your esteemed...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — NO SERVICE ! AFTER SALE

 LSPRAKASH
Dear Sir, I Bought refrigerator SAMSUNG on 17.4.14.Now it's not worked properly.not cooled .My purchase Bill no:[protected].( It's bought @SATHYA AGENCIES, 100FEET ROAD, COIMBATORE) .at the time of purchase 10years warranty and lifelong service promised from agencies.Last Saturday regards this i complaint via phone .Still now no response . complaint no:12140255. complaint date:9.5.15 I call the customer care no:[protected]times on this last 7 days)Their side no response. So there is no response as well as no intimation from ur company side.Service makes everything ur company staffs...
Complaint comments  Read comments Complaint category Refrigerators

Sathya Agencies — worst product still suffering with this product

 sindhu bharathi r
I bought 3 burner gas stove with heavy DUTY MIXER both Preethi and i am from Dharmapuri TN.. I bought those product on 4th april. Gas stove burner is not working properly they sent me preethi service man two times still it was not resolved.. Third time again they sent me them for the same isse.. I aid that am not interested to go for service again and again within 1 month... and also mixer gives plastic melting smell when ever we use it.. I thought as its new may be i get that mell.. But I never experienced this with any of my mixer which i used before.. So., I said that both the products which...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies Porur — Delivery not on time

 nivethaebtit
On tuesday (14.4.15) I have purchased Fridge, Washing Machine, Mixi, grinder, Gas stove. And I have made full amount. They said they deliver it on sunday. Sunday morning I called they said afternoon they will deliver, afternoon I call they said evening they will deliver.They are keep on giving false hopes but they didn't deliver....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Second hand Sony 5.1 Home theater is sola as new one: worst service

 BalaG !!!!!!!!!!!!!!!!!!
Recently it has been a Cheating in selling Electronic goods, and i am one of them Affected by it. Recently i have bough a Sony 5.1 home theater for Rs. 50, 000 on Sathya Agency Pvt Ltd. Tuticorin The day i got the goods as i opened it, i came to know its a second hand, immediately i called them and informed them. and they said a service person from Sony will visit our place. they came after 2 weeks. and the Problems Found 1. more scratches on the product. then confirmed this is not a fresh Piece. he has taken photo of it for Proof 2. there was a loose connection on HDMI port and the HDMI...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies Pvt Ltd — Used Product of Sony 5.1 has been sold as New

 BalaG !!!!!!!!!!!!!!!!!!
Recently it has been a Cheating in selling Electronic goods, and i am one of them Affected by it. Recently i have bough a Sony 5.1 home theater for Rs. 50, 000 on Sathya Agency Pvt Ltd. Tuticorin The day i got the goods as i opened it, i came to know its a second hand, immediately i called them and informed them. and they said a service person from Sony will visit our place. they came after 2 weeks. and the Problems Found 1. more scratches on the product. then confirmed this is not a fresh Piece. he has taken photo of it for Proof 2. there was a loose connection on HDMI port and the HDMI...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — Worst Customer Service - Sathya agencies T.nagar, Chennai

 Shiva Vadivel
Worst customer service and irresponsible answers from customer care, i request everyone please don't purchase any more from Sathya Agencies, Chennai and don't expect timely delivery.Ordered before 20 days not yer received and items, fraud and worst company...
Complaint comments  Read comments Complaint category TVs

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