[Resolved] Sathya Agencies — complaint about ifb washing machine

 
4 Reviews
 Sundharakavi on Oct 21, 2017
We purchased ifb front load washing machine (Model: elena aqua sx 6kg 1000rpm) on 13.10.2017 & ifb technician came for installation on 17.10.2017 by 3.30pm.
But before purchased the machine sathya agencies (Arakkonam) sales person has explained about machine future like hot water facility available. But technical person asked us to install hot water facility instrument which is rs.1800 cost.

On next day on wards we are complaining to sathya agencies regarding the wrong commitment of the machine but till date no response from them.
Complaint marked as Resolved Oct 31, 2017
problem has solved by RAJI / Tuticorin SATHYA AGNENCIES, if further any problem will escalate to directly tuticorin SATHYA AGENCIES because we are very much disappointed in ARAKKONAM SATHYA AGENCIES.

Complaint Status


[Oct 21, 2017] Sathya Agencies customer support has been notified about the posted complaint.
Updated by Sundharakavi, Oct 24, 2017
Still installation pending from IFM
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Sathya agencies from Medavakkam Chennai has no clue about my order although I visited the store in person and paid the amount in full and was promised that the product will be delivered the very next day. but I have been chasing them for delivery and not getting proper response from the store colleagues
Sir,
I bought an Sony 32inches led TV for 30000 at Sathya stores Pudukkottai. They didn't provided any gift for me.But in the receipt they gave the gift item costing 10rs . They even kept gift issued seal and told that the TV price is reduced since you avoid the gift.
Sathya Agencies Customer Care's response, Nov 9, 2017
Verified Support

Dear Customer,

Greetings from Sathya.

With the reference of your feedback regarding our service, we understand your concern and regret the inconvenience caused.

Please share your invoice/mobile number, so that our customer service team would contact you shortly for providing resolution.

Assuring you our best services always.

Best Regards

Sathya CRM
9894024985/0461-4057777

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    88%
    Complaints
    240
    Pending
    0
    Resolved
    208
    phone
    +91 46 1232 4985
    +91 46 1420 0985
    location
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    Sathya Agencies - complaint about ifb washing machine