[Resolved]  Sathya Agencies — complaint about ifb washing machine

Address:631004

We purchased ifb front load washing machine (Model: elena aqua sx 6kg 1000rpm) on 13.10.2017 & ifb technician came for installation on 17.10.2017 by 3.30pm.
But before purchased the machine sathya agencies (Arakkonam) sales person has explained about machine future like hot water facility available. But technical person asked us to install hot water facility instrument which is rs.1800 cost.

On next day on wards we are complaining to sathya agencies regarding the wrong commitment of the machine but till date no response from them.
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2017
Complaint marked as Resolved 
problem has solved by RAJI / Tuticorin SATHYA AGNENCIES, if further any problem will escalate to directly tuticorin SATHYA AGENCIES because we are very much disappointed in ARAKKONAM SATHYA AGENCIES.
Sathya Agencies customer support has been notified about the posted complaint.
Oct 24, 2017
Updated by Sundharakavi
Still installation pending from IFM
Complaint comments 

Comments

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Sathya agencies from Medavakkam Chennai has no clue about my order although I visited the store in person and paid the amount in full and was promised that the product will be delivered the very next day. but I have been chasing them for delivery and not getting proper response from the store colleagues
Sir,
I bought an Sony 32inches led TV for 30000 at Sathya stores Pudukkottai. They didn't provided any gift for me.But in the receipt they gave the gift item costing 10rs . They even kept gift issued seal and told that the TV price is reduced since you avoid the gift.
Sathya Agencies Customer Care's response, Nov 9, 2017
Verified Support
Dear Customer,

Greetings from Sathya.

With the reference of your feedback regarding our service, we understand your concern and regret the inconvenience caused.

Please share your invoice/mobile number, so that our customer service team would contact you shortly for providing resolution.

Assuring you our best services always.

Best Regards

Sathya CRM
9894024985/0461-4057777
Really disappointing

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sathya Agencies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    732
    Pending
    318
    Resolved
    343
    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    View all Sathya Agencies contact information